I've set up shortcuts to chats with certain contacts in Whatsapp and I wanted to do the same with Viber, but when I go to "Personalize" -> "Shortcut" -> "Viber" it doen't work as expected. One of 2 things happens:
Viber opens up, but nothing is changed on the Home Screen. Even if I select a conversation or a contact.
The "Shortcuts" menu is opened again
I'm running Blackout Team ICS in HTC Desire HD. I know this is a custom rom but back when i was using the stock rom I had the same problem.