For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

learn more… | top users | synonyms (3)

0
votes
0answers
63 views

How to remove monkey test and time service?

I am using a Micromax Canvas A116. It's not a rooted phone. I've done a factory-reset, but still malware app existing. How to remove monkey test, time service in mobile phone? And everytime phone gets ...
0
votes
0answers
37 views

Where are my reviews for my google play store app? [on hold]

So I just uploaded by first google play store app and for some reason my customers cannot write any reviews? the button isnt there and I've scoured the internet for the reason and havnt come up with ...
0
votes
1answer
60 views

Google Play Store says “No connection”

I was using Freedom app and then one day Google Play Store stopped working in my device. It says "No connection" now. I have done everything I could, I uninstalled Freedom app Force stopped ...
0
votes
0answers
26 views

“insufficient space on device ”

I have zero cache and 75MB and yet I'm unable to download an 8MB app. I've already deleted all my important apps to make space for it and yet that annoying message keeps showing up. PLEASE HELP. Im ...
0
votes
2answers
15 views

Will SoftkeyZ Root app work on the device Yureka out of the box?

Softkeyz is a root app. Yureka runs CyanogenMod out of the box but I don't know if it's rooted or not. Is it safe to install softkeyz root app and use it?
0
votes
2answers
63 views

Would uninstalling Play Store and Play Services delete user data on phone?

If I uninstall Google Play Store and Play Services will that delete files such as texts, pictures and more. My issue at hand is this error continuously appearing on my phone: "Google Play Services has ...
0
votes
0answers
17 views

is it possible to queue up episodes in Play Movies & TV?

In Google's native "Play Movies & TV", the app that plays your movie and TV content purchased from the Play Store...is there any way to queue up something to play next, or an option when watching ...
0
votes
0answers
51 views

Google Play authentication problem [duplicate]

I just bought a new Lenovo Vibe X S960. I never get to connect on Google Play Store. I got the following message after opening it Authentication is required. You need to sign into your Google ...
1
vote
1answer
132 views

Google Now - “no app found to open url”

I've been having this problem for about two days. It started happening at random and I've not been able to find solution to the problem. Basically if I try to open a link to a website that has an ...
-1
votes
0answers
26 views

World Clock in slide-down notification [closed]

Is there any app that shows you world clocks in slide-down notifications in Android phone? Please see https://itunes.apple.com/app/apple-store/id965118917?mt=8 for what i actually mean. Thanks!
1
vote
1answer
49 views

Playstore stuck on downloading apps, cannot install anything

I can't install apps. All my phone does is to show the installation progress-bar, but nothing else: it never does download. I've already rebooted my phone and took my SD card and my battery out. And ...
-1
votes
0answers
53 views

I accidentally disabled a game app, and want to enable it again

I have an app called Episode Choose Your Story. Every time I open it, it closes. I've tried unistalling and reinstalling it, but it's not working. I think it's disabled. How do I get it to work again? ...
0
votes
0answers
40 views

Fallout shelter purchases

So my mom started playing fallout shelter and she wanted to put a gift card on her account to buy a mr. Handy and on the play store it says its her account but on fallout shelter it says that its my ...
0
votes
1answer
36 views

Why does google play music conceal music files from the user on an android but not on a desktop computer?

It seems inconsistent to me. I can do anything I want with files I bought from the play store as long as I'm on my computer. What's the point of restricting access on phones?
1
vote
0answers
51 views

How to download OBB files without using the Chrome/Firefox Extension?

First of all, let me emphasize that I AM NOT TRYING TO PIRATE ANYTHING. My situation is that I have this game which needs to be updated, but I have been failing to finish the update every single ...
-1
votes
0answers
41 views

Multiple apps on Play Store that are copies of the same source

I have been searching for an app that would allow me to dictate a text message and send it much like Siri on iOS. In my search I came across three programs from two different developers that would ...
0
votes
1answer
131 views

I forgot the Google account name that I used for buying apps on Google Play, can I recover it somehow?

I am not sure if this fits here, but I saw a couple of other account related questions, so I'm giving it a shot. I just resetted my phone and forgot to take note of one of the two Google accounts I ...
0
votes
1answer
58 views

Google play store now forcing adware on my android

I was being swamped by google play store adware, redirecting my phone to the google play store and various downloads. It happened any time I activated anything on my phone... opened a folder.. ...
0
votes
0answers
36 views

What sync options are required for a Google Play account only for purchases?

I have two Google accounts I synchronise my Android device with. One account is for my calendar, contacts, and email. Another I use only for the Google Play store. I use this second account so I can ...
0
votes
0answers
10 views

Google deduction of Rs 50 for downloading tinder plus app [duplicate]

I want to understand why did google play deduct Rs 50 when I tried paying paying Rs 122 for Tinder Plus app? Also the app didn't get activated and I am not sure if I should make another transaction. ...
0
votes
0answers
27 views

I have problem connecting to my google play account on my galaxy note 8 GT-N5100

I am receiving the error report saying: Can't establish reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. I have ...
0
votes
0answers
55 views

Why would external Storage Location be unavailable in Play Music and Play Movies?

I have a Galaxy Tab S running Android 5.0.2. I also have a 32GB SD card installed. Supposedly I should be able to set Play Music and Play Movies to download to the external card, but those options are ...
-1
votes
0answers
35 views

Error during update software

During software updateing or downloading in playstore the error RPC:S-7:AEC-0 Z24L-CTQK-OE631 shows and stopped downloading. How can i solv it
0
votes
1answer
44 views

List of most popular Android devices to support [closed]

First post here so sorry if its in the wrong place. We are now starting to develop for Android and i am sure this is a age old question but here goes. Obviously Android has hundreds of devices and ...
0
votes
0answers
44 views

“Lost connection” error by Play Store after deleting its cache. How to fix it?

My partner has a second hand Samsung Galaxy S3 for a while now, something expired with the previous owner's account. We managed to remove that account and set up a new one but it hasn't worked very ...
1
vote
1answer
108 views

Play Store error: Error while retrieving information from server, when trying to install apps

I cannot install applications from the Google Play Store. When I try, it says "Error while retrieving information from server." My phone is a Samsung Galaxy S4, running Android 4.3. How can I fix ...
0
votes
0answers
46 views

Through Google play and youtube am getting much more download speed(nearly 10 times) than other sites on browser or other apps.how is that possible.?

An usual thing is happening with my ISP, it is giving 1mbps speed while browsing or downloading from any other site, but 10 or 11 mbps speed while am downloading or browsing stuff from youtube or ...
0
votes
0answers
45 views

Data network problem: Chrome timeouts while Twitter fine

My OnePlus One cellphone works fine with WiFi. Android 5.0.2, OxigenOS 1.0.0. All apps are updated. However, when on data (3G or LTE), Chrome, Google Play and a few other apps can not communicate ...
1
vote
1answer
114 views

i cannot open my playstore application, using my google account

Everytime i open the play store store, it always directsme to the playstore setting where redeem appears and directing me to type my google password. just as i typed my password, connection problem ...
4
votes
1answer
153 views

Download progress notification and Google Play Store showing different progress percentage

As the title says, I've noticed that the download progress in the notification bar and the progress in the Play Store shows different progresses. Screenshot: My question is why does this happen? Is ...
0
votes
0answers
106 views

Would downloaded apps update or continue to work if Play Store is uninstalled?

I want to remove the Google Play Store from my rooted phone. My concern is whether or not my downloaded apps will still function or update. I want to know what would happen if I uninstall Google ...
4
votes
3answers
252 views

Play Store error: “Check your connection and try again”, tried all possible solutions

I am using Huawei Honor 3C running v4.4.2, and is rooted for like 1 year without any issue. All of a sudden I am receiving this error: "Check your connection and try again" on Play Store. Every time ...
0
votes
1answer
46 views

Is there any way to export game progress made on iPad to the same game on Google Play?

I used iPad to play Six-Guns & Siegefall. Is there any way to export my progress to the same game on Google Play? I want it because I've played them for a long time
1
vote
2answers
76 views

Why the vast majority of app developers don't publish apk files on their home page?

I want to be able to install my favorite apps without installing Google play services. Apart from apps that actually depend on these services (such as paying method), why apps developed don't publish ...
-2
votes
1answer
286 views

How to sign in to my Google acount to use Play Store

I can't sign in to Play Store and download an app. It keeps saying "Authentication required. Please sign in to your Google Account".
3
votes
3answers
159 views

How to downgrade an app if it has been updated via Play Store?

I have an app installed on my phone, which I've installed from the Google Play Store. If I update the app and don't like the upgraded version, is there a way to undo the update and downgrade back to ...
0
votes
0answers
220 views

Every app in GAPPS works fine except Google Play Store and Google Play Services. How to fix them?

I've done the factory reset, yet I see the popups "Unfortunately Google Play Services has stopped". I've tried reinstalling the GAPPS but a weird situation came up. I can sign in but the pop up ...
2
votes
1answer
71 views

Do people in your circles/contacts see your downloaded apps in their recommendations?

is your app/movie/book history available to people in your circles/contacts by means of recommendations or some other way
0
votes
0answers
65 views

samsung galaxy s cannot add google account

My HTC was run over by a bus and I am temporarily using my Samsung Galaxy S whilst the phone is being repaired. I discovered yesterday that my google account was syncing. I was able to login into my ...
0
votes
0answers
38 views

How to reinstall google play app after deleting it? [duplicate]

I have a rooted phone and tried to link my play store app to the second partition of my memory card. However, when I wiped the data on the second partition, I forgot to remove the link of my play ...
0
votes
1answer
40 views

How to stop one app from ever updating? [duplicate]

Recently BBC updated their app with the new Material theme, and it completely ruined the app, I reverted back to the previous version using Titanium backup, and I want to ignore BBC app updates ...
-1
votes
1answer
32 views

How can I identify Mobile Speaker issue and how to reduce the noise while Music is playing in Speaker?

I'm using Samsung Galaxy Grand2.Recently I'm facing Noise(with some vibration) while listening to Music in Mobile's Speaker.How to confirm that it's mobile speaker issue and also how to fix it? Kindly ...
0
votes
1answer
47 views

Error retrieving information from server

Whenever I try to download an app from Google Play Store, it allows me to accept the App Conditions but I don't see it downloading. A sign that shows there's an error pops up, 'Error retrieving ...
4
votes
1answer
94 views

Why does the play store show “deactivate” instead of uninstall

I was reviewing the recent update changes for the Outlook app when I noticed that instead of the normal uninstall button, it says dectivate instead: Screenshot showing the button (click to enlarge) ...
0
votes
1answer
55 views

Unable to purchase apps

I am new to Android but have got a new phone running 5.0.1 using my Gmail account administered by my university in New Zealand. However I am unable to purchase apps in the Google Play store. I am able ...
0
votes
1answer
126 views

I rooted my mobile and my google play store is not working

I uninstalled updates and force stoped it. I even uninstalled the updates and cleared cache. I did factory reset but not working. Now i can't even add or sign in my old account. What should I do? Help ...
0
votes
1answer
60 views

McAfee Free Antivirus won't update from Play Store returning error -505

I am putting McAfee in System/app directory to prevent standard users from uninstalling it. Once I try to update the package from Play Store, the download progress reaches 100% and when it tries to ...
1
vote
1answer
51 views

Ridiculous error on all google play store Using CM 10.1.3

I have a crazy problem. Whenever I update anything I get this error update for (insert Google app here) could not be downloaded due to an error (error while retrieving information from the server. ...
0
votes
1answer
39 views

Moving app sync from one google account to another

Okay I am using a new Gmail account on my PlayStore to browse my tablet. Now the problem is that all the apps that I downloaded using my first account, so when I log into the using my second account I ...
0
votes
1answer
68 views

Add an app to the Google Playstore installed list

I have recently have had to flash my GApps package on Cyanogen. As a result all the application that were previously listed in the installed apps section are no longer present any more. Is there any ...