Tell me more ×
Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. It's 100% free, no registration required.
up vote 2 down vote favorite

I'm running stock android version - 4.0.4 with baseband N7000DDLR1. Received a minor update today in India(14.5MB) which said a performance update.

Everything worked fine after the update. However, my contacts and phone applications have stopped working. When I tried opening any of these apps I get "Unfortunately, contacts has stopped".

I have cleared the cache/data of contacts, contacts storage, phone. I even did a factory reset twice; removed the memory card and tried the same. Problem persists.

PS. I have never rooted / installed custom firmware. Kindly help.

share|improve this question

1 Answer

up vote 0 down vote

This is a firmware issue, and needs to be addressed by the manufacturer.

If you have done a factory reset, then you should contact the manufacturer and tell them that after the latest upgrade, the contact and phone app no longer work.

They should release a new upgrade to fix this issue.

share|improve this answer
gave it to samsung, and they gave it back - the phone wasn't switching on at all! I have given it again and I hope it isn't a major issue. – Dya Dec 5 '12 at 10:09

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.