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I have been trying to update the firmware on my tablet and I keep getting an error message like this:

Unknown update.archos.com Download unsuccessful.

I tried it several times and got the same message. I have selected the download for the correct model number so I don't know what to do next.

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closed as not a real question by Izzy, Flow, Richard Borcsik, Al E., Zuul Aug 15 '12 at 21:15

It's difficult to tell what is being asked here. This question is ambiguous, vague, incomplete, overly broad, or rhetorical and cannot be reasonably answered in its current form. For help clarifying this question so that it can be reopened, visit the help center.If this question can be reworded to fit the rules in the help center, please edit the question.

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is the device successfully connected to wifi? it sounds like it is unable to connect to the update.archos.com host like it is unable to resolve the address. Can you get to update.archos.com from the browser on the device? –  Ryan Conrad Feb 23 '12 at 23:40

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