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I just switched from the SG2 to the SG3. They transferred all my contacts at the store.

I now have a lot of duplicate contacts, some of which are Phone contacts and some of which are Google contacts. I am working to clean this up.

On my old SG2, joining contacts did what I desired: 2 contacts would become 1 with all of the information from contact A and contact B 'joined' together.

On my new SG3, when I join contacts, I get a message saying 'Contact Joined', but there is no visible effect. No additional data is added, no additional joined contact is present, and when I browse through my contacts, both copies of the contact are still present.

What am I missing?

There are similar questions such as Merging duplicate contacts - is my phone broken?. My question seems very similar, but no one sufficiently answered the poster's original question in my view.

It might be a good idea to start over, but I would need a way of separating out the Phone and Google contacts when I export. Thoughts on that point?

Thanks.

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By the way, I found and merged duplicates at contacts.google.com and I deleted duplicates using the Duplicate Contact app. I still have duplicates to deal with. – slachterman Jan 24 at 1:50

1 Answer

One of the simple way is
1.synchronize your phone contacts with Google.
2. merge contacts in your Google account.

3.Delete all your contact in mobile.
4.Synchronize again with your Google contacts.

I just merged most of my duplicate contacts using this way.

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Question: is there a way to force a contact that is only on my phone to sync with Google? I have examples that are not synced (and the global setting is set to sync with Google). – slachterman Jan 25 at 21:12

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