For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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2
votes
1answer
984 views

Play Store icons are no longer transparent

The past few days I have noticed that the Play Store icons have a black background. I've even done a Factory Reset. I am facing the problem with every icon in the play store. Is there any way to get ...
0
votes
0answers
13 views

Can you help me check your internet connection and try again is always poping up [duplicate]

Hello can hou you help me my playstore keep showing thos message "check your internet connection and try again play store" I cleared the data on my Playstore, framework and google play services. I ...
53
votes
10answers
16k views

How to search the Play Store by permissions?

How do I specify that I do not wish to see apps that require for example internet access? Or to only show apps that use a specific permission? A specific repository with search on its webpage? An app ...
0
votes
1answer
24 views

play store rating effective measure of an app quality?

Most of the apps are rated between 4.0 and 4.6. How can I judge an app from its rating if they are all basically equally rated? Is there a way to make a judgement more effective?
6
votes
1answer
3k views

Apps on SD-Card moved back to device storage after being updated?

On my Samsung Galaxy S5 (running Lollipop 5.0), I noticed the following behavior: I moved some apps to my external SD-Card storage. Every time, Google Play Store tells me to update one of these ...
1
vote
2answers
53k views

Unable to upgrade and install whatsapp

I didn't checked whatsapp in a few days, so I tried clicking into it, I got a message like this version of whatsapp is too old, please upgrade. I clicked the upgrade button and was led to the google ...
0
votes
1answer
5k views

I rooted my mobile and my google play store is not working

I uninstalled updates and force stoped it. I even uninstalled the updates and cleared cache. I did factory reset but not working. Now i can't even add or sign in my old account. What should I do? Help ...
0
votes
1answer
353 views

Update an app if an update is available but Play Store doesn't show update option.

I installed the earlier version of the Respawnables and now, I want to update the app. But there is no "Update" option available on the app's page in Play Store. How do I update the app?
0
votes
0answers
49 views

Redeeming Google Play Gift Card to Change Country

I wanted to change the country of my Google Play from Philippines to US. Which you can find in a similar post here. I've tried changing my "Home address" in the settings section of my Google Wallet ...
0
votes
2answers
2k views

What's the directory location for Newsstand documents?

I saved a few magazine issues using the options available in the Google Play Newsstand app, but can't figure out where the files are stored. Nothing showed up in the /sdcard/ directories tagged with ...
1
vote
1answer
114 views

Update APK Installed App

I recently installed an app to my phone using an APK, because this app is not available in my country. When I looked it up in my Google Play Store (I only get to view this app in my wishlist, because ...
3
votes
4answers
2k views

Server Error! Play Store failing

I can't go on to the Google Play Store! I do not know why. Last time I did, I tried to download 'HOM 2' which is a game, and cannot download it. It says "package invalid" and "phone storage is getting ...
0
votes
0answers
29 views

How can I get high contrast browsing on my Android 4.0.4 device

I have recently bought a Onyx BOOX M96C+ which I just found that runs android 4.0.4.I'm finding no settings saying high-cntrast on its built-in browser. On play store I'm finding lots of apps saying ...
0
votes
0answers
87 views

Google Play Store isn't installing anymore

Recently I have tried to uninstall Google Play Store. When it finished uninstalling, I tried to install new Google Play Store. And, it shows App Isn't install It continues every time with the message ...
0
votes
1answer
4k views

Google Play keeps asking for an account (new or existing) and does not start anymore

Suddenly Google Play stopped working and now it is always asking me to provide an existing account or that i create a new one. When i try to use my existing one, it tells me that that account is ...
0
votes
1answer
90 views

Error downloading App in Google Play Store

I am really pissed because I can't download even 1 app in Play Store. It'll pop out in my notifications above, "Error retreiving information.... Etc" How can I fix this and download the app?
2
votes
2answers
37k views

Error downloading apps in Google Play Store with Samsung Galaxy S3: “Package file invalid”

Whenever I try to download an app in the Google Play Store on my Samsung Galaxy S3, it keeps saying "package file invalid" and won't let me download anything. The message also has a triangle with a ! ...
0
votes
2answers
618 views

Google Play Store says “No connection”

I was using Freedom app and then one day Google Play Store stopped working in my device. It says "No connection" now. I have done everything I could, I uninstalled Freedom app Force stopped ...
0
votes
2answers
7k views

Couldn't sign in to Google

I'm experiencing this issue from couple of days : I have already : Disabled 2 step verification from Google Account Factory Reset Clear cache from recovery Reflash the ROM
0
votes
1answer
619 views

Will Google play store auto update in future if I install latest store APK manually for now?

I'm desperately waiting for play store to update to 4.9.13, now it's been three weeks since update release and I'm losing control now. I want to ask that for now if I update play store manually with ...
0
votes
0answers
116 views

Download paused in play store and doesn't resume

I am a Gionee M5 user. Recently I have encountered a problem with my play store. Whenever I start downloading any apps, the download pauses automatically and doesn't resume. So I am unable to download ...
1
vote
2answers
3k views

Playstore won't allow me to log into my google account

I have a Galaxy S5 and whenever I try to login to my google account to set up playstore I keep getting this same message. "Can't establish reliable connection to the server, this could be a temporary ...
0
votes
1answer
73 views

App´s won´t install even if I have the default writing location set to the SD Card

I recently bought a phone with the horrible android 5.0 Lollipop. Now I regret I ever bought it. I have some major issues with the playstore and the gallery. First of all I cannot download any app, ...
1
vote
1answer
6k views

Server error launching Google Play Store

When I start google play store I get a white page with the message "Server error" and a "retry" button. logcat tells me: 03-07 11:31:29.148: E/Volley(7984): [13] BasicNetwork.performRequest: ...
0
votes
0answers
30 views

Google wallet and in-app purchases

I have recently started playing game of war and mobile strike. I have bought a couple of the in app purchases. I have met somebody else that plays the same games and he gets the purchases for like ...
0
votes
2answers
2k views

How is it possible that an app stores its data even though I clear the cache and uninstall?

I have downloaded an app (its a game), made some test progress, and then deleted the game data. I have also cleared the cache and uninstalled the game, but whenever I install it again from the Google ...
1
vote
1answer
57 views

How the updates of some apps in the Play Store start from ~50%?

For example, when I updated Whatsapp today, the download started from 13.1MB and the app size was 23.4MB. I had disabled all auto updates. I have also noticed this in some other app updates.
2
votes
1answer
200 views

Can't download from Play Store on Wi-Fi

I have a BLU Vivo Air (non LTE) with 4.4.2 installed, and it has developed an issue where it will not download app updates over WiFi. The download from the Play Store starts, but immediately goes to ...
1
vote
1answer
2k views

Can I use a Canadian Google Play gift card on an American account and vice versa?

Can I use a Canadian Google Play gift card on an American account and vice versa?
1
vote
2answers
3k views

View Google Play In-App Purchases on Google Play Store

When viewing an application on the Google Play Store (for example, Sygic GPS Navigation), it says underneath the Install button "Offers in-app purchases". Unfortunately, I don't see a way to view the ...
4
votes
1answer
712 views

Android Marshmallow keeps moving apps to internal storage after update

I have a 32Gb SD card as adopted storage in my phone with Android M. It should be considered as the default installation storage for apps, as I have migrated the data to it. However, I still ...
0
votes
1answer
514 views

Why is the play store displaying same app twice under the My apps section

4 Under the All apps the true caller is shown twice by the play store / Under the settings there is only one app not two. (click images for larger variants) Android Version:4.1.2 Jellybean Device: ...
4
votes
4answers
5k views

Android App initial release date

When you are viewing an app in Google Play store, it displays the following : Updated, Size, Installs, Current Version, Requires Android, and Rating. I am trying to do some research and figure out ...
0
votes
1answer
70 views

How to enable Google Play on the Gionee M3S Android phone?

I recently purchased a Gionee M3S Android phone. It came with Google play on the home screen, but when clicked, that just pops up a white box briefly. How do I enable Google play on this phone?
2
votes
1answer
64 views

Is it possible to only use your Google account for Google Play only?

I'm developing Android applications on a phone (5.0.2) provided by my company so I'm supposed to log on Google Play in order to download other applications and test them. The thing is with that, all ...
0
votes
1answer
30 views

thl 4000 can't install apps - insufficient storage [duplicate]

On my thl 4000 I can't install apps - I get 'insufficient storage' massage, but I have 168M of free storage and the apps are 2 - 8 M I tried to follow all the instructions on the different forums, it ...
0
votes
0answers
94 views

Google Play Store claims background data is disabled when I'm not on cellular

When I try to run the Google Play store app on my Android 6.0 device, I get an error message telling me: Background data disabled Google Play Store needs background data to be enabled. When I ...
0
votes
2answers
53 views

Blocking Adult Content

I want to know how can I restrict access to adult content on my android phone 📞 What. Are the apps available in play store and is there any other permanent way to restrict such content on my phone. ...
1
vote
2answers
3k views

Play Store error: Error while retrieving information from server, when trying to install apps

I cannot install applications from the Google Play Store. When I try, it says "Error while retrieving information from server." My phone is a Samsung Galaxy S4, running Android 4.3. How can I fix ...
4
votes
1answer
8k views

“Error while retrieving information from server [DF-DFERH-01]” on Play Store

I have a Storex eZee Tab 702 tablet. My Google Play Store was working very well until a few weeks ago, when it started saying, Error while retrieving information from server [DF-DFERH-01] I ...
0
votes
0answers
78 views

How to restore a Google Play adb backup to use it with another version of the app (downloaded with another app store)?

I have an adb backup I created when the app was installed via Google Play. Now I want to uninstall this app and switch to the FDroid version of this app. However restoring the "Google Play version" ...
9
votes
2answers
7k views

How can I stop the Android Market from showing bad/naughty apps?

I am using Honeycomb with Xoom, it's very annoying to see all the bad naughty apps all over the market, for example in the category "Libraries and Demos". Although we can ignore them and not download, ...
3
votes
3answers
48k views

How to fix a consistently freezing app download?

On my new Motorola X, I am downloading an app (Amazon's Kindle app) from the Google Play store and it is consistently getting to 91% downloading and then freezing there. I can cancel the download ...
0
votes
0answers
86 views

Can't update or install apps from my Tecno H7 playstore

anytime i try to update or install an app from the playstore i am told my device storage is insufficient. Yet i have 329mb free internal storage and 5gb free external storage. I have set my default ...
1
vote
2answers
87 views

Unable to update system app

I have been trying to update the system apps on my android phone, where in I get an error mentioning that the application which I'm downloading can't be installed. (Error code :- 104) When I searched ...
0
votes
1answer
484 views

Can't update to WhatsApp latest version

I got a message saying I was running on an old version of WhatsApp and that I must update the app from Google play store. However, when I try to update, it hangs at the message saying Updating and ...
0
votes
1answer
2k views

Google play store is missing after installing Cyanogenmod 12.1

I installed CyanogenMod 12.1 to my galaxy S2(GT-I9100) along with gapps. (Later I tried the same with different gapps too) and everything went good, I successfully installed both zip from CWM 6.0.4.x. ...
-1
votes
0answers
156 views

Google play store wouldnt update or download any apps

Im trying to download and update apps on my phone but the download bar is forever flashing blue like its going to download but nothing happens. Ive tried many methods, ive even tried factory resetting ...
2
votes
1answer
159 views

How can I run Google's apps without Google play services?

Most of the Google apps (nearly all) require Google play services to run, like YouTube.I never liked Google play services and play store but I've to keep them because I can't run gmail and YouTube ...
1
vote
0answers
13 views

Android email app with filtering [migrated]

Is there any android email program with custom filters? Currently I use Thunderbird on me Desktop and it has fine filering ability. I can filter by title/address part/content etc. Also I can bind ...