Use this tag if you have an issue related with an application or part of the operating system, that ceases to function properly leading to a freeze or a "force close" message.

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1
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4answers
92 views

Google Play Services crashing constantly

My wife has a Samsung Galaxy Note 4, she didn't install any new apps on the phone today or yesterday, but now her Google Play services is crashing constantly (like every 5-10 seconds). We tried the ...
1
vote
3answers
2k views

Random App Crashes (Nexus 4 ~ 4.3)

Within the last few days my Nexus 4 has started behaving strangely. This is a completely stock Nexus 4 running the official 4.3 build. Not even bootloader unlocked. What happens is that random apps ...
0
votes
1answer
20 views

Dialer, Contacts and Messenger apps closing automatically in Oneplus X

Since a week, the Dialer, Contacts and Messenger apps have been crashing frequently whenever I try to open them. But after few hours after crashing somehow they start working normally. I have tried ...
0
votes
3answers
4k views

After factory-reset, account services permanently crash (no setup possible)

It reboot smoothly. It started already doing the setup. But if you click NEXT there is box popping out, showing this stuffs: Unfortunately, Samsung account has stopped Unfortunately, Google account ...
2
votes
1answer
4k views

HTC ONE X: The process “com.android.phone” has stopped?

I have just brought a Second had HTC ONE X from an auction site, When booting up the phone it works fine, with no sim card. However I have a 2degrees (New Zealand) Micro SIM which is a snapper sim I....
0
votes
0answers
15 views

Purpose of am restart?

What is the purpose of am restart? I can tell it does a quick-reboot(no manufacturer logo, immediate boot animation and quicker reboot) General curiosity, really. That and logcat suggests that ...
3
votes
2answers
5k views

How can I tell if my International Galaxy S3 is suffering from Sudden Death Syndrome? If it is, how can I fix it?

I have a 16GB International Samsung Galaxy S3 (XEF) running the latest firmware, 4.1.2 (yes, the Premium Suite update, I was thinking that this would've fixed it but it seems not) with baseband XXELKB....
4
votes
2answers
9k views

Repeating “Unfortunately Google App has stopped” error on Nexus 5

My Nexus 5 stated acting strange in the past few days. Here's the short history: A few days ago, I was prompted to install a new version in OTA update. Done. Yesterday, phone shut off just like ...
0
votes
1answer
3k views

Samsung S4 Crash After Lollipop Update

I recently updated my Samsung Galaxy S4. Since then the phone keeps crashing every few minutes. I need to redstart the phone, it work fine for few hours then again starts crashing.
0
votes
1answer
48 views

Google Contacts force-closes

I just bought a new LG Nexus 5X. Stock 6.0.1, not rooted. For some reason, Google Contacts has been force-closing. Clearing its cache & data did not resolve it. I can't reproduce the issue in Safe ...
-3
votes
0answers
81 views

App closes when clicking google accounts

I downloaded Pokemon Go 2 days ago and was playing it without any problem. But i rooted my Galaxy Grand 2 today to use in-app purchase hack but since then i am unable to login into it. whenever i ...
0
votes
1answer
2k views

Every app in GAPPS works fine except Google Play Store and Google Play Services. How to fix them?

I've done the factory reset, yet I see the popups "Unfortunately Google Play Services has stopped". I've tried reinstalling the GAPPS but a weird situation came up. I can sign in but the pop up ...
-3
votes
0answers
46 views

'System UI has stopped' on CM13 - Prayer for a fix

I will get 'system ui has stopped' pop up after random app installs. I have never found anyone that could explain this issue that many also experience. I have since found that by rebooting to recovery ...
2
votes
1answer
6k views

Unfortunately, Mail has stopped

I have an HTC One M8 and am using the stock launcher and am not rooted. I keep getting the error Unfortunately, Mail has stopped. when I try opening the stock HTC mail app. I have gone into the App ...
0
votes
1answer
2k views

WhatsApp and Messenger not working on Auxus BEAST running Lollipop

I just bought iBerry Auxus BEAST smartphone and I'm facing lots of issues with Lollipop. Apps like WhatsApp, Facebook is not working fine & it crashes rapidly. I could install the apps without any ...
3
votes
1answer
116 views

“Unfortunately … has stopped”

I'm dealing with a brand-new Samsung Galaxy J5 and various apps and services keep crashing, making the phone all but unusable. It's German but these are the services that are stopping: ...
0
votes
0answers
38 views

Lenovo A7600-F tablet automatically turns to black screen after standby

My tablet has android 4.4.2 and turns to black screen after being in standby for a while. Turning on is not possible, unless keeping the power button pressed for a long time. When it's finally ...
4
votes
5answers
16k views

“Android.process.media has stopped unexpectedly” error when I boot my Galaxy Nexus

Every time I boot my phone it gives the error message android.process.media has stopped unexpectedly. Why? I am using 4.0.2 on my Galaxy Nexus.
1
vote
1answer
3k views

HTC One crashed during update, now it won't start

My HTC One was doing a software update then just shut off. Now it won't do anything except show the red triangle with a explanation mark in the middle. I have tried rebooting it and everything but ...
0
votes
0answers
83 views

Xiaomi Mi5 crashes sometimes

I bought a Xiaomi Mi5 from honorbuy. Sometimes the phone freeze and reboot itself. Then i installed the latest miui global dev rom. still the same problems. everything works fine but like 2 or 3 times ...
0
votes
1answer
2k views

Market App crashes on Samsung Galaxy Ace

i have samsung galaxy ace, yesterday i rooted my phone and installed the link2sd application, everything was fine, today when i tried to install an application using market, the market just crashes ...
1
vote
2answers
285 views

Battery settings seem to be missing in Cyanogenmod 13

I use Cyanogenmod 13 on my Oneplus One. When I try to access my battery settings to view the usage graph, the settings app crashes with [CRASH] com.android.settings threw android.content.res....
1
vote
1answer
53 views

(App) has stopped working

I know there are already several posts about it (this one for example), but all the solution I found on this one, or one the Internet in general, didn't fix my problem. My phone is a Wiko Fever, with ...
0
votes
0answers
27 views

lots of apps stopped working after my phone got stuck is safe mode

After "Nexus 5 volume-down button stuck, cannot boot non-safe mode", I've noticed that a whole lot of apps stopped working, e.g., when trying to launch the app like Meetup or GasBuddy, they just crash,...
0
votes
0answers
470 views

Access to Settings > Account > Google crash Settings

I can't access to my Account Google settings, Settings crashing each time : "Unfortunately, Settings has stopped". Restart phone not works. Factory reset not works. I can't back to previous version ...
3
votes
0answers
25 views

Enable asking to send crash report once answered with No

One of my app users had a crash when starting the app. The first time when he was asked "Send Crash Report?", he answered No. Now it's almost impossible to get to information about the bug, because ...
-1
votes
1answer
32 views

Rolling back app update

A recent app update (adding annoying adds) has been caused some stability issues, app crashes, etc. How can I roll back a Google Play store app to a previous stable version?
0
votes
0answers
55 views

Apps and games crashing after installing on Lenovo K3 Note

Once I install a new app or game, it prompts an error message, "Unfortunately, the app has stopped running" and won't open. The problem seems to occur after I formatted my SD card as internal memory, ...
0
votes
0answers
19 views

android.process.acore constant crashing

I've recently been experiencing this annoying bug. It all started when I entered a fourth Google account for synchronization. I am currently using an LG G2 with rooted lollipop. I can't open contact ...
1
vote
1answer
62 views

NullPointerException when opening Language & Input settings

I have a rooted Lenovo P770, where I uninstalled several "system" apps, including the stock keyboard, TouchPal. After a factory reset I installed AnySoftKeyboard with adb (adb shell ime...), and now ...
0
votes
1answer
68 views

Process com.android.systemui has stopped

So my phone (Samsung Galaxy Avant) was working just fine until last night where I keep getting this error. I can use my phone just fine for maybe,2 minutes,but after that,it crashes. I already tried ...
0
votes
0answers
140 views

“Unfortunately, the process com.google.process.gapps has stopped” error message always pop-ups

My tab is Ainol Novo 7 Venus running on Android 4.1, and the error message Unfortunately, the process com.google.process.gapps has stopped. will appear every time even after I have done a ...
0
votes
0answers
41 views

Twitter app corruption (Play Store error -504)

I was browsing on twitter yesterday when my battery died. After charging my phone It crashed whenver it tried to launch. I tried to clear all the cache data and it still crashed, so I tried to ...
1
vote
1answer
138 views

New LG G3 randomly crash

I have bought a new LG G3 (D855, 16GB Flash, 2GB RAM), and rooted and flashed CM12.1 on it. The phone works great (somewhat), but sometimes the screen turns itself off and the phone gets stuck in ...
0
votes
0answers
439 views

OnePlus One stuck with System UI has stopped

I updated my One Plus One yesterday via OTA update to CM13 and now it is stuck with "Unfortunately, System UI has stopped". This seems to be a known bug with themes and status bars. One Plus support ...
0
votes
0answers
61 views

Nexus 4 crashing after Google logo

I got a really confusing problem at hand with my Nexus 4 right now. When I woke up in the morning, I looked at my phones screen. Everything was looking fine (and I had about three quarters of my ...
6
votes
2answers
1k views

The app Facebook has violated its self-enforced StrictMode policy

I am using Red Mi Note running on MIUI5. Recently, I am getting this error: The app Facebook (process.com.facebook.katana) has violated its self-enforced StrictMode Policy. What does it mean? ...
1
vote
0answers
43 views

Nexus 4 Crash after Google logo, now red flashing light

I got a really confusing problem at hand with my Nexus 4 right now. When I woke up in the morning, I looked at my phones screen. Everything was looking fine (and I had about three quarters of my ...
2
votes
3answers
9k views

Why Angry Birds App doesn't load / open?

I have a Prestigio Multipad PMP3370B and for some reason I can not play the Angry Birds app on it. I have downloaded the app from the Google Play Store but when I try to play it the screen goes blank ...
1
vote
1answer
157 views

Device does not boot after crash without power plug

In the last few weeks I'm faced with a somehow strange behaviour of my Android device (Samsung Galaxy S4 Active, GT-I9295, Android 4.2.2, Kernel-Version 3.4.0-2015525): If the phone crashes resulting ...
0
votes
0answers
43 views

`system_server`: segmentation fault (keeps crashing and restarting in endless loop). How to track down?

On my device, system_server keeps crashing (and beeing restarted) in an endless loop, not allowing me to use the device other than via shell via adb via USB-cable. It just started to happen, while I ...
5
votes
0answers
144 views

How to get to know via command-line/adb where boot process hangs?

Question: (How) is it possible to get to know via adb where exactly a booting-up android device is hanging? My problem/ background information: I recently did changes on the automatic display ...
2
votes
3answers
143 views

How to reboot a frozen Android device?

When an Android device locks up, and does not respond to holding down the power button, is there anything you can do to reboot the device besides removing the battery? What do you do if the battery ...
0
votes
0answers
34 views

Samsung GY S6312 freezes: “Unfortunately, system.dev has stopped”

I have this problem on my android Samsung GY S6312: It freezes and shows this message: Unfortunately, system.dev has stopped. As soon as I touch "OK" it freezes again and the message shows again in ...
0
votes
0answers
66 views

How to debug Android crashing?

My Android Samsung Galaxy Alpha keeps crashing with no obvious pattern. Also, it's not a common crash where the screen just goes dark, and the system reboots.. it actually goes into a shutdown ...
1
vote
1answer
507 views

CM13 on Nexus 9: Any app that internally opens a webpage or otherwise uses System WebView crashes

CyanogenMod 13 nightlies on Nexus 9 with Gapps installed. I've been dealing with a persistent issue where any app that uses Android System WebView will crash. This means that any app that opens a ...
-1
votes
1answer
35 views

Game Crashes During Play

After playing Family Guy for several years, it suddenly began to crash while playing. The app is saved to my SD card and there appears to be plenty of space left on the card as well as on the device. ...
0
votes
1answer
85 views

Too many active sessions - cannot install apps from Play Store anymore

PlayStore crashes each time I try to install/update an app since a few days. I have an unmodified Honor 7. I found the resulting stacktrace: ... 30147-30147/? E/AndroidRuntime: FATAL EXCEPTION: main ...
1
vote
1answer
556 views

Installing CM 13 OTA causes so many app crashes that I can't do anything on my phone. Can I save my data?

I had cyanogenmod 12 on my Samsung S4 mini phone, and I upgraded OTA to cyanogenmod 13. After the update Google play services was crashing all the time. I tried downloading and installing GApps ...
2
votes
0answers
42 views

All processes crashing suddenly

So, for the 5th time, my Moto G2 (2014) started crashing all android core processes: acore, gapps, etc; over and over again, you press the "OK" button, it crashes again immediately. Resetting the ...