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Yesterday I bought a new Android smartphone & performed a factory reset on my previous HTC handset. Naturally (I think) I set up my new phone under the same Google account as was registered for my HTC.

If I login to the Google Play Store, I was expecting, and maybe naively assumed to find, a way to delete the HTC handset, but I cannot seem to find a way to achieve this!

As this is only my second Android device, I have not encountered this situation before. (Perhaps there were steps I should have taken on my HTC, prior to performing the factory reset.)

I am however surprised that Google does not allow you to carry out such a basic task.

Did I miss something?

Does Google wish you to create a new account every time you change phones/tablets?

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1 Answer 1

up vote 9 down vote accepted

You can't delete it, only hide it.

  1. Go to the Google Play website. Make sure you're logged in.
  2. Click the gear icon in the upper right then click Settings.
  3. Your devices should be listed there. Uncheck "Shown in menus" on the device you don't want to see any more.
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Is there any particular reason for them not to allow deletion ? –  Simon Mar 12 '13 at 12:21
    
Beats me. I do notice, however, that my old DROID is no longer listed under my account. Maybe because I haven't used it in over a year? –  Al E. Mar 12 '13 at 12:22
1  
I guess there must be an expiration point. Hopefully they will add that functionality for immediate deletion in due course –  Simon Mar 12 '13 at 12:24
    
It could be for the "all apps ever installed" list. As not all apps are compatible with all devices, maybe that's somehow bound to the devices the apps where used on. Just a guess. –  Izzy Mar 12 '13 at 14:23
    
Have things changed over the course of one year and is it in the meantime somehow possible to completely remove an old device and not only hiding it? –  orschiro Oct 8 at 6:12

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