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The Sky Go application will not work for me because it thinks my Samsung Galaxy Nexus is rooted even though I have never rooted it.

According to the Sky customer service agent I chatted to, this can be because of apps on the phone which weren't installed from the Android Market/Google Play.

I know that I have manually installed an apk or two in the past[1], but I am not sure which apps still on the phone (if any) were installed manually.

So, how can I tell which apps on phone were installed manually and which were installed from the Android Market/Google Play?

[1] Amusingly, the only app I can remember installing manually was the Sky Go app, when it wasn't available to download for Galaxy Nexus phones. It didn't work however, and I removed it.

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You should ask Sky support how installing an app from an "unknown source" (eg not Play Store) means that your phone is rooted - that's not an indicator of root. Those apps don't have root permission either. –  A--C Jan 20 '13 at 23:13
@A--C Yeah, I know but the person I was IMing with didn't seem to be up for answering issues like that. I presume Sky just have an extremely conservative policy on this because they cannot be sure that apps installed from other sources don't do things which their licences force them to protect against. Regardless of the sense of the policy. That's the way it is now, so that's what I have to deal with. –  Paddy O'Loughlin Jan 22 '13 at 12:27

2 Answers 2

I find that the few apps I installed that were not from Google Play have their original apk in the Download folder. They usually ended there because I clicked an apk link through a website or blog I was viewing. After the download, the notification bar indicates the download is complete, and a click there starts the installer. I would start by looking into the folder


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Short of going through your installed apps and checking them against your installed apps in google play im not sure what else you can do other than uninstall everything and re-add everything via google play

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That's exactly the solution I was hoping to avoid :( It's not really worth the effort doing that just to decide whether or not I want to have Sky Go working. –  Paddy O'Loughlin Jan 22 '13 at 12:31

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