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I have an application on the Android market however after a recent update a lot of users are complaining that they can't open the application on their phone by clicking on the icon, instead they have to find the application on the market and click the open button. Does anyone know why this might be?

For a bit more info I recently started creating the apk file. Before it was done in a batch script that looked like

"C:\Program Files\Java\jdk1.6.0_16\bin\jarsigner" -verbose -keystore C:\Users\...\keystore\android.keystore "C:\Users\...\release\OurApp (android).apk" androidkey
C:\Users\...\dev\android-sdk-windows\tools\zipalign -f -v 4 "C:\Users\...\release\OurApp (android).apk" "C:\Users\...\release\OurApp.apk"
@pause

When I started doing it, I just used the Eclipse Android Tools to export a signed application package with the name OurApp.apk. Not sure if this has anything to do with it or not

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As you're asking about an app you've developed, you will probably get better answers at Stack Overflow. While I don't think it's strictly off-topic here, this site is focused on users of Android devices, not developers. – Al Everett Aug 19 '11 at 15:17
Ah, okay. Haha, I posted it on stack overflow first and someone told me to post it here. – odiggity Aug 19 '11 at 15:30
That's fine. As I said, it's not strictly off-topic here, and there may very well be a non-programmer solution. I have a feeling, though, it's going to take a "programmer mind" to tease it out. – Al Everett Aug 19 '11 at 15:34
I'm not prepared to troubleshoot it myself, but I expect that answering this question will require seeing the AndroidManifest.xml. (Also, it belongs on Stack Overflow, IMO.) – Kevin Reid Aug 26 '11 at 15:55
seems as though this is a common problem for htc phones and is an android problem google.com/support/forum/p/Android%20Market/… – odiggity Aug 29 '11 at 17:22

2 Answers

up vote 1 down vote

Sounds like you may have changed the default launcher in your Android Manifest.

Check which activity has your 'launcher intent' and if you have changed this. It will only occur on some phones.

A fix is a total uninstall and reinstall.

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I've run into this with some apps that break the link to the icon after an update. I have had to remove the icon and re-add it to get it to work again.

I doubt that's any help to you but you could suggest they do that until you fix your code.

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