For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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-1
votes
1answer
126 views

Google Play Store does not open

i have a alcatel onetouch, since two days ago i try to open the Google Play store, but it does not show up, i looks like it will open but it get closed inmediatly, i don't know why does anyone can ...
-1
votes
2answers
301 views

couldn't sign in/there was a problem communicating with Google servers - Xiaomi Redmi 2 Pro

I have a new Redmi 2 Pro and I am unable to sign in to my google account. I have Android 4.4.4 KTU84P version and MIUI 77.00.99. I'v already tried to login with other google accounts, I disabled ...
0
votes
0answers
122 views

I can't download apps on the play store

My device will let me open but when I click on an app for more info it says authentication required, and won't load app details. I rebooted the device and the connection is fine, I've downloaded many ...
0
votes
3answers
176 views

How to download an app from another region/country?

I've found duplicate posts, but they are outdated. The solutions no longer work as some of the apps have been deprecated, and things have changed since 2013. My phone is NOT rooted, I have a HTC ONE ...
0
votes
0answers
178 views

How can I download apps from play store directly to my external SD card?

So my phone is an Alcatel One touch that has about 1.88 GB of internal storage, I downloaded about 3 apps and the memory isinsufficient. Obviously I bought a 16 GB external SD card, the problem is the ...
0
votes
0answers
76 views

Google play reports insufficient memory despite being able to install apps from F-Droid

I have a Motorola Photon Q running CyanogenMod 12.1 (Android 5.1.1). I've read through all the questions listed in the insufficient-memory wiki, and none of them have helped me so far. Whenever I try ...
0
votes
1answer
104 views

What does 'No carrier *' mean?

I tried to install google cardboard. But I found "No carrier Samsung SM-J700F". What does this mean? Why can't I install cardboard?
0
votes
2answers
92 views

How to format a flash drive to fat32

So I'm kinda stranded after accidentally wiping out my whole internal storage. I'm trying to install a temporary ROM e.g CM on it via USB OTG on TWRP. My phone doesn't have an OS on it. I have no PC ...
5
votes
2answers
251 views

App Availability After Deletion from Playstore

I wanted to ask that what would happen to an app (For example Flappy Bird) that gets deleted from the play-store. However, I still have it on my mobile. I am changing my phone and plan to sell the old ...
0
votes
1answer
60 views

Is it possible to stop certain apps from updating via Google Play? [duplicate]

A friend of mine updated a certain app and I don't like the choices the devs made. I'd rather stay on the current version. I know that I can set Google Play to not update apps automatically. Thing ...
2
votes
1answer
137 views

Device does not register with Google to access the Play Store

I just got a new BLU studio G and after configuring my google account I can access my gmail, drive and other stuff, except for Play Store and Hangouts. I went to my account settings on the web and in ...
0
votes
0answers
89 views

Change google Play Games Username?

Can I change my Google Play Games username? I have looked for the setting everywhere, but can't find it. I have KitKat. Thanks, Ruchir
0
votes
1answer
252 views

Can't update to WhatsApp latest version

I got a message saying I was running on an old version of WhatsApp and that I must update the app from Google play store. However, when I try to update, it hangs at the message saying Updating and ...
0
votes
1answer
216 views

Re-install system google play store

I tried installing a modded playstore using Lucky Patcher but in the process it deleted the system app and didn't install the modded one. i have tried installing it manually but it just can't work ...
0
votes
0answers
48 views

View all most recent ratings for an app in the Google Play Store?

How to view all most recent ratings (and not for only one particular language, which the sort by newest default does)?
1
vote
1answer
329 views

Google Play Store crashes on Amlogic Android TV

I have install Google Play Store (via flashing a GApps package through custom recovery) in an Amlogic Android TV device but after 2-3 reboots it keeps crashing. Here are logs from adb logcat: ...
-2
votes
1answer
137 views

Google Apps error - Can't communicate with google servers

I'm having trouble with everything that pertains to google. I've read what you people have recommended and I'm still having troubles with Google Play and the Google Apps. I removed all my accounts and ...
0
votes
1answer
142 views

How to install Android from scratch

So I bought a phone from Aliexpress. It's a J5 Mini phone with Android 4.2.2. Problem is that it doesn't have Google Play services installed on it. When I open settings and try to Add Account, ...
1
vote
0answers
73 views

How to view bargain sales on Play Store ordered by discount or category

Before this is marked as duplicate, here are related questions but NOT dealing with this question Is there a way to sort apps in Google's app store by size? Is there a way to sort apps by ...
-3
votes
1answer
71 views

Deleting unwanted package files

I have a samsung galaxy ace, android 2.1, jailbroken. I had 48MB free space and tried to install a 46MB file but it says that the package files are incorrect or smth of the sort and doesn't install. ...
0
votes
0answers
133 views

Google play store says no connection, retry

Since I have patched "google play store" and "google framework service", when I have entering to the "google play store" for downloading apps, I have got faced with error everytime. Then I deleted ...
15
votes
1answer
681 views

If a paid app stops working, can I get my money back?

For example, the application Say it right! is using the Forvo third-party service. I guess the app can stop working eventually (for example if the API changes, or if the third-party service terms ...
0
votes
0answers
48 views

AVD Emuator is not starting

I am using Kali-linux 64 bit and just downloaded the sdk tools and created a avd emulator, however when i click on start it throws this error " you will have to do at least one of the following: ...
-1
votes
1answer
117 views

Problem downloading a game

I'm trying to download Clash of Clans from Google Play, as I always did. My phone is a Samsung Galaxy Core 2, and the Android version is 4.4.2. The download starts but when it is done appears a ...
-1
votes
1answer
92 views

How to check if a particular user has downloaded my android app?

We have users using both website and android app. I want to know if a user on my website has downloaded the app also(even if he has not started using it). I have user's email address and phone number. ...
0
votes
0answers
40 views

Samsung galaxy note 2 cant login to google

I just factory reset my phone (Samsung GT-N7100 Android 4.4.2) and I wanted to redownload my apps. But I can't login to my google account. I know that I have a good internet connection and that my ...
3
votes
1answer
180 views

Google Play Error code “-504”

I'm facing an annoying issue with Google Play over and over again. There are some apps (currently Deezer and Teamtreehouse) which can't be updated/installed due this error: "Can't install App" (Error ...
5
votes
0answers
806 views

How to install Google Play app (and services) on Android 6.0 (Marshmallow)?

Is there a way to install Google Play app on an Android 6.0 (Marshmallow) AVD? I have found the Open Gapps for Android 6 here: https://www.androidfilehost.com/?fid=24269982087008996 To install them ...
1
vote
0answers
91 views

Google Play - one account, but downloading apps only on the first of two devices sharing the same account

I have a phone - Samsung Galaxy S4 and a tablet Sony Xperia Z. Until now, I had a problem with Google Play - as I first set up Google Play account on my tablet using my email address, and later bought ...
0
votes
0answers
92 views

Play Store crashes after converting to system app

Im on KK 4.4.2 I converted google play store and google play services to system apps since they were hogging a lot of space with their updates. I used romtoolkit to convert them to sys apps after ...
0
votes
1answer
96 views

Will existing users be able to update the app if the app is blocked in their Play Store country

I have a published Android app open to US, Singapore and UK. There are users on app from all these countries but for content reasons I would like to block the app on Google Play to users in US and ...
0
votes
0answers
101 views

This item is not available in your country

I am trying to install an app available freely in switzerland (postcard creator). Use a VPN that connects to switzerland (I actually am in colombia). I used google wallet with a swiss visa card to ...
5
votes
2answers
174 views

Transfer ownership of in app purchases to new email address?

I made some in-app purchases a year ago with email address foo@foo.com. I have since changed my email address to new@new.com. Is there any way that I can transfer my purchases from my old email ...
0
votes
2answers
101 views

How to download .apk on PC directly? [duplicate]

I have one question, is it possible to download .apk file from Google Play directly to the PC (without any ADB or device emulators?) I have tried this one -> Evozi App Downloader but I can't download ...
0
votes
1answer
37 views

Can I get my refund after 15min trial?

I have purchased some application before. Later, developers claimed that their application become free, like Link Bubble etc. Can I get my refund? I know that there is a 15 minutes trial after ...
0
votes
0answers
150 views

I can't download any apps and games lower than 50 mb

Ever since the play store update to 6.0, I can't download anything lower than 50 mb. It's confusing. Any app higher than that downloads fine. I've tried the clearing caches and data method but its not ...
-2
votes
1answer
90 views

where are my downloaded google play apps? i cannot find them in apps on my surface [duplicate]

I have downloaded several apps from google play on my surface but they are no where to be found. I have tried search and poked around download files but nothing. Should it really be this hard? Seems ...
2
votes
1answer
117 views

What currency does the Google Play Store display in?

So, according to the help desk (on Google), it says the following: Note: You'll always see the currency you'll be charged in before you complete the transaction. The only problem... Is, that I'm ...
1
vote
1answer
80 views

Insufficient Storage Available when installing Google Play Services

I have rooted my Kindle Fire 7 (4th Generation) and installed Gapps using the Jmz Fire HD7 Tool. Everything went well, but, when I was trying to start Gmail, it asked me to update my Google Play ...
1
vote
2answers
93 views

Cannot choose apps to share with in Google Play Store

When I click the "Share" button at bottom of the app description page, I do not get the usual sharing panel. Instead, it pastes the link to SMS, from where I have to copy, discard SMS option and then ...
0
votes
1answer
55 views

If There Is 2 Version In Play Store, How To Download An App's Other Version

If there are 2 version in any App's Play store console (for 2.3 and 4.0), how can I download 2.3 version in my Android 4.0+ device?
0
votes
1answer
119 views

When are Android apps auto-updated?

In the Play Store, I have checked the box "Auto-update" for my application. However, although the app received a new version several hours ago, it is not being auto-updated on my phone. What I'm ...
0
votes
0answers
111 views

Google play services force closes in android tv

We have a home television at home, the brand is skyworth and is running android 4.2 google play services is not installed by default and i just installed it. Whenever i run youtube, a popup saying ...
0
votes
1answer
28 views

Spam in comment section on Google Play - what is more powerfull vote down or flag as spam? [closed]

I am a developer who develops one of the main digital version of newspaper in my country. Many (not most) tend to write what they think about politics instead posting valuable comments. I would like ...
1
vote
0answers
192 views

Download manager does not exist

I've bought Chinese Meizu m2 mini and there is no Download Manager app at all. I can download from Web by ES explorer's downloader facility, but I can't do anything with Google Play. My firmware is ...
0
votes
0answers
134 views

Error 505 during installation from Play Store

I have LG G Pad. I have been trying to update Google Play Services since October. It always fails during installation. Many of my apps are not working such as YouTube, Gmail, etc. I tried clearing ...
0
votes
0answers
88 views

Android application for emergency text message

My brother was diagnosed with ALS and is struggling with breathing. He can still move his hands and use his Android phone. There are times when he is home alone and no one is watching him, and it ...
0
votes
0answers
103 views

Google Playstore not working due to Root

Ok, so about 2 weeks ago I rooted my phone. Not knowing much about what would happen I went ahead, followed the instructions to some YouTube Video and used my PC to Root my SM-N9005 Samsung phone. ...
0
votes
1answer
295 views

Google Play , YouTube and Gmail show error message “No Connection – Retry”

Some Android apps (like Google Play, Google Chrome, Gmail, and YouTube) show an error message “No Connection – Retry”. On the other hand, apps like Facebook, Messenger, and WhatsApp perform Okay and ...
0
votes
1answer
37 views

Find out when the app was created [duplicate]

Is it possible to find out when the first version of an app was issued? Google Play only shows the date of the latest update in ADDITIONAL INFORMATION field (see picture). Ideally, I'd like to see ...