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I have a strange issue. I have downloaded some WMV files on my Android to watch them while offline. I watched some of them and now all of a sudden I see "sorry, video cannot be played". None of the videos work any more, not even the ones I watched.

How can I fix this? Please don't suggest WMV players. It worked, now it no longer works and I want to fix it. Reboot didn't help either.

Any clues?

(HTC Wildfire S)

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Have you installed an OS upgrade recently? Downloaded any new video apps? – Chahk Jul 31 '12 at 12:51
No, as far as I know nothing changed – iovanis Jul 31 '12 at 15:31
Though you say "nothing changed", maybe your video player app got a "silent update" (can happen if you have your playstore app configured to allow auto-updates, so you might not have noticed). So it might be worth checking with a different app which explicitly states WMV support -- at least you then can tell whether its the app's fault, or your files "got broken". – Izzy Aug 4 '12 at 18:27
You could try to clear the app data of the videoplayer app and see if this works. Although you don't want suggestions for other players: Is this problem tied only to the default player or do other apps also have problems with those wmv files? – ce4 Aug 5 '12 at 0:44
This happened to me a month or so ago. I gave up and used a 3rd party player instead but it would be a real treat if there's actually a fix for this. – Propeller Oct 17 '12 at 16:31

6 Answers 6

I had this problem with videos that used to play and then simply don't anymore. It's not your video player or the video format, its something screwy with Android's file system.


Download Rescan Media app from Google Play store. Install and run, but do not enable the auto-close feature; just run it then minimize. Your files should play now.

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! discovered MP4 videos from an external sources sometimes have too high of resolution. You need a converter (many free versions on-line) to reduce the size to an acceptable size.

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One reason video may not play is because the bluetooth is enabled. Disable bluetooth and video should play again.

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I've never heard that enabled bluetooth blocks the ability to play videos. But it may worth a try. – Flow Oct 17 '12 at 20:34

Wait for the next update, or download VLC Player in the meantime.

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Download MEDIA CONVERTER on GOOGLE PLAY and its PLUGIN. Put those videos into the Media Converter and convert them them to either MP4 or 3GP. Your videos will play straight away.

There are 2 reasons why videos would not play on your device. 1. Unsupported Format 2. File size is at 0.

Before conversion nake sure sure your files are not at 0.

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See under where you click WATCH VIDEO? Untick the box that says play with internal player

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