This is the generic tag for issues related to email (electronic mail). If applicable, please rather use more specific tags like e.g. 'gmail', 'imap', 'pop3', etc. (see full tag wiki for more information)

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0
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1answer
21 views

Email has stopped message once per day on Android Lollipop version 5

I have an issue on Samsung Galaxy S5 where I get a Email has stopped message at least once per day. I have updated to the latest OS - I'm on Android Lollipop version 5 and I have tried deleting the ...
1
vote
2answers
7k views

Why does Exchange ActiveSync not keep more than 'x' days of mail?

I have a HTC Desire X. I have set Exchange ActiveSync to download past 3 days. However, why does it not keep older mails which are already downloaded? i.e. on Friday, I can see mails from Tuesday on. ...
3
votes
3answers
7k views

E-mails sent from Android not syncing to IMAP “Sent” folder

I'm using the stock e-mail app of Android 4.1 (Motorola razr i), and when I send a mail from the phone, the mail app afterwards shows the sent mail in the "Sent" folder, but it seems that folder is ...
0
votes
0answers
42 views

Native Email app neither syncs nor sends mail over WiFi (Office365 Exchange)

I've ran through a strange issue very recently after configuring an exchange account to one of my user. Well! its on his Android handset (only over WiFi and the mobile DATA works just fine). The same ...
0
votes
1answer
3k views

outlook email on phone gets stuck in outbox and never sends

I have a user that their phone outlook email gets stuck in outbox and never sends. Not all the time, but once it gets stuck in will not send out. Any Ideas on what might be causing this to happen to ...
2
votes
1answer
2k views

Unable to send from outlook email account synced on phone, error - Unable to sign or encrypt message. Certificate not installed

I have my work outlook account synced on my Samsung. For the first month, sending and receiving emails from my phone worked fine. Currently, I am able to receive emails but when I try to send them I ...
1
vote
1answer
2k views

How can I remove all deleted messages from mail trash folder on default email app

This question has already been asked here but no satisfactory answers were given. Some say to go to trash folder and select mails one by one then delete; I will NOT select 250 mails one by one!! ...
1
vote
1answer
1k views

ActiveSync/Exchange security policy

On my HTC DNA I recently changed from the integrated ActiveSync client to Touchdown. My corporate IT policy required a PIN to access the device when using the Android client. Now that I switched to ...
1
vote
0answers
30 views

How can I change the default due date for emails I flag for follow-up?

I have a Samsung Galaxy S5 running Lollipop. In the stock "Email" app, I have the ability to flag messages for follow-up but for some reason when I press the flag icon, it sets the due date for the ...
0
votes
1answer
19 views

What does “encrypt all outgoing email” really mean?

I have a Samsung Galaxy Stardust with Android 4.3. In the email app, under security options, there is an option that says "encrypt all outgoing email". But my understanding of S/MIME is that in ...
4
votes
2answers
1k views

Stock e-mail client (Nexus 4) not synchronizing to IMAP SSL account since 4.2.2 update

I have my school's e-mail account being checked via IMAP SSL/TLS on port 993. It is an Exchange mailbox but I did not want to to use MAPI and have my device "managed" by the school. Anyhow, this ...
1
vote
1answer
70 views

Trash Folder is Empty but shows Emails

I have a Samsung Galaxy S4 running the Lollipop OS. My ISP is Verizon and my email is run on MS Outlook. Since the Lollipop upgrade, the Trash Folder indicates that I have (for example) 35 emails, ...
0
votes
0answers
19 views

Can I set up Lync account on built-in mail client?

Is it possible to setup Lync into built-in mail client application? How?
3
votes
1answer
5k views

email setup couldn't finish - couldn't open connection to server

Trying to setup my homecall.co.uk email on new Asus T300 Android. Followed screen instructions got this message: "email setup couldn't finish - couldn't open connection to server". Also tried entering ...
1
vote
2answers
3k views

How do I attach a PDF file to an email?

I'm trying to attach a PDF file to an e-mail I'm composing, but clicking on attach option shows only image files. How can I make it show other files / attach other files ? (Note: I'm using the ...
3
votes
1answer
4k views

Why can't my Galaxy s4 load my email inbox after I changed the password?

I changed the password for my gmail account a couple days ago. Since changing it, my galaxy s4 cannot load the webpage. Whenever I try to load gmail in the web browser, it gets stuck loading and ...
0
votes
0answers
36 views

Samsung Galaxy Tab 10.1: Email sync over any Wi-Fi except at home

I have a Samsung Galaxy Tab 10.1. My email won't update through any app when over my Wi-Fi at home. My email will update through any other Wi-Fi location. I can also use other devices at home over ...
1
vote
2answers
5k views

Server Password changed for email on s3, unable to sign in, connection error

My email worked fine on Galaxy S 3 for 3 weeks, but all of a sudden I receive a message saying "Server Password changed, sign in failed connection error". I have changed nothing and was still ...
0
votes
1answer
217 views

After Lollipop - when I add account there isn't an option to sync contacts/calenders - only email

Just installed Lollipop on my Xperia Z3, now when I add an email account there is no option to sync contacts, calenders or tasks - only email. I used to be able to see my work calender (Outlook active ...
0
votes
1answer
20 views

How to cancel email account setup without accepting server specified security policies?

This is a similar question to How do I avoid the server-specified security policies for my work e-mail? but whereas they are trying to use an Exchange email account without accepting the server's ...
0
votes
0answers
27 views

An email app that will not notify for certain addresses

I get notifications at work for any system issues and this includes Office 365 notifications every 30 mins. I have a rule on my PC that automatically files these but I still get the notification on my ...
2
votes
3answers
252 views

Cannot delete hundreds of duplicate contacts

I have a Google account and a MS Exchange account (Outlook). There are multiple instances of hundreds of duplicate contacts for a single name; e.g. John Smith. They are in "not assigned" groups. If i ...
2
votes
1answer
117 views

Having a different icon for a specific email in my Gmail App on Android

I have 3 different email accounts under the GMAIL APP on Android. How could I have a different notification icon for one of the accounts so I know right away if I have email in that account?
0
votes
2answers
277 views

email app for IMAP with spam filtering [closed]

I am trying to find an app that filters out spam on an IMAP email connection. I've looked around and can't find one that specifically states that it does and the Gmail app doesn't do so for non-Gmail ...
0
votes
1answer
2k views

On my Samsung S5 how do i get my emails to stay in my in box until i delete them

i set up my email on my samsung s5 and i get emails but they disappear after about 15 minutes and there not in my in box, junk, or trash bins. In my settings i have delete emails from server set at ...
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votes
0answers
47 views

How can I delete multiple emails?

Is there a way to SELECT ALL or DELETE ALL instead of having to check the box by each email. I have the Droid Max.
0
votes
0answers
63 views

Notifications appearing even if they have been viewed

I just switched to my first Android phone (been an iPhone user until now), running Lollipop 5.0 on a Sony Xperia Z3 Compact, and I am having a strange issue. If I receive messages on Facebook ...
0
votes
1answer
66 views

Setting up Email Notifications based on time & location

I'd ideally like to only receive notifications from an email app (can be the outlook app or the generic android mail app - not gmail or inbox) at certain times of the day or when I'm not connected to ...
0
votes
0answers
196 views

Lollipop upgrade email search function

I just did the lollipop update on my droid turbo. I can't find the search function in email. Does anyone know how to search emails?
1
vote
1answer
691 views

How to disable “security policy restricts use of html email”

I use AirWatch Agent and created an ActiveSync account to connect to my company's exchange server. Now, when I read emails they show up as plain text with the message "security policy restricts use of ...
1
vote
1answer
46 views

Stop emails from auto deleting

I have a Samsung note 4. I have an exchange email set up. For some reason they auto delete on my phone. How do I get them to stop auto deleting? If I log in on the computer they are still there.
0
votes
1answer
35 views

How to sync gmail sent only by specific contacts?

I used to be an email-on-the-phone junkie. Then, I read 4 Hour Work Week, which convinced me to un-sync my email (gmail) from my phone (Samsung S3). I started checking my email once per day on my ...
1
vote
1answer
151 views

Add work email address to Gmail on an Android device

I want to install my work email address on gmail on an Android device. The device is a Samsung 10" with Lollipop 5.1.1. Gmail version is 5.3.9xxxxxx. Following this: ...
4
votes
0answers
399 views

Incorrect Read Receipt generated by default mail app on Android 4

The default mail app on Android 4 seems to generate incorrect Read Receipts. Here is the case: User ORIGINATOR sends email (using any mail client software), with request for Read Receipt (SMTP ...
1
vote
0answers
117 views

Granting device admin previlage to email account

I am connecting my gmail app(or any e mail application) to my office e mail using exchange. It asks me to add the mail app as a Device administrator for my phone. So that it can Erase all data,Set ...
0
votes
0answers
29 views

Office 365 for Android not updating Folders

My Office 365 app is not displaying all the folders in my actual Outlook, some folders seem to be missing. Is this a sync issue or any known bug? Thanks
1
vote
0answers
40 views

Strange email under my contact which cannot be removed

I have a contacts issue. My Mom, lets call her A Holland for example, is showing an unknown email address in her contact card on my Android phone. It shows her actual address then a second bogus one. ...
1
vote
0answers
197 views

Automatically verify signature on all Android Exchange emails

I work in an office where everyone uses a digital signature on their emails. I just bought a new LG G3 with 4.4.2 KitKat and whenever someone sends me an email that is signed, it shows up with a body ...
0
votes
2answers
4k views

How to multi select emails in browser or Gmail app?

I want to do something like below given question in Android, is it possible to do in browser or Gmail or any other email app? Is there any way to easily select multiple messages in Gmail?
0
votes
0answers
52 views

Email Autodiscovery Broken? (Default Email Client App)

Android's default email client is supposed to probe the server for the domain of the user's email address per outlook autodiscovery. This bug seems to indicate that at least the first two steps of ...
0
votes
0answers
45 views

Is there a way to disable expanded email preview in the notification drawer?

I use an applock instead of the pattern via lockscreen to keep prying eyes out of my private apps including my email. Except when I receive a notification, it displays a preview of the message in the ...
0
votes
0answers
49 views

Disabling email notifications from Android Hangouts app.

I have Hangouts on my Android Phone (S3) and I get emails of my incoming messages in my corresponding email associated with the same account as my Hangouts. It seems unnecessary and hard to turn off. ...
1
vote
1answer
238 views

Android 5.0 not downloading IMAP emails

my nexus 4 cell phone upgraded to android 5.0 lollipop, and now it doesn't want to download my POP3 or IMAP emails (used to work fine in Android 4.4) It just gets stuck in "getting your messages" - ...
0
votes
0answers
30 views

Syncing Local Emails On Android

So I've been looking up solutions for syncing an Outlook email with Android on behalf of my father. He wants to avoid any 3rd-party apps if at all possible. He runs Microsoft Outlook, and stores all ...
4
votes
1answer
797 views

Is there an Android equivalent for iPhone's “mobileconfig”?

iPhone provides an easy way to add Email accounts using .mobileconfig files, "installable configuration profiles" or whatever they call it. Its basically a XML file containing all the parameters ...
1
vote
0answers
31 views

How can I get the raw text of an email with Samsung's Mail client for Lollipop?

Does Android Mail support the ability to get the raw as-sent text of an email? Alternatively, is there a way to forward an email as an attachment? I'd like to be able to report spam email to ...
0
votes
1answer
83 views

Is there any quick way to delete the standard emails trash files.

I have had a Galaxy S3 for some 3 years and I have recently noticed that I have in excess of 45,000 emails in the standard email's trash folder. I have tried selecting the trash folder and then using ...
0
votes
1answer
80 views

Disable Gmail app swipe to delete for IMAP account

The Gmail default action swipe to archive make sense for Google accounts. Now, when I added a normal IMAP account, the swipe action is defaulted to delete, which is dangerous. Are there any way to ...
3
votes
1answer
172 views

How to open winmail.dat file email attachment?

My boss can't open attachments in his Lenovo K3 NOTE and all he got was a winmail.dat file. What settings should I use to get rid of winmail.dat file and open the attachments?
0
votes
0answers
53 views

I can receive email but unable to reply/send it

In the predefined Email app on my new Samsung Grand phone, I created a Yahoo account which is used by the system on a regular basis. Immediately upon addition, I am able to receive emails but I can't ...