I was updating my phone using Kies and the download was interrupted. My phone now has a black screen with a little phone, a yellow triangle with an exclamation point, and a computer on it. I cannot put the phone into recovery mode, and the Kies application has a little icon on it that says "emergency recovery" but when I click on it I then get a message that says
TODO: has stopped working. A problem caused the program to stop working correctly. Windows will close the program.
I called Samsung, but they were no help at all. Their representative didn't even know what icon I was talking about. She just suggested that I take the battery out or try to put my phone in recovery mode, even though I kept explaining I already tried those things.