For questions related to Google's official content store for Android devices. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

learn more… | top users | synonyms (3)

6
votes
1answer
270 views

Problem purchasing android apps

I bought humble bundle for PC, which comes with some games available on android market, played the games a bit, uninstalled, then I went to market and wanted to buy a second copy of OSMOS HD, but it ...
3
votes
1answer
1k views

Keep getting message error retrieving information from server DF-DFERH-01 from the play store

I have a storex ezeetab702 tablet. My Google Play Store was working very well until a few weeks ago, when it start saying "error retrieving information from server DF-DFERH-01". I tried to clear the ...
3
votes
1answer
427 views

Unable to add credit card in Google Wallet

Whenever I try and buy an app, google asks me to add a credit card in google wallet. But when I finish adding me credit card details, phone number and address and do save (I'm using my sony xperia ...
3
votes
1answer
4k views

Android in app purchase issue: You already own this item

I am interested in purchasing the Game from Google Play Store, but when I try to purchase it using the buy Button in game menu it takes me to Play store and there I get a message "You already own this ...
2
votes
1answer
53 views

How to delete google play?

I want to disable or delete google play store (I don't want the person who has access to the device to install any apps, and I want to free up some space while I'm at it). I have root. Where are the ...
2
votes
1answer
205 views

Google play paid apps not working on daughters tablet

My daughter received an ASUS Memo pad 7 for Christmas, I set myself up as the main 'owner' and added her as a user and set up her own separate gmail account so she can download apps, etc. I ...
2
votes
1answer
2k views

Error installing apps

I'm trying to install a game on the Play store, and I get the following error every time: Sorry, we had trouble processing your request. We're working on fixing the issue. Please try again later. ...
2
votes
1answer
429 views

Samsung Galaxy S4 play edition and exFat

Does the Play version of the Galaxy s4 include support for exFat in the sdcard reader? Or is exFat support one of the extras that Samsung adds to the device (presumably since they made the licencing ...
0
votes
0answers
41 views

What is the market share for different app stores across the European countries and overall across the continents?

I have been looking all over the internet to find the answer to this question, but I haven't succeeded yet. Is there anyone who can help me to share such information? I would love to know what is the ...
0
votes
0answers
306 views

Samsung Galaxy Note 10.1 - 2014 Edition (Chinese version)

I live in China. Just purchased a Samsung Galaxy Note 10.1 - 2014 Edition (SM-P600) tablet. Since I have other devices that came with Google Play Store, I had no idea that Samsung's wouldn't. I was ...
0
votes
0answers
90 views

HTC One Google Play install problem

I've got an HTC One that I've rooted and flashed with GPE 4.4. A couple of apps now won't install, eg Beautiful Widgets and Swiftkey. They fail with "Couldn't install to USB or SD card". An extensive ...
0
votes
0answers
127 views

How do I distinguish apps with in-app purchases from completely free apps on Google Play?

As far as I can tell, Google does not provide a mechanism for searching for completely free apps in Google Play. When using the FREE filter, you get both completely free apps and apps with in-app ...
0
votes
0answers
75 views

Getting TYPE_DISALLOWED_BY_REQUESTOR while trying to downloa NOVA3 from Play Store

I'm facing this weird problem since past week. All other apps download and install fine except NOVA3. There are no internet connectivity issues (tried both WiFi and 3G) Following is a snippet from ...
0
votes
0answers
109 views

I'm having trouble opening my play store

I have a galaxy s3 and the play store will not open, I've i tried every way I can think of to open it but it won't work: I restarted my phone many times, I've also tried opening it from the ...
0
votes
0answers
15 views

I have a problem in sharing photoes from my grand

I have samsung grand gt-i9082 and recently I have problem on sharing photoes from my mobile to other application like whats up or viber.it gave me a message said the file type need to be corrected ...
0
votes
0answers
298 views

My Medion tablet won't download some apps from Google Play

I have a Medion Lifetab 7" Tablet (MD98488). It will not download some apps like the Weather Channel(weather.com) app for example. Some of the apps I started the download in my laptop and the ...
0
votes
0answers
182 views

My samsung GT-s6312 phone does not connect to PC. Even after connecting USB cable,

My samsung GT-s6312 phone does not connect to PC. Even after connecting USB cable, please help to connect USB to PC
0
votes
0answers
740 views

Getting Error Code -24 when installing Battle Beach from Play Store

I kept on getting Error -24 whenever I try to install Battle Beach from Google Play Store. What is causing this error, and how can I fix it? I am running Jellybean (4.1) on a Samsung Galaxy Note 8.0. ...
0
votes
0answers
148 views

Market won't show some apps on custom rom

I installed cyanogenmod 10.2 on my samsung galaxy s3 and asus tf101g, and it looks like both of them have one problem with apps showing in play store. For example I have buyed Mantano Reader Premium ...
0
votes
0answers
821 views

Play store not connecting on MIUI rom

After updating MIUI from 3.8.23 to 3.10.25, I get the annoying error message "No connection" when opening Play Store (which is version 4.3.11). Wifi is on and all other apps work fine. Tried to delete ...
0
votes
0answers
82 views

Why do I get the same “updates available” for apps even though I have already updated that app before on my S3?

I have noticed that my Google Play apps keep notifying me of apps with new updates but when I click on it I see that's it's sometimes an app a old update which I have already installed but the ...
0
votes
0answers
82 views

My Nexus 7 shows a widget “Install Google Play Services” but it won't work

I've just powered up my Nexus 7 and instead of the Google Now widget it shows "Install Google Play services". However, if I tap the button, I'm told that Google Play is not supported on my device. ...
0
votes
0answers
658 views

Unable to connect to network after factory reset

Today I did a factory reset on my phone (Galaxy y GT-S5360T) to attempt to free up some space (it worked, thankfully) and now I can't seem to connect to any wifi network. I am currently running the ...
0
votes
0answers
272 views

Remove recommendations from Google plus friends at Google Play

Has anyone encountered that? I entered in my Google Play account and I saw that some apps are recommended by Google+ friends. How can I disable my recommendations to be available? Or at least make ...
0
votes
0answers
54 views

How can I update apps using google play website?

Earlier, there was an option to update apps from Google play website. If new updates were available, it was showed in the homepage, but now it is not there. Can I do it now? Is there an option for ...
0
votes
0answers
41 views

How are apps ranked differently between GooglePlay search and Category listings

When I do any search like "games" or "business" in GooglePlay, I get a certain way in which the apps are ranked. But for some reason, in the category listings, the app are listed in an entirely ...
0
votes
0answers
30 views

can I install any android app on a google TV?

I mean "does it allow me" to install any android app. Presumably, some apps wont work (for lack of specific hardware). If it does allow me, what are the common problems ? (low-resolution, perhaps ?) ...
0
votes
0answers
56 views

USB Storage damaged. It may need reformatting

On rebooting my Samsung Galaxy S, I got an error in the status bar "USB Storage damaged. It may need reformatting". *Rebooting *Connecting via USB cable to PC in USB debugging mode (This brings up 2 ...
0
votes
0answers
95 views

Unable to Launch Google Play and Google Map App after linking them to extended partition using Link2SD

Due to limited amount of internal memory on my phone, I have installed link2Sd app and created an extended partition on my SD card. I have created a link of Google Play Store App and Google Maps App. ...
0
votes
0answers
162 views

Change email address associated with Google Account

My Google account on my previous Android phone was linked to a google (not gmail) account/address that no longer exists. I would like to transfer the apps I bought for the old phone to the new one, ...
0
votes
0answers
39 views

Why can't I see Google Play “Staff Picks”?

I used to see the Staff Picks section in Google Play, both on the website and on my device. Recently, I can't find it - I can see only the "Editor's Choice", this seems to be the only lists of apps ...
0
votes
0answers
105 views

What would be a good method to find popular, low rated apps on the google play store?

Apart from just scouring through the charts and clicking on each app individually. I calculate that would take a full week to complete. I can't find any site that lets you sort the apps by rating, ...
0
votes
0answers
253 views

Not getting current location even if Location Services are enabled

Device: Samsung mobile phone Android: 4.0.3 My Location Services are enabled, but I am not getting the current location. When I restart the phone, it works. What could be the problem here?
0
votes
0answers
149 views

I deleted Google Settings App

I deleted the Google Settings App on my Xperia and now I can't use Play Store anymore. The reason I did this in the first place is that I was trying to update my whatsapp but insufficient storage ...
0
votes
0answers
41 views

App that send gps location to the registered email when the app installed successfully

Is there an app that send the gps location or the network location or ip address to the registered primary google account of the device when the installation is completed. Checked in google play, but ...
0
votes
0answers
107 views

Any pattern lock in Android ICS which would lock the phone and not allow retries?

I saw this link below for pattern lock provided by Android Recovering from forgotten lock pattern What i was looking for incase the user exceeds a number of tries it just completely locks down the ...
0
votes
0answers
413 views

How to find a stolen android phone without internet connectivity?

Is there any app which could send me a text for the new sim and the number and with the help of the number can i send a text back to perform some remote locking features. The point is when the phone ...
0
votes
0answers
65 views

Why does my phone switch off while downloading an app from Play Store?

I signed in with a different Gmail account a few days ago, and since then whenever I try to download an app from Google Play Store, it shows that it's getting prepared for download but the download ...
0
votes
0answers
258 views

I cant sign-in to my gmail account after a factory reset

So after resetting my phone and trying to sign-in to my google account, I always get this response (connected to WiFi) "CAN'T ESTABLISH A RELIABLE DATA CONNECTION TO THE SERVER." So using my laptop I ...
0
votes
0answers
133 views

Why can't i install bigger apps?

My phone is rooted. When I try to install bigger apps (20 MB+), I get an error ("Not enough space"). But I still have 37 MB free space. I've tried move apps from phone to SD card but anyway it says ...
0
votes
0answers
158 views

Why is Kivy Launcher giving “your device isn't compatible” with Nook HD+?

When I bought my Nook HD+ a week after Google Play was enabled for it, one of the first apps I installed was the Kivy Launcher. It worked great for a few times, then stopped working mysteriously - ...
0
votes
0answers
405 views

How can I install the UPS Mobile app in Sweden?

If I visit the American version of the Google Play Store while logged in I can search and find the app. But I am met with a message that says I can't install it. This app is incompatible with your ...
0
votes
0answers
71 views

Google play is not displaying

I'm trying to open google play on my computer but it displays me like below image: Doesn't display any of the application not even when I select from categories.
0
votes
0answers
500 views

Re-installing Google Play Store

My Google Play store, as well as all of my apps, are messed up. Every one of them has an Android icon and an SD card emblem at the bottom right. I do not know how to get my Play Store back, and I can ...
0
votes
0answers
313 views

Cannot buy apps in Play Store

I recently made an Android Application for a company and today they ordered 10 tablets (Samsung Galaxy Tab 2 3G GT-P5100) with my application. I created a Gmail Account for each Tablet and updated the ...
0
votes
0answers
469 views

Play Store server error

I have a Razr M and every time I hit the Google Play Store I get an error that says "server error". I have tried everything. The account is correct and that account works on all my other devices. ...
0
votes
0answers
32 views

How to determine what capabilities are blocking an app from installing

My bank has an app for Android phones, but that same app won't install on my tablet. Is there a way to determine what capability or permission is blocking it from even being listed in the Play store? ...
0
votes
0answers
597 views

How to virtual box android 4 to download apps from market?

Google play truly don't work for my phone ,i did everything recommended on other forums. i don't want factory reset my phone or root it. i decided to install android 4 on virtual box. does google play ...
0
votes
0answers
76 views

How can I install an app if I have inconsistent UIDs and the market app crashes?

I am having issues with inconsistent UIDs. Trying to understand what was going on, I got the advice to install a terminal emulator. The problem is that when I go to the Market app, I receive a (very ...
-1
votes
0answers
34 views

No Google Play Store on Sony Ericsson wt19i live with walkman

I have a Sony Ericsson wt19i live with walkman that I bought online. When I got it, I found out that it was set-up with the Chinese format of things and no Google Play Store. I really need to get ...