Use this tag if you have an issue related with an application or part of the operating system, that ceases to function properly leading to a freeze or a "force close" message.

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5
votes
0answers
146 views

How to get to know via command-line/adb where boot process hangs?

Question: (How) is it possible to get to know via adb where exactly a booting-up android device is hanging? My problem/ background information: I recently did changes on the automatic display ...
4
votes
0answers
879 views

TeamViewer QuickSupport on Jelly Bean

Currently the TeamViewer QuickSupport v7.0.640 doesn't run on Samsung Galaxy Note 2 (N7100). This is not a hardware problem but a problem with various devices running on Android 4.1.1 The problem ...
3
votes
0answers
25 views

Enable asking to send crash report once answered with No

One of my app users had a crash when starting the app. The first time when he was asked "Send Crash Report?", he answered No. Now it's almost impossible to get to information about the bug, because ...
3
votes
0answers
539 views

My phone crashes while charging

My phone sometimes shuts down without a reason or warning. It often happens while it's charging. I'm not positive charging is an absolute requirement for this to happen, but I only remember it ...
2
votes
0answers
43 views

All processes crashing suddenly

So, for the 5th time, my Moto G2 (2014) started crashing all android core processes: acore, gapps, etc; over and over again, you press the "OK" button, it crashes again immediately. Resetting the ...
2
votes
0answers
169 views

Cyanogenmod LG G3 crashes and does not boot

I have recently rooted my LG G3 D855 and installed the latest stable Cyanogenmod release (Android 5.1.1 Cyanogenmod 12.1-20151117-SNAPSHOT-YOG7DAO1K8-d855). Every few days it happens that the system ...
2
votes
0answers
82 views

Phone unable to recover after app crashes

I am using a rooted S4 device for app development purpose. I have joined a new team and working on their Android app. I see a weird issue on my phone, that if my app crashes, after the ANR, the screen ...
2
votes
0answers
3k views

Unfortunately, Software Update has stopped

I have Android 4.1.2 installed on my phone, which is not rooted. It's stock Android (I'm not sure if 100.00% stock though). This is the first Software Update notification that I have ever received. ...
2
votes
0answers
100 views

Why does selecting the second use on the lock screen crashes OS?

Running 4.2 on a new Nexus 7 with two users setup with individual google profiles. Both have basic setups (a few apps, sign in patterns, no widgets running). Both profiles having been running fine ...
2
votes
0answers
832 views

Debugging crashes on Jelly Bean

I got an Allwinner-based no-name Android Tablet with 1GB RAM and a 1Ghz A8 CPU. The tablet came with Android 4.0.4, but later an upgrade for 4.1.1 was available. I upgraded my OS and while this newer ...
2
votes
0answers
819 views

Jellybean 4.2 update fails in middle of download for nexus 7

I have received the jellybean 4.2 update request 2 times. Both times I have pressed the update button and both times it has failed in the middle of the process. No error messages. After a few ...
1
vote
0answers
44 views

Nexus 4 Crash after Google logo, now red flashing light

I got a really confusing problem at hand with my Nexus 4 right now. When I woke up in the morning, I looked at my phones screen. Everything was looking fine (and I had about three quarters of my ...
1
vote
0answers
39 views

After what types of failures is it advisable to reboot an Android device?

With some desktop operating systems, I often recommend that users reboot their systems after a crash. The logic is that memory could now be corrupted, and the system could be trending towards ...
1
vote
0answers
56 views

Android reboots permanent after i activated OBB Move in Link2SD, data is aviable

I activated OBB Move in the Link2SD app (I don't know exactly what it does, but I already asked the developer, he hasn't answered yet) and then I had to reboot. After I rebooted the system worked ...
1
vote
0answers
140 views

Keyboard settings crashes at post-reset setup, can't access phone

I rooted my device and everything went fine (Kingo Root automatic app). Some time after making my first steps into the rooted device, I tried a "Reboot menu" widget, a window with options popped out ...
1
vote
0answers
70 views

Problems with Nexus 5 - everything stops working, even after fresh reinstall

I had a problematic Nexus 5 - it constantly complains that [some app] has stopped (usually Google Play Services, but sometimes gapps or hangouts). It's usually Google Apps that crash. I downgraded to ...
1
vote
0answers
148 views

Stock LG-D500 Bootloop. Factory Reset only temporarily fixes

I checked a few of the other links/threads. Mostly it seems like people changed something (ROM, or went in a did something to permissions) whereas my phone has no changes made by me. There are/were ...
1
vote
0answers
91 views

Unexpected crash / phone randomly turning off

i have a samsung s5 with lollipop installed. The phone seems to randomly turn off. The phone enters a boot loop until i plug the charger in. It has happened several times, but i don't know how to ...
1
vote
0answers
74 views

Copying DCIM/Camera images causes hang/reboot

In 5.1.1 lollipop, I'm trying to transfer to a Windows 7 PC via USB some 19GB of images/videos using either Windows copy or Picasa Import. Whether or not I use MTP (Media device) or PTP (Camera) on ...
1
vote
0answers
324 views

System UI Crash on Boot

I was playing with the developer options on my Droid Turbo, and I think I accidentally hit Force RTL Layout, which crashed System UI. I tried rebooting and now it also says "Unfortunately, System UI ...
1
vote
0answers
251 views

Gmail, Inbox, Messaging, Messenger work until try to open conversation — crash

Phone: stock 5.0.2 Moto E 2015 Randomly one day about 2 weeks ago I started getting popup notifications like: Unfortunately, Keep has stopped. Same for Pocket, and Google Play Newsstand. Like, ...
1
vote
0answers
1k views

Any way to disable the app crash dialog?

At least two times that I can remember, my phone has got stuck in a crash loop. That is, an app crashes, the OS starts it again in the background, then it crashes again. This repeats ad nauseam. This ...
1
vote
0answers
289 views

Samsung Galaxy S4 crashing randomly with Xposed Framework installed

I am on a rooted Galaxy S4. Software version 4.4.2. I have the xposed framework 2.6.1 installed. I am getting random crashes every few minutes-hours with it installed, with, or without modules. I dont ...
1
vote
0answers
86 views

phone crashing constantly

can you help me discover what is causing my phone to crash? I've been having this problem for a while now but it seems to be getting worse. it happens at random and is almost like a RAM seizure. the ...
1
vote
0answers
250 views

android.process.acore crash loop when removing accounts

I am currently running rooted stock android 4.4.2 on Galaxy S4 (i9500). Oddly enough EVERY time I remove an account (mostly tested with google) I trigger an android.process.acore crash loop. (Which ...
1
vote
0answers
3k views

Lenovo A8 Android Tablet froze. The reset button did not reset

My Lenovo A8 Android tablet froze without any reason. I had purchased it a week ago. The previous night it was working just perfectly. Then I put it aside and went to sleep. Today I slided its screen ...
1
vote
0answers
1k views

Can a user read crash logs on Android?

I have HTC One X running Android 4.2.2 with HTC Sense 5. Lately I have been encountering some wierd issues. And the most irritating of them is that my phone keeps crashing randomly. By uninstalling/...
1
vote
0answers
65 views

During locked screen: Notificaton 'Rights requested'. Google Account manager then crashes

Since a few days ago, my device has started showing an exclamation mark in the status bar when the lock screen is active. Today, this happened several times. In the notification area there is a ...
1
vote
0answers
948 views

System crash log in Android 4.3 ( cm 10.2 )

My rooted HTC Sensation with android 4.3 has started crashing recently. Is there any crash log where I could find out where is the problem? I'm using not-so-recent nightly version of cyanogen mod 10.2....
1
vote
0answers
204 views

Android crashes in a Bak BK-NB711G

I have a netbook device running Android, Gingerbread 2.3.x, but it does not load. Upon boot-up, it is forever stuck on the familiar splash screen with Android written on it. Can someone help me? ...
1
vote
0answers
95 views

Android System Module Reads Zero Bytes

My Samsung Galaxy Tab 2 started wigging out on me. While I was desperately tapping a Retreat, I think I may have deleted or disabled something. Apps crash frequently since and the "Android System" ...
1
vote
0answers
260 views

loosing data after automatic shutdown due to critical battery!

Recently I have been suffering from various battery issues ranging from fast battery drains to unexpected shutdowns at safe battery levels. But most striking is the fact that I lost all system data (...
1
vote
0answers
153 views

My Nexus 4 crashes after every app start

I haven't used my Nexus 4 in a while, and all of a sudden all apps crashes on their start up, including the Google Play Store app. I have tried to upgrade the OS to KitKat (via Settings => About This ...
1
vote
0answers
222 views

com.phone.android keeps crashing immediatelly after factory reset

I am having the very-well known problem where com.android.phone keeps crashing all the time. I have done a factory reset and the problem had immediate effect just after the 1st reboot. So, we can ...
1
vote
0answers
292 views

Deleted stock browser browing history recovering and stock browser “opened tab” information

For some reasons, I cannot see my browsing history for a week (does Android stock browser automatically delete browsing histories?): So, has my browsing histories been deleted? If so, is there any ...
1
vote
0answers
1k views

Android 4.0 apps crash on keyboard show

I have Galaxy Tab 2 10.1 with Android 4.0.3. Since few hours ago, applications started to crash when they try to show keyboard... I don't know what can be the reason of these crashed, I was just ...
1
vote
0answers
1k views

Some features of Chrome for Android cause it to crash to the homescreen

I have an LG Optimus 2X P990, which is running Android 4.0.4, ParanoidAndroid ROM. I have downloaded Chrome for Android from the Google Play Store and it works like a charm in some places, but others ...
1
vote
0answers
841 views

All communication apps show “Unfortunately, X has stopped.”?

My phone is having a weird problem, whenever I get communication from anywhere (e.g. e-mail and sms), I get greeted with "Unfortunately, X has stopped." with X representing the application that ...
1
vote
0answers
787 views

Chrome crashes on Acer Iconia A200

I'm seeing problems identical to this issue, where Chrome either crashes, becomes unresponsive, or the screen goes black if I switch between tabs. Logcat shows: OpenGLRenderer is out of memory ...
1
vote
0answers
316 views

unity3d apps crash unexpectedly on Cyanogenmod 7.2

I have a Huawei u8160 which is running Cyanogenmod 7.2. So all of the unity3d apps crash unexpectedly on start . And I think that the error is because of missing kernels or libraries. And I want to ...
0
votes
0answers
12 views

HTC One M7 in reboot loop, even after factory reset

My HTC One M7 crashed today when it's searching for WIFI, then it began rebooting in loops. (showing HTC logo then restart) I tried to do a factory reset from Bootloader, as well as entering the ...
0
votes
0answers
15 views

Purpose of am restart?

What is the purpose of am restart? I can tell it does a quick-reboot(no manufacturer logo, immediate boot animation and quicker reboot) General curiosity, really. That and logcat suggests that ...
0
votes
0answers
38 views

Lenovo A7600-F tablet automatically turns to black screen after standby

My tablet has android 4.4.2 and turns to black screen after being in standby for a while. Turning on is not possible, unless keeping the power button pressed for a long time. When it's finally ...
0
votes
0answers
28 views

lots of apps stopped working after my phone got stuck is safe mode

After "Nexus 5 volume-down button stuck, cannot boot non-safe mode", I've noticed that a whole lot of apps stopped working, e.g., when trying to launch the app like Meetup or GasBuddy, they just crash,...
0
votes
0answers
86 views

Xiaomi Mi5 crashes sometimes

I bought a Xiaomi Mi5 from honorbuy. Sometimes the phone freeze and reboot itself. Then i installed the latest miui global dev rom. still the same problems. everything works fine but like 2 or 3 times ...
0
votes
0answers
477 views

Access to Settings > Account > Google crash Settings

I can't access to my Account Google settings, Settings crashing each time : "Unfortunately, Settings has stopped". Restart phone not works. Factory reset not works. I can't back to previous version ...
0
votes
0answers
57 views

Apps and games crashing after installing on Lenovo K3 Note

Once I install a new app or game, it prompts an error message, "Unfortunately, the app has stopped running" and won't open. The problem seems to occur after I formatted my SD card as internal memory, ...
0
votes
0answers
19 views

android.process.acore constant crashing

I've recently been experiencing this annoying bug. It all started when I entered a fourth Google account for synchronization. I am currently using an LG G2 with rooted lollipop. I can't open contact ...
0
votes
0answers
42 views

Twitter app corruption (Play Store error -504)

I was browsing on twitter yesterday when my battery died. After charging my phone It crashed whenver it tried to launch. I tried to clear all the cache data and it still crashed, so I tried to ...
0
votes
0answers
143 views

“Unfortunately, the process com.google.process.gapps has stopped” error message always pop-ups

My tab is Ainol Novo 7 Venus running on Android 4.1, and the error message Unfortunately, the process com.google.process.gapps has stopped. will appear every time even after I have done a ...