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I've read a lot of articles about this problem but I can't resolve it. I decided to install my developer application on phone using wifi. To do this I need to do some things with my phone. The first step is to unlock bootloader. I stack on step 8, fastboot oem get_identifier_token shows info < waiting to device >. adb sees my device but fastboot can't. An idea?

My phone is HTC Wildfire S and these are steps which I am following:

  1. I restarted phone and entered into FASTBOOT USB mode
  2. I tried to run fastboot oem get_identifier_token command but without success.

I use Windows 7 Professional and my phone is recognized as HT1CSTR05155.

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What is the phone model, and what instructions are you following? Did you reboot the phone in fastboot mode (e.g., by using adb reboot bootloader)? What OS you are using on the computer, and how does it recognize the phone at that time? –  Sergey Vlasov May 26 '13 at 18:40
    
Sergey, see my edit. –  Patryk Roszczyniała May 26 '13 at 18:57
    
Did you update the bootloader? You should see ***LOCKED*** on the phone screen after you boot into the bootloader, otherwise you do not have the proper bootloader version for unlocking. Also check that the phone appears in the Device Manager without any question marks when you invoke fastboot oem get_identifier_token — seeing the question mark there means that the fastboot driver is not installed properly. –  Sergey Vlasov May 26 '13 at 19:37

3 Answers 3

up vote 1 down vote accepted

Problem solved. At the end I saw that drivers for android were not installed. I installed drivers from this site http://forum.xda-developers.com/showthread.php?t=2126036 and device is visible by fastboot. One thing I don't understand is why adb saw device and fastboot not.

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1  
This is because the phone presents different device identifiers to the computer in these modes, and different drivers are needed, so it is possible to have proper drivers installed for one mode, but not the other. The fastboot program is simple and will just show the < waiting for device > message forever if drivers are missing. However, the same message may appear if the drivers are installed correctly, but the phone is not in the proper state with fastboot device IDs. –  Sergey Vlasov May 26 '13 at 19:59

try reinstalling fastboot driver

while in fastboot

  1. open device manager
  2. expand android
  3. there should be one device
  4. right click
  5. uninstall
  6. uncheck "delete driver software"
  7. click on pc with magnifying glass (in toolbar)
  8. if not fixed, repeat, but check delete driver (you may need to download it)
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Are you rebooting the device into the bootloader and entering fastboot USB on the bootloader menu?

Try:

adb reboot bootloader

Then, look for on-screen instructions to enter fastboot mode.

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