Tell me more ×
Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. It's 100% free, no registration required.
up vote 3 down vote favorite

Trying to setup my homecall.co.uk email on new Asus T300 Android. Followed screen instructions got this message: "email setup couldn't finish - couldn't open connection to server". Also tried entering exactly same settings as on my PC but with same result Any ideas, please? Alan

share|improve this question
2  
If it's doesn't work on your PC (and anywhere else), then I would guess that your connection settings are wrong or their servers are down. – Flow♦ Aug 18 '12 at 8:51

1 Answer

up vote 0 down vote

You can open up a command prompt and C:\ ping homecall.co.uk (Please correct me if that is not the correct windows command) to ensure that it isn't a server-fault, and if it isn't, then you'll need to poke around after logging into your account to make sure you have the right protocol (i.e. POP, IMAP, etc) as well as the correct server address, the correct ports, and the correct security settings.

Typically, it would be something like Incoming: mail.homecall.co.uk ; port:143 Outgoing: mail.homecall.co.uk ; port:587

But those settings are 99% unlikely to work for you. You simply have to find the settings in your email account.

Typically, you'll find them in your account settings.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.