Use this tag if you have an issue related with an application or part of the operating system, that ceases to function properly leading to a freeze or a "force close" message.

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5
votes
0answers
398 views

University network crashes phone

At my college the Wi-Fi uses WPA2 Enterprise to secure the connection. I log in with a username and password. My phone (LG Optimus Elite, Android 2.3.7) successfully connects to the network, and I can ...
4
votes
0answers
835 views

TeamViewer QuickSupport on Jelly Bean

Currently the TeamViewer QuickSupport v7.0.640 doesn't run on Samsung Galaxy Note 2 (N7100). This is not a hardware problem but a problem with various devices running on Android 4.1.1 The problem ...
3
votes
0answers
501 views

My phone crashes while charging

My phone sometimes shuts down without a reason or warning. It often happens while it's charging. I'm not positive charging is an absolute requirement for this to happen, but I only remember it ...
2
votes
0answers
65 views

Cyanogenmod LG G3 crashes and does not boot

I have recently rooted my LG G3 D855 and installed the latest stable Cyanogenmod release (Android 5.1.1 Cyanogenmod 12.1-20151117-SNAPSHOT-YOG7DAO1K8-d855). Every few days it happens that the system ...
2
votes
0answers
78 views

Phone unable to recover after app crashes

I am using a rooted S4 device for app development purpose. I have joined a new team and working on their Android app. I see a weird issue on my phone, that if my app crashes, after the ANR, the screen ...
2
votes
0answers
3k views

Unfortunately, Software Update has stopped

I have Android 4.1.2 installed on my phone, which is not rooted. It's stock Android (I'm not sure if 100.00% stock though). This is the first Software Update notification that I have ever received. ...
2
votes
0answers
100 views

Why does selecting the second use on the lock screen crashes OS?

Running 4.2 on a new Nexus 7 with two users setup with individual google profiles. Both have basic setups (a few apps, sign in patterns, no widgets running). Both profiles having been running fine ...
2
votes
0answers
811 views

Debugging crashes on Jelly Bean

I got an Allwinner-based no-name Android Tablet with 1GB RAM and a 1Ghz A8 CPU. The tablet came with Android 4.0.4, but later an upgrade for 4.1.1 was available. I upgraded my OS and while this newer ...
2
votes
0answers
817 views

Jellybean 4.2 update fails in middle of download for nexus 7

I have received the jellybean 4.2 update request 2 times. Both times I have pressed the update button and both times it has failed in the middle of the process. No error messages. After a few ...
1
vote
0answers
40 views

LG G4 H815 chain crashing

UPDATE: definitely an hardware problem; re-flashed V20d kdz (data wipe). Phone froze again during initial setup. I'm experiencing two kinds of crashes with my LG G4 H815 (EU) with V20d (MM) firmware ...
1
vote
0answers
27 views

Android reboots permanent after i activated OBB Move in Link2SD, data is aviable

I activated OBB Move in the Link2SD app (I don't know exactly what it does, but I already asked the developer, he hasn't answered yet) and then I had to reboot. After I rebooted the system worked ...
1
vote
0answers
49 views

New LG G3 randomly crash

I have bought a new LG G3 (D855, 16GB Flash, 2GB RAM), and rooted and flashed CM12.1 on it. The phone works great (somewhat), but sometimes the screen turns itself off and the phone gets stuck in ...
1
vote
0answers
54 views

Keyboard settings crashes at post-reset setup, can't access phone

I rooted my device and everything went fine (Kingo Root automatic app). Some time after making my first steps into the rooted device, I tried a "Reboot menu" widget, a window with options popped out ...
1
vote
0answers
54 views

Problems with Nexus 5 - everything stops working, even after fresh reinstall

I had a problematic Nexus 5 - it constantly complains that [some app] has stopped (usually Google Play Services, but sometimes gapps or hangouts). It's usually Google Apps that crash. I downgraded to ...
1
vote
0answers
72 views

Stock LG-D500 Bootloop. Factory Reset only temporarily fixes

I checked a few of the other links/threads. Mostly it seems like people changed something (ROM, or went in a did something to permissions) whereas my phone has no changes made by me. There are/were ...
1
vote
0answers
66 views

Unexpected crash / phone randomly turning off

i have a samsung s5 with lollipop installed. The phone seems to randomly turn off. The phone enters a boot loop until i plug the charger in. It has happened several times, but i don't know how to ...
1
vote
0answers
52 views

Copying DCIM/Camera images causes hang/reboot

In 5.1.1 lollipop, I'm trying to transfer to a Windows 7 PC via USB some 19GB of images/videos using either Windows copy or Picasa Import. Whether or not I use MTP (Media device) or PTP (Camera) on ...
1
vote
0answers
242 views

System UI Crash on Boot

I was playing with the developer options on my Droid Turbo, and I think I accidentally hit Force RTL Layout, which crashed System UI. I tried rebooting and now it also says "Unfortunately, System UI ...
1
vote
0answers
181 views

Gmail, Inbox, Messaging, Messenger work until try to open conversation — crash

Phone: stock 5.0.2 Moto E 2015 Randomly one day about 2 weeks ago I started getting popup notifications like: Unfortunately, Keep has stopped. Same for Pocket, and Google Play Newsstand. Like, ...
1
vote
0answers
254 views

Samsung Galaxy S4 crashing randomly with Xposed Framework installed

I am on a rooted Galaxy S4. Software version 4.4.2. I have the xposed framework 2.6.1 installed. I am getting random crashes every few minutes-hours with it installed, with, or without modules. I dont ...
1
vote
0answers
71 views

phone crashing constantly

can you help me discover what is causing my phone to crash? I've been having this problem for a while now but it seems to be getting worse. it happens at random and is almost like a RAM seizure. the ...
1
vote
0answers
176 views

android.process.acore crash loop when removing accounts

I am currently running rooted stock android 4.4.2 on Galaxy S4 (i9500). Oddly enough EVERY time I remove an account (mostly tested with google) I trigger an android.process.acore crash loop. (Which ...
1
vote
0answers
2k views

Lenovo A8 Android Tablet froze. The reset button did not reset

My Lenovo A8 Android tablet froze without any reason. I had purchased it a week ago. The previous night it was working just perfectly. Then I put it aside and went to sleep. Today I slided its screen ...
1
vote
0answers
1k views

Can a user read crash logs on Android?

I have HTC One X running Android 4.2.2 with HTC Sense 5. Lately I have been encountering some wierd issues. And the most irritating of them is that my phone keeps crashing randomly. By ...
1
vote
0answers
62 views

During locked screen: Notificaton 'Rights requested'. Google Account manager then crashes

Since a few days ago, my device has started showing an exclamation mark in the status bar when the lock screen is active. Today, this happened several times. In the notification area there is a ...
1
vote
0answers
911 views

System crash log in Android 4.3 ( cm 10.2 )

My rooted HTC Sensation with android 4.3 has started crashing recently. Is there any crash log where I could find out where is the problem? I'm using not-so-recent nightly version of cyanogen mod ...
1
vote
0answers
187 views

Android crashes in a Bak BK-NB711G

I have a netbook device running Android, Gingerbread 2.3.x, but it does not load. Upon boot-up, it is forever stuck on the familiar splash screen with Android written on it. Can someone help me? ...
1
vote
0answers
91 views

Android System Module Reads Zero Bytes

My Samsung Galaxy Tab 2 started wigging out on me. While I was desperately tapping a Retreat, I think I may have deleted or disabled something. Apps crash frequently since and the "Android System" ...
1
vote
0answers
232 views

loosing data after automatic shutdown due to critical battery!

Recently I have been suffering from various battery issues ranging from fast battery drains to unexpected shutdowns at safe battery levels. But most striking is the fact that I lost all system data ...
1
vote
0answers
148 views

My Nexus 4 crashes after every app start

I haven't used my Nexus 4 in a while, and all of a sudden all apps crashes on their start up, including the Google Play Store app. I have tried to upgrade the OS to KitKat (via Settings => About This ...
1
vote
0answers
207 views

com.phone.android keeps crashing immediatelly after factory reset

I am having the very-well known problem where com.android.phone keeps crashing all the time. I have done a factory reset and the problem had immediate effect just after the 1st reboot. So, we can ...
1
vote
0answers
272 views

Deleted stock browser browing history recovering and stock browser “opened tab” information

For some reasons, I cannot see my browsing history for a week (does Android stock browser automatically delete browsing histories?): So, has my browsing histories been deleted? If so, is there any ...
1
vote
0answers
1k views

Android 4.0 apps crash on keyboard show

I have Galaxy Tab 2 10.1 with Android 4.0.3. Since few hours ago, applications started to crash when they try to show keyboard... I don't know what can be the reason of these crashed, I was just ...
1
vote
0answers
1k views

Some features of Chrome for Android cause it to crash to the homescreen

I have an LG Optimus 2X P990, which is running Android 4.0.4, ParanoidAndroid ROM. I have downloaded Chrome for Android from the Google Play Store and it works like a charm in some places, but others ...
1
vote
0answers
810 views

All communication apps show “Unfortunately, X has stopped.”?

My phone is having a weird problem, whenever I get communication from anywhere (e.g. e-mail and sms), I get greeted with "Unfortunately, X has stopped." with X representing the application that ...
1
vote
0answers
770 views

Chrome crashes on Acer Iconia A200

I'm seeing problems identical to this issue, where Chrome either crashes, becomes unresponsive, or the screen goes black if I switch between tabs. Logcat shows: OpenGLRenderer is out of memory ...
1
vote
0answers
295 views

unity3d apps crash unexpectedly on Cyanogenmod 7.2

I have a Huawei u8160 which is running Cyanogenmod 7.2. So all of the unity3d apps crash unexpectedly on start . And I think that the error is because of missing kernels or libraries. And I want to ...
0
votes
0answers
203 views

Error: “Unfortunately, Google Play services has stopped”, when using some Google apps

Whenever I use Tinder, Gmail, Youtube, or Hangouts I get the error Unfortunately, Google Play services has stopped Then it asks if I would like to report the error. When I select to report the error ...
0
votes
0answers
92 views

Play Store crashes after converting to system app

Im on KK 4.4.2 I converted google play store and google play services to system apps since they were hogging a lot of space with their updates. I used romtoolkit to convert them to sys apps after ...
0
votes
0answers
22 views

How to find logs of unhandled exceptions in Android?

In Windows, when an application crashes because of an unhandled exception, there is a place called Event Viewer that gives a good amount of informative data about the process being crashed down. ...
0
votes
0answers
52 views

My phone keeps restarting on its own

So this morning I saw my phone behave strangely. It would turn itself off and then try to turn on, and after a couple of attempts it would. Then it remains stable for some time and it is off again and ...
0
votes
0answers
36 views

My phone's acting up

Hello I just got a lg optimous f3q... But it's acting up ALOT It's slow and unresponsive randomly restarts and sometime I get this error when I try to boot sometimes booting error Cause: boot ...
0
votes
0answers
44 views

Amoi 1257 (Dexp Ixion ML2 5) System UI FC with YOTA Sim-card

I have one very strange problem with this device. Running stock firmware and using YOTA sim-card cause System UI to crash every time I'm turn on the screen. There is logs about crash from ADB 11-13 ...
0
votes
0answers
174 views

Post rooting using King Root: system freezes and apps crash when trying to open latter's settings

I rooted my Android using King Root. Now, whenever I open settings of any application from the application, my Android gets stuck and after a while it shows application error and app closes.
0
votes
0answers
54 views

Google Keyboard crashing caused by latin input

PAC ROM 4.4.4 SGS3 & N7 Google Keyboard keeps crashing with this stack trace: java.lang.RuntimeException: Error receiving broadcast Intent { ...
0
votes
0answers
78 views

How can I view or capture the contents of the “Send Error Report to HTC” notification?

Specifically, I want to capture every byte of information contained in the error report as it is being sent. The report is generated after my phone freezes and then restarts unexpectedly. After the ...
0
votes
0answers
352 views

Error: “Unfortunately, Google Play services has stopped”, when using Tinder or some Google apps

Whenever I use Tinder, Gmail, Youtube, or Hangouts I get the error Unfortunately, Google Play services has stopped Then it asks if I would like to report the error. When I select to report ...
0
votes
0answers
79 views

How to debug Nexus 4 Crashing. (Even after flashing factory image)

Lately my Nexus 4 has started crashing more and more often to the point it almost becomes unbearable. It crashes about 1-2 times a day and around 2-3 times a week its a hard crash where it needs to ...
0
votes
0answers
38 views

Settings keep Crashing when going to “Accounts” tab

I have a problem with my phone because every time I go to Settings>Accounts, it crashes saying, "Settings has stopped." I went to safe mode to get there again, but it still crashes. Now, maybe the ...
0
votes
0answers
30 views

My Lg L90 crashed

I rooted it and deleted some vital apps. In an effort to void the issue i commenced to hard factory reset it. After completion, upon reboot, the system wouldn't even start. It's toast. I thought my ...