For questions specifically about Google Play Music, the native music app on Android 4.0 (and higher), and the related cloud-based music streaming service.

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1answer
24 views

How can I exclude Sound Recorder files from Music library

I am a fairly new Android user. I am using a Lenovo Vibe K4 Note running Android version 6.0. I have two basic queries related to each other. My first question is about the Google Play music library (...
2
votes
1answer
409 views

Google Play Music frequently flashing in notification bar and notification tray

Recently, Google issued an update for Google Play Music. Now, I frequently see the Google Play Music icon briefly appearing in the Android notification bar (aka status bar). It will appear for about ...
0
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0answers
444 views

Error retrieving information from server.[BM-PPH-02]

I am trying to subscribe to Google play music to be able to have a monthly plan, but it keeps showing this: Error retrieving information from server. [BM-PPH-02] please help.I've tried everything.
3
votes
1answer
94 views

Automatically switch to Chromecast audio

I have a group of Chromecast audio devices setup in my house. Is there a way for my phone to automatically start casting when I connect to the same WiFi network? Ideally I want to be able to listen ...
0
votes
0answers
13 views

Google Play Music randomly plays snippets of my podcasts

I've been having a strange issue with Google Play Music. When streaming music from my collection, it will occasionally play snippets of podcasts that I have stored on the device. When it happens, even ...
0
votes
0answers
19 views

Android Auto: Google Play Music

So this seems like an obvious "yes, of course it has to" but I can't find anything official that will commit to it. Are all Android Auto consoles guaranteed to support Google Play Music, since it's ...
0
votes
1answer
76 views

Purchased music from Google Play - they are nowhere to be found

I purchased 3 x albums 4 days ago using Play Store. It advised that the purchase was successful and the money was debited from my account - but it never actually said it was downloading anything. ...
0
votes
1answer
25 views

Cannot Shut Google play music

Whenever I go to shut google play music, it does, and then opens again. And again. Et cetera. Reboots do not really help (Play music starts up after a minute) and safe mode makes no difference, ...
0
votes
1answer
214 views

Poweramp access songs from Google Play Music

I have a Google Play Music subscription and I enjoy the unlimited music, but I don't like the audio quality on Google Play Music. I was wondering if it was possible to listen to GPM downloaded songs ...
5
votes
1answer
166 views

What happens to my Google Play Music library when I unsubscribe?

I'm currently shopping for a music streaming service because I'm currently unsatisfied with Spotify, my current service of choice. Lured in by the three month free trial, I'm enjoying Google Play ...
0
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0answers
25 views

Google “Play Music” - How to create play list per direcotry or some programatic way?

I want to be able to create play list in some better organized way for downloaded music, adding one song at a time to a play list doesn't scale Where does this data get stored ? can I create play ...
0
votes
1answer
67 views

Can't find music purchased

Had a Motorola x phone which was defective. Lost over 100 songs purchased through Google play. I now have a Samsung 7 edge. How can I find these purchases and download them on this phone? Please,...
0
votes
0answers
129 views

Voice Command keeps calling the wrong app

When I use voice commands to "Play [Artist]" or "Play [Song]" or similar, I expect it to open my preferred music app, or give me a choice of which app to choose. However it always opens up Podcast ...
0
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0answers
77 views

Google Play Music Playlist Disappeared

Several days ago, I downloaded a Thumbs Up Playlist on my Android Device from Google Play Music. It played fine for a few days when I was offline, but now has disappeared. I have tried refreshing, but ...
1
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0answers
109 views

Play Music showing 'wrong' storage usage?

I'm running Marshmallow and I have 4GB internal storage, 32GB SD card. My SD card is formatted as 'internal storage', so Play Music won't allow me to change the destination of downloaded music from ...
0
votes
0answers
148 views

Google Play Music to Chromecast not working anymore

Not 3 days ago, I was able to cast from my Google play music to my chromecast (first generation). Now it isn't working. This is on a Samsung Galaxy S5, TMobile. If it even works, the chromecast only ...
2
votes
0answers
176 views

Google Play Music : Error retrieving information from server [RPC:S-7:AEC-0 xxxx-xxxx-xxxxx]

When trying to subscribe to the trial of Google Play Music, I came accross this error. I *had 2 accounts (removed secondly account while trying to resolve issue), primary is the only one active. ...
-1
votes
1answer
82 views

How do I cancel my Google Play Music subscription?

I signed up for a trial of Google Play Music but didn't cancel it before the trial period expired. Now it's taking £9.99 from my card every month. How can I make it stop?
0
votes
0answers
39 views

How to avoid stop music when open web pages?

When I am listening to the music with my headset and I travel on the web it happened that the music player stop when in the web page there is a video in automatic play. How can I manage it? I use ...
0
votes
0answers
68 views

Is there any way to stream music (stand alone) from a wifi enabled smart watch running Android wear?

I recently purchased a sony smartwatch 3 and it has wifi built-in and is running android wear 5.1.1. One of the main reasons I bought a smartwatch was to listen to music while I'm at the gym which ...
1
vote
1answer
119 views

Show Play Music's 'now playing' notification on Windows PC

At my desk, while working, I typically stream music from Google Play Music (GPM) using my Chromecast Audio device linked up to my hifi. I control this via my Samsung Galaxy S5. What I'd like is some ...
0
votes
1answer
232 views

Is accessing Google Play Music subscription files legal? [closed]

From Where does Google Play Music v5 store music locally? I can see that if I am rooted, I can access the .mp3 files which I have downloaded to play offline from my Google Play Music subscription and ...
1
vote
1answer
631 views

Some songs don't show up in Google Play Music on phone?

Before I start, no this is not a duplicate of this question. They just happen to have similar titles. Anyway, I wanted to listen to music on my Moto X smartphone. So like I have always done with ...
0
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0answers
36 views

Play Music is cutting the musics before the end

https://productforums.google.com/forum/m/#!topic/apps/6UMXl2i7Gbg Many people with this issue. The player cuts the music about 10 seconds before the end. Some people on the above discussion say ...
-2
votes
1answer
64 views

Adding music to the Play Music queue

In "play music" mode must I be using a play list for the 'add to queue' function to work? Can I create an empty playlist with which to start queuing function? Add to queue does not seem to work when ...
1
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1answer
129 views

Music keeps pausing

So I am using a nexus 7 with Autodroid 1.2 (4.4.4) For about 1 month its been fine, but lately my music will start randomly pausing and then when I click play it will instantly pause again and I have ...
0
votes
1answer
217 views

I can't find my .nomedia folder or the folder it is in anymore, but the files still seem to be there

So i recently followed the advice posted here: How do I keep audiobook separate from Google Music? by @Tzunki in order to keep my audiobooks out of Google Play Music. I made a .Audiobooks folder and ...
0
votes
2answers
1k views

Google music: offline listening after subscription expires?

I am thinking about getting a subscription to google music after seeing so many good reviews (plus, the same subscription will allow you access to Youtube Red when it comes out! source). I just have ...
3
votes
1answer
195 views

Prevent apps from pausing Google Play Music

Some applications tend to pause my music. I know it is paused because the Google Play Music widget shows the play button and pressing it resumes the song. Is it possible to remove that function or ...
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0answers
1k views

Using an OTG drive with Google Play Music?

I just bought an OTG drive thinking I could mount it and cache music on it on Google Play Music. I am using a 2014 Moto X, with 16GB internal storage. It mounts just fine on the device, but Google ...
0
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0answers
392 views

How to get my gallery pictures off my music album?

It has my picture as a cover for music album. How do I remove my picture?
-1
votes
1answer
5k views

Can't find music I downloaded from Google play music

I just downloaded the Google play music subscription and downloaded a bunch of music that is supposed to download to my SD card but cannot find any of my music and its also not downloading to my SD ...
1
vote
2answers
610 views

Location for custom Ringtones/Alarms/Notifications that hides them from Play Music?

There seems to be a lot of misinformation about the proper location and format for custom Ringtones, Notifications, and Alarms in Android and I'm wondering what is correct. I've read that the path ...
0
votes
2answers
12k views

Cannot find where Google Play Music stores downloaded files (different from similar posts)

About a year or two ago, I decided to use Google Play Music as my "cloud host", so I took all of my old music that I'd had sitting on my computer, and uploaded it to Google Play Music. This is all my ...
0
votes
0answers
73 views

Can I download google play music unlimited times from the app?

From a web browser you can only download music twice, does this apply to the play music app aswell? Update: App doesn't have a limit, allows unlimited downloads. Source: http://www.makeuseof.com/...
0
votes
1answer
100 views

Google Play Music Playlists

So I'm just wondering if there is a way to "mass select" a heap of songs and then add them to a playlist all at once instead of having to select one song, add it to a playlist etc. for every song. ...
0
votes
0answers
243 views

Chrome crashes Play Music

OK, I've been having this problem for a while now. And it's back with a vengeance. I have 2 phones. A 2013 Moto G and an LG Transpyre VS810PP. Both phones have the same chipset, the Qualcomm ...
0
votes
1answer
130 views

Why does google play music conceal music files from the user on an android but not on a desktop computer?

It seems inconsistent to me. I can do anything I want with files I bought from the play store as long as I'm on my computer. What's the point of restricting access on phones?
0
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0answers
122 views

Can I hide an artist from the artist view in Google Play Music?

I listen to a lot of electronic music, in which a huge portion of the tracks are remixes or collaborations with other artists. Google Play Music considers each of those entries as a unique artist. ...
2
votes
0answers
2k views

Why would external Storage Location be unavailable in Play Music and Play Movies?

I have a Galaxy Tab S running Android 5.0.2. I also have a 32GB SD card installed. Supposedly I should be able to set Play Music and Play Movies to download to the external card, but those options are ...
0
votes
0answers
253 views

Music on my SD card doesn't show up in my “Play Music” library

So up until this afternoon, I have stored on my SD a bit of music. For some reason now though, the only music that is showing up in my music library is stuff stored on the physical phone. The memory ...
2
votes
2answers
4k views

Why are certain songs on Google Play Music greyed out on my phone but not on PC?

Here's one that's been driving me crazy: The other day, I noticed songs on my phone's "Thumbs Up" playlist, songs that were both bought from Google Play or from elsewhere, were greyed out on my phone. ...
1
vote
1answer
359 views

Music and Ringtones no longer found - Nexus 5 with Lollipop

I have a stock Nexus 5 with 5.1.1 Since last Friday, Google Play Music can no longer access music put in the Music folder AND my custom ringtones which are in Ringtones folder can no longer be found. ...
1
vote
1answer
97 views

Alarms Sounds/Songs

Am I able to set my alarm sound as a song I have downloaded (either Google Play music or a third party music downloader) instead of the preset "sounds"? I have a files explorer already installed if ...
1
vote
4answers
2k views

How to remove a song from Google Play Music without removing it from the storage?

I recently added a couple of ringtones and notification sounds to my phone by placing them into my storage's Ringtone and Notification directories respectively, and I can select them from the sound ...
2
votes
1answer
179 views

Does Play Music download songs more than once if they are in different playlists?

I have several playlists which overlap in terms of the songs they contain. I have these downloaded on my phone. If a song is in two playlists, will it be stored twice on my phone?
1
vote
2answers
2k views

Google Play Music songs don't show up — but only on one of the devices I own

I got a few albums uploaded, all the songs (the full albums ) show up in my tablet ( Samsung S ), also they show up in the web player and in my old Samsung S3. But my S4 with lollipop just shows two ...
1
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0answers
2k views

Where are offline google music files stored on galaxy s6?

I have a galaxy s6 with many songs saved for offline use on google play music. I am having trouble finding the songs so that I can transfer them into the music storage file so that I can then transfer ...
0
votes
1answer
203 views

Music players isn't finding tracks on Samsung Galaxy S3!

The music player in Samsung galaxy s3 isn't finding my tracks. I tried different application like google play music but nothing seems to read my tracks at all. This problems happened suddenly I don't ...
2
votes
1answer
573 views

Syncing music from device to cloud with Google Play Music

On my Android device, I've recently downloaded some music. The Google Play Music app recognized the music, and shows it within the app. However, I am not sure how to sync this new music from my ...