For questions specifically about Google Play Music, the native music app on Android 4.0 (and higher), and the related cloud-based music streaming service.

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4
votes
1answer
658 views

How can I pin offline tracks at a lower bitrate with Google Play Music?

I'm using an HTC One S running Android 4.2 (actually Cyanogenmod 10.1). I recently uploaded my entire music library to Google Play Music, and have started using the Google Music app on my phone. ...
3
votes
1answer
72 views

Does Google Play allow for the caching of your entire collection on a mobile device?

Without having to play each individual song once, is it possible to cache the music collection stored on a Google Play account onto a device (in my case, a Nexus 5)?
3
votes
1answer
342 views

Google Music Gapless Playback Works on my Galaxy Nexus but not my HTC One?

I've recently started using Google Music on my phone but gapless playback isn't working. I listen to a lot of mixed, electronic music albums where it's absolutely essential that it's totally seamless ...
2
votes
1answer
2k views

Google Play Music - Edit tags of Remotely Stored Music?

I am often surprised by the treatment of MP3 names by the native music player, Play Music. Fairly frequently albums are split, or unexpected titles pop up, etc. I am pretty meticulous about ID3s in my ...
2
votes
1answer
263 views

Google music not syncing on Nexus S

I received my invite to Google Music a couple weeks ago. I've been using it in the browser since then. My Nexus S however, refuses to sync music. Some people on the web report the same problem but it ...
1
vote
1answer
105 views

Show Play Music's 'now playing' notification on Windows PC

At my desk, while working, I typically stream music from Google Play Music (GPM) using my Chromecast Audio device linked up to my hifi. I control this via my Samsung Galaxy S5. What I'd like is some ...
1
vote
1answer
353 views

Music and Ringtones no longer found - Nexus 5 with Lollipop

I have a stock Nexus 5 with 5.1.1 Since last Friday, Google Play Music can no longer access music put in the Music folder AND my custom ringtones which are in Ringtones folder can no longer be found. ...
1
vote
1answer
510 views

recent songs are showing up in files but not on music apps

Recently when I download new songs onto my droid RAZR maxx they appear in my files in the music folder along with all of my other songs, but don't show in the music app. I have checked all over the ...
1
vote
1answer
204 views

What is google play music and why does it constantly load?

Why does google play music start up, and what does it do? I have some music on my phone but am happy with the basic music player and have no need for or want to access music online.
0
votes
1answer
49 views

Purchased music from Google Play - they are nowhere to be found

I purchased 3 x albums 4 days ago using Play Store. It advised that the purchase was successful and the money was debited from my account - but it never actually said it was downloading anything. ...
0
votes
1answer
14 views

Cannot Shut Google play music

Whenever I go to shut google play music, it does, and then opens again. And again. Et cetera. Reboots do not really help (Play music starts up after a minute) and safe mode makes no difference, ...
0
votes
1answer
50 views

Poweramp access songs from Google Play Music

I have a Google Play Music subscription and I enjoy the unlimited music, but I don't like the audio quality on Google Play Music. I was wondering if it was possible to listen to GPM downloaded songs ...
0
votes
1answer
181 views

I can't find my .nomedia folder or the folder it is in anymore, but the files still seem to be there

So i recently followed the advice posted here: How do I keep audiobook separate from Google Music? by @Tzunki in order to keep my audiobooks out of Google Play Music. I made a .Audiobooks folder and ...
0
votes
1answer
128 views

Why does google play music conceal music files from the user on an android but not on a desktop computer?

It seems inconsistent to me. I can do anything I want with files I bought from the play store as long as I'm on my computer. What's the point of restricting access on phones?
0
votes
1answer
177 views

Music players isn't finding tracks on Samsung Galaxy S3!

The music player in Samsung galaxy s3 isn't finding my tracks. I tried different application like google play music but nothing seems to read my tracks at all. This problems happened suddenly I don't ...
0
votes
1answer
401 views

Google Play Music - Error while retrieving information from server

Google Play Music - Error while retrieving information from server. When tapping Get Started. Screenshot:
0
votes
1answer
67 views

Play Music Runs Down Battery

NEVER listen to music on my Samsung Galaxy S2 phone, so it is annoying when my battery goes flat and I see that Google Play Music is somehow connected to the net. Like the other Google apps I don't ...
2
votes
0answers
160 views

Google Play Music : Error retrieving information from server [RPC:S-7:AEC-0 xxxx-xxxx-xxxxx]

When trying to subscribe to the trial of Google Play Music, I came accross this error. I *had 2 accounts (removed secondly account while trying to resolve issue), primary is the only one active. ...
2
votes
0answers
2k views

Google Play Music: Download Entire Library through USB (instead of internet)

I've used Google's Music Manager to upload my entire iTunes library (songs and playlists) to Play Music. Now I need my library in my phone as well but the Play Music app on my Android phone only ...
2
votes
0answers
496 views

Using existing playlists on Google Play music

I have a Nexus S, and I sync my music between iTunes and my phone using iSyncr, which basically just dumps the music files and playlist files into a folder within my phone's USB storage. I'm using ...
2
votes
0answers
166 views

When I plug my headphones into the Galaxy S 3 it won't let me use Google Play Music

It brings up a notification telling me that headphones have been plugged in and gives me about 5 apps to choose from. I can't change these apps and Play Music isn't one of them. How can I use Google ...
1
vote
0answers
11 views

Automatically switch to Chromecast audio

I have a group of Chromecast audio devices setup in my house. Is there a way for my phone to automatically start casting when I connect to the same WiFi network? Ideally I want to be able to listen ...
1
vote
0answers
93 views

Play Music showing 'wrong' storage usage?

I'm running Marshmallow and I have 4GB internal storage, 32GB SD card. My SD card is formatted as 'internal storage', so Play Music won't allow me to change the destination of downloaded music from ...
1
vote
0answers
937 views

Using an OTG drive with Google Play Music?

I just bought an OTG drive thinking I could mount it and cache music on it on Google Play Music. I am using a 2014 Moto X, with 16GB internal storage. It mounts just fine on the device, but Google ...
1
vote
0answers
1k views

Why would external Storage Location be unavailable in Play Music and Play Movies?

I have a Galaxy Tab S running Android 5.0.2. I also have a 32GB SD card installed. Supposedly I should be able to set Play Music and Play Movies to download to the external card, but those options are ...
1
vote
0answers
2k views

Where are offline google music files stored on galaxy s6?

I have a galaxy s6 with many songs saved for offline use on google play music. I am having trouble finding the songs so that I can transfer them into the music storage file so that I can then transfer ...
1
vote
0answers
302 views

Google Play Music Local Playlist

I have a folder on my SD Card filled with music. Would I be able to create a playlist with songs just from that folder? Right now those files are becoming meshed with the other songs I have already ...
1
vote
0answers
2k views

Google Music Play reports “Can't download music right now. Will try again later.”

I have a rooted Galaxy Tab 2 running Android 4.2.2 and Google Music version 5.6.1609P.1258283. I try to download albums and all goes well for approximately 5 albums. After that, Google Play Music ...
1
vote
0answers
96 views

Choose Which Albums Show in Play Music?

Not sure if this is a common or simple solution, but I can't find a way to fix this. I've got a couple albums I've purchased through the Google Music store - namely the Lés Mis soundtrack, is it's a ...
1
vote
0answers
154 views

Google Play Music freezes the touch screen

I'm running a Samsung Galaxy S4 Mini. I'm having intermittent issue with the touch screen freezing and no longer responding to any touches. The power button works, as does the home key. The volume ...
1
vote
0answers
362 views

Use music stored for offline playing from Google Play as ringtone/alarm

How do I use music stored for offline playing from Google Play as ringtone/alarm? I have tried the following: Then when you go to set your ringtone/alarm/notification, use the ES File ...
1
vote
0answers
197 views

Google Music won't cache my songs?

I haven't updated my Google Music in ages (I still had the blue interface) but when I updated it to the latest version, I had to clear my song cache because some of my music weren't playing correctly. ...
0
votes
0answers
9 views

Google Play Music randomly plays snippets of my podcasts

I've been having a strange issue with Google Play Music. When streaming music from my collection, it will occasionally play snippets of podcasts that I have stored on the device. When it happens, even ...
0
votes
0answers
10 views

Android Auto: Google Play Music

So this seems like an obvious "yes, of course it has to" but I can't find anything official that will commit to it. Are all Android Auto consoles guaranteed to support Google Play Music, since it's ...
0
votes
0answers
21 views

Google “Play Music” - How to create play list per direcotry or some programatic way?

I want to be able to create play list in some better organized way for downloaded music, adding one song at a time to a play list doesn't scale Where does this data get stored ? can I create play ...
0
votes
0answers
103 views

Voice Command keeps calling the wrong app

When I use voice commands to "Play [Artist]" or "Play [Song]" or similar, I expect it to open my preferred music app, or give me a choice of which app to choose. However it always opens up Podcast ...
0
votes
0answers
60 views

Google Play Music Playlist Disappeared

Several days ago, I downloaded a Thumbs Up Playlist on my Android Device from Google Play Music. It played fine for a few days when I was offline, but now has disappeared. I have tried refreshing, but ...
0
votes
0answers
96 views

Google Play Music to Chromecast not working anymore

Not 3 days ago, I was able to cast from my Google play music to my chromecast (first generation). Now it isn't working. This is on a Samsung Galaxy S5, TMobile. If it even works, the chromecast only ...
0
votes
0answers
36 views

How to avoid stop music when open web pages?

When I am listening to the music with my headset and I travel on the web it happened that the music player stop when in the web page there is a video in automatic play. How can I manage it? I use ...
0
votes
0answers
48 views

Is there any way to stream music (stand alone) from a wifi enabled smart watch running Android wear?

I recently purchased a sony smartwatch 3 and it has wifi built-in and is running android wear 5.1.1. One of the main reasons I bought a smartwatch was to listen to music while I'm at the gym which ...
0
votes
0answers
33 views

Play Music is cutting the musics before the end

https://productforums.google.com/forum/m/#!topic/apps/6UMXl2i7Gbg Many people with this issue. The player cuts the music about 10 seconds before the end. Some people on the above discussion say ...
0
votes
0answers
288 views

How to get my gallery pictures off my music album?

It has my picture as a cover for music album. How do I remove my picture?
0
votes
0answers
71 views

Can I download google play music unlimited times from the app?

From a web browser you can only download music twice, does this apply to the play music app aswell? Update: App doesn't have a limit, allows unlimited downloads. Source: ...
0
votes
0answers
232 views

Chrome crashes Play Music

OK, I've been having this problem for a while now. And it's back with a vengeance. I have 2 phones. A 2013 Moto G and an LG Transpyre VS810PP. Both phones have the same chipset, the Qualcomm ...
0
votes
0answers
109 views

Can I hide an artist from the artist view in Google Play Music?

I listen to a lot of electronic music, in which a huge portion of the tracks are remixes or collaborations with other artists. Google Play Music considers each of those entries as a unique artist. ...
0
votes
0answers
245 views

Music on my SD card doesn't show up in my “Play Music” library

So up until this afternoon, I have stored on my SD a bit of music. For some reason now though, the only music that is showing up in my music library is stuff stored on the physical phone. The memory ...
0
votes
0answers
326 views

How to update pre-installed apps that is incompatible with my device

I just purchased an Asus Zenfone 5 and sign up a new Google account to use the phone's services. I can update almost the pre-installed app via the Asus System Update and Google Play Store. However, ...
0
votes
0answers
75 views

How do you see the full name of a track in Google Music?

For podcasts with a long name, it sucks not to be able to see the full name of the track. How do you see the full name of a track in Google Music?
0
votes
0answers
271 views

Get online playlist onto device without having to download music to device since all music is already stored locally

Have a Galaxy Note II with a 64gb micro SD card. I have a decent amount of music, but not so prohibitively large that it couldn't all fit on my SD card. When I first got my phone I dumped my itunes ...
0
votes
0answers
92 views

Android play music cannot hear when opening for the first time

I am running Android 4.2-jelly-bean on cm10.1. When I start the play music, and play a song, it behaves as if the song is playing except there's no sound. I have to exit the app, long press the home ...