For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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0
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0answers
5k views

How to remove monkey test and time service? [duplicate]

I am using a Micromax Canvas A116. It's not a rooted phone. I've done a factory-reset, but still malware app existing. How to remove monkey test, time service in mobile phone? And everytime phone gets ...
0
votes
2answers
771 views

Google Play Store says “No connection”

I was using Freedom app and then one day Google Play Store stopped working in my device. It says "No connection" now. I have done everything I could, I uninstalled Freedom app Force stopped ...
0
votes
1answer
56 views

“insufficient space on device ”

I have zero cache and 75MB and yet I'm unable to download an 8MB app. I've already deleted all my important apps to make space for it and yet that annoying message keeps showing up. PLEASE HELP. Im ...
0
votes
2answers
91 views

Will SoftkeyZ Root app work on the device Yureka out of the box?

Softkeyz is a root app. Yureka runs CyanogenMod out of the box but I don't know if it's rooted or not. Is it safe to install softkeyz root app and use it?
0
votes
2answers
177 views

Would uninstalling Play Store and Play Services delete user data on phone?

If I uninstall Google Play Store and Play Services will that delete files such as texts, pictures and more. My issue at hand is this error continuously appearing on my phone: "Google Play Services has ...
0
votes
1answer
151 views

is it possible to queue up episodes in Play Movies & TV?

In Google's native "Play Movies & TV", the app that plays your movie and TV content purchased from the Play Store...is there any way to queue up something to play next, or an option when watching ...
0
votes
0answers
51 views

Google Play authentication problem [duplicate]

I just bought a new Lenovo Vibe X S960. I never get to connect on Google Play Store. I got the following message after opening it Authentication is required. You need to sign into your Google ...
1
vote
2answers
1k views

Google Now - “no app found to open url”

I've been having this problem for about two days. It started happening at random and I've not been able to find solution to the problem. Basically if I try to open a link to a website that has an ...
1
vote
1answer
305 views

Playstore stuck on downloading apps, cannot install anything

I can't install apps. All my phone does is to show the installation progress-bar, but nothing else: it never does download. I've already rebooted my phone and took my SD card and my battery out. And ...
-3
votes
1answer
84 views

I accidentally disabled a game app, and want to enable it again

I have an app called Episode Choose Your Story. Every time I open it, it closes. I've tried unistalling and reinstalling it, but it's not working. I think it's disabled. How do I get it to work again? ...
0
votes
1answer
128 views

Why does google play music conceal music files from the user on an android but not on a desktop computer?

It seems inconsistent to me. I can do anything I want with files I bought from the play store as long as I'm on my computer. What's the point of restricting access on phones?
1
vote
1answer
2k views

How to download OBB files without using the Chrome/Firefox Extension?

First of all, let me emphasize that I AM NOT TRYING TO PIRATE ANYTHING. My situation is that I have this game which needs to be updated, but I have been failing to finish the update every single ...
0
votes
1answer
389 views

I forgot the Google account name that I used for buying apps on Google Play, can I recover it somehow?

I am not sure if this fits here, but I saw a couple of other account related questions, so I'm giving it a shot. I just resetted my phone and forgot to take note of one of the two Google accounts I ...
0
votes
1answer
96 views

Google play store now forcing adware on my android

I was being swamped by google play store adware, redirecting my phone to the google play store and various downloads. It happened any time I activated anything on my phone... opened a folder.. ...
0
votes
0answers
69 views

What sync options are required for a Google Play account only for purchases?

I have two Google accounts I synchronise my Android device with. One account is for my calendar, contacts, and email. Another I use only for the Google Play store. I use this second account so I can ...
0
votes
0answers
10 views

Google deduction of Rs 50 for downloading tinder plus app [duplicate]

I want to understand why did google play deduct Rs 50 when I tried paying paying Rs 122 for Tinder Plus app? Also the app didn't get activated and I am not sure if I should make another transaction. ...
0
votes
0answers
55 views

I have problem connecting to my google play account on my galaxy note 8 GT-N5100

I am receiving the error report saying: Can't establish reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. I have ...
1
vote
0answers
1k views

Why would external Storage Location be unavailable in Play Music and Play Movies?

I have a Galaxy Tab S running Android 5.0.2. I also have a 32GB SD card installed. Supposedly I should be able to set Play Music and Play Movies to download to the external card, but those options are ...
0
votes
1answer
502 views

List of most popular Android devices to support [closed]

First post here so sorry if its in the wrong place. We are now starting to develop for Android and i am sure this is a age old question but here goes. Obviously Android has hundreds of devices and ...
0
votes
0answers
50 views

“Lost connection” error by Play Store after deleting its cache. How to fix it?

My partner has a second hand Samsung Galaxy S3 for a while now, something expired with the previous owner's account. We managed to remove that account and set up a new one but it hasn't worked very ...
1
vote
2answers
3k views

Play Store error: Error while retrieving information from server, when trying to install apps

I cannot install applications from the Google Play Store. When I try, it says "Error while retrieving information from server." My phone is a Samsung Galaxy S4, running Android 4.3. How can I fix ...
0
votes
0answers
122 views

Through Google play and youtube am getting much more download speed(nearly 10 times) than other sites on browser or other apps.how is that possible.?

An usual thing is happening with my ISP, it is giving 1mbps speed while browsing or downloading from any other site, but 10 or 11 mbps speed while am downloading or browsing stuff from youtube or ...
0
votes
0answers
123 views

Data network problem: Chrome timeouts while Twitter fine

My OnePlus One cellphone works fine with WiFi. Android 5.0.2, OxigenOS 1.0.0. All apps are updated. However, when on data (3G or LTE), Chrome, Google Play and a few other apps can not communicate ...
1
vote
1answer
373 views

i cannot open my playstore application, using my google account

Everytime i open the play store store, it always directsme to the playstore setting where redeem appears and directing me to type my google password. just as i typed my password, connection problem ...
4
votes
2answers
950 views

Download progress notification and Google Play Store showing different progress percentage

As the title says, I've noticed that the download progress in the notification bar and the progress in the Play Store shows different progresses. Screenshot: My question is why does this happen? Is ...
0
votes
0answers
133 views

Would downloaded apps update or continue to work if Play Store is uninstalled?

I want to remove the Google Play Store from my rooted phone. My concern is whether or not my downloaded apps will still function or update. I want to know what would happen if I uninstall Google ...
4
votes
4answers
925 views

Play Store error: “Check your connection and try again”, tried all possible solutions

I am using Huawei Honor 3C running v4.4.2, and is rooted for like 1 year without any issue. All of a sudden I am receiving this error: "Check your connection and try again" on Play Store. Every time ...
-2
votes
1answer
2k views

How to sign in to my Google acount to use Play Store

I can't sign in to Play Store and download an app. It keeps saying "Authentication required. Please sign in to your Google Account".
1
vote
0answers
224 views

Cannot install Google Camera on Nexus 5 running CM 12, neither from Play Store, nor with ADB

I need to reinstall Google Camera, and I tried to remove it via Settings -> Applications. Everything went fine, but when I tried to install it back via Play Store, it said: Unknown error code ...
3
votes
4answers
5k views

How to downgrade an app if it has been updated via Play Store?

I have an app installed on my phone, which I've installed from the Google Play Store. If I update the app and don't like the upgraded version, is there a way to undo the update and downgrade back to ...
0
votes
1answer
2k views

Every app in GAPPS works fine except Google Play Store and Google Play Services. How to fix them?

I've done the factory reset, yet I see the popups "Unfortunately Google Play Services has stopped". I've tried reinstalling the GAPPS but a weird situation came up. I can sign in but the pop up ...
2
votes
1answer
235 views

Do people in your circles/contacts see your downloaded apps in their recommendations?

is your app/movie/book history available to people in your circles/contacts by means of recommendations or some other way
0
votes
0answers
520 views

samsung galaxy s cannot add google account

My HTC was run over by a bus and I am temporarily using my Samsung Galaxy S whilst the phone is being repaired. I discovered yesterday that my google account was syncing. I was able to login into my ...
0
votes
0answers
39 views

How to reinstall google play app after deleting it? [duplicate]

I have a rooted phone and tried to link my play store app to the second partition of my memory card. However, when I wiped the data on the second partition, I forgot to remove the link of my play ...
0
votes
1answer
200 views

How to stop one app from ever updating? [duplicate]

Recently BBC updated their app with the new Material theme, and it completely ruined the app, I reverted back to the previous version using Titanium backup, and I want to ignore BBC app updates ...
-1
votes
1answer
49 views

How can I identify Mobile Speaker issue and how to reduce the noise while Music is playing in Speaker?

I'm using Samsung Galaxy Grand2.Recently I'm facing Noise(with some vibration) while listening to Music in Mobile's Speaker.How to confirm that it's mobile speaker issue and also how to fix it? Kindly ...
0
votes
1answer
137 views

Error retrieving information from server

Whenever I try to download an app from Google Play Store, it allows me to accept the App Conditions but I don't see it downloading. A sign that shows there's an error pops up, 'Error retrieving ...
4
votes
1answer
219 views

Why does the play store show “deactivate” instead of uninstall

I was reviewing the recent update changes for the Outlook app when I noticed that instead of the normal uninstall button, it says dectivate instead: Screenshot showing the button (click to enlarge) ...
0
votes
1answer
157 views

Unable to purchase apps

I am new to Android but have got a new phone running 5.0.1 using my Gmail account administered by my university in New Zealand. However I am unable to purchase apps in the Google Play store. I am able ...
0
votes
1answer
6k views

I rooted my mobile and my google play store is not working

I uninstalled updates and force stoped it. I even uninstalled the updates and cleared cache. I did factory reset but not working. Now i can't even add or sign in my old account. What should I do? Help ...
0
votes
1answer
155 views

McAfee Free Antivirus won't update from Play Store returning error -505

I am putting McAfee in System/app directory to prevent standard users from uninstalling it. Once I try to update the package from Play Store, the download progress reaches 100% and when it tries to ...
2
votes
1answer
201 views

Ridiculous error on all google play store Using CM 10.1.3

I have a crazy problem. Whenever I update anything I get this error update for (insert Google app here) could not be downloaded due to an error (error while retrieving information from the server. ...
0
votes
1answer
267 views

Moving app sync from one google account to another

Okay I am using a new Gmail account on my PlayStore to browse my tablet. Now the problem is that all the apps that I downloaded using my first account, so when I log into the using my second account I ...
0
votes
1answer
74 views

Add an app to the Google Playstore installed list

I have recently have had to flash my GApps package on Cyanogen. As a result all the application that were previously listed in the installed apps section are no longer present any more. Is there any ...
0
votes
0answers
79 views

Installing File Explorer on Droid 2

I have a Droid 2 (very old, model from 4-5 yrs ago). My phone is stuck on airplane mode and I am unable to turn airplane mode off. I found a way to fix it that looks very promising. ...
0
votes
1answer
289 views

“insufficient storage” though nothing is installed

I can't download any apps onto my android tablet. I have put it back to factory settings and it has nothing saved on it at all and is still telling me I have insufficient storage. I can't even install ...
1
vote
1answer
864 views

Google play infinite login loop

I recently changed my Google password, but now when I open Google Play and Gmail, it prompts me for my password and won't accept it. It works in the YouTube app only. I've tried rebooting, but this ...
-1
votes
1answer
197 views

Unistalled Updates on pre-installed app

So my Facebook wasn't working, and would only load for a while then crash when I tried to open it. I uninstalled the app updates, then tried to install them again but when the updates were installing, ...
-1
votes
1answer
779 views

Unable to sign-in into Google Play Store after logging out

I downloaded Freedom app, but I didn't find it interesting, so I uninstalled it completely. After a while I tried opening my Google Play Store, but it didn't open and shows: "No connection - retry". ...
0
votes
0answers
270 views

Is there a guaranteed safe way to sideload the Google Play Store on FireOS?

I recently got a fire phone, and wanted to get the google play store on it. I found this page (http://sideloadfirephone.com/google-play-for-the-amazon-fire-phone/) with links to the google play store. ...