I reset my sony Xperia C4. After that the theft protection appears and asks me to authenticate. When I try to authenticate it says "Sorry Xperia Helper Has Stopped. And I can't authenticate.
I wanted to insert a second sim card in my Umi phone. From then onwards, it always asks me for this 'privacy protection password'. I can only insert numbers, not letters... so I'm very puzzled about ...
First question In case my Nexus 5 is not rooted, is there anyway a thief can factory reset my phone? Second question Right now my device could be powered off, because last time I saw it the battery ...