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I just connected my Samsung Galaxy S 3 (SPH-i710) to my exchange email server at work. It synced up and my email and calendars show on my device, however every few minutes I get a notification that says "Update Security Settings" when I click on it, it shows an alert dialog that says "Security Update Required" "Update Security Settings to use ". Clicking OK will allow my email box to refresh. However if I ignore the notification it won't receive push updates.

Does anybody know what the cause of this may be?

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1 Answer 1

Exchange is trying to apply your organization's default ActiveSync policy to your device. More than likely, the refresh interval setting on the ActiveSync policy has a number set in hours. Unchecking this box may resolve the issue.

We're having this issue with a couple of our Android devices after publishing a new ActiveSync policy.

Here is Microsoft's official response on the issue.

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