Take the 2-minute tour ×
Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. It's 100% free, no registration required.

I have bought a Samsung Galaxy Ace few days back. And it's showing network / connection problem or error, or connection time out. Whenever I try to open a page it shows "Webpage not available". And just to check whether the Internet is working properly or not, I have activated the 'net pack, still it's loading, loading, and loading but not opening the site. Google home page is opening but after Google not even a single page is opening. Samsung applications are also not opening. It shows network error. Google play store is having the same problem. Please help.

share|improve this question
    
So in simple words, your phone is not connecting to Internet. Did you check your network settings? Call your service provider's service center to get these settings. They should send a settings message, or manually enter APN, host, etc. Make sure the APN, host, port, password, all details are correctly entered. And please, avoid using shorthand "SMS lingo." Someone will have to spend time editing it. –  Suraj Bajaj Nov 25 '12 at 13:07
add comment

1 Answer 1

Don't worry as the device is new you have warranty, do a factory reset and see.

share|improve this answer
1  
Factory reset doesn't seem to be a solution here. What's the point in loosing the data for a connection issue? –  Suraj Bajaj Nov 25 '12 at 13:09
    
@SurajBajaj, did you read the question completely, before using Service Provider's internet there is a network connection problem. So a reset will delete all settings and again Service Provider will send settings then it may work, also the question is incomplete which net she used before using service provider's, static IP not set may be. –  N Khan Nov 26 '12 at 6:55
    
Yes, I read the question and also edited it myself! :) Factory reset still doesn't make any sense to me. It doesn't just reset your settings but also wipes all your data! Instead just tweaking Network Settings will help. And yes, I didn't down vote, so calm down! –  Suraj Bajaj Nov 26 '12 at 7:44
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.