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So I'm trying to back up my galaxy s2 before doing an upgrade to Ice Cream Sandwich

I'm using the Samsung Kies (by the way, is there a better way? this program sucks) to do this.

I'm backing up everything. And it's all going smoothly, until I get to Misc Content Files number 526 of 4000. It's been sitting on this file for ages, like 40 minutes. And I don't know if the file is just massive or if the file is locked or the program is just hanging?

Anyway, I'm not sure whether I should just close the program down and start again?

How can I stop Kies from hanging? Is there something I gotta do with my phone beforehand?

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There's no way to tell why it would be hanging without more information about that particular file. Try backing up with an alternative program like The Missing Sync: markspace.com/products/android/missing-sync-android.html There are also on-phone backup options like Titanium and MyBackup. – Oliver G Jul 18 '12 at 12:01

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