# What does “Voice Command” “Unexpected server error occurred. Please try again.” mean?

When I restart my Samsung Galaxy S2 (GT-I9100), I get an error message:

Voice Command

An unexpected server error occurred. Please try again.

[OK]

This started ever since I download the trial version of (redacted) earlier tonight, but its still happening even after I uninstalled it.

I've not accepted the Voice Command agreement. Whenever I accidentally activate it by pressing the home key the wrong way, I select Decline.

What does this error message actually mean?

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Hello! If you've arrived here from Google because you have the same problem, please don't post "Me too!" or things of that nature. Simply bookmark this page or click on the star icon to the left to mark this question as a favorite, then check back periodically for updates and answers. –  eldarerathis Jun 17 '13 at 23:59
I dont think this issue is related to any download it just happen to me too , with out changing any config –  Oscar Cabrero Jun 18 '13 at 2:03
PRISM was being deployed –  Oscar Cabrero Jun 18 '13 at 4:52
I've removed the name of the software I had coincidentally downloaded. I'm now seeing lots of people posting similar questions in other forums and they can't all have downloaded the same app. –  Bill P. Godfrey Jun 18 '13 at 10:55
This question has got nearly 40k views in just two days. I can't remember if this has ever happened before on Android Enthusiasts. I would also guess that it is a server issue. –  Flow Jun 19 '13 at 9:16

I was getting this error constantly today, so I went to SettingsApplicationsAllVoice Command. From there I clicked Force StopOK then Clear DataOK. Then I relaunched the voice command by tapping the microphone button on my Google search widget.

The Voice Command worked perfectly, and I haven't seen the error message in about an hour.

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That seems to do the trick for me too. I'll post here again if it comes back. Many thanks. –  Bill P. Godfrey Jun 18 '13 at 6:36
I followed these steps (force stopped and cleared data) and when I reopened it with double click middle button, same error message straight away before I get a chance to accept the license terms. –  Tom Jun 18 '13 at 8:36
Did not work. Samsung GS2, Sprint. –  Jasmine Jun 18 '13 at 19:55

For now, you can disable voice commands from Settings->Applications. I am sure it is a Samsung server issue.

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On this forum someone mentioned the following:

I just called samsung technical support. Google voice has a problem with their server in the mean time you can disable voice command under settings - applications - All - voice command click that then click disable. Was told the message will stop popping up. Tech # 1800-762-7864

I did notice the same problem on my SGS2 yesterday but I haven't seen any error messages since yesterday evening so I suspect the issue has been resolved by either Samsung or Google.

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## protected by eldarerathis♦Jun 18 '13 at 3:17

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