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I recently factory resetted my phone and then turned my phone off. Now that I've turned it back on The only thing it says is 'FTM'. I can't do anything to the screen not even turn it off again. How can I fix it?

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FTM = Field Test Mode. Can you provide more information? like the device you have. How you did the factory reset (or a link to instructions that you followed if they are online) – Ryan Conrad Nov 13 '11 at 0:07
have you tried taking the battery out and put it back in, then turning the phone on? – Ryan Conrad Nov 13 '11 at 0:34
I have a Telstra smart-touch Next Gen. I wanted to get rid of my google account so I went to settings-privacy-factory reset. Everything was perfectly fine until I tuned off my phone and when I tried to turn it back on....'FTM'. – Emma Nov 13 '11 at 0:34
No Il try that thanks – Emma Nov 13 '11 at 0:34
Thankyou so much! it worked that was so simple. – Emma Nov 13 '11 at 0:36
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1 Answer

up vote 7 down vote

FTM = Field Test Mode

Try removing the battery to turn the device off. Replace the battery and then turn the phone back on and you should be out of FTM.

FTM, i believe, is usually entered by holding a button combination down when turning the phone on. Sounds like you accidentally figured out that combo when you turned it on. It could be as simple as "holding the power button while turning on".

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