Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I am using HTC Desire HD, I have a terminal with root permissions.

Are there any tests I can do on the USB port from the handset side? i.e. to make sure it exists and is functional.

The reason I am asking this is that my computer (Windows 7 64 bit) does not recognize my phone when connected, however it did recognize another phone of the same brand (but with a different rom).

share|improve this question

This sounds like a driver issue.

You should be able to download the HTC Sync for the desire HD and it should include all the system drivers you need to connect to the device.

I am thinking driver because if you have the drivers for "Google Experience Devices" installed on your system already, and the other device is running an AOSP ROM, like cyanogenMod for example, then the android sdk drivers will work with that ROM. The other device, that isn't recognized, is running a non-AOSP rom, it will require the manufacturer drivers for the device.

Again, I am just guessing since I am not sure what ROMs you are running, or what PC operating system you are connecting the devices to.

share|improve this answer
Thanks for your comment @Ryan, I am realy new to this whole business. Anyway - my own phone is an HTC Desire HD which I did not change its ROM in any way (AFAIK). Where can I see the version of ROM I have? I also don't know what ROM the other device has but I can ask that person. my OS is windows 7 64bit. should I have the drivers for "Google Experience Devices" installed ? (where from)? – epeleg Mar 1 '12 at 15:43
I updated my answer to explain where you can get the drivers. – Ryan Conrad Mar 1 '12 at 16:07
ohh... you mean HTC sync, yes, I had those installed but it seemes like there is a new version. I will try it and see if it helps. – epeleg Mar 5 '12 at 13:25

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.