For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

learn more… | top users | synonyms (3)

-1
votes
0answers
47 views

Google Play Error 486 - Coby Kyros Tablet

I am experiencing Error 486 when using Google Play on a Coby Kyros tablet. What is this and how can I fix it?
0
votes
0answers
120 views

I can't download apps on the play store

My device will let me open but when I click on an app for more info it says authentication required, and won't load app details. I rebooted the device and the connection is fine, I've downloaded many ...
0
votes
3answers
173 views

How to download an app from another region/country?

I've found duplicate posts, but they are outdated. The solutions no longer work as some of the apps have been deprecated, and things have changed since 2013. My phone is NOT rooted, I have a HTC ONE ...
-1
votes
0answers
138 views

Error Retrieving information from server, Google account problem(?)

thanks for helping.. I have 2 google account,and logged in to a same gadget, Cross A10. --The first one have a problem, cant install any google play apps "Error Retrieving information from server" ...
-1
votes
1answer
125 views

Google Play Store does not open

i have a alcatel onetouch, since two days ago i try to open the Google Play store, but it does not show up, i looks like it will open but it get closed inmediatly, i don't know why does anyone can ...
12
votes
2answers
5k views

Can I configure Google Play to see App Reviews in several languages?

By default Google Play is configured to display reviews only in my native language (not english). But there are a lot of reviews in other languages, especially in english and I want to see them also. ...
2
votes
1answer
165 views

How do Xiaomi and YU! (CyanogenMod) phones have Google Play Store in India?

Earlier I had asked a query on how CyanogenMod is it from Android. The answer mentioned an interesting point: CyanogenMod is not permitted to ship the Google-Apps with their ROMs, you have to ...
1
vote
2answers
32k views

Samsung Galaxy Ace S5830 - Google Play Store Installing

I hava Samsung Galaxy Ace S5830 and my Android version is 2.2.1 I have not Google Play app on my phone. Can I install Google Play app with this specifications. If not how can do it? I just do not ...
3
votes
2answers
2k views

Unable to reach Google Play does not recognize my device

I have the HUAWEI G520-5000 mobile phone which was bought in April 2013 from China during a business trip. The device, despite of being locked for China Mobile carrier, is working properly for my ...
11
votes
1answer
8k views

How to check an application's checksum or hash on Google Play?

Some free applications on Google Play are limited to the United States so the rest of the world has to use dodgy sites to get them. However the security of such sites are questionable as the apps ...
2
votes
1answer
136 views

Device does not register with Google to access the Play Store

I just got a new BLU studio G and after configuring my google account I can access my gmail, drive and other stuff, except for Play Store and Hangouts. I went to my account settings on the web and in ...
0
votes
0answers
177 views

How can I download apps from play store directly to my external SD card?

So my phone is an Alcatel One touch that has about 1.88 GB of internal storage, I downloaded about 3 apps and the memory isinsufficient. Obviously I bought a 16 GB external SD card, the problem is the ...
4
votes
4answers
32k views

Cannot download anything from Google Play store via mobile data

I have an LG G2 with Android 4.4.2. All of a sudden I cannot download apps or updates on the Google Play store: no error messages, it just spins its wheels. On the Google Play Store, it just says ...
25
votes
7answers
21k views

How to get rid of update notifications for a given app in Google Play Store?

General question I have an app X installed on my device in version Y. I don't want to update it to any newer version (Y+z) for some reason. Still, the Google Play Store app always lists updates for ...
5
votes
2answers
1k views

One purchased app stuck at “Starting download…” but others download fine

I purchased an app from the Android Marketplace and the download will not start. It is stuck at "Starting Download..." and none of the suggestions on the support site worked. I can download other apps ...
1
vote
0answers
76 views

Google play reports insufficient memory despite being able to install apps from F-Droid

I have a Motorola Photon Q running CyanogenMod 12.1 (Android 5.1.1). I've read through all the questions listed in the insufficient-memory wiki, and none of them have helped me so far. Whenever I try ...
4
votes
2answers
3k views

Can't install new apps, all incompatible with Android phone (ZTE Blade)

After spending a few moments moving some apps from my phone's internal storage to my SD card, I'm no longer able to download/install apps. Every time I try to get one (like the Wikipedia app) I get ...
0
votes
2answers
80 views

How to format a flash drive to fat32

So I'm kinda stranded after accidentally wiping out my whole internal storage. I'm trying to install a temporary ROM e.g CM on it via USB OTG on TWRP. My phone doesn't have an OS on it. I have no PC ...
5
votes
2answers
248 views

App Availability After Deletion from Playstore

I wanted to ask that what would happen to an app (For example Flappy Bird) that gets deleted from the play-store. However, I still have it on my mobile. I am changing my phone and plan to sell the old ...
9
votes
1answer
35k views

Where does the Play Store store the apps I am currently downloading?

I was downloading Facebook from the Play Store awhile ago when the phone suddenly hanged up so I forcefully shut it down by removing the battery. Now when I re-boot Facebook is no longer in the queue ...
0
votes
1answer
59 views

Is it possible to stop certain apps from updating via Google Play? [duplicate]

A friend of mine updated a certain app and I don't like the choices the devs made. I'd rather stay on the current version. I know that I can set Google Play to not update apps automatically. Thing ...
5
votes
3answers
12k views

Google play disappeared from my phone

While uninstalling some app I may have accidentally uninstalled Google play app. But even then I have updated Google play app before and while uninstalling it should remove only updates from my phone ...
0
votes
1answer
35k views

Play Store won't download or update apps

I am using Samsung Galaxy Duos GT-I8262. Yesterday I encounter this strange problem. Whenever I download or update an app from Play Store, it only shows downloading bar and the app won't download in a ...
0
votes
1answer
2k views

Unable to access Google Play because of account verification problem

My dad has a HTC desire A8181 and he has a problem where he can't log on to google play. It happened like this: 2 years ago my dad got a message that he had to log in to google play on a Google ...
1
vote
1answer
320 views

Google Play Store crashes on Amlogic Android TV

I have install Google Play Store (via flashing a GApps package through custom recovery) in an Amlogic Android TV device but after 2-3 reboots it keeps crashing. Here are logs from adb logcat: ...
8
votes
2answers
7k views

Applications: Rollback latest update

I updated Winamp today from the market and now I'm having troubles playing shoutcast stations and some mp3's. Is it possible to rollback only the update I installed this morning? or am I out of luck?
0
votes
1answer
238 views

Can't update to WhatsApp latest version

I got a message saying I was running on an old version of WhatsApp and that I must update the app from Google play store. However, when I try to update, it hangs at the message saying Updating and ...
5
votes
2answers
12k views

Can't install previously installed apps from Google Play

My Samsung Galaxy S2(I-9100) was upgraded to 2.3.6 by the technician at a Samsung Service Station. This resulted in a wiped-off of all the apps that I had installed along with some other data(like ...
0
votes
1answer
212 views

Re-install system google play store

I tried installing a modded playstore using Lucky Patcher but in the process it deleted the system app and didn't install the modded one. i have tried installing it manually but it just can't work ...
0
votes
0answers
86 views

Change google Play Games Username?

Can I change my Google Play Games username? I have looked for the setting everywhere, but can't find it. I have KitKat. Thanks, Ruchir
-1
votes
1answer
108 views

Accessing Google play store

When l click or try accessing the Google play store application on my android phone, the system says "server error", what can l do? .Now, l find it difficult to download applications on my phone
5
votes
2answers
7k views

On android, is there any way to sign into Google Play without also signing into Gmail?

I have an android tablet. I would like to sign in into the play store in order to get other apps, but I do not want to sign in gmail/contacts/calenders/g+ etc. This device will be shared among ...
0
votes
0answers
48 views

View all most recent ratings for an app in the Google Play Store?

How to view all most recent ratings (and not for only one particular language, which the sort by newest default does)?
0
votes
2answers
83 views

How can i get apps on my phone from ONLY my other phone, and not my tablet?

I am going to get a replacement phone and i only want apps from my old phone to be downloaded to the new one, and not my tablets apps. i know there is "google play-my apps-all", but that includes my ...
6
votes
1answer
79k views

How do I deal with unknown installation error code -505?

I have a Nexus 7 and it has just been updated to Android 5. Two apps give me trouble after the system upgrade, games that my kids play. Dumb Ways to Die and VVVVVV. Both of these had icons after ...
5
votes
3answers
581 views

How do I change the email address used for Google Play?

My email address I use for the Play Store will be invalid soon, so I need to change it. However I don't want to make a new account because I want to keep all my apps. How can I do that?
-2
votes
1answer
134 views

Google Apps error - Can't communicate with google servers

I'm having trouble with everything that pertains to google. I've read what you people have recommended and I'm still having troubles with Google Play and the Google Apps. I removed all my accounts and ...
0
votes
1answer
140 views

How to install Android from scratch

So I bought a phone from Aliexpress. It's a J5 Mini phone with Android 4.2.2. Problem is that it doesn't have Google Play services installed on it. When I open settings and try to Add Account, ...
-3
votes
1answer
71 views

Deleting unwanted package files

I have a samsung galaxy ace, android 2.1, jailbroken. I had 48MB free space and tried to install a 46MB file but it says that the package files are incorrect or smth of the sort and doesn't install. ...
7
votes
1answer
1k views

Is it possible to enable in-app purchases for Restricted Profiles?

I've set up a restricted profile on my Nexus to enable my children to have relatively controlled access to the device. Now one of them is asking for me to unlock a couple of features within an app ...
5
votes
9answers
56k views

Apps won't install (silently fail after 100% downloaded)

I have a problem with installing apps from Google Play onto my Samsung Galaxy S Plus phone. It has Android 2.3.6. Yesterday I tried to download some apps. When I clicked 'Install', the app began to ...
16
votes
5answers
172k views

Error 504 when downloading apps from Play Store?

My device is Motorola Xoom MZ604. The internet connectivity is 4G WiMax via my laptop as hotspot. The problem is when I'm trying to download any app from Google Play Store, it gives me an Error 504 ...
0
votes
1answer
268 views

Android App Downloading But Not Installing

My Device is Motorola Moto G 1st Gen. running Android Lollipop 5.0.2 From the last 2-3 months, my phone is not installing apps. It downloads the app and even shows installing but never completes. ...
1
vote
0answers
71 views

How to view bargain sales on Play Store ordered by discount or category

Before this is marked as duplicate, here are related questions but NOT dealing with this question Is there a way to sort apps in Google's app store by size? Is there a way to sort apps by ...
5
votes
0answers
707 views

How to install Google Play app (and services) on Android 6.0 (Marshmallow)?

Is there a way to install Google Play app on an Android 6.0 (Marshmallow) AVD? I have found the Open Gapps for Android 6 here: https://www.androidfilehost.com/?fid=24269982087008996 To install them ...
15
votes
1answer
676 views

If a paid app stops working, can I get my money back?

For example, the application Say it right! is using the Forvo third-party service. I guess the app can stop working eventually (for example if the API changes, or if the third-party service terms ...
1
vote
1answer
331 views

i cannot open my playstore application, using my google account

Everytime i open the play store store, it always directsme to the playstore setting where redeem appears and directing me to type my google password. just as i typed my password, connection problem ...
0
votes
0answers
133 views

Google play store says no connection, retry

Since I have patched "google play store" and "google framework service", when I have entering to the "google play store" for downloading apps, I have got faced with error everytime. Then I deleted ...
4
votes
4answers
747 views

Play Store error: “Check your connection and try again”, tried all possible solutions

I am using Huawei Honor 3C running v4.4.2, and is rooted for like 1 year without any issue. All of a sudden I am receiving this error: "Check your connection and try again" on Play Store. Every time ...
1
vote
0answers
303 views

How to fix white/grey wifi and connection bars?

My android phone is running on the 2.3.6 version. Recently, my phones wifi and connection icons have gone white/grey. All my apps/games are working. Gmail and google+ are working and so is google. ...