by Izzy It seems the SD card in the LG Marquee has some errors causing a boot loop once the Media Scanner runs (or immediately when it's finished). Taking out the card seems to solve the issue, but then its content cannot be accessed. The original post is...
I'm a new user and I'm having a terribly annoying problem with my phone. I have an LG Marquee with Boost Mobile.
A few hours ago, I opened up my gallery and the screen froze, then a force-close option popped up (which happens a lot with this phone so I'm used to it & thought it'd just force-close & then go back to normal as usual). Instead, the screen went blank & the blue icons (home, options, back, search) started flashing.
My phone had restarted completely: I had no service, my wallpaper was blank, etc. My phone does this a lot actually, but will just go back to normal. This time it started up normal, but the SD card icon appeared on my notifications bar & it read "checking SD card for errors". Typically this would occur but then the "Media Scanner is Running" icon would appear & my phone would be fine. The "media scanner running" pop up never appeared, and the blue icons just started flashing again as the screen went blank, only to reboot once again.
My phone kept rebooting itself repeatedly for about an hour every minute or two (making it impossible to make a call or send a text!!) Then I finally just turned it off. Every time it'd reboot, it'd last a couple minutes & the "media scanner running" pop up would come up, then it'd reboot all over again. Seems as though the media scanner triggers the reboot :/
After reading through many posts on the Internet about this issue, I tried a few things. In attempting to fix the problem, I realized that this issue has nothing to do with my phone itself or the battery - it's the SD card. I haven't dropped my phone at all lately and typically refrain from downloading extra apps that I really don't need. Mostly my SD card is taken up by photos, texts, videos, contacts, & three or four extra apps. The last app I downloaded was last night, it was a photo/gallery organizing app. When the reboots started occurring, I quickly uninstalled the app but it didn't fix the problem. The SD card doesn't look physically damaged at all, & neither does the small port it goes in. I use a 2GB micro SD card, the one that came with the phone when I bought it (not the best choice, I know, I just figured I could make due with it).
I can run my phone perfectly fine without the impeccably annoying reboots occurring if I take the SD card out. The problem is that I obviously need my pictures and videos and other apps, etc. I had quite a few photos and videos, all of which I would be completely devastated and flat out pi**ed off to lose (especially because I had a lot of photos of a close friend that passed away recently in my gallery. Losing those would really make me sooo mad!) All I can do on my phone right now is access the internet, make calls, texts but I have none of my pics/vids & almost none of my apps.
Please help me!! Not only do I want my media and apps back, the constant rebooting is a level of annoying I can't even begin to describe!! I would literally appreciate it so much if someone could help me fix this issue (without having to reformat my SD card and lose everything)': ) and would be forever grateful!! I don't know how you reward/give a thanks to someone that helps you out on here, but I'd happily do it for anyone that can help me fix this problem ASAP. I'm soo unbelievably frustrated, please help me. Thanks so much!
(BTW, my phone is not rooted and none if my photos, videos, or other SD card things are backed up - dumb, I know!! I'm learning my lesson right now, unfortunately)
UPDATE/EDIT: I have been trying different tricks and tips from others, nothing has solved the problem but I did notice that the media scanner will actually complete scanning and even load my gallery, apps, etc. and show me that the SD card has been mounted but will automatically reboot all over again by itself about 10 seconds later. It's so frustrating that the card is loading and all my stuff is right there in front of me, but then my phone reboots by itself!