This is the generic tag for issues related to email (electronic mail). If applicable, please rather use more specific tags like e.g. 'gmail', 'imap', 'pop3', etc. (see full tag wiki for more information)

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5
votes
1answer
892 views

Changing vibrate length of default email app on galaxy s2

I have connected the mail app from the galaxy s2 to my email (exchange). The notification (which I have set to vibrate) is just a very short vibrate. It seems very likely that I will often miss this ...
4
votes
1answer
431 views

Is there an Android equivalent for iPhone's “mobileconfig”?

iPhone provides an easy way to add Email accounts using .mobileconfig files, "installable configuration profiles" or whatever they call it. Its basically a XML file containing all the parameters ...
4
votes
1answer
571 views

Swype delete key problem

I have a Samsung Galaxy S2 with the latest firmware an a preinstalled Swype on it. The problem I have, is in the standard email application when using swype keyboard and trying to delete a character, ...
3
votes
1answer
4k views

email setup couldn't finish - couldn't open connection to server

Trying to setup my homecall.co.uk email on new Asus T300 Android. Followed screen instructions got this message: "email setup couldn't finish - couldn't open connection to server". Also tried entering ...
3
votes
1answer
314 views

Email Priority with MS Exchange account

I'm new to the Android world. Just got a corp phone (Moto Atrix w/2.2 froyo). I have my MS Exchange account set up on the phone and get tons of email all hours of the night. Most emails can wait until ...
2
votes
1answer
91 views

Cannot delete hundreds of duplicate contacts

I have a Google account and a MS Exchange account (Outlook). There are multiple instances of hundreds of duplicate contacts for a single name; e.g. John Smith. They are in "not assigned" groups. If i ...
2
votes
1answer
2k views

Why can't my Galaxy s4 load my email inbox after I changed the password?

I changed the password for my gmail account a couple days ago. Since changing it, my galaxy s4 cannot load the webpage. Whenever I try to load gmail in the web browser, it gets stuck loading and ...
2
votes
1answer
1k views

Unable to send from outlook email account synced on phone, error - Unable to sign or encrypt message. Certificate not installed

I have my work outlook account synced on my Samsung. For the first month, sending and receiving emails from my phone worked fine. Currently, I am able to receive emails but when I try to send them I ...
2
votes
1answer
384 views

my mail won't show after upgrading to 4.0.4

After upgrading my Samsung galaxy s2 to android version 4.0.4 my mail won't show in the default mail app (cant find out the name!). I only get a dropdown bar -- but when I clicked it, the arrow points ...
2
votes
1answer
2k views

Connect Samsung S2 with Microsoft exchange server

I bought Samsung Galaxy S2. I created new e-mail profile with my credentials and successfully connected with Exchange server. I can read my e-mail messages, but when I try to send new e-mail, I get ...
2
votes
1answer
574 views

Save accepted untrusted certificates on email app (HTC Sensation)

I have a problem with the mail (not gmail) app on my HTC Sensation, that I'm guessing is part of HTC Sense 3. I'm using a server that has an untrusted certificate, and every time I try to refresh my ...
1
vote
1answer
118 views

Revert to stock Android email app?

I've long used the stock Android email app to remotely access my work Exchange email account. With the latest update of the Gmail app, the Gmail app has taken over this email account, and launching ...
1
vote
1answer
39 views

Sync read mails in systray & pulldown menu

On a normal day, my phone is laying next to my laptop. Both are syncing emails and most of the time I read my emails on my laptop. The connection protocol is set to imap on both devices so when I open ...
1
vote
1answer
94 views

Email App for Exchange Server and alternatives

I would like to set-up my company email in the Email app on my android device (Exchange server). After completing the set-up, it asked me for security update in which it lists lots of warnings such as ...
1
vote
1answer
157 views

Unfortunately, Mail has stopped

I have an HTC One M8 and am using the stock launcher and am not rooted. I keep getting the error Unfortunately, Mail has stopped. when I try opening the stock HTC mail app. I have gone into the App ...
1
vote
1answer
927 views

How can I remove all deleted messages from mail trash folder on default email app

This question has already been asked here but no satisfactory answers were given. Some say to go to trash folder and select mails one by one then delete; I will NOT select 250 mails one by one!! ...
1
vote
1answer
650 views

ActiveSync/Exchange security policy

On my HTC DNA I recently changed from the integrated ActiveSync client to Touchdown. My corporate IT policy required a PIN to access the device when using the Android client. Now that I switched to ...
1
vote
1answer
792 views

Email widget: How to show inbox instead of subfolder?

I have a question regarding email on my Nexus 7 3G: When I try to add an email widget on my home screen I'm asked to choose a folder, but I only have the option to select a sub folder in my inbox, ...
1
vote
1answer
590 views

Problems connecting to IMAP email account on 3G/4G

Ever since I got the JRO03O OTA from Verizon on my Galaxy Nexus, I've been having problems retrieving email over a 3G/4G connection. After the sync times out (I assume it times out, because it takes ...
0
votes
1answer
107 views

Configuring GMail to use system email accounts

Version 5 of GMail just arrived on my phone, and I was excited that now I'm able to use all my email addresses with it. But it seems like I have to add them all manually, although they are shown under ...
0
votes
1answer
60 views

Samsung Galaxy Tab 4 default email attachment location

How can I change the default location on my Samsung Galaxy tab 4 for email attachments? When I download, say, a picture attachment it automatically sends it to internal device storage. I want to send ...
0
votes
1answer
96 views

Stop text messages from going into my Exchange account's Inbox

When a text message comes in, the stock email app throws a copy into my Exchange email accounts that are on the phone. I want to turn this feature off but cannot find a setting for it anywhere. I have ...
0
votes
1answer
52 views

Can one add email contacts to the Kitkat Email app? (as in iOS7)

As a newbie to Android with a shiny new phone (Prestigio 5508 Duo) I have begun setting it up ready for use. I have added my BT Mail account details and the system hooked up and displayed mails ...
0
votes
1answer
72 views

something permanetly reset my email accounts from installed mail applications (Samsung Note II stock and Gmail app)

I've met with a very annoying and strange issue regarding email applications on my Samsung Galaxy Note II. My search in Google across multiple Android forums has has not given any result. I used for ...
0
votes
1answer
90 views

How to sync my iCloud email acct using the stock email app?

I am using cyanogenmod11 on both my phone and tablet which comes with AOSP email app. I've also tried the latest stock email app that Google released recently on the playstore. No matter what I do, I ...
0
votes
1answer
28 views

Samsung Galaxy Exhibit - Email Photo Problem

I have a Samsung Galaxy Exhibit. When my husband sends me photos in email I can see the small preview picture but when I click on it it reverts to an older picture that he sent me. I think I ...
0
votes
1answer
175 views

Problems with syncing emails on Galaxy SIII

I recently did a software update to 4.3 and now my email account loads emails in as unread and I go in to mark them as read but within 5 minutes they change to unread and I get new noticiations. Can ...
0
votes
0answers
102 views

android mail stuck in outbox. smtp mail account

I have my comcast mail set up on my droid. Recently, I reply-all'd to a message and it wouldnt send. I cant open it because it is "in processnof being sent" and I cant delete it. The notification ...
0
votes
0answers
327 views

Cannot send Outlook.com email but can receive in Galaxy S4

I'm using the standard email app in Samsung Galaxy S4 and added my Outlook.com email. I can receive emails but can't send emails, which is weird. Hope somebody can help me out. Thanks
0
votes
0answers
50 views

Is Google collecting data when I use the standard mail app?

When I use the Android mail app (not the Gmail app) with my own email provider, are the mail addresses I communicate with also synced to Google somehow? or is Google collecting any oft that data?
0
votes
0answers
41 views

I want to change the email where my pictures go to

When I take pictures with my Samsung, it automatically uploads my pictures to my email account. I want to change my email account, so that the photos get uploaded to a different account. How do I do ...
0
votes
0answers
295 views

Android 4.3 - change notification sound for received Exchange email

How do I change the default notification sound when an email arrives in my Exchange mailbox? Many thanks.
0
votes
0answers
369 views

Troubleshooting encrypted email on 4.3 native / stock email app

I've added my corporate exchange account to my Samsung Galaxy S4 (brand new yesterday, just updated to 4.3 last night). The exchange account is working correctly and I can send/receive email without ...
0
votes
0answers
237 views

Change number of emails the phone keeps

I have a Galaxy S4 and have my email setup to retrieve via POP3. The number of emails to load is set to 25. If I receive a new email and delete it from the phone an old email is loaded to keep the ...
0
votes
0answers
22 views

Exchange Calendar Auto-Reject

On my Android w/KitKat, I recently received an exchange/outlook event notification where I am supposed to click "Accept" "Maybe" or "Reject". I do not prefer to have these automatically integrated ...
0
votes
0answers
126 views

galaxy s3 stopped receiving emails today

It says it hasn't synced since yesterday but when I checked Settings & accounts the sync email box is checked. This is driving me slightly INSANE. (i.e. I am on the ledge ready to jump while ...
0
votes
0answers
175 views

viewing yahoo mail subfolders on galaxy note 3

How can I view my yahoo mail subfolders on my samsung Note 3? I have office on my phone and also a pdf reader. When I go to my mail app and click the top left mail icon, I go to folders. Then when I ...
0
votes
0answers
61 views

Outlook emails left on old phone

My EX employer uses Microsoft office and I have a couple hundred emails left on my phone. I lost my position there & I no longer have access to their server to forward the emails. I now busted my ...
0
votes
0answers
656 views

Unable to set up Exchange email

I own a Nexus 4 and have been trying to setup Exchange email but every time I punch in the credentials, it pops up an error that "Username or password incorrect". I tried it with several other ...
0
votes
0answers
5k views

recieving a 'Server password changed, please enternew password repeated request' on Samsung Galaxys S3 Mini

My Samsung S3 Mini keeps emailing me to say my Server Password has been changed, please enter new password. I havent changed the password. My emails are from my Sky email account and have had no ...
0
votes
0answers
1k views

Samsung S4 not sending emails when they have an attachment

I am using the std email app on the Samsung S4. I cannot send emails when they have an attachment. The email just sits in the outbox. When I send the same email without an attachment is gets sent. I ...
0
votes
0answers
319 views

Why does my Droid RAZR play the new email notification when I visit my inbox on my PC?

This is truly a mystery to me. When I get new email, it's normal for me to receive an audio notification on my Droid RAZR. However, when I visit my Gmail Inbox via my browser on my PC, my Droid RAZR ...
0
votes
0answers
131 views

adding email account to samsung galaxy

I have a samsung galaxy and want to add an email address. In settings/accounts and sync/add account I dont have an email option - only microsoft exchange Activesync. Can anyone help?
0
votes
0answers
555 views

Disable notification sounds for email

Is it possible to disable the notification sound for emails while still keeping the notification light and status bar notification? I'm interested in this setting for a Motorola Photon (Gingerbread). ...
0
votes
0answers
827 views

Are images in HTML emails blocked by default on Samsung S3?

I have a client complaining that images in his email signature are not showing on his Samsung S3. So I wanted to know if they are either blocked by default or the email client is set to display ...
0
votes
0answers
159 views

desktop shortcut that takes a photo and emails it to a fixed address

I am registered with a website that can archive scans of receipts. One way to upload the receipt image is to email it to an email address that's tied to my account. To expedite the process, I want a ...
0
votes
0answers
325 views

Who makes the default “Email” client? And how is it that it accesses Folders from Hotmail?

I thought that the technology for Folders on Hotmail was proprietary and not IMAP. Hence, only the official App could access folder. But how is this default client able to access folders?
0
votes
0answers
238 views

icecream sandwich upgrade Galaxy s II and e-mail

I upgraded the os on my Samsung Galaxy SII and had some challenges, however the tech team for Sprint where I go fixed them all except my e-mail. Here is what is going on. I now can receive mail but ...
0
votes
0answers
351 views

Exchange email sync problem

Here is my problem. I have set up my phone's email with an Exchange server. It works just fine EXCEPT for one part. If I log off of the computer, close out Outlook on my computer, or the computer goes ...
0
votes
0answers
1k views

outlook email on phone gets stuck in outbox and never sends

I have a user that their phone outlook email gets stuck in outbox and never sends. Not all the time, but once it gets stuck in will not send out. Any Ideas on what might be causing this to happen to ...