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I recently purchased the Google Nexus 7 tablet running Android 4.2. This link describes how to manage multiple users on the same device. However the menu item "Users" does not exist on my table under the "Device" item.

The following menu items are visible:

  • Sound
  • Display
  • Storage
  • Battery
  • Apps

Do I have to enable some other settings so that this item will become visible?

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You shouldn't have to, have a look at this screen shot cdn3.pcadvisor.co.uk/cmsdata/features/3418647/… it shows where 'Users' should be. – Peanut Jan 14 at 9:12
possible duplicate of Cannot add users on Nexus 7 – t0mm13b Jan 14 at 10:42
Following the screenshot my device does not show the item "Users". It only shows: Sound, Display, Storage, Battery, Apps. – Robert Jan 14 at 11:05
@t0mm13b 'Possible' duplicate? ;) I've already flagged the other one and this one contains more info so should probably keep this one open. – Peanut Jan 14 at 11:11
2  
@Robert can you confirm your android version number please? my nexus 7 runs 4.2.1 and shows users menu option. can you check for updates? – Narayanan Jan 14 at 11:58
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1 Answer

up vote 3 down vote accepted

The problem has been solved. My device (3G) had Android 4.2 installed initially. However the multiple user functionality is only available with Android 4.2.1. My device didn't show the udpate. Today it did - no idea why - and now the item is visible.

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Please accept this as the solution :) – Liam W Jan 15 at 15:01
Takes me another 17 hours to do so :-) – Robert Jan 15 at 15:13

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