Any form of technology used to reduce or prevent an electronic device from being stolen, or to take appropriate actions once it happened.

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My Sony Xperia C4 can not Authenticate after a reset

I reset my sony Xperia C4. After that the theft protection appears and asks me to authenticate. When I try to authenticate it says "Sorry Xperia Helper Has Stopped. And I can't authenticate.
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Where does the “privacy protection password” come from?

I wanted to insert a second sim card in my Umi phone. From then onwards, it always asks me for this 'privacy protection password'. I can only insert numbers, not letters... so I'm very puzzled about ...
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My Nexus 5 Lollipop 5.1.1 stolen, I already locked it with Android device manager

First question In case my Nexus 5 is not rooted, is there anyway a thief can factory reset my phone? Second question Right now my device could be powered off, because last time I saw it the battery ...