For questions related to Google's official content store for Android devices. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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0
votes
1answer
5k views

Download failed because you may not have purchased this app

I purchased this app from the Google Play store. After it installs and attempt to open it I get the error message: "Download failed because you may not have purchased this app" Screenshot (click for ...
0
votes
0answers
46 views

Google Play Store behaving strangely: apps don't install

Lately, when I try to install apps from the GPS, the following things happen: When I tap "install," the blue "waiting" bar shows up. (I don't know whether there's a better name for it.) Instead of ...
0
votes
0answers
16 views

How to remove android update [duplicate]

I have upgrated my grand 2 by kitkat (4.4.2).BT when i am going to make a call the netwrk vanishes.the message shows "the process com.android has been stopped".I want remove the kitkat virsion.How can ...
0
votes
1answer
879 views

Google Play Services and Play Store crashing

I have very little internal memory (user memory 150mb), so after the auto update of Play Service and the Play Store, I took a back up (using ES File Explorer). I have root access, so I pasted those ...
0
votes
3answers
57 views

Force to buy app with old version of Android

I need to buy some apps from a HTC desire with Android 2.2 but those app are available only for Android 4.0 and newest. I would like to use that apps on my Nexus4 (both smartphone are logged with my ...
1
vote
1answer
543 views

Locked out of Playstore

Play Store locked me out saying "Couldn't log in. This account has been disabled." This because Play Store required that I create a Gmail account, which I did, but then I was unsuccessful in logging ...
0
votes
0answers
9 views

Older version of Plenty of Fish or POF application [duplicate]

I need an older version of Plenty of Fish or POF I have searched for it everywhere and I can not find it. I had version 1.92 which worked great and stupid me went and updated the app, now I can't see ...
0
votes
1answer
626 views

Installing Whatsapp on Galaxy Note Pro

I have installed whatsapp in my galaxy note pro previously but uninstall a few days later. Now that I want to install back again, it says device does not support whatsapp. Please advise why am I ...
1
vote
2answers
16k views

How can I reset the Play Store content filter pin?

I have forgotten my Google Play Content filter pin and would like to reset it so I can download some apps that are being blocked. Does anyone know how I can reset the pin?
-1
votes
1answer
33 views

On android, is there any way to sign into Google Play without also signing into Gmail?

I have an android tablet. I would like to sign in into the play store in order to get other apps, but I do not want to sign in gmail/contacts/calenders/g+ etc. This device will be shared among ...
10
votes
4answers
1k views

How to pay for my kids apps?

Here is the story. I have two kids (5-7 years), they have their Android tablets... and I have the credit card. I have created two google accounts, each for one tablet. I want to buy apps for them, but ...
1
vote
1answer
31 views

Is displaying invalid content a violation on the play store

I have a suspicious app which requires all sorts of permissions Omega Status Bar. I was facing an issue with the notifications,I reported this behavior to the developer and was surprised to know that ...
0
votes
1answer
18 views

App reporting privacy - is there any?

When you report an app (for violation) through Google Play, does the developer have access to (any parts of) your Google identity? Does the fact that you've reported this app show up in any of your ...
4
votes
4answers
21k views

Apps won't install (silently fail after 100% downloaded)

I have a problem with installing apps from Google Play onto my Samsung Galaxy S Plus phone. It has Android 2.3.6. Yesterday I tried to download some apps. When I clicked 'Install', the app began to ...
2
votes
1answer
473 views

Samsung Galaxy S4 play edition and exFat

Does the Play version of the Galaxy s4 include support for exFat in the sdcard reader? Or is exFat support one of the extras that Samsung adds to the device (presumably since they made the licencing ...
0
votes
1answer
67 views

Google Play updates on mobile connection despite setting

Even though I have set the option not to update apps on mobile connection, it still updates them and Google Play app is the number one in my mobile connection usage. How to fix it?
6
votes
3answers
853 views

Change gmail account which will make in-app purchase?

What is the procedure to change email account which you want to use to make in-app purchase? Take a look at the image. I am using 2 gmail account and only 1 has credit card attached. The primary ...
0
votes
1answer
73 views

google play uses wrong account for in-app purchases [duplicate]

Problem: When trying to purchase in-app items, google play selects the wrong google account and do not allow the user to correct it. Scenario: I have two google accounts, one private and one ...
3
votes
1answer
5k views

Android in app purchase issue: You already own this item

I am interested in purchasing the Game from Google Play Store, but when I try to purchase it using the buy Button in game menu it takes me to Play store and there I get a message "You already own this ...
0
votes
2answers
807 views

Huawei bought in China, can't access Google Play (g510 t8951)

I bought this huawei cellphone in China and I can't access the google store. I can access some apps through Baidu Store but then some doesn't work because I don't have Google Play Service. I've tried ...
0
votes
2answers
71 views

Deleted Google Play Settings… Help!

I was trying to make room on my cell which is a Huawei Ascend Y215 and I deleted Google Play Settings, Now my Google Play won't work. Please help!
8
votes
5answers
9k views

Always seeing “No connection: Retry” in Android Market

I have an HTC Touch with Froyo installed that I use for app development. I haven't used it for a couple of months, and when I fired it up today I'm seeing the same error every time I launch the Market ...
1
vote
1answer
1k views

Server Error! Play Store failing

I can't go on to the Google Play Store! I do not know why. Last time I did, I tried to download 'HOM 2' which is a game, and cannot download it. It says "package invalid" and "phone storage is getting ...
0
votes
0answers
207 views

I deleted Google Settings App

I deleted the Google Settings App on my Xperia and now I can't use Play Store anymore. The reason I did this in the first place is that I was trying to update my whatsapp but insufficient storage ...
1
vote
0answers
52 views

Android tablet not auto-updating applications

I have an android tablet that is leveraging an internal company network. It appears that this device and all others similar to it are not auto-updating applications from the Play Store even though all ...
0
votes
1answer
1k views

Connect to internet via proxy

My office network is connected via proxy. While I connect to the internet(via browser) using mobile Wi-Fi, it asks for user name and password. When I enter the user name and password, it connects to ...
1
vote
0answers
106 views

Google Play No Connection

I have tried all suggestions in the answer and everything the asker did specified on this question without any luck. I reflashed GApps and CyanogenMod at least 13 times, as I have lost count. The only ...
12
votes
5answers
14k views

How do I remove a review I've written from the Android Market app?

How do I delete a review that I have written from the Android Market? Somewhere in Google's issue tracking software someone has raised this issue (I've lost the link, sorry), and the answer given was ...
4
votes
5answers
11k views

How do I force stop an application downloading from Android Market?

As I posted Some of the applications are getting downloaded more than once ... I need to stop the downloading an application from the Market. Its really waste of time and waste of data(I use 2GB data ...
-1
votes
1answer
29 views

number of downloads

How we can find that how many times a specific app has been downloaded? for example, in this page I cannot see any information about that.
1
vote
2answers
2k views

how to view your accounts google play store money

I bought a nexus 7 in 2012 and it came with a $20.00 gift card. When I went to install apps from the app store, it asked me to sign into my google account. I signed into my gmail account and received ...
0
votes
1answer
74 views

How to download a Google play book

Can someone tell me how to download a Google play book so that I can read it off line on my Android table which? I attempted to use the download option on the MyBook list (the three dots). The file ...
0
votes
1answer
2k views

CM 10.2 with Google Apps version 20130813 won't download from Play Store

I have a Galaxy S3 I9300 from Telcel, Mexico running CyanogenMod 10.2.0, upgraded from 10.1.3 with the upgrade feature and using TWRP for this purpose. I am unable to download anything from the Play ...
2
votes
3answers
7k views

How to change android primary google account

During the "in-app purchase" I am unable to switch the Google account I would like to use for "in-app purchase". Currently, in order to change the primary Google account on Android operating system, ...
2
votes
2answers
2k views

Unable to access Google account in Android Market on HTC Desire HD

After resetting factory settings, I am not able to access my Google account in Gmail / Market / Talk. Whenever I try to "sign-in" to Android Market using Google account, it shows error with title as ...
0
votes
2answers
166 views

World Of Tanks Blitz is not on Google Play Store [closed]

I am very new to Android ecosystem. I can't seem to locate this game title on Play Store. Should it be on Google Play Store?
0
votes
1answer
61 views

Why is the play store displaying same app twice under the My apps section

4 Under the All apps the true caller is shown twice by the play store / Under the settings there is only one app not two. (click images for larger variants) Android Version:4.1.2 Jellybean Device: ...
2
votes
0answers
89 views

Disable “Enjoy your app!” popup

Every now and then, after installing or updating an app from the Play Store, a popup with the following text appears: Enjoy your app! If you ever forget your password, we can help you restore ...
0
votes
1answer
39 views

Website auto redirects to playstore app [duplicate]

I have runkeeper installed and within the app they direct yoy to there website to create routes. However when I browse to runkeeper.com it redirects me to the playstore app automatically. How can I ...
11
votes
2answers
29k views

How can I turn songs from Google Play Music into ringtones?

Is there a way to easily use music from Google Play Music as ringtones on my phone?
0
votes
0answers
14 views

How to find release date for Google Play apps? [duplicate]

At some point it seems that Google Play showed "Release Date" for its apps. Now i can not find this. Does anyone have any ideas here? Does anyone know what OS of Android used to show this? Note ...
0
votes
1answer
43 views

How to fix a consistently freezing app download?

On my new Motorola X, I am downloading an app (Amazon's Kindle app) from the Google Play store and it is consistently getting to 91% downloading and then freezing there. I can cancel the download ...
0
votes
0answers
24 views

Nexus 7 2013 LTE (DEB) is acting weird

Every time I open a Video in the official YouTube App (from Google), on my Nexus 7 2013 LTE, it tries to play in 720p. I see in the middle (where the play button would be) of the black rectangle (the ...
0
votes
2answers
3k views

Installing Play Store for SM-N9006

I have a chinese Note 3. It doesn't have play store which defeats everything that made samsung dominate the smartphone space. I can't download GMail; I am stuck with a browser that uses baidu for ...
10
votes
4answers
1k views

How can I get a list of all my paid (only) apps in the Play Store?

I'm interested to know all of my apps that I paid for in the Google Play Store. Is there an easy way to retrieve this list filtering only paid applications?
0
votes
1answer
87 views

I want to uninstall Playstore

I need to uninstall the Playstore on my Android device due to internal memory issues. All my updates are done externally. I want to inquire if it is safe to do so?
3
votes
1answer
8k views

Configure Play Store to download temporary files to SD Card

I find that every time I start to update an application using Google Play, my phone's internal memory starts to run out (i.e. the Play app downloads temporary files to internal memory). In a number of ...
1
vote
1answer
49 views

How to view video/photo from smartphone to TV?

Is it possible to view media contents from the smartphone to the TV? I would like to buy a movie from the PlayStore but I am not sure on how to view it. I need a specific cable (to connect the HDMI ...
0
votes
2answers
479 views

Google play website shows all Apps under “My Apps” as “Installed” even uninstalled ones

I am looking at "My Apps" in Google Play Store and Google Play website. In Google Play Store, it marks properly the apps that are currently installed as "installed" and the apps which have tried ...
0
votes
1answer
5k views

Error 492 in Google Play Store

I have android 4.0 and I am getting Error 492 while downloading any app from Play Store. I have tried resetting my SDCard and doing Factory Reset. I have HCL ME U1 Tablet and It isn't rooted and I ...