Use this tag if you have an issue related with an application or part of the operating system, that ceases to function properly leading to a freeze or a "force close" message.

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12 views

HTC One M7 in reboot loop, even after factory reset

My HTC One M7 crashed today when it's searching for WIFI, then it began rebooting in loops. (showing HTC logo then restart) I tried to do a factory reset from Bootloader, as well as entering the ...
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1answer
20 views

Dialer, Contacts and Messenger apps closing automatically in Oneplus X

Since a week, the Dialer, Contacts and Messenger apps have been crashing frequently whenever I try to open them. But after few hours after crashing somehow they start working normally. I have tried ...
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3answers
106 views

Google Play Services crashing constantly

My wife has a Samsung Galaxy Note 4, she didn't install any new apps on the phone today or yesterday, but now her Google Play services is crashing constantly (like every 5-10 seconds). We tried the ...
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0answers
15 views

Purpose of am restart?

What is the purpose of am restart? I can tell it does a quick-reboot(no manufacturer logo, immediate boot animation and quicker reboot) General curiosity, really. That and logcat suggests that ...
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1answer
49 views

Google Contacts force-closes

I just bought a new LG Nexus 5X. Stock 6.0.1, not rooted. For some reason, Google Contacts has been force-closing. Clearing its cache & data did not resolve it. I can't reproduce the issue in Safe ...
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0answers
85 views

App closes when clicking google accounts

I downloaded Pokemon Go 2 days ago and was playing it without any problem. But i rooted my Galaxy Grand 2 today to use in-app purchase hack but since then i am unable to login into it. whenever i ...
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0answers
48 views

'System UI has stopped' on CM13 - Prayer for a fix

I will get 'system ui has stopped' pop up after random app installs. I have never found anyone that could explain this issue that many also experience. I have since found that by rebooting to recovery ...
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0answers
39 views

Lenovo A7600-F tablet automatically turns to black screen after standby

My tablet has android 4.4.2 and turns to black screen after being in standby for a while. Turning on is not possible, unless keeping the power button pressed for a long time. When it's finally ...
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0answers
28 views

lots of apps stopped working after my phone got stuck is safe mode

After "Nexus 5 volume-down button stuck, cannot boot non-safe mode", I've noticed that a whole lot of apps stopped working, e.g., when trying to launch the app like Meetup or GasBuddy, they just crash,...
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0answers
87 views

Xiaomi Mi5 crashes sometimes

I bought a Xiaomi Mi5 from honorbuy. Sometimes the phone freeze and reboot itself. Then i installed the latest miui global dev rom. still the same problems. everything works fine but like 2 or 3 times ...
3
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1answer
116 views

“Unfortunately … has stopped”

I'm dealing with a brand-new Samsung Galaxy J5 and various apps and services keep crashing, making the phone all but unusable. It's German but these are the services that are stopping: ...
3
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0answers
25 views

Enable asking to send crash report once answered with No

One of my app users had a crash when starting the app. The first time when he was asked "Send Crash Report?", he answered No. Now it's almost impossible to get to information about the bug, because ...
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0answers
478 views

Access to Settings > Account > Google crash Settings

I can't access to my Account Google settings, Settings crashing each time : "Unfortunately, Settings has stopped". Restart phone not works. Factory reset not works. I can't back to previous version ...
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1answer
54 views

(App) has stopped working

I know there are already several posts about it (this one for example), but all the solution I found on this one, or one the Internet in general, didn't fix my problem. My phone is a Wiko Fever, with ...
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votes
1answer
32 views

Rolling back app update

A recent app update (adding annoying adds) has been caused some stability issues, app crashes, etc. How can I roll back a Google Play store app to a previous stable version?
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0answers
58 views

Apps and games crashing after installing on Lenovo K3 Note

Once I install a new app or game, it prompts an error message, "Unfortunately, the app has stopped running" and won't open. The problem seems to occur after I formatted my SD card as internal memory, ...
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0answers
19 views

android.process.acore constant crashing

I've recently been experiencing this annoying bug. It all started when I entered a fourth Google account for synchronization. I am currently using an LG G2 with rooted lollipop. I can't open contact ...
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votes
1answer
68 views

Process com.android.systemui has stopped

So my phone (Samsung Galaxy Avant) was working just fine until last night where I keep getting this error. I can use my phone just fine for maybe,2 minutes,but after that,it crashes. I already tried ...
1
vote
1answer
63 views

NullPointerException when opening Language & Input settings

I have a rooted Lenovo P770, where I uninstalled several "system" apps, including the stock keyboard, TouchPal. After a factory reset I installed AnySoftKeyboard with adb (adb shell ime...), and now ...
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0answers
42 views

Twitter app corruption (Play Store error -504)

I was browsing on twitter yesterday when my battery died. After charging my phone It crashed whenver it tried to launch. I tried to clear all the cache data and it still crashed, so I tried to ...
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0answers
143 views

“Unfortunately, the process com.google.process.gapps has stopped” error message always pop-ups

My tab is Ainol Novo 7 Venus running on Android 4.1, and the error message Unfortunately, the process com.google.process.gapps has stopped. will appear every time even after I have done a ...
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0answers
61 views

Nexus 4 crashing after Google logo

I got a really confusing problem at hand with my Nexus 4 right now. When I woke up in the morning, I looked at my phones screen. Everything was looking fine (and I had about three quarters of my ...
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0answers
44 views

Nexus 4 Crash after Google logo, now red flashing light

I got a really confusing problem at hand with my Nexus 4 right now. When I woke up in the morning, I looked at my phones screen. Everything was looking fine (and I had about three quarters of my ...
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0answers
444 views

OnePlus One stuck with System UI has stopped

I updated my One Plus One yesterday via OTA update to CM13 and now it is stuck with "Unfortunately, System UI has stopped". This seems to be a known bug with themes and status bars. One Plus support ...
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0answers
44 views

`system_server`: segmentation fault (keeps crashing and restarting in endless loop). How to track down?

On my device, system_server keeps crashing (and beeing restarted) in an endless loop, not allowing me to use the device other than via shell via adb via USB-cable. It just started to happen, while I ...
5
votes
0answers
146 views

How to get to know via command-line/adb where boot process hangs?

Question: (How) is it possible to get to know via adb where exactly a booting-up android device is hanging? My problem/ background information: I recently did changes on the automatic display ...
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0answers
34 views

Samsung GY S6312 freezes: “Unfortunately, system.dev has stopped”

I have this problem on my android Samsung GY S6312: It freezes and shows this message: Unfortunately, system.dev has stopped. As soon as I touch "OK" it freezes again and the message shows again in ...
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0answers
66 views

How to debug Android crashing?

My Android Samsung Galaxy Alpha keeps crashing with no obvious pattern. Also, it's not a common crash where the screen just goes dark, and the system reboots.. it actually goes into a shutdown ...
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vote
2answers
291 views

Battery settings seem to be missing in Cyanogenmod 13

I use Cyanogenmod 13 on my Oneplus One. When I try to access my battery settings to view the usage graph, the settings app crashes with [CRASH] com.android.settings threw android.content.res....
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votes
1answer
35 views

Game Crashes During Play

After playing Family Guy for several years, it suddenly began to crash while playing. The app is saved to my SD card and there appears to be plenty of space left on the card as well as on the device. ...
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votes
1answer
85 views

Too many active sessions - cannot install apps from Play Store anymore

PlayStore crashes each time I try to install/update an app since a few days. I have an unmodified Honor 7. I found the resulting stacktrace: ... 30147-30147/? E/AndroidRuntime: FATAL EXCEPTION: main ...
1
vote
1answer
562 views

Installing CM 13 OTA causes so many app crashes that I can't do anything on my phone. Can I save my data?

I had cyanogenmod 12 on my Samsung S4 mini phone, and I upgraded OTA to cyanogenmod 13. After the update Google play services was crashing all the time. I tried downloading and installing GApps ...
2
votes
0answers
43 views

All processes crashing suddenly

So, for the 5th time, my Moto G2 (2014) started crashing all android core processes: acore, gapps, etc; over and over again, you press the "OK" button, it crashes again immediately. Resetting the ...
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0answers
18 views

Nexus 4 red flashing light phone hasn't turned on

I'm having trouble turning on my Nexus 4 my charger recently broke and I got a new one before I got it I had left it at 90% overnight thinking that it will last until morning but in the morning it was ...
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0answers
33 views

Tablet crashes after boot

My tablet wouldn't boot for a while. It eventually booted one day, but the screen flickered, so I set the brightness to full. Shortly after the tablet crashed. Now every time I boot it up after a few ...
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vote
0answers
39 views

After what types of failures is it advisable to reboot an Android device?

With some desktop operating systems, I often recommend that users reboot their systems after a crash. The logic is that memory could now be corrupted, and the system could be trending towards ...
1
vote
1answer
2k views

Cyanogen dialer not working after flashing C-apps bundle

Recently I installed CyanogenMod on my phone. I also decided to flash Cyanogen's new C-apps bundle. After I did that, the new Cyanogen dialer keeps crashing whenever I try to make or receive calls. ...
1
vote
1answer
798 views

System UI constantly crashes after installing incompatible theme on CM13

I installed a theme on CyanogenMod 13 that is incompatible. Now my System UI keeps crashing. I can't find it with the file manager. How can I delete the theme? Is there any way I could fix this ...
1
vote
1answer
83 views

How can I get the LogCat before my phone restarts?

Recently my phone keeps on restarting randomly through the day, and I would like to trace what is the cause for that. I tried this app https://play.google.com/store/apps/details?id=org.jtb.alogrec ...
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vote
1answer
509 views

CM13 on Nexus 9: Any app that internally opens a webpage or otherwise uses System WebView crashes

CyanogenMod 13 nightlies on Nexus 9 with Gapps installed. I've been dealing with a persistent issue where any app that uses Android System WebView will crash. This means that any app that opens a ...
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0answers
279 views

Error: “Unfortunately, Google Play services has stopped”, when using some Google apps

Whenever I use Tinder, Gmail, Youtube, or Hangouts I get the error Unfortunately, Google Play services has stopped Then it asks if I would like to report the error. When I select to report the error ...
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vote
0answers
56 views

Android reboots permanent after i activated OBB Move in Link2SD, data is aviable

I activated OBB Move in the Link2SD app (I don't know exactly what it does, but I already asked the developer, he hasn't answered yet) and then I had to reboot. After I rebooted the system worked ...
2
votes
0answers
170 views

Cyanogenmod LG G3 crashes and does not boot

I have recently rooted my LG G3 D855 and installed the latest stable Cyanogenmod release (Android 5.1.1 Cyanogenmod 12.1-20151117-SNAPSHOT-YOG7DAO1K8-d855). Every few days it happens that the system ...
1
vote
1answer
141 views

New LG G3 randomly crash

I have bought a new LG G3 (D855, 16GB Flash, 2GB RAM), and rooted and flashed CM12.1 on it. The phone works great (somewhat), but sometimes the screen turns itself off and the phone gets stuck in ...
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votes
0answers
123 views

Play Store crashes after converting to system app

Im on KK 4.4.2 I converted google play store and google play services to system apps since they were hogging a lot of space with their updates. I used romtoolkit to convert them to sys apps after ...
0
votes
1answer
241 views

debugging frequent crashes/reboot with nexus 6p

Like many of you I eagerly awaited the release of the nexus 6p.. unfortunately it has been crashing a lot lately (a problem many seem to have). The first thing I tried was running a factory reset, ...
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0answers
46 views

How to find logs of unhandled exceptions in Android?

In Windows, when an application crashes because of an unhandled exception, there is a place called Event Viewer that gives a good amount of informative data about the process being crashed down. ...
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votes
1answer
43 views

Nexus 5 lock button behaves awkwardly

i have a nexus 5 with lolipop v6 in it, for the last day, i've been struggling with the power button, as it acts awkwardly causing the entire phone to crash and restart itself. Sometimes it fulfills ...
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0answers
268 views

My phone keeps restarting on its own

So this morning I saw my phone behave strangely. It would turn itself off and then try to turn on, and after a couple of attempts it would. Then it remains stable for some time and it is off again and ...
0
votes
3answers
4k views

After factory-reset, account services permanently crash (no setup possible)

It reboot smoothly. It started already doing the setup. But if you click NEXT there is box popping out, showing this stuffs: Unfortunately, Samsung account has stopped Unfortunately, Google account ...