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3
votes
4answers
2k views

Server Error! Play Store failing

I can't go on to the Google Play Store! I do not know why. Last time I did, I tried to download 'HOM 2' which is a game, and cannot download it. It says "package invalid" and "phone storage is getting ...
0
votes
1answer
154 views

Google play store won't let me download apps

Google Play Store is not letting me download a game for some reason I keep trying and every time it says the same thing it says something about the authentication I don't know what that means so it's ...
0
votes
1answer
57 views

Purchased music from Google Play - they are nowhere to be found

I purchased 3 x albums 4 days ago using Play Store. It advised that the purchase was successful and the money was debited from my account - but it never actually said it was downloading anything. ...
4
votes
2answers
8k views

Fix Google Play insufficient storage error without rooting my phone

This question is essentially the same as Google Play: Error downloading app - insufficient space, but I want to fix it without rooting my phone. Clearing Cache, uninstalling Google Play updates and ...
0
votes
1answer
4k views

Google Play keeps asking for an account (new or existing) and does not start anymore

Suddenly Google Play stopped working and now it is always asking me to provide an existing account or that i create a new one. When i try to use my existing one, it tells me that that account is ...
0
votes
2answers
7k views

Couldn't sign in to Google

I'm experiencing this issue from couple of days : I have already : Disabled 2 step verification from Google Account Factory Reset Clear cache from recovery Reflash the ROM
0
votes
1answer
1k views

No Google apps and no install zip option in recovery mode

I have a galaxy s3 and I put CyanogenMod on it but there are no google apps and when I boot into recovery mode there is no install zip option to install the gapp ROM how do I get the Google apps on ...
1
vote
1answer
2k views

Can I use a Canadian Google Play gift card on an American account and vice versa?

Can I use a Canadian Google Play gift card on an American account and vice versa?
1
vote
1answer
7k views

Server error launching Google Play Store

When I start google play store I get a white page with the message "Server error" and a "retry" button. logcat tells me: 03-07 11:31:29.148: E/Volley(7984): [13] BasicNetwork.performRequest: ...
0
votes
1answer
96 views

How can I prevent installation of NEW applications on an Android 5.1 device, but keep auto-updates of existing applications?

We will soon have to provide a phone to a person who is obviously not familiar with IT stuff at all, and not capable of learning anything about information security, etc. (and probably not capable of ...
5
votes
1answer
5k views

Where are my Apps gone? Not shown under all apps, in my phone

I have a nuumber of Android apps installed. When I use them from desktop shortcuts of phone, they work normally but in "All apps" (having up arrow symbol) section, it only shows 4 apps: Latitude, ...
0
votes
1answer
70 views

Play Store is not giving me app permissions and asking if I accept anymore

Recently I have a Samsung Galaxy S7 running Android Marshmallow. On my previous device, when I wanted to download an app in the Play Store, it would show all permissions for me to accept it. Now, all ...
5
votes
2answers
1k views

Can not install Plants vs. Zombies 2 on AsusFonetab

I have a AsusFonetab with Android 4.3 installed and 4GB free space but when I try to install Plants vs. Zombies 2 via Google Play, it says that the app is incompatible with my device. How can I ...
4
votes
1answer
8k views

“Error while retrieving information from server [DF-DFERH-01]” on Play Store

I have a Storex eZee Tab 702 tablet. My Google Play Store was working very well until a few weeks ago, when it started saying, Error while retrieving information from server [DF-DFERH-01] I ...
-3
votes
0answers
9 views

error retrieving information from selver.(rh-01)from google play store [duplicate]

Bakit tuwing bubuksan ko any play store at laging nakalagay at error retrieving information from selver.rh-01.anong gawin ko para mawala yon at magamit kuna ang play store.salamat
0
votes
0answers
32 views

Twitter app corruption (Play Store error -504)

I was browsing on twitter yesterday when my battery died. After charging my phone It crashed whenver it tried to launch. I tried to clear all the cache data and it still crashed, so I tried to ...
0
votes
1answer
81 views

App´s won´t install even if I have the default writing location set to the SD Card

I recently bought a phone with the horrible android 5.0 Lollipop. Now I regret I ever bought it. I have some major issues with the playstore and the gallery. First of all I cannot download any app, ...
3
votes
4answers
19k views

Why does Android download pause, and only continue after restart?

Sometimes when I download apps (from the market), the download gets paused. After the download gets paused, I am unable to continue the download. But after the restart my device and then retry ...
2
votes
2answers
2k views

Why am I Unable to login to playstore app after password reset when I can login with the same password in the desktop version

It's almost an hour and half I had reset my password on gmail and selected log me out of all devices. So for which I need to re login to play store in order to view my apps. But the problem is that ...
0
votes
0answers
20 views

Prevent banner ads in other apps from launching Google Play Store app pages

I figure there has to be a way to do this, somehow. The ads are getting smarter these days. They don't even need you to tap them anymore. In some apps, the banners change on a 2 minute cycle, and ...
-1
votes
3answers
336 views

Unable to download apps from Play Store using mobile data

I have Mi4i mobile. I am trying to download applications from Google Play Store- when I click on Install it displays "Waiting for WIFI...". I am on mobile data, but it is not downloading through ...
1
vote
2answers
3k views

Play Store error: Error while retrieving information from server, when trying to install apps

I cannot install applications from the Google Play Store. When I try, it says "Error while retrieving information from server." My phone is a Samsung Galaxy S4, running Android 4.3. How can I fix ...
3
votes
2answers
451 views

Whenever I try to download an app, it keeps wanting to download it to my old Android phone

I bought a used Coolpad, but like new. Whenever I try to download an app, be it an old one already installed on old phone or a new, never before loaded one, it keeps wanting to send data to old phone, ...
0
votes
1answer
435 views

Insufficient memory. First aids tried. Everything is tried! Pls help!

We have two phones with same problem. 1) Micromax Canvas A110 1GB RAM, 4GB Internal, 8GB EXTERNAL SD CARD Ice cream sandwich 4.04 LATEST PROBLEM: On rebooting( turning the phone and switching it ...
2
votes
2answers
271 views

How can I run Google's apps without Google play services?

Most of the Google apps (nearly all) require Google play services to run, like YouTube.I never liked Google play services and play store but I've to keep them because I can't run gmail and YouTube ...
0
votes
2answers
1k views

App force opens Play Store when I try to open Chrome

I downloaded and installed GO Launcher and there was an icon preinstalled with it. I clicked on it once accidentally, and it opened in the Play Store. Now when I try to use Chrome anytime, it force ...
6
votes
5answers
16k views

Uninstalled apps still show up on “Apps installed on” in Google Play Store

I already uninstalled the unwanted applications from my device, but they still show up on "Apps installed on" in my Google Play account. Does it mean that the apps I got rid of are still stored in ...
0
votes
0answers
6 views

Google play services stopped working [duplicate]

It used to work fine but now when I open the Play Store app it says "Error retrieving information from server. [RH-01]" and I can't do anything. I tried clearing the cache of the Google Play Store and ...
0
votes
1answer
37 views

How to mark an app to check the price variation

It sometimes happened that some app has a discount price (christmas - black friday), it is possible to check the price trend during the past? Mayve the bookmarked app It could be useful to decide ...
0
votes
2answers
4k views

Samsung Galaxy Note 3 won't sync with google play

I just got my new Samsung Galaxy Note 3 SM-N900, but I've already got problems: First, everytime I sync my phone with google it always comes up with sync error, I don't know how to fix this. I've ...
0
votes
0answers
63 views

Error -504 when trying to install Snapchat and Facebook Messenger [duplicate]

Title is my problem. I continuously get the error -504 message when attempting to install Snapchat and Messenger. Only apps I've encountered this with. I've tried clearing cache and data, tried ...
7
votes
1answer
2k views

How Do I Get Rid of Apps from Play Store Update List?

For the past few months, I have had the following items in my Play Store update list: I do not have these apps installed on my device. I do not want these apps installed on my device. Yet I do not ...
-2
votes
1answer
48 views

Viewing apps that need updating

How do I view all apps that need updating on Google play? I'm running Android Kit Kat 4.4.2 on a Samsung galaxy SIII. Thanks.
1
vote
3answers
68 views

How could I fix google play store with new gmail account?

I was using google play store with gmail. But when I remove that mail account from the google play both the Google play and gmail apps stop working. How could I fix this?
1
vote
1answer
15k views

Installing/updating apps over mobile data

On my LG G2 device running Android 4.2.2, I can't seem to install or update any applications while on the mobile network. I can still access the Play Store but upon tapping "Update", the download ...
4
votes
2answers
39k views

How to upgrade android market to Google play

I am using Micromax Android A60( version android 2.1 ) phone since two years ago. Now the Market app is not working. When I download any other app it gives error download unsuccessful. Even the ...
0
votes
5answers
5k views

Huawei bought in China, can't access Google Play (g510 t8951)

I bought this huawei cellphone in China and I can't access the google store. I can access some apps through Baidu Store but then some doesn't work because I don't have Google Play Service. I've tried ...
0
votes
0answers
19 views

How do I prevent Play Store from asking me to upgrade Google Slides which is not installed?

I have an old Nexus 7 running 5.1.1 (there are no system updates available). When viewing My Apps inside Google's Play Store it tells me that I should update Google Slides. I do not want to (it ...
0
votes
0answers
197 views

Cannot connect to Google account

I was having trouble signing in to my google account, and after attempting various things with no success, i reset my device. I still cannot connect to my Google account. when I open any google app, ...
0
votes
0answers
120 views

Play Store error RPC:S-7:AEC-7MK6C-2YT7-FSDZO trying to download apps

I try to download an app on Google Play Store. I have an AT&T Go Phone Huawei. The error is: Error retrieving information from server. [RPC:S-7:AEC-7MK6C-2YT7-FSDZO]. This started ever since ...
2
votes
2answers
3k views

Unable to access Google account in Android Market on HTC Desire HD

After resetting factory settings, I am not able to access my Google account in Gmail / Market / Talk. Whenever I try to "sign-in" to Android Market using Google account, it shows error with title as ...
0
votes
0answers
51 views

Installing app (“SMS Backup Restore”) on old Motorola Droid 2 (Android 2.3.3)

I've managed to get the upgraded Market app installed, but when I try to download the app, I get a 'Download unsuccessful, please try again.' after a few seconds of 'Starting download...'. Same thing ...
2
votes
3answers
3k views

Installing an app from Play Store using the command line

Is it possible to install an app from Play Store using the command line and if yes, how? What I am trying to accomplish is something similar to using adb install file.apk but instead of an apk file ...
3
votes
2answers
2k views

I can't install the Facebook app on Android 6 Marshmallow

I have just upgraded my phone (2nd Gen. Moto G) to 6 Marshmallow and now I can't install the Facebook app. With Android 5 I had the app installed on the SD card (along with a bunch of other apps), ...
-1
votes
1answer
39 views

Netflix on Nexus 7 Android 6

I can't install Netflix from the Play Store on my Nexus 7 2013, running Marshmallow. I've never been able to install it (but I only tried after upgrading to Marshmallow, shortly after buying the ...
0
votes
1answer
2k views

Every app in GAPPS works fine except Google Play Store and Google Play Services. How to fix them?

I've done the factory reset, yet I see the popups "Unfortunately Google Play Services has stopped". I've tried reinstalling the GAPPS but a weird situation came up. I can sign in but the pop up ...
1
vote
2answers
85 views

disable apps on Google playstore

Is there a way to temporarily disable apps I downloaded from the Google play store without having to uninstall them?
3
votes
1answer
2k views

Unable to reach Google Play does not recognize my device

I have the HUAWEI G520-5000 mobile phone which was bought in April 2013 from China during a business trip. The device, despite of being locked for China Mobile carrier, is working properly for my ...
1
vote
1answer
30 views

Is the “Remote Application Removal Feature” also effective for apps from samsung and other alternative stores?

Remote Application Removal Feature allows Google to wipe the malicious apps from infected Android devices without any additional action on the part of users. I am sure this feature is enforced for ...
0
votes
0answers
174 views

Can't install app due to “error code: -3”

I encounter this error while installing an app from Play Store. I'm not able to install any app due to this. Can't install app "Instagram" can't be installed. Try again, and if the problem ...