Take the 2-minute tour ×
Android Enthusiasts Stack Exchange is a question and answer site for enthusiasts and power users of the Android operating system. It's 100% free, no registration required.

I have a Storex eZee Tab 702 tablet. My Google Play Store was working very well until a few weeks ago, when it started saying,

Error while retrieving information from server [DF-DFERH-01]

I tried to clear the cache, clear the data, force stop, and downloading another Google Play Store, but I'm still having the same problem.

How can I fix this issue?

share|improve this question
1  
    
How recently? I've been seeing Google servers of all types having issues the last few days. –  Al E. Jan 16 '13 at 18:46

1 Answer 1

for android 5.0

  1. Go to "SETTINGS"
  2. Click "GENERAL TAB"
  3. Scroll down and click "Application Manager"
  4. Scroll across to "ALL"
  5. Scroll down to and click "Google Play Store"
  6. Click "CLEAR DATA"
  7. Go back and now open "PLAY STORE"
share|improve this answer

protected by Community Mar 18 at 13:02

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.