This is the generic tag for issues related to email (electronic mail). If applicable, please rather use more specific tags like e.g. 'gmail', 'imap', 'pop3', etc. (see full tag wiki for more information)

learn more… | top users | synonyms

4
votes
1answer
792 views

Is there an Android equivalent for iPhone's “mobileconfig”?

iPhone provides an easy way to add Email accounts using .mobileconfig files, "installable configuration profiles" or whatever they call it. Its basically a XML file containing all the parameters ...
4
votes
1answer
685 views

Swype delete key problem

I have a Samsung Galaxy S2 with the latest firmware an a preinstalled Swype on it. The problem I have, is in the standard email application when using swype keyboard and trying to delete a character, ...
3
votes
1answer
4k views

Why can't my Galaxy s4 load my email inbox after I changed the password?

I changed the password for my gmail account a couple days ago. Since changing it, my galaxy s4 cannot load the webpage. Whenever I try to load gmail in the web browser, it gets stuck loading and ...
3
votes
1answer
5k views

email setup couldn't finish - couldn't open connection to server

Trying to setup my homecall.co.uk email on new Asus T300 Android. Followed screen instructions got this message: "email setup couldn't finish - couldn't open connection to server". Also tried entering ...
3
votes
1answer
317 views

Email Priority with MS Exchange account

I'm new to the Android world. Just got a corp phone (Moto Atrix w/2.2 froyo). I have my MS Exchange account set up on the phone and get tons of email all hours of the night. Most emails can wait until ...
2
votes
1answer
353 views

How do I set my texts to vibrate differently from other notifications?

So I switched from iPhone (4s) to Android (Galaxy S5) recently and I love everything except the sound settings. With my iPhone, I could set the phone to vibrate once for emails, twice for texts, and a ...
2
votes
1answer
2k views

Unable to send from outlook email account synced on phone, error - Unable to sign or encrypt message. Certificate not installed

I have my work outlook account synced on my Samsung. For the first month, sending and receiving emails from my phone worked fine. Currently, I am able to receive emails but when I try to send them I ...
0
votes
0answers
71 views

when sending emails from Email app, device alters from email to gmail account

I Have a Galaxy 5 sport, running 4.4.2. it is not rooted or jailbroken. I have 3 email addresses through the Mail app, plus the required Gmail app. Lately if I send an email through the Mail app ...
0
votes
0answers
197 views

Email-to-MMS text-only message to Sprint Galaxy S4 phone not working

I hope this is the right place for this problem. I've been in contact with Sprint tech support about it and I think they have no clue about why this is happening. *Note: This is for a business ...
0
votes
0answers
48 views

Email issues on my galaxy s2

I mostly use my desktop for email (Outlook), but when I'm on the go, I use my Samsung Galaxy S2 (POP3 server, set to never delete email from server) and my laptop (again set never delete email from ...
0
votes
0answers
64 views

Access to primary mail account lost after upgrade

I am so frustrated with this (January 2015) upgrade: I have a Nexus 4. I had email accounts set up on phone. No problems then with this upgrade, with transfer to GMAIL, it recognizes my two work ...
0
votes
0answers
57 views

How does one delete email addresses from the pop up list on Galaxy S4?

Sometimes, I mistype email addresses, and they still come up on the pop-up list of previously typed email addresses. Sometimes, I simply want to delete an email address that is of no further use. ...
0
votes
0answers
60 views

Comcast email folders

I cannot access my comcast email folders on my galaxy note 4 phone. When I click on the menu icon and click show all folders only it only displays the standard Comcast folders of inbox, drafts, ...
0
votes
0answers
30 views

Why does my old MSN address get synced instead of my gmail address

It's just something that I find pretty annoying and have no idea where it comes from. When someone add me to their contact list, it automatically add my old MSN email address (that I was using 10 ...
0
votes
0answers
44 views

Help getting all emails

How do I fix this. I have an lg g3 from sprint. I have an email account from verizion fios. I receive all my emails on my lg g3 except the emails sent from a gmail user. I only get the emails from ...
0
votes
0answers
115 views

IMAP email - Days to Sync

I am using Micromax A116 with Android 4.2.1. In this I use IMAP mail. In IMAP mail, Days To Sync Option is missing. Please guide me how to get this opation
0
votes
0answers
453 views

How to successfuly configure Outlook/Exchange account in the new gmail android app?

In the latest Gmail Android App, there is an option to add a personal account (IMAP/POP). Is it possible to configure and add the office email account - i.e outlook/exchange server? I tried but I ...
0
votes
0answers
57 views

Native email app. What does “sync email for this account” actually do?

I get what "sync contacts" and "sync calendar" does. But what exactly "sync email for this account" does? I disabled it and still my email is getting synced between my mailbox and the app...
0
votes
0answers
19 views

can't send long email answers

I have a Samsung S3neo and the YahooMail App has problems sending replies to emails I receive. If my answer is a few words long it gets sent, but if it is longer than that no. A sign appears on my ...
0
votes
0answers
110 views

how to delete original message in Microsoft outlook app when replying/forwarding?

How do I edit/delete the original message in Microsoft outlook app when replying/forwarding? I can do this in the stock android email app but in the outlook app it seems to be read only... Thanks
0
votes
0answers
119 views

Adding 'own-domain outlook.com account' to the new gmail app

With the new update I wanted to the gmail app I wanted to add my outlook account to it so I have everything in one place. But I have a problem when trying to add my outlook account to the new gmail ...
0
votes
0answers
119 views

Stock email application won't show “sent” email on Samsung Note 10.1 2014 (using gmail account)

Samsung Note 10.1 2014: using gmail account for all outgoing email. None of the emails that I send are added or saved in "sent" file or anywhere else! I have no access to my sent emails for forwarding ...
0
votes
0answers
143 views

email date and time stamp is wrong & can't find answers!

On my galaxy 10.1 tab - all my emails, both personal + work come in with the day befores date & time also outgoing emails from my tab go out with the previous days date. I have been searching for ...
0
votes
0answers
60 views

android 4.4kk only holds 2 emails in Email!

The Mail not gmail app on my moto g running KitKat only holds the last 2 emails at a time... I do not have it set to do this in settings. Gmail works fine but "Email" which I use for work only keeps ...
0
votes
0answers
117 views

Trying to search email on exchange server with android phone

I have setup a corporate email account on my android phone and it syncs like it should 1 month's worth of email. When I search for email, it only returns results for the email that is synced on the ...
0
votes
0answers
256 views

outlook sync error Lenovo s850

I am not able to sync my outlook mail on my Lenovo S850 handset. I am able to create an account but when I am trying to sync it is showing Sync error.
0
votes
0answers
149 views

How do I stop the default Mail app from sending double messages?

I love using my phone to check my work email, but whenever I send an email from my phone, it duplicates and partially reverts to HTML: This is my reply. --NobleUplift This is my reply. ...
0
votes
0answers
118 views

Email Attachments saved as “Secure download.bin”

I am using a Samsung Galaxy S3. For the past year I have been using this mobile with no issues. However, from last week the email attachments (mobile bills in pdf format) save as "Secure download.bin" ...
0
votes
0answers
214 views

Email app - Recycle Bin retains deleted items with Corporate Account

I'm running stock Android 4.4.4, using the built in Email app (version 6.2-1227136) with a Corporate (Exchange) email account. It is set to sync the last two weeks emails. When I delete an email via ...
0
votes
0answers
10k views

“Unfortunately, Email has stopped” on Samsung phone when adding SPAM to filter

I have been tracking this issue for a while and noone seems to have a good solution. examples: http://forums.androidcentral.com/ask-question/409389-unfortunately-email-has-stopped.html ...
0
votes
0answers
79 views

problem downloading e mail over wifi

I am having problems downloading my e mails from the company exchange server over wifi. it works fine when I use 3G but gets stuck on a message saying download remaining. please help
0
votes
0answers
3k views

Storage space is getting low - service has been disabled

I'm running Android 4.1.2 on a Droid Razr maxx HD. I have the default email linked to my GoDaddy email and I can receive email fine. I used to be able to send email, but now I get this message when I ...
0
votes
0answers
53 views

why don't pics fwd. to recipients on my samsung tablet. only message part does

Every time I try to forward an email, which has been forwarded to me, only the message part of it will reach my recipients. If pictures are in the email, they won't get thru to my recipients. My ...
0
votes
0answers
421 views

How can I sort my non-gmail emails?

I would like to sort my non-gmail emails in a different order (e.g. from oldest to newest, to read the emails in chronological order). How can I do it in KitKat? I was really easy on my old HTC Desire ...
0
votes
0answers
1k views

“Sending Failed” message constantly appears

apologies if this has been posted/answered already - I can't see it so far. Whenever I switch my phone back on, I'm presented with 2 "Sending Failed" dialog boxes from 2 emails that I've sent in the ...
0
votes
0answers
296 views

Email Failed To Sync

I am using a Nexus 5, running 4.4.2 - not rooted. Sync'ing stopped working for my email. Below is what my log shows (I removed my email address). I use POP and Exchange and both are no longer working. ...
0
votes
0answers
104 views

Continuously losing our email signatures in Samsung galaxy note 3, any suggestions?

I have set up an email signature for 30 phones at work but now they have all disappeared back to the generic signature rather then the one I set up... any ideas? James
0
votes
0answers
203 views

viewing yahoo mail subfolders on galaxy note 3

How can I view my yahoo mail subfolders on my samsung Note 3? I have office on my phone and also a pdf reader. When I go to my mail app and click the top left mail icon, I go to folders. Then when I ...
0
votes
0answers
66 views

Outlook emails left on old phone

My EX employer uses Microsoft office and I have a couple hundred emails left on my phone. I lost my position there & I no longer have access to their server to forward the emails. I now busted my ...
0
votes
0answers
936 views

Unable to set up Exchange email

I own a Nexus 4 and have been trying to setup Exchange email but every time I punch in the credentials, it pops up an error that "Username or password incorrect". I tried it with several other ...
0
votes
0answers
9k views

recieving a 'Server password changed, please enternew password repeated request' on Samsung Galaxys S3 Mini

My Samsung S3 Mini keeps emailing me to say my Server Password has been changed, please enter new password. I havent changed the password. My emails are from my Sky email account and have had no ...
0
votes
0answers
1k views

Samsung S4 not sending emails when they have an attachment

I am using the std email app on the Samsung S4. I cannot send emails when they have an attachment. The email just sits in the outbox. When I send the same email without an attachment is gets sent. I ...
0
votes
0answers
155 views

adding email account to samsung galaxy

I have a samsung galaxy and want to add an email address. In settings/accounts and sync/add account I dont have an email option - only microsoft exchange Activesync. Can anyone help?
0
votes
0answers
643 views

Disable notification sounds for email

Is it possible to disable the notification sound for emails while still keeping the notification light and status bar notification? I'm interested in this setting for a Motorola Photon (Gingerbread). ...
0
votes
0answers
993 views

Are images in HTML emails blocked by default on Samsung S3?

I have a client complaining that images in his email signature are not showing on his Samsung S3. So I wanted to know if they are either blocked by default or the email client is set to display ...
0
votes
0answers
187 views

desktop shortcut that takes a photo and emails it to a fixed address

I am registered with a website that can archive scans of receipts. One way to upload the receipt image is to email it to an email address that's tied to my account. To expedite the process, I want a ...
0
votes
0answers
331 views

Who makes the default “Email” client? And how is it that it accesses Folders from Hotmail?

I thought that the technology for Folders on Hotmail was proprietary and not IMAP. Hence, only the official App could access folder. But how is this default client able to access folders?
0
votes
0answers
239 views

icecream sandwich upgrade Galaxy s II and e-mail

I upgraded the os on my Samsung Galaxy SII and had some challenges, however the tech team for Sprint where I go fixed them all except my e-mail. Here is what is going on. I now can receive mail but ...
0
votes
0answers
371 views

Exchange email sync problem

Here is my problem. I have set up my phone's email with an Exchange server. It works just fine EXCEPT for one part. If I log off of the computer, close out Outlook on my computer, or the computer goes ...
-1
votes
0answers
70 views

Unable to setup Gmail app with an Outlook(msn) account that has two-step authentication on android

Device Info: Nexus 4 Lollipop(5.1.1) Gmail Version:5.4.97372923 I have an msn account that has two-factor authentication setup. I have been trying to set it up on the Gmail app, and have had no ...