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I have a Samsung Galaxy Note N7000. An Android update was promoted. I started with the update download, but canceled it at 36 MB (total update size:110 mb) because of slow network. After that, whenever I try downloading it, the download stops at the 36 Mb(exactly at 35.88 where I had previously canceled it).

Interestingly, it is the same case with app downloads also, from Google Play.

Device: Samsung galaxy note - GT-N7000. Android version: 4.0.3

Thanks.

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What happens when an app size is less than 35.88 Mb? – Sachin Shekhar Aug 14 '12 at 20:26
It happens only for the apps/Android update which I manually canceled when the download is in progress. For example, I'm canceling app1 in the middle. I'll be able to download any other app and install. But when I try to download app1 again, download stops at the same point, where I had canceled during the earlier installation attempt. – Praveen Aug 15 '12 at 3:30
Wow.. interesting problem.. Have you reported this to Google? – Sachin Shekhar Aug 15 '12 at 5:15
Not yet. Just wanted to see if any one else out there with the same problem(and of course, any solution). – Praveen Aug 15 '12 at 17:06

closed as too localized by Al Everett, Zuul, Lie Ryan, t0mm13b, ce4 Oct 13 '12 at 21:00

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, see the FAQ.

1 Answer

up vote 1 down vote

Try deleting the temporary file that is 36Mb in size and re-start the download again this time.

Please include the method in how you're downloading the update - if you are using Kies, be sure to exit Kies first completely, then look for that temporary file (it will be in a hidden spot within the temporary directory under Windows - not sure of the path C:\Documents And Settings\Users\XXXX\Local Data ** OR ** C:\Documents and Settings\Users\XXXX\Application Data or similar)

You can easily find that out by searching for it depending on where the Windows Environment Variabel $TEMP points to.

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I am trying to update via FOTA. I am not using Kies. I have searched for any temp file with a nearly equal size(when my download was cancelled) in my phone, but couldn't find one. – Praveen Aug 24 '12 at 9:17
The issue is solved now. I was able to update using FOTA now. (I haven't changed anything materially in my phone.) – Praveen Aug 30 '12 at 13:50

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