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I have a user that their phone outlook email gets stuck in outbox and never sends. Not all the time, but once it gets stuck in will not send out.

Any Ideas on what might be causing this to happen to the user.

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have you looked here? android.stackexchange.com/questions/7096/… – bmaupin Feb 9 '12 at 20:25
Adding more information to your question will help us better understand the problem. Can you provide any more details about when and under which specific circumstances this happens? What troubleshooting steps have you already taken? – Mr. Buster Feb 9 '12 at 21:22

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