This is the generic tag for issues related to email (electronic mail). If applicable, please rather use more specific tags like e.g. 'gmail', 'imap', 'pop3', etc. (see full tag wiki for more information)

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4
votes
1answer
490 views

Is there an Android equivalent for iPhone's “mobileconfig”?

iPhone provides an easy way to add Email accounts using .mobileconfig files, "installable configuration profiles" or whatever they call it. Its basically a XML file containing all the parameters ...
4
votes
1answer
590 views

Swype delete key problem

I have a Samsung Galaxy S2 with the latest firmware an a preinstalled Swype on it. The problem I have, is in the standard email application when using swype keyboard and trying to delete a character, ...
3
votes
1answer
3k views

Why can't my Galaxy s4 load my email inbox after I changed the password?

I changed the password for my gmail account a couple days ago. Since changing it, my galaxy s4 cannot load the webpage. Whenever I try to load gmail in the web browser, it gets stuck loading and ...
3
votes
1answer
4k views

email setup couldn't finish - couldn't open connection to server

Trying to setup my homecall.co.uk email on new Asus T300 Android. Followed screen instructions got this message: "email setup couldn't finish - couldn't open connection to server". Also tried entering ...
3
votes
1answer
316 views

Email Priority with MS Exchange account

I'm new to the Android world. Just got a corp phone (Moto Atrix w/2.2 froyo). I have my MS Exchange account set up on the phone and get tons of email all hours of the night. Most emails can wait until ...
2
votes
1answer
150 views

Cannot delete hundreds of duplicate contacts

I have a Google account and a MS Exchange account (Outlook). There are multiple instances of hundreds of duplicate contacts for a single name; e.g. John Smith. They are in "not assigned" groups. If i ...
2
votes
1answer
1k views

Unable to send from outlook email account synced on phone, error - Unable to sign or encrypt message. Certificate not installed

I have my work outlook account synced on my Samsung. For the first month, sending and receiving emails from my phone worked fine. Currently, I am able to receive emails but when I try to send them I ...
2
votes
1answer
386 views

my mail won't show after upgrading to 4.0.4

After upgrading my Samsung galaxy s2 to android version 4.0.4 my mail won't show in the default mail app (cant find out the name!). I only get a dropdown bar -- but when I clicked it, the arrow points ...
2
votes
1answer
598 views

Save accepted untrusted certificates on email app (HTC Sensation)

I have a problem with the mail (not gmail) app on my HTC Sensation, that I'm guessing is part of HTC Sense 3. I'm using a server that has an untrusted certificate, and every time I try to refresh my ...
1
vote
1answer
14 views

Send an email setup as a file

Is it possible to send a file that would contain settings for a phone to set up an email account such as set up a POP3 account on a phone. So I could send it to a user on the network and then they ...
1
vote
1answer
32 views

Add an email address as a shortcut in Android phone

I am using an LG G2 phone with the standard keyboard. I wanted to add a shortcut or entry to the personal dictionary so that I wouldn't have to type out my email address all the time. However it is ...
1
vote
1answer
150 views

Replacement app for reading Gmail without Conversation View

I'm trying to help my sister who has a Gmail account that she wants to read on her Galaxy S5 (with the standard T-Mobile Android install). She has the "standard" Gmail app, but it looks like there's ...
1
vote
1answer
69 views

delete all email from Samsung galaxy s3 at one time?

How can I delete all my emails without doing it checkbox by check box? I can't do it from my computer at this time all I have available is my phone. And I don't know how to delete all email at once. ...
1
vote
1answer
56 views

Email aliases in Gmail app

My university gives me an email that looks like ab123456@domain Fortunately, I am allowed to make an alternate name for my email, like first.last@domain All of the email is still sent through ...
1
vote
1answer
191 views

Revert to stock Android email app?

I've long used the stock Android email app to remotely access my work Exchange email account. With the latest update of the Gmail app, the Gmail app has taken over this email account, and launching ...
1
vote
1answer
49 views

Sync read mails in systray & pulldown menu

On a normal day, my phone is laying next to my laptop. Both are syncing emails and most of the time I read my emails on my laptop. The connection protocol is set to imap on both devices so when I open ...
1
vote
1answer
116 views

Email App for Exchange Server and alternatives

I would like to set-up my company email in the Email app on my android device (Exchange server). After completing the set-up, it asked me for security update in which it lists lots of warnings such as ...
1
vote
1answer
308 views

Unfortunately, Mail has stopped

I have an HTC One M8 and am using the stock launcher and am not rooted. I keep getting the error Unfortunately, Mail has stopped. when I try opening the stock HTC mail app. I have gone into the App ...
1
vote
1answer
1k views

How can I remove all deleted messages from mail trash folder on default email app

This question has already been asked here but no satisfactory answers were given. Some say to go to trash folder and select mails one by one then delete; I will NOT select 250 mails one by one!! ...
1
vote
1answer
743 views

ActiveSync/Exchange security policy

On my HTC DNA I recently changed from the integrated ActiveSync client to Touchdown. My corporate IT policy required a PIN to access the device when using the Android client. Now that I switched to ...
1
vote
1answer
831 views

Email widget: How to show inbox instead of subfolder?

I have a question regarding email on my Nexus 7 3G: When I try to add an email widget on my home screen I'm asked to choose a folder, but I only have the option to select a sub folder in my inbox, ...
1
vote
1answer
623 views

Problems connecting to IMAP email account on 3G/4G

Ever since I got the JRO03O OTA from Verizon on my Galaxy Nexus, I've been having problems retrieving email over a 3G/4G connection. After the sync times out (I assume it times out, because it takes ...
0
votes
1answer
42 views

Create whatsapp database from emailed conversation?

I recently switched phones and lost most of my whatsapp conversations. However, some of them I emailed to myself previously. Is there anyway to turn the text file sent by email into a database so I ...
0
votes
1answer
36 views

email adress on facebook app

How do I make the facebook app "forget" my e-mail address? It's driving me insane... Since I'm a little paranoid, it seems that if I lose my phone, all anyone has to do is to enter my password into my ...
0
votes
1answer
123 views

Configuring GMail to use system email accounts

Version 5 of GMail just arrived on my phone, and I was excited that now I'm able to use all my email addresses with it. But it seems like I have to add them all manually, although they are shown under ...
0
votes
1answer
239 views

Samsung Galaxy Tab 4 default email attachment location

How can I change the default location on my Samsung Galaxy tab 4 for email attachments? When I download, say, a picture attachment it automatically sends it to internal device storage. I want to send ...
0
votes
0answers
76 views

problem downloading e mail over wifi

I am having problems downloading my e mails from the company exchange server over wifi. it works fine when I use 3G but gets stuck on a message saying download remaining. please help
0
votes
0answers
84 views

Email doesnt shows automatic push option

I cannot see any automatic push option in sync option for my company email on my samsung note 3 which runs through yahoo domain. Whilst I see the same option running gud when I set it up on gmail ...
0
votes
0answers
2k views

Storage space is getting low - service has been disabled

I'm running Android 4.1.2 on a Droid Razr maxx HD. I have the default email linked to my GoDaddy email and I can receive email fine. I used to be able to send email, but now I get this message when I ...
0
votes
0answers
50 views

why don't pics fwd. to recipients on my samsung tablet. only message part does

Every time I try to forward an email, which has been forwarded to me, only the message part of it will reach my recipients. If pictures are in the email, they won't get thru to my recipients. My ...
0
votes
0answers
322 views

How can I sort my non-gmail emails?

I would like to sort my non-gmail emails in a different order (e.g. from oldest to newest, to read the emails in chronological order). How can I do it in KitKat? I was really easy on my old HTC Desire ...
0
votes
0answers
118 views

Prevent older mail to be synced

I have own mail server and two smartphones connected to it via Samsung default mail client: SGS 3 abd Galaxy Note 3. There is no problem receiving new emails, but the problem is that it keeps sending ...
0
votes
0answers
54 views

Problems with generic email app inbox getting full

Purchased a Droid Maxx in Oct 2013 with OS version 4.4. Set up corporate email on app that comes in the OS. Worked great till the Inbox appeared to get full of email and the app quit receiving new ...
0
votes
0answers
1k views

“Sending Failed” message constantly appears

apologies if this has been posted/answered already - I can't see it so far. Whenever I switch my phone back on, I'm presented with 2 "Sending Failed" dialog boxes from 2 emails that I've sent in the ...
0
votes
0answers
223 views

Email Failed To Sync

I am using a Nexus 5, running 4.4.2 - not rooted. Sync'ing stopped working for my email. Below is what my log shows (I removed my email address). I use POP and Exchange and both are no longer working. ...
0
votes
0answers
93 views

Continuously losing our email signatures in Samsung galaxy note 3, any suggestions?

I have set up an email signature for 30 phones at work but now they have all disappeared back to the generic signature rather then the one I set up... any ideas? James
0
votes
0answers
184 views

viewing yahoo mail subfolders on galaxy note 3

How can I view my yahoo mail subfolders on my samsung Note 3? I have office on my phone and also a pdf reader. When I go to my mail app and click the top left mail icon, I go to folders. Then when I ...
0
votes
0answers
62 views

Outlook emails left on old phone

My EX employer uses Microsoft office and I have a couple hundred emails left on my phone. I lost my position there & I no longer have access to their server to forward the emails. I now busted my ...
0
votes
0answers
745 views

Unable to set up Exchange email

I own a Nexus 4 and have been trying to setup Exchange email but every time I punch in the credentials, it pops up an error that "Username or password incorrect". I tried it with several other ...
0
votes
0answers
6k views

recieving a 'Server password changed, please enternew password repeated request' on Samsung Galaxys S3 Mini

My Samsung S3 Mini keeps emailing me to say my Server Password has been changed, please enter new password. I havent changed the password. My emails are from my Sky email account and have had no ...
0
votes
0answers
1k views

Samsung S4 not sending emails when they have an attachment

I am using the std email app on the Samsung S4. I cannot send emails when they have an attachment. The email just sits in the outbox. When I send the same email without an attachment is gets sent. I ...
0
votes
0answers
324 views

Why does my Droid RAZR play the new email notification when I visit my inbox on my PC?

This is truly a mystery to me. When I get new email, it's normal for me to receive an audio notification on my Droid RAZR. However, when I visit my Gmail Inbox via my browser on my PC, my Droid RAZR ...
0
votes
0answers
139 views

adding email account to samsung galaxy

I have a samsung galaxy and want to add an email address. In settings/accounts and sync/add account I dont have an email option - only microsoft exchange Activesync. Can anyone help?
0
votes
0answers
577 views

Disable notification sounds for email

Is it possible to disable the notification sound for emails while still keeping the notification light and status bar notification? I'm interested in this setting for a Motorola Photon (Gingerbread). ...
0
votes
0answers
872 views

Are images in HTML emails blocked by default on Samsung S3?

I have a client complaining that images in his email signature are not showing on his Samsung S3. So I wanted to know if they are either blocked by default or the email client is set to display ...
0
votes
0answers
167 views

desktop shortcut that takes a photo and emails it to a fixed address

I am registered with a website that can archive scans of receipts. One way to upload the receipt image is to email it to an email address that's tied to my account. To expedite the process, I want a ...
0
votes
0answers
326 views

Who makes the default “Email” client? And how is it that it accesses Folders from Hotmail?

I thought that the technology for Folders on Hotmail was proprietary and not IMAP. Hence, only the official App could access folder. But how is this default client able to access folders?
0
votes
0answers
239 views

icecream sandwich upgrade Galaxy s II and e-mail

I upgraded the os on my Samsung Galaxy SII and had some challenges, however the tech team for Sprint where I go fixed them all except my e-mail. Here is what is going on. I now can receive mail but ...
0
votes
0answers
355 views

Exchange email sync problem

Here is my problem. I have set up my phone's email with an Exchange server. It works just fine EXCEPT for one part. If I log off of the computer, close out Outlook on my computer, or the computer goes ...
0
votes
0answers
2k views

outlook email on phone gets stuck in outbox and never sends

I have a user that their phone outlook email gets stuck in outbox and never sends. Not all the time, but once it gets stuck in will not send out. Any Ideas on what might be causing this to happen to ...