For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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509 views

What time does Google Play update apps when it is set to auto-update?

I'm not getting on what basis Google Play will update apps when auto-update is enabled. Is it time-specific, or something else?
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288 views

How to tell the Play Store to list apps in different languages?

Apparently the search in the Play Store only returns results of apps that belong in some way to the locale my phone is set to. For example, there is an app from a German bus company with their ...
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0answers
615 views

Unable to access Google Play

I have a Samsung Galaxy S Duos, and ever since I bought my cell phone, I am unable to access the Google Play Store due to the error message: Authentication is required. You need to sign in to your ...
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0answers
214 views

android “market place” hangs on start up

I have Samsung Galaxy s2. After setting up a Google account on my phone and using android market for first time, it shows a notification about removing "market place" application and replace it with ...
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0answers
602 views

Clear Download cache on Alcatel devices?

I am using an Alcatel 997D with Android 4.0.4. I need to clear the Download cache, the normal way to do this is to go to Settings - Apps - all apps, then select Download and then clear cache. However ...
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0answers
260 views

on grid view, when updating an app, this one is taken at the end of the grid

In the app drawer, when an application is updated, its icon goes to the last page, in the last free place... Is that normal? Is there a way to make the application stay where I put it? I mean, I sort ...
1
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0answers
320 views

Problem installing skype

I am running android 4.1.1 on asus transformer tf300t. When trying to install skype using the google play, i am getting: unknown error 24 All other applications I am trying to install are working ...
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0answers
655 views

Market not working on droid 2 with 2.3.3 after factory reset

I did a factory reset on the phone, to switch to a different email account. Since it's cell service contract expired a while ago, I used this to bypass activation and get to the home screen, then ...
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0answers
298 views

Why does my app crash when I download it through 3G?

I have developed an application and published it on the Play Store. My problem is that when I download it from the Play Sore via 3G, the application crashes. However, when I download it via wifi it ...
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0answers
616 views

Android Market is not opening on Samsung galaxy GT-P7500

When I try to open the Market on my Samsung Galaxy GT-P7500 it shows the following dialog: Your client is out of date. It will be automatically updated shortly. Does anyone know the solution ...
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0answers
23 views

Google Play is putting adds up when I'm doing anything on my phone. text, games, gallery etc

When I open my text message and start to reply to the friend. Google play opens with an Android add. I hit the back button and it takes me to Google play home. So then I have to back out. When your in ...
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0answers
13 views

Is there a way to transfer money from the gift card?

I tried to pay a Google Developer account (to publish App) with the gift card and wasn't accepted despite being a payment to Google Play. Were added R$100.00 (US$33,24) and own iPhone, only use for ...
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26 views

Google locations showing another location during day and accurate location during night

I am using two android phones both have been purchased in last six months and are updated & I am using google location app on both phones for last 20 days. One phone is showing accurate location ...
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0answers
20 views

Why all the applications are getting crashed?

I have micromax canvas turbo. I have tried with 4 custom rom's, the same problem is faced in all the Rom's. All the applications starts getting crashed(Ex: com.android.acore has stopped working, same ...
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0answers
33 views

Phone won't recognize FAT32 SD card partition?

I own a Xperia L C2014 with Android 4.2. When I used AParted (to get 2 partitions, a FAT32 for files and a EXT4 for Link2SD) it did not recognize the FAT32 partition at all. The SD card is working ...
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0answers
16 views

Which PDF reader does have text wrapping functionality

Is there any PDF reader in the market that has text wrap functionality? What I'm talking about is the way text wraps when you zoom-in on a web page.
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0answers
45 views

Why doesnt my google accounts sync to google play?

Recently my google play has stopped working and when I go to my google accounts it says sync error for google play music and tv ( i only use google play) how can i fix this... By the way I have rooted ...
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0answers
18 views

How is an error number displayed in the play store and how correct the error is how can I determine it?

I recently tried to update my application from the play store for which it simply gave an error code. I Google it and it points me to another page of so where the exact reason is not mentioned for ...
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0answers
26 views

Why is it not possible to download any apps when using Opera Max?

When I am using Opera Max, I can browse Google Play Store, but I cannot download any apps from there. When Opera Max VPN is stopped then I can download apps from Google Play Store. What is the ...
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0answers
115 views

Reinstall Google Play Store and recover deleted items

My Play Store got deleted and I want to know how to reinstall it on Samsung Tab Duo running Android 4.2.2. I also want to know how to get deleted apps back on the same device.
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70 views

my phone says “invalid URL” and “Error 944” whenever I download apps

I've been trying to download applications for weeks but it always says "Invalid URL". What am I going to do?
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0answers
134 views

updating lollipop 5.0.2 show ! mark on sim and H, H+ and E networks are not displayed

I have two sims Airtel and Docomo inserted as in Sim 1 and Sim 2 respectively. I restarted the mobile and checked but the ! mark does not goes and moreover when 3G is connected neither of H, H+ and E ...
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0answers
83 views

I need help with my playstore app

My playstore keeps randomly activating whether im calling some one or opening my fb plz help ive already checked my admin and i havent the memory to download anything else i have the same ten apps ive ...
0
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0answers
65 views

App installs get stuck

I recently reset my tablet to factory default. Now when I try to update existing apps some of them seem to get hung up during the download/install process. They get over half way then just seem to ...
0
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0answers
220 views

How to fix installation error -504?

I'm using Moto G second generation. My device is unable to install Facebook app after completion of download from play store. I checked few solutions, even removed my google account, but didn't work. ...
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0answers
157 views

“Error while retrieving information from server” when trying to download from Play Store

When I want to download WhatsApp or BBM from the Play Store, it always says Error while retrieving information from server Why does this happen? And how to fix it so I can download from Play ...
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0answers
260 views

Why can't I install some games/apps to my phone? (samsung galaxy s4)

I try to download some games, such as crossy roads or, the one i was trying to install in the image, Okay?, and it just says error; couldn't install on USB storage or SD card. But I don't know why, I ...
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0answers
57 views

Playstore missing now replaced by market icon on samsung galaxy ace

I somehow uninstalled Play Store and it is not replaced by "market' icon. When I select that icon, I get an error saying 'an error has occurred please try again later' This is on a Samsung Galaxy ...
0
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0answers
94 views

How to prevent Android from auto signing in to gmail, hangouts etc?

I just got an Android phone. To be able to download apps, I need to sign-in to Google Play with gmail account. I did. But now gmail, hangouts, maps, drive etc. are all automatically configured with ...
0
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0answers
46 views

My app icon doesn't shown on admob

I have published my app through Google-play and when searching it in AdMob in order to link it, I found it but without an icon, the name of the app is correct and my name is correct(developer name) ...
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0answers
33 views

I use the Icelandic krona, but my google play account uses yen?

My google account seems to know that i'm from iceland, yet it thinks I use yen!
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0answers
111 views

Unable to sign into google

I am unable to sign into google because every time it says they it cannot establish a secure connection... I have a micromax canvas a1 and this problem is occurring ever since I rooted my phone... It ...
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0answers
44 views

Make play store recommendations from other people disappear

For some reason my android phone and tablet still try to recommend things that my ex is rating highly. I am not sure where it is getting the idea that i would care she was but is no longer my 1 ...
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0answers
40 views

Migrate connected apps to new email

I have google+ login accounts on certain games and services, I was wondering if it's possible to migrate them to a new account? For example, any.do provides a google login and pretend I have ...
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0answers
107 views

How to get apps which costs from google play store without google account

I want to get a app (This one: https://play.google.com/store/apps/details?id=mobile_teacher.fachinformartiker_ae_pruefung) on my andriod jelly bean galaxy note 2. Until now I have always downloaded my ...
0
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0answers
114 views

Google Play store not downloading anything

Problem: Google Play store is not downloading anything. I have Samsung Galaxy Pocket Plus gts5301 and no matter what app I download from Play store the downloading bar keeps on running and download ...
0
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0answers
53 views

Automatic Updates not Working after Updating to Android 5 on my Nexus 4

Title basically says it all. Automatic updates are enabled (tried both with WLAN and with don't care about WLAN). If i click on the Apps for which an update is available, the optionsmenu also tells me ...
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0answers
114 views

Google Play doesn't recognize my Genymotion device

I run Android 4.4.4 in Genymotion. I installed the Google Apps, which include Google Play. I logged into my Google account, and I see in the Google Play application on my phone that I'm logged in. ...
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0answers
69 views

Black background for icons

I have bought a Gigaset tablet and found, that all the icons have black background instead of transparent. I have attached also a picture about this issue.
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0answers
150 views

My play store suddenly change to another location and I cannot get it back

My play store used to be the US version and just a few days back it changed to Hong Kong version. Now I cannot figure out why and how it changed and I want to get it back to US version. The only ...
0
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0answers
298 views

Duplicate Provider Authority error

My android phone alcatel-one-touch-idol-x is asking me to update Google Play Store services, however when I hit update it will stop with the Duplicate Provider Authority error. Ive noticed that others ...
0
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0answers
94 views

Play store app updating process

I have recently updated an app (specifically WhatsApp messeneger) vía play store and some friends of mine can't see the new version on the store yet. How are updates managed in the play store? When a ...
0
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0answers
154 views

How to update pre-installed apps that is incompatible with my device

I just purchased an Asus Zenfone 5 and sign up a new Google account to use the phone's services. I can update almost the pre-installed app via the Asus System Update and Google Play Store. However, ...
0
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0answers
60 views

How to figure out why a specific app cannot be installed on my device(s)?

All to often I encounter apps that the Google Play Store claims are incompatible with one or multiple of my devices, but isn't very helpful as of "why". How can I figure this out? While this question ...
0
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0answers
28 views

uco mbank apk installation error

I am using Samsung Galaxy Tab 2 (GT-P3100) with android 4.1.2. After updating the "UCO mBanking" app, when I open it I'm unable to view properly and completely on my screen. It usually asks for ...
0
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0answers
199 views

How to stop repeated requests to install an app?

I'm getting the same message or rather, a notification, several times daily, a request to install an app (Zero Launcher, specifically) and it doesn't seem to stop. It's starting to feel like ...
0
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0answers
34 views

Gapps not working

I have Samsung S3 GT-I9300 Internatiional I removed some of gapps form Fdroid app 'system app mover' Now i m not able to use play store even installing it from backup. I am thinking of installing ...
0
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0answers
73 views

App not compatible anymore

I recently had to factory reset my phone, a Samsung GT-S5302 with Android 2.3.6. Now I'm trying to reinstall apps from Google Play store, but one of them says "your device is not compatible with this ...
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0answers
284 views

Google Play keeps asking for an account (new or existing) and does not start anymore

Suddenly Google Play stopped working and now it is always asking me to provide an existing account or that i create a new one. When i try to use my existing one, it tells me that that account is ...
0
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0answers
84 views

How to avoid update and go right into the application?

Whenever i open Clash of Clans, it gives a popup saying Update is available! Good news! A new version of the game is available There is no cancel option. No matter if I click the back button or ...