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I have tried several times to install Angry Birds Seasons from the marketplace. Every time, I get a notification saying "Installation unsuccessful" without anything more descriptive. Has anyone else run into problems installing it? Is there any way I can get a more detailed error message explaining what part of installation failed?

HTC Evo 4G

[Update] 7.15GB free on my SD card 196 MB free internally

[Update 2] I got this error again when attempting to update to the Valentine's day version of Angry Birds Seasons. Once again, unmounting the SD card and installing it seemed to work successfully. Further, my save data was still in tact after remounting.

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Have you tried an alternative marketplace, like GetJar? –  Al E. Dec 7 '10 at 14:27
    
@Al GetJar doesn't seem to have Angry Birds Seasons available. Do you know of any alternative marketplaces that offer the game? –  Dave McClelland Dec 7 '10 at 14:46
    
Angry Birds and Angry Birds Seasons both installed straight to my SD card without me ever asking them to for some reason, have you got enough free space on your SD card? –  GAThrawn Dec 7 '10 at 15:53
    
@GAThrawn 7.15GB free on my SD card, 196MB available internally –  Dave McClelland Dec 7 '10 at 15:59
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@Dave: GetJar is supposed to be Rovio's official outlet. According to their blog you should be able to download it from http://www.getjar.com/angry-birds-seasons –  Al E. Dec 7 '10 at 16:19

3 Answers 3

up vote 8 down vote accepted

I had a very similar issue on my HTC Incredible. Try unmounting the SD card (Menu->Settings->SD & phone storage->"Unmount SD card" on my Incredible) and then installing the app. After it finished installing, you can then remount your SD card.

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I'm not entirely sure why, but this worked very well. Thank you! –  Dave McClelland Dec 9 '10 at 13:23
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No problem, glad it worked for you. I think I discovered this when I noticed that all of the apps that were unsuccessful were ones which supported or had just been updated to moving to SD. –  Wesley Wiser Dec 10 '10 at 13:55
    
do you mean internal or external SD? –  Louis Rhys Dec 11 '10 at 4:46

Probably the most detailed error message you'd be able to get would be the logcat logs. You can use a terminal emulator on the phone and just type in 'logcat' shortly after the installation, you can use a market app called aLogcat, or you can use the Android SDK from the computer, open a command prompt and navigate to the tools directory of the SDK and run:

adb shell

and then

logcat

Another thing you can check would be to ensure you don't have another version installed. Sometimes if you download an .apk file and install it using a file manager, then try to download a different version (or even the same version) of the app via the market, it will fail with that error as well.

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Find any other app you can and install it. Once installed exit the marketplace. Then go back and try installing the Angry Birds app again. This usually fixes most marketplace issues.

If it still doesn't work go to Settings -> Applications -> Manage applications -> All -> find the marketplace app and click on it. Then click clear data. Make sure it cleared cache too, if not clear cache. Then reboot. Then run the marketplace and try again.

These tips should help.

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protected by Al E. Jan 23 '11 at 16:33

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