For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

learn more… | top users | synonyms (3)

0
votes
0answers
44 views

Automatic Updates not Working after Updating to Android 5 on my Nexus 4

Title basically says it all. Automatic updates are enabled (tried both with WLAN and with don't care about WLAN). If i click on the Apps for which an update is available, the optionsmenu also tells me ...
0
votes
0answers
88 views

Google Play doesn't recognize my Genymotion device

I run Android 4.4.4 in Genymotion. I installed the Google Apps, which include Google Play. I logged into my Google account, and I see in the Google Play application on my phone that I'm logged in. ...
0
votes
0answers
44 views

Black background for icons

I have bought a Gigaset tablet and found, that all the icons have black background instead of transparent. I have attached also a picture about this issue.
0
votes
0answers
6 views

Google Play Store Error [duplicate]

I use Techno N7 mobile phone. Sometime ago I deleted some Apps and must have deleted some that affected my Google Play Store. Now if I want to install some Apps, I get the message that I should ...
0
votes
0answers
101 views

My play store suddenly change to another location and I cannot get it back

My play store used to be the US version and just a few days back it changed to Hong Kong version. Now I cannot figure out why and how it changed and I want to get it back to US version. The only ...
0
votes
0answers
158 views

Duplicate Provider Authority error

My android phone alcatel-one-touch-idol-x is asking me to update Google Play Store services, however when I hit update it will stop with the Duplicate Provider Authority error. Ive noticed that others ...
0
votes
1answer
57 views

how do I reinstall the AOSP music player in KitKat?

I bought a Motorola Moto G yesterday, And the stock Android music player is missing. I found an old froyo player that works somewhat but it isn't fully integrated. I can't switch songs from the lock ...
0
votes
0answers
85 views

Play store app updating process

I have recently updated an app (specifically WhatsApp messeneger) vía play store and some friends of mine can't see the new version on the store yet. How are updates managed in the play store? When a ...
0
votes
1answer
214 views

Unable to upgrade and install whatsapp

I didn't checked whatsapp in a few days, so I tried clicking into it, I got a message like this version of whatsapp is too old, please upgrade. I clicked the upgrade button and was led to the google ...
0
votes
0answers
37 views

Memory card slot damaged and files are protected by Vault App

My memory card slot got damaged recently and all my important files are protected by the Vault App. I'm unable to view my folders when I put my memory card into a new phone and those files aren't ...
0
votes
0answers
117 views

How to update pre-installed apps that is incompatible with my device

I just purchased an Asus Zenfone 5 and sign up a new Google account to use the phone's services. I can update almost the pre-installed app via the Asus System Update and Google Play Store. However, ...
0
votes
0answers
42 views

How to figure out why a specific app cannot be installed on my device(s)?

All to often I encounter apps that the Google Play Store claims are incompatible with one or multiple of my devices, but isn't very helpful as of "why". How can I figure this out? While this question ...
0
votes
0answers
26 views

uco mbank apk installation error

I am using Samsung Galaxy Tab 2 (GT-P3100) with android 4.1.2. After updating the "UCO mBanking" app, when I open it I'm unable to view properly and completely on my screen. It usually asks for ...
0
votes
1answer
197 views

Google play vouchers and redeem codes [duplicate]

My friend lives in a different country but I want to send them a Google Play voucher or send the redeem code via Facebook. Would the redeem code work if she lives in a different country and our ...
0
votes
0answers
43 views

How do you install this app (For Non US / CAD base owners ) [duplicate]

For NON US & Canadian citizens, how do you install this app onto your Android Device? ps: i do have a Nexus 7 (II) from Amazon, but my google account is tied to a overseas acct. ...
0
votes
0answers
124 views

How to stop repeated requests to install an app?

I'm getting the same message or rather, a notification, several times daily, a request to install an app (Zero Launcher, specifically) and it doesn't seem to stop. It's starting to feel like ...
0
votes
0answers
27 views

Gapps not working

I have Samsung S3 GT-I9300 Internatiional I removed some of gapps form Fdroid app 'system app mover' Now i m not able to use play store even installing it from backup. I am thinking of installing ...
0
votes
1answer
144 views

unable to install app on my phone micromax a106

I m unable to install app on my phone micromax a106 .iit shows sufficient space in storage. BT error comes out as not enough space.
0
votes
0answers
20 views

Changing the playstore to the usa playstore permantly and google play music [duplicate]

Is there any way to change my playstore to the usa version i tried using vpn programs i found on the playstore and it worked for a few times but it seems as if google right now knows that im using vpn ...
0
votes
0answers
164 views

Google shows wrong country [duplicate]

Play Google does not show apps for my country. I visited another country and came back and store is stuck to that country, I tried clearing data, removing my addresses and cards from Google wallet ...
0
votes
0answers
24 views

unable to install app from playstore [duplicate]

It is showing error saying "unknown error code during application install:- 25". I have tried removing libs for the same app from root browser.
0
votes
0answers
53 views

App not compatible anymore

I recently had to factory reset my phone, a Samsung GT-S5302 with Android 2.3.6. Now I'm trying to reinstall apps from Google Play store, but one of them says "your device is not compatible with this ...
0
votes
1answer
50 views

Prevent app installation when switching phones

I would like to know if there is a way to prevent the auto-install of apps when switching to a new phone / device. Going in and uninstalling apps is a bit of a pain and I'd like to avoid it. I did not ...
0
votes
1answer
189 views

Unable to access Google Play because of account verification problem

My dad has a HTC desire A8181 and he has a problem where he can't log on to google play. It happened like this: 2 years ago my dad got a message that he had to log in to google play on a Google ...
0
votes
1answer
227 views

Can't authenticate account on the Google play store

I've been having authentication issues on the google play store for a while now while using my tablet. I have a Galaxy tab II 10.1, My phone authenticates just fine. I just reset the password on ...
0
votes
1answer
435 views

Google Play Store: Package file was not signed correctly

I'm using Lenovo A369i and my Android version is 4.2.2. When I install an app, after it's finished installing, an error appears, Package file was not signed correctly First time, I thought maybe ...
0
votes
0answers
30 views

Why doesn't Google Play perform partial updates, rather than re-downloading the entire app? [duplicate]

I would like it if Google Play could download only partial app updates, instead of re-downloading the entire .apk file. On my 4.3 device this doesn't exist. Is there any reason behind this?
0
votes
2answers
155 views

How to root a Samsung Note 3 Neo bought in China?

I bought a brand new Samsung Note 3 Neo here in China, just to find out that all the major google apps are obviously not working. Could have thought of it before! I found some comments in this forum ...
0
votes
0answers
135 views

Google Play keeps asking for an account (new or existing) and does not start anymore

Suddenly Google Play stopped working and now it is always asking me to provide an existing account or that i create a new one. When i try to use my existing one, it tells me that that account is ...
0
votes
0answers
8 views

cannot download music album via google play on medion junior tab S7316 [duplicate]

help please, i am trying to download Christmas album for my 9 year old who wants to learn "Walking in the air". when click to buy it comes up with Error ... error while retrieving information from ...
0
votes
0answers
75 views

How to avoid update and go right into the application?

Whenever i open Clash of Clans, it gives a popup saying Update is available! Good news! A new version of the game is available There is no cancel option. No matter if I click the back button or ...
0
votes
0answers
28 views

Auto Backup lost [duplicate]

I have over 658 pictures that were auto backed up on my old phone then got transfered to my new phone, but something was deleted under the "auto backup" folder to where I can see my pictures, but when ...
0
votes
1answer
110 views

How to change the Google Play email [duplicate]

I recently have gone from IPhone to Android. And my Google Play store is under an old email that has deleted its self. I have a purchased app that I need for school on this account, is there a way ...
0
votes
0answers
16 views

Android MINUS Google? [duplicate]

On my Lava mobile, I run Android 4.2.2 as it came installed. However, I want to remove Google completely. FWIW, I am not too pleased with the ToS and Privacy Policy of Google. Moreover, I almost ...
0
votes
1answer
79 views

How to delete a Play store accpunt through system [duplicate]

I have sold my old android mobile to a person and made sure that the mobile was completely formatted. But, when I try to view the list of devices in Play Store it is listing both my new and old ...
0
votes
0answers
419 views

List of purchased apps and app install/uninstall history log anywhere?

My device was damaged and since then I've had to order a hardware replacement. Given that all purchases and application installs/uninstalls via Google Play Store are carried out in connection with my ...
0
votes
0answers
251 views

internal storage error

I hav my new htc desire 816g. Its been a month i hav been using it without any problem. But after i updated my software build no. To 1.24.720.001, i m hav this issue that there is "insufficient space ...
0
votes
1answer
72 views

Updates installed on auto

I have found that my Samsung Galaxy SIII's Play Store is auto-updating applications without telling me anything. This is not acceptable, since it is updating apps most of which I never use. How do I ...
0
votes
0answers
96 views

Unable to play games after using RAM Expander

I can't play any games after activating ROEHSOFT RAM Expander. They hang after activating swap file, and I don't know how to force Android to use the swap file.
0
votes
0answers
11 views

can i use the european playstore from canada? [duplicate]

Im Canadian is there a way for me to access the European version of the google playstore (besides using a EU credit card and faking my address)? Alternatively; has anyone figured out a way or ...
0
votes
1answer
569 views

“there is insufficient memory on the device” [duplicate]

Well my dad just bought some phone for me "x-touch ocean" and I've beeeeeen trying to download apps but it keeps saying "insufficient memory on the device" I tried deleting apps I already found in the ...
0
votes
0answers
77 views

how to reinstall with future updates in play store

Am rooted my mobile xoloq600s. And unfortunately uninstall the play store.in my mobile always showing ((Google exchange service is stopped)) And am install the play store with my frnds backup file it ...
0
votes
0answers
15 views

Please help me change the country for google Playstore [duplicate]

My son has a Galaxy mini s3, uses PlayStore. I have tried to change his country from Israel (where we were when he originally opened the playstore account) to America (our permanent address), but I ...
0
votes
0answers
9 views

Error in Installation -24 [duplicate]

Im trying to reinstall some apps after ive factory reset my phone but when it wont complete the process cos this messages pops up saying Unknown error in installation '-24'. What does that even mean? ...
0
votes
0answers
33 views

I'm trying to download an app, but it wont let me press certain buttons…whats the matter? [duplicate]

So I have 7 inch long android tablet. I am trying to download an app, but whenever I click on install it asks me to confirm, but it wont let me press continue or skip. Ive tried doing the paint app ...
0
votes
0answers
39 views

Whitelisting an application catalog/store

As the title says, does anyone know how to "whitelist" an application store ? Here are the reasons I want this : 1, Keeping the "unknown sources" flag always enable, is "dangerous". 2, Switching ...
0
votes
0answers
80 views

Error “package not correctly signed correctly. uninstall the previous app” on new Micromax A108

When updating the built-in apps like Opera Mini, I'm getting the above error. I even tried downloading some apps like WhatsApp but those give me an error that the Google Play app is not updated and ...
0
votes
2answers
225 views

l format my Huawei G700-T00 and now l cannot install it again [duplicate]

Please how can l reinstall google playstore on my Huawei G700-T00. i have tried to install it three time
0
votes
0answers
10 views

Google Play Store not Updating in my New HTC Desire 816 [duplicate]

I bought a new HTC Desire 816 Dual Phone and it prompted me to sign in to my G mail which i did. But it requested for update to my Google Play store which returned with Error 403. I cant download any ...
0
votes
0answers
145 views

Google Play/Wallet/Hangout NOT working AT ALL Please help

This particular issue is driving me mad. Issue : 1) Google Play, Google Wallet, Google Hangouts, Account Sync shows connection Error. "check your connection and try again" 2) No matter which ROM I ...