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I recently forgot my password on my perfectly working Motorola phone. I tried everything but nothing worked.

What should I do?

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  • Welcome to the Android Enthusiasts! I'd suggest starting with our locked-out tag-wiki, which is specifically for that :)
    – Izzy
    Nov 3, 2015 at 1:46
  • Did you forget the lockscreen password or your google password? I'm assuming the former, but just making sure. And if the first, have you enabled the Android Device Manager?
    – Ethan Z
    Nov 3, 2015 at 2:15
  • "I tried everything but nothing worked" -- that's a lie! Please read How do I ask a good question? Did you thoroughly search/research for an answer before asking your question? Tell us what have you tried so far and why it didn't meet your needs? This demonstrates that you've taken the time to try to help yourself and it saves us from reiterating obvious answers.
    – Firelord
    Nov 3, 2015 at 11:22

1 Answer 1

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Follow the below steps if you forgot lock screen password.

  1. Enter a wrong lock screen pattern five times (shouldn’t be hard if you don’t remember the correct one)

  2. Select ‘Forgot Pattern’

  3. Now you should be able to enter a backup PIN or your Google account login.
  4. Enter either your backup PIN or your Google login.
  5. Your phone should now be unlocked.

You can also follow Device Manager by Android steps

  1. On a computer or other mobile phone, visit: google.com/android/devicemanager
  2. Sign in using your Google login details that you also used on your locked phone.
  3. In the ADM interface, select the device you need to unlock (if it isn’t already selected).
  4. Select ‘Lock’
  5. In the appearing window, enter a temporary password. You don’t have to enter a recovery message. Now click ‘Lock’ again.
  6. If it was successful, you should see a confirmation below the box with the buttons Ring, Lock and Erase.
  7. On your phone you should now see a password field in which you should enter the temporary password. This should unlock your phone.
  8. Now, before you go on with your life, go to your phone’s lock screen settings and disable the temporary password.
  9. That’s it!
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  • I tried doing that, however I was not able to unlock back my device through ADM, only lock it. Oct 15, 2017 at 19:36

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