For questions specifically about Google Play Music, the native music app on Android 4.0 (and higher), and the related cloud-based music streaming service.

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2
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1answer
2k views

Google Play Music - Edit tags of Remotely Stored Music?

I am often surprised by the treatment of MP3 names by the native music player, Play Music. Fairly frequently albums are split, or unexpected titles pop up, etc. I am pretty meticulous about ID3s in my ...
0
votes
3answers
3k views

How do I access google play music from the Philippines?

I am not able to access the google play music because my country isn't supported. I used VPN with a US account and it asked me to login. When I used my email, I receive the error again that my country ...
0
votes
2answers
74 views

Are musics bought on Google Play Music DRM free?

It is clear to me that with a subscription to Google Play Music you can only play "your" music (either online or offline) with Google Play Music player (see Google music: offline listening after ...
2
votes
2answers
4k views

Why are certain songs on Google Play Music greyed out on my phone but not on PC?

Here's one that's been driving me crazy: The other day, I noticed songs on my phone's "Thumbs Up" playlist, songs that were both bought from Google Play or from elsewhere, were greyed out on my phone. ...
0
votes
0answers
38 views

Offline use for a downloaded playlist in Google Play Music

I'm subscribed to Google Play Music. So far I'm happy with it. But I found a few usability issues. For instance. I found out that creating a playlist, and setting my device to sync and download it, I ...
0
votes
2answers
3k views

Music lockscreen controls

I'm on a Nexus 4, when I play music from the Play music app, the full screen lock screen music controls or music art will not show only the lock screen as if I am not playing music at all. I do have ...
0
votes
1answer
35 views

Android Auto: Google Play Music

So this seems like an obvious "yes, of course it has to" but I can't find anything official that will commit to it. Are all Android Auto consoles guaranteed to support Google Play Music, since it's ...
0
votes
1answer
6k views

How to sync music bought on Google Play back into iTunes

I have the Google Music manager set to watch my iTunes folder, so if I buy music on iTunes, it'll end up in my Google Play Music. What about the other direction? When I buy a song on Google Play, ...
1
vote
4answers
2k views

How to remove a song from Google Play Music without removing it from the storage?

I recently added a couple of ringtones and notification sounds to my phone by placing them into my storage's Ringtone and Notification directories respectively, and I can select them from the sound ...
0
votes
0answers
33 views

Ringtones and music not available

I have a Nexus 5X running 6.0.1. I had a custom ringtone at the /Ringtones folder and some music at the /Music folder, and everything worked fine. These two things happened at the same time, not sure ...
1
vote
1answer
42 views

How can I exclude Sound Recorder files from Music library

I am a fairly new Android user. I am using a Lenovo Vibe K4 Note running Android version 6.0. I have two basic queries related to each other. My first question is about the Google Play music library (...
5
votes
1answer
1k views

Google Play Music frequently flashing in notification bar and notification tray

Recently, Google issued an update for Google Play Music. Now, I frequently see the Google Play Music icon briefly appearing in the Android notification bar (aka status bar). It will appear for about ...
0
votes
3answers
2k views

How to get fitness apps to locate music on google music

I'm a runner. My music and playlists are on Google Music. I have all of my music downloaded to my device. I can't seem to figure out how to get apps like Runtastic or Nike+ to locate my Google Play ...
3
votes
1answer
107 views

Automatically switch to Chromecast audio

I have a group of Chromecast audio devices setup in my house. Is there a way for my phone to automatically start casting when I connect to the same WiFi network? Ideally I want to be able to listen ...
1
vote
1answer
2k views

How to renew Google Play Music All Access from Android?

I got the 30 days free trial for Google Play Music All Access, but I cancelled it. I'd like to renew it. How can I? I can't find a way. Here's an image: ]1
1
vote
0answers
1k views

Error retrieving information from server.[BM-PPH-02]

I am trying to subscribe to Google play music to be able to have a monthly plan, but it keeps showing this: Error retrieving information from server. [BM-PPH-02] please help.I've tried everything.
0
votes
0answers
18 views

Google Play Music randomly plays snippets of my podcasts

I've been having a strange issue with Google Play Music. When streaming music from my collection, it will occasionally play snippets of podcasts that I have stored on the device. When it happens, even ...
0
votes
1answer
85 views

Purchased music from Google Play - they are nowhere to be found

I purchased 3 x albums 4 days ago using Play Store. It advised that the purchase was successful and the money was debited from my account - but it never actually said it was downloading anything. ...
2
votes
1answer
5k views

Sync _all_ music in Google Play Music to local storage

This might sound a little crazy, but I'd like to sync my entire Google Play Music collection to my external SD card on my Galaxy S5. Is there a setting in Google Play Music which will sync everything? ...
0
votes
2answers
17k views

Cannot find where Google Play Music stores downloaded files (different from similar posts)

About a year or two ago, I decided to use Google Play Music as my "cloud host", so I took all of my old music that I'd had sitting on my computer, and uploaded it to Google Play Music. This is all my ...
0
votes
0answers
110 views

Google Play Music Playlist Disappeared

Several days ago, I downloaded a Thumbs Up Playlist on my Android Device from Google Play Music. It played fine for a few days when I was offline, but now has disappeared. I have tried refreshing, but ...
21
votes
5answers
84k views

Can I share my Google Play “cloud” music with a family member?

I've uploaded all of our music to Google's "music in the cloud". I can play it on my Android phone (Droid X). I'd like my wife to be able to play it as well on her HTC Incredible). Is this allowed? ...
0
votes
1answer
31 views

Cannot Shut Google play music

Whenever I go to shut google play music, it does, and then opens again. And again. Et cetera. Reboots do not really help (Play music starts up after a minute) and safe mode makes no difference, ...
0
votes
0answers
479 views

How to get my gallery pictures off my music album?

It has my picture as a cover for music album. How do I remove my picture?
5
votes
1answer
199 views

What happens to my Google Play Music library when I unsubscribe?

I'm currently shopping for a music streaming service because I'm currently unsatisfied with Spotify, my current service of choice. Lured in by the three month free trial, I'm enjoying Google Play ...
0
votes
1answer
403 views

Poweramp access songs from Google Play Music

I have a Google Play Music subscription and I enjoy the unlimited music, but I don't like the audio quality on Google Play Music. I was wondering if it was possible to listen to GPM downloaded songs ...
7
votes
5answers
11k views

How do you prevent Google Music from importing all .mp3 files on the device?

I'd like to have several audiobooks and/or podcasts on my Nexus 7, but every time I put any MP3 files onto the device, even if I make my own folder for it or some such, Google Music detects them and ...
0
votes
0answers
27 views

Google “Play Music” - How to create play list per direcotry or some programatic way?

I want to be able to create play list in some better organized way for downloaded music, adding one song at a time to a play list doesn't scale Where does this data get stored ? can I create play ...
0
votes
1answer
76 views

Can't find music purchased

Had a Motorola x phone which was defective. Lost over 100 songs purchased through Google play. I now have a Samsung 7 edge. How can I find these purchases and download them on this phone? Please,...
0
votes
0answers
135 views

Voice Command keeps calling the wrong app

When I use voice commands to "Play [Artist]" or "Play [Song]" or similar, I expect it to open my preferred music app, or give me a choice of which app to choose. However it always opens up Podcast ...
-1
votes
1answer
6k views

Can't find music I downloaded from Google play music

I just downloaded the Google play music subscription and downloaded a bunch of music that is supposed to download to my SD card but cannot find any of my music and its also not downloading to my SD ...
1
vote
0answers
125 views

Play Music showing 'wrong' storage usage?

I'm running Marshmallow and I have 4GB internal storage, 32GB SD card. My SD card is formatted as 'internal storage', so Play Music won't allow me to change the destination of downloaded music from ...
3
votes
1answer
343 views

Google Music Gapless Playback Works on my Galaxy Nexus but not my HTC One?

I've recently started using Google Music on my phone but gapless playback isn't working. I listen to a lot of mixed, electronic music albums where it's absolutely essential that it's totally seamless ...
1
vote
1answer
135 views

Music keeps pausing

So I am using a nexus 7 with Autodroid 1.2 (4.4.4) For about 1 month its been fine, but lately my music will start randomly pausing and then when I click play it will instantly pause again and I have ...
0
votes
0answers
184 views

Google Play Music to Chromecast not working anymore

Not 3 days ago, I was able to cast from my Google play music to my chromecast (first generation). Now it isn't working. This is on a Samsung Galaxy S5, TMobile. If it even works, the chromecast only ...
2
votes
0answers
184 views

Google Play Music : Error retrieving information from server [RPC:S-7:AEC-0 xxxx-xxxx-xxxxx]

When trying to subscribe to the trial of Google Play Music, I came accross this error. I *had 2 accounts (removed secondly account while trying to resolve issue), primary is the only one active. ...
-1
votes
1answer
93 views

How do I cancel my Google Play Music subscription?

I signed up for a trial of Google Play Music but didn't cancel it before the trial period expired. Now it's taking £9.99 from my card every month. How can I make it stop?
0
votes
0answers
39 views

How to avoid stop music when open web pages?

When I am listening to the music with my headset and I travel on the web it happened that the music player stop when in the web page there is a video in automatic play. How can I manage it? I use ...
0
votes
0answers
80 views

Is there any way to stream music (stand alone) from a wifi enabled smart watch running Android wear?

I recently purchased a sony smartwatch 3 and it has wifi built-in and is running android wear 5.1.1. One of the main reasons I bought a smartwatch was to listen to music while I'm at the gym which ...
9
votes
3answers
29k views

Is there any way to find/remove duplicate tracks from Google Play Music?

I have my music from CD in both MP3 and FLAC format. Unfortunately, the Google Music uploader insists on uploading both formats, and so I have duplicate tracks. Is there an app/tool/method to find ...
1
vote
1answer
130 views

Show Play Music's 'now playing' notification on Windows PC

At my desk, while working, I typically stream music from Google Play Music (GPM) using my Chromecast Audio device linked up to my hifi. I control this via my Samsung Galaxy S5. What I'd like is some ...
0
votes
1answer
247 views

Is accessing Google Play Music subscription files legal? [closed]

From Where does Google Play Music v5 store music locally? I can see that if I am rooted, I can access the .mp3 files which I have downloaded to play offline from my Google Play Music subscription and ...
1
vote
0answers
1k views

Using an OTG drive with Google Play Music?

I just bought an OTG drive thinking I could mount it and cache music on it on Google Play Music. I am using a 2014 Moto X, with 16GB internal storage. It mounts just fine on the device, but Google ...
1
vote
1answer
529 views

recent songs are showing up in files but not on music apps

Recently when I download new songs onto my droid RAZR maxx they appear in my files in the music folder along with all of my other songs, but don't show in the music app. I have checked all over the ...
2
votes
1answer
9k views

Google Music 'Unknown Artist' only in Android App

So I have an album that for some reason shows up as of an 'Unknown artist' in my library in the Google Music app. I already fixed the tags in Foobar (and also checked them again with MP3Tag) and then ...
1
vote
2answers
12k views

Purchased music won't play without wifi

Why won't the songs I purchase from Google play actually play without wifi? I have set the settings to download without wifi. I don't care about the data. I don't like waiting until I get home to be ...
1
vote
1answer
6k views

Google music player restores deleted playlist

Why does my Google music player automatically create some of the playlists I deleted before? When I delete a playlist, the playlist appears again after I turn off my Nexus 7 and turn it on again. It ...
1
vote
1answer
694 views

Some songs don't show up in Google Play Music on phone?

Before I start, no this is not a duplicate of this question. They just happen to have similar titles. Anyway, I wanted to listen to music on my Moto X smartphone. So like I have always done with ...
0
votes
0answers
37 views

Play Music is cutting the musics before the end

https://productforums.google.com/forum/m/#!topic/apps/6UMXl2i7Gbg Many people with this issue. The player cuts the music about 10 seconds before the end. Some people on the above discussion say ...
1
vote
4answers
12k views

Wrong playlist order in Google Play Music app

I use the Google Play Music app to play locally stored music on my Galaxy Nexus running Android 4.3. I have created some playlists in standard extended m3u format on my computer and transferred them ...