Tell me more ×
Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. It's 100% free, no registration required.
up vote 0 down vote favorite

I am using a Sony Ericsson Xperia running Android 2.3.4. When I try to access online applications like Gmail, Facebook, Android Market etc. I get an error that says No connection, retry? or No data service provider.

How can I overcome this problem?

share|improve this question
5  
Are you using mobile data or WiFi? Have you tried both? – onik♦ Jan 19 '12 at 6:12

1 Answer

up vote 1 down vote

Make sure this isn't a DNS issue. In the browser try navigating to the website by its IP address as opposed to the name.

On your computer open command prompt and type in ping google.com and press enter. The 4 numbers 1-3 digits long separated by dots is the IP address (e.g. 74.125.113.106). Now on the phone open up the browser, and in the navigation bar type in "http://" followed by the IP address you got from your computer (e.g. http://74.125.113.106) and press the Go key. If the website loads - your phone has a bad DNS entry. The Market has several apps for changing phone's default DNS.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.