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I have set up my GS3 to receive my work emails from Outlook exchange server all works fine, I found the subfolders, (not as easy as you would hope) I am using the defaul email app ( our security protocols are too hard to try to find new apps!)

Q1: I can't get the subfolders to stay up to date without going into each folder and synching. Can anyone give clear instrcutions relevant to my phone to resolve this?

Q2: I don't get a new email notification when an email goes directly to a folder. I only know about emails going into the normal inbox trays only. This was an issue with my old Blackberry too, but did get resolved eventually by setting up folder access rights. Does anyone have a resolution to this. In the account settings there is no way to change notifications for folders only the whole account so this is turned on and working if limited to the in box only.


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I don't know about the default email app (didn't use it anymore in the last 2 years), but I don't see how to fix that there: to my experience, automatic checks are limited to the inbox. Which also is the default for most other clients; with K-9 Mail you can configure it for any folder. –  Izzy Oct 10 '12 at 6:30

2 Answers 2

While you're in each sub-folder go into Settings->Sync Options and change to sync automatically or on the schedule that you want.

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Default email app will sync but will not show the notification for folder/sub-folders other than the primary inbox. you can go to each folder you want to sync and then click on setting to sync them individually but you wont get notification for new emails to those folders but they will sync. Use Cloud majic from app store and it does the job pretty well for syncing and notifying for new email, moreover, it will display the emails as conversation or threaded view as well to track all the emails exchanged for the same subject within the folder.

Hope it help you.

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