For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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2
votes
0answers
164 views

Google Play Music : Error retrieving information from server [RPC:S-7:AEC-0 xxxx-xxxx-xxxxx]

When trying to subscribe to the trial of Google Play Music, I came accross this error. I *had 2 accounts (removed secondly account while trying to resolve issue), primary is the only one active. ...
0
votes
1answer
46 views

LG Optimus L70 Google Apps Gone

I dropped my phone and the battery fell out. When I put it in and turned on my phone, all my Google apps were gone! Play Store, Chrome, etc. My accounts won't sync; I get this play services error and ...
0
votes
2answers
1k views

insufficient storage even with marshmallow sd card formatted for internal space and plenty of space

When I try to install an app from the Play Store I am getting the "insufficient storage" message but I have 20 GB free on my SD card that is formatted for internal storage. I am using a Moto G 2nd ...
4
votes
1answer
1k views

Android Marshmallow keeps moving apps to internal storage after update

I have a 32Gb SD card as adopted storage in my phone with Android M. It should be considered as the default installation storage for apps, as I have migrated the data to it. However, I still ...
1
vote
1answer
134 views

Verify if apps are fully compatible to the intended Android version upgrade

I am on 4.4.2 and am toying with idea of upgrading to Marshmallow, mainly to use doze feature I have 150+ apps and want to check how many of them are upgraded to work with Marshmallow, before ...
0
votes
0answers
12 views

How to fix error message on Google play store "error retrieving information from server [RH-01] [duplicate]

I was wondering if anyone could help me. I was looking through the internet trying to figure out the problem of why Google play store was asking me about authentication to be able to download a ...
-1
votes
2answers
140 views

Is Enable LOCK AND ERASE in Android device manager wipe all data in lost phone?

My Friend Mobile Lost yesterday and i tried to wipe his all data from android device manager but it shows only ring button and "Enable Lock and Erase" , and I Clicked that "Enable Lock and Erase" , I ...
0
votes
1answer
76 views

Will a Bluetooth controller work with an android app running on BlueStacks?

My son wants to play the mobile version of Skylanders Trap Team on his microtablet aka LG Optimus Exceed 2 with no service. Apparently it is not compatible with his phone, even though it runs KitKat ...
1
vote
1answer
289 views

How can I install Google Play on my Samsung Galaxy A5?

After some messing around I was able to get my soft-bricked Samsung Galaxy A5 Duos (SM-A5000) running again: Can I recover a soft-bricked Galaxy A5 without voiding the warranty? However, the version ...
0
votes
1answer
92 views

Google Store downloads Gmail

How do I use Gmail as backup for my Samsung Galaxy 6? Whenever I sign into Gmail it downloads all my email! Should I just set up a dummy account that is used only for that purpose? Or will it continue ...
0
votes
0answers
225 views

Downloading problem on Google Play Store

My Google Play Store sometimes says Can't download app and sometimes it just keeps on showing Downloading... and a continuously moving progress bar but it does not install the app.
3
votes
2answers
2k views

I can't install the Facebook app on Android 6 Marshmallow

I have just upgraded my phone (2nd Gen. Moto G) to 6 Marshmallow and now I can't install the Facebook app. With Android 5 I had the app installed on the SD card (along with a bunch of other apps), ...
1
vote
0answers
165 views

LGG4 marshmallow: third of apps uninstalled after turn off/on - playstore says they're still installed

My LGG4 was fine until the upgrade to marshmallow in January. After the upgrade nearly half of my apps had lost their icons replaced by the android icon. Clicking these, says app not installed. But ...
-3
votes
1answer
104 views

how to fix the problem of google play store? [closed]

I have accidentally uninstalled the google play store updates. Now the play store is showing error and not working. The error message is continuously popping out which is very annoying. How to get it ...
0
votes
0answers
25 views

purchasing google play card/credit during travel to be used in country visited

If I were to visit Canada from the United States, could I use my credit card to purchase google play credit for someone with a google play account via the internet?
0
votes
1answer
167 views

Play Store app download 100% then starts over to 0%

I can successfully download small apps like solitaire, but when I try to download larger apps/games that are 65 MB large, it downloads 100% then it starts over until I go in and cancel the download. ...
3
votes
2answers
494 views

One of my account can't login to google play

Now if I login to that account I got this screenshot Obviously I press try again. It doesn't work. A few hours ago I used that account to get some US apps. However, I think I can logged in just ...
1
vote
0answers
21 views

Every microphone app for using with AUX has a loud noise in the background

Every app that I download for android with the function of using android as an external microphone (For example, attaching the fone to pc using an AUX cable) produces an noise that is very loud, and I ...
0
votes
0answers
170 views

Auto-updating Apps Only at Home

I have a OnePlus One with Cyanogen OS (which is based on Android). On Play Store, I have set Auto-update apps over Wi-Fi only. I'm assuming that this causes apps to be updated even on public Wi-Fis ...
1
vote
1answer
71 views

Play store on AVD

Is it possible to install the play store and download apps on an AVD (Android Virtual Device, aka Emulator)? I can't seem to find an image or anything documents on it.
0
votes
0answers
101 views

Android APP Play Store Lanuages

I now have three languages in my PicVidShare Camera APP Play Store listing. English (Default), French and Chinese. Using the same steps I get this error message. Please check the languages marked ...
1
vote
1answer
119 views

What is the meaning of 1,000,000-5,000,000 installs in google play?

I used to see a number in Google Play Store app on my tablet showing the number of installs for an app. However, when opening google play in PC browser, e.g. for the DI app (shown in figure) under ...
0
votes
2answers
158 views

Cannot add google account (It is not in the list of available account)

I bought the tablets from China, and if I want to add Google account (from Settings.Account.AddAccount) ther is no google account in the list.. There is only Corporate IMAP POP3 tablet: x-302 of ...
-1
votes
3answers
334 views

Unable to download apps from Play Store using mobile data

I have Mi4i mobile. I am trying to download applications from Google Play Store- when I click on Install it displays "Waiting for WIFI...". I am on mobile data, but it is not downloading through ...
0
votes
0answers
61 views

categorization of reviews on playstore listing

recently i noticed that there is some count is displayed on review listed under the product listed on play store. The attached image is reviews of google Chrome browser for android. But the ...
0
votes
0answers
50 views

What resources are available to investigate the disappearance of an app from Google Play?

I used to use an app called "Image Privacy" to strip EXIF data from images on my phone. I noticed that it was not installed on my current Android phone and went to the Google Play app store to ...
-5
votes
1answer
92 views

How to find a paid version of an app? [closed]

I want to buy Clash of Clans pro version and install it on my device. I found that this game has pro/premium version available. I went to Play Store to install it. I searched this game's pro version ...
1
vote
1answer
110 views

Filtering Play Store

I often look for "best" application among other similar. Of course, what is best for me, is not necessarily best for anyone else. When I look for "best" application for desktop operating system, I ...
-1
votes
1answer
119 views

whenever I attempt to update or install an app I get and error

I have been trying to update apps and install games for a month. I have looked all over for help. I was told to turn phone off and then back on and go to step two which didn't work. The problem I'm ...
0
votes
1answer
212 views

Google play store not working when default install location is SD card

I have a non-rooted Android 5.0 device. The Android installation of my phone provides an option to set the default storage location (analogous to adb shell pm set-install-location 2, I think). After ...
2
votes
1answer
187 views

Can't remove stolen phone from account

So I had an Android phone stolen - nearly two years ago now. When it was taken, I immediately reset my Google account password (and most others). I have 2-factor auth on my Google account. I have ...
1
vote
2answers
100 views

Why will a video game from the google play store be asking me for root/super users permissions?

So I don't know if this is a question for here or security.stackexchange.com but the thing is I installed a game that ask me for root access to my system it seems suspicious and strange why will a ...
0
votes
2answers
1k views

Can't get into Google Play Store after changing Gmail password

After resetting my Gmail password, my Android phone (Galaxy S4) can't get into the Google Play Store. It keeps telling me "A change in your account requires that you sign in again." I sign in with ...
-1
votes
2answers
172 views

How do you change the language on Google Play? [duplicate]

How do you change the language on Google Play? I'm American, so I want it in English. I live in Luxembourg, have a Lux SIM card and bought my phone in Thailand and yet the Google Pay Topics are all in ...
0
votes
0answers
55 views

How to gift in-app purchase?

I'm trying to gift my SO the pro mode of an app (Pomodoro challenge, specifically). This is an in-app purchase, not a separate, premium app. Is there a way to do this?
0
votes
0answers
34 views

How to export conversations from Bluestacks to an Android?

I used to have WhatsApp on Bluestacks but now I own a cellphone and want to restore my conversations and contacts from bluestacks to my phone. How could this be done? Is it possible!? When I try to ...
2
votes
1answer
1k views

How to tell when Google Play Store credit will expire?

For Google Play Store credit that does expire, how does one see when it expires? For credits that do not expire, see this QA.
1
vote
1answer
5k views

Is apkmirror.com safe?

Is it safe to download and install Google Play from apkmirror.com? How can I check this is a safe download? Backstory: I had to factory reset my original Samsung Galaxy Tab as it refused to start ...
0
votes
3answers
93 views

Can I have more than one tablet on the same email account?

I have two tablets for each of my kids and I set them both up with my email account on the app store to get them games. But when trying to use the PC to choose the games for me it will only let me ...
-1
votes
1answer
199 views

Reset Google Play password

I forgot my son's password to filter which apps he download through the Google Play Store. How can I reset it?
0
votes
0answers
949 views

Phoenix OS and gapps : strange behaviour on my nexus 10

I've just installed the latest version of Phonenix OS on my tablet Nexus 10. Since a little of space is left,I have installed the pico version,that I found here : ...
1
vote
1answer
41 views

prevent google play from showing books only

I want to prevent google play from showing any books because there are some inappropriate books and google play's parental control didn't work perfectly(as they said not 100%). I don't want to ...
5
votes
2answers
204 views

Can an app installed from Play Store being dropped support due to changing requirement in Android version?

Can an app installed from Play Store being dropped support due to changing requirement in Android version? If a very low percentage of app users still uses a very old Android version, and the ...
1
vote
1answer
89 views

How to use an older version of an application?

I was using an application. Then the multiplayer mode stopped working, so I decided to reinstall it. After I uninstalled the app, I realised that an update had been made and my Android version is too ...
2
votes
1answer
133 views

How to get notified about removed apps from play store?

Recently I found some apps (which I already installed) have been removed from play store for different reasons according to google. Is there a way to get notified about removed apps from play store? ...
1
vote
1answer
269 views

Unable to download apps from google playstore via wifi

Is there any possibility to block app downloads from google play store via WiFi? I tried all the steps like Clear cache data from playstore app Delete google account and recreated it Factory reset ...
4
votes
2answers
165 views

Is there a way to turn off app updates when global and app-specific autoupdate setting is already set to Never/Off?

On Monday, January 18th, 2016, on a never-network-locked-or-branded Nexus 5, I've noticed that the Google Chrome app was suddenly updated, together with the user-installed "My Cricket" and one other ...
-1
votes
2answers
100 views

Get a list of all applications I have ever installed on any phone [duplicate]

This is strongly related to Android market. I have once used an application which I now cannot find using the search function. Unless it was withdrawn, it must still exist and I want to find it. ...
1
vote
0answers
63 views

Verification Phone Play Store

I want to create a different/new Play Store account in my new device, but when the Play Store asks me for my phone number, it says that it was used too many times. Is there a way to fix this? ...
-2
votes
1answer
343 views

Google Play says my device isn't compatible with the app even though it meets required Android version

I have a Hisense HS-U601 with Android 4.4.2 but when I try to download apps on Google Play that requires 4.0 and up it always says it's not compatible. For instance I can't update my Instagram app ...