For questions related to Google's official content store for Android devices. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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1
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1answer
2k views

Unable to locate play store after flashing my android phone to CM7

I flashed my Samsung Galaxy I5510 with CM7. Everything was fine until I found that the Play Store was missing in the app drawer. I am unable to find it anywhere on the device. I even tried ...
3
votes
1answer
1k views

Keep getting message error retrieving information from server DF-DFERH-01 from the play store

I have a storex ezeetab702 tablet. My Google Play Store was working very well until a few weeks ago, when it start saying "error retrieving information from server DF-DFERH-01". I tried to clear the ...
1
vote
0answers
277 views

Problem installing skype

I am running android 4.1.1 on asus transformer tf300t. When trying to install skype using the google play, i am getting: unknown error 24 All other applications I am trying to install are working ...
4
votes
1answer
229 views

Xbox Smartglass does not install for another user

I installed Xbox Smartglass from Google Play for one user. Afterwards, I tried to install it for another user, but I got this error: you cannot install this app because another user has already ...
2
votes
1answer
520 views

I want to prevent Google Market from upgrading to Google Play store

my HTC desire HD wont download from the Google Play Store , but will from the Google Market. How do I stop the phone from automatically upgrading ?
4
votes
4answers
892 views

How can I resume cancelled app dowloads after attaching a Google account?

I got a new phone and I signed in with my existing google gmail account. To my surprise, the phone started redownloading all of the apps I had on my other phone over my cellular data connection. ...
1
vote
0answers
593 views

Market not working on droid 2 with 2.3.3 after factory reset

I did a factory reset on the phone, to switch to a different email account. Since it's cell service contract expired a while ago, I used this to bypass activation and get to the home screen, then ...
0
votes
0answers
1k views

RPC:S-5:AEC-0 error on brand new tablets [duplicate]

Possible Duplicate: Google play fails to install application with RPC:S-5:AEC-0 I recently bought 2 of these tablets, which had good reviews. I bought them for my young daughters for ...
1
vote
2answers
261 views

Does the google play store not provide updates for frozen apps? [duplicate]

Possible Duplicate: Is there any other way to get updates to frozen apps? I freeze problematic apps in hope of waiting for a better update. When frozen, the apps once did update like ...
9
votes
2answers
5k views

Buying from Play store using a credit card with foreign billing address

Is it possible to use a credit card with a foreign billing address to buy items from a local Play store? I have a Visa credit card from a German bank with a billing address in Germany registered in my ...
7
votes
3answers
866 views

Does the Google Play app always updates automatically?

I use Android 4.0.4 (Cyanogenmod) and I have the habit of disabling automatic updates for all my apps. I have noticed the Google Play app seems to update itself automatically -- when there are updates ...
2
votes
1answer
215 views

Tried hack to force 4.2 update, result is a broken play store. Theories?

So I'm on a Galaxy Nexus. Still on 4.1. I tried the 'hack' where you clear data on the Google Services Framework, then check update, but no luck. I shrugged and got on with my day. Now I'm ...
7
votes
1answer
2k views

How to select content language on Google Play Movies

I'm in Germany and I want to download movies in English from the Google Play store to watch my Android tablet, however I can only get movies in German. How can I get the English versions?
13
votes
2answers
782 views

Is it “safe” to provide users with the apk file?

I was wondering, if I have an app that is available on the Play Store, is it "safe" to provide a direct download of the apk file to someone (either signed with the proper keys, or just debug-version)? ...
5
votes
1answer
26k views

I want to remove credit card information from Play Store

Please let me know how can I change my credit card information that I entered when I set up the Play Store.
2
votes
2answers
2k views

Unable to access Google account in Android Market on HTC Desire HD

After resetting factory settings, I am not able to access my Google account in Gmail / Market / Talk. Whenever I try to "sign-in" to Android Market using Google account, it shows error with title as ...
5
votes
3answers
9k views

Error 504 when downloading apps from Play Store?

My device is Motorola Xoom MZ604. The internet connectivity is 4G WiMax via my laptop as hotspot. The problem is when I'm trying to download any app from Google Play Store, it gives me an Error 504 ...
9
votes
2answers
6k views

How does Google Play work out if an app is compatible with my device?

I have one "generic" Android tablet, and often when I come to install and app, Google Play says it's incompatible with my device. It happens even on popular apps such as Twitter, Instagram, Evernote, ...
3
votes
1answer
1k views

If I relocate to another country, will I still be able to access the Play Store and use my purchased Apps, Books, Magazines, Music, Movies and TV?

I have a friend who shall be moving to Switzerland during the early part of 2013. He wishes to know is their a Swiss Google Play Store, or do Swiss residents use the German Play Store? If this is the ...
6
votes
2answers
1k views

Can my Android phone be hacked without installing permissions?

After reading this article ( Kaspersky smartphone report ) this got me wondering. Obviously if I install a dodgy app through Play Store or directly from a website, that can be dangerous, however if I ...
8
votes
1answer
439 views

Advanced searching in Play app store?

It is not easy to find good apps. Is it possible with some other app website to only search within apps (list apps) that have at least 500k downloads and at least 10k reviews? Something like make the ...
2
votes
2answers
2k views

Redeem Google Checkout coupon on Google Play

Are Google Checkout coupons redeemable on Google Play? I've created a coupon on Google Checkout for a paid Android App on Google Play but when trying to buy it as a user, I can't find the place to ...
2
votes
2answers
34k views

Keep getting “Error retrieving information from server. [RH-01]” from the play store

It used to work fine but now when I open the Play Store app it says "Error retrieving information from server. [RH-01]" and I can't do anything. I tried clearing the cache of the Google Play Store and ...
0
votes
1answer
281 views

Google Play website doesn't show all previously installed apps

When I browse my app history on the Google Play website(of apps that I have tried out in the past but aren't currently installed on my phone), it only lists them in alphabetic order until about 'L'. ...
6
votes
3answers
628 views

Is there a way to prevent applications from updating when running on battery

I know you can restrict applications to update on Wi-Fi only. Can you achieve the same thing with "update when charging on sector only" too?
2
votes
1answer
930 views

play.google.com and Google Play app out of sync

Having become fed up with a custom ROM i was using, I reverted back to a previous ROM via a nandroid backup (through CWM Touch). It would appear that the backup preserved all my installed apps and ...
3
votes
0answers
36 views

How do I change the Gmail account associated with the Play Store? [duplicate]

Possible Duplicate: How to change the account for Android Market? I got on the market yesterday and it made me enter my password for my existing Google account but I had forgotten the ...
1
vote
1answer
16k views

Where to download and install Google Apps on Android 4.0.4 device? [duplicate]

Possible Duplicate: How can I install the Google Apps Package (Play Store, …) on my Android device? I have an international android smartphone which doesn't have anything related to Google ...
0
votes
1answer
2k views

Samsung Galaxy Ace Internet showing network problem

I have bought a Samsung Galaxy Ace few days back. And it's showing network / connection problem or error, or connection time out. Whenever I try to open a page it shows "Webpage not available". And ...
10
votes
3answers
3k views

How to resume app restore after stopping it on first opening Google Play?

I've installed a fresh stock ROM from Google site on my Galaxy Nexus. At the time i've opened the Google Play and started installing the 157 apps... the problem is that i needed to stop downloading ...
0
votes
1answer
4k views

I have a Binatone Kidzstar and can't install android market or google play [duplicate]

Possible Duplicate: Why do some devices ship without the Market installed? How can I add the market to my device? I have a Binatone Kidzstar and can't install android market or google ...
3
votes
1answer
427 views

Unable to add credit card in Google Wallet

Whenever I try and buy an app, google asks me to add a credit card in google wallet. But when I finish adding me credit card details, phone number and address and do save (I'm using my sony xperia ...
1
vote
1answer
417 views

Warranty on Nexus 7

I just won an auction on the Nexus 7. The seller claims that he doens't have the original sales receipt but says I will be able to sign up for the warranty online with the registration & ...
2
votes
0answers
196 views

Excess in use of Packet data after updating Google play store

I have been using Samsung Galaxy Y Duos. Last week I've updated the version of Google Play Store. From that time on, the internet packet data usage has hugely increased, it is consuming a lot of ...
3
votes
2answers
3k views

Minimal set of .apk files to enable Google Play

I have some Android Froyo device not blessed by Google, so it doesn't have Google Play/Market or any of GAPPS by default and device maker won't make any firmware updates. Is it even possible now to ...
0
votes
2answers
2k views

Where can I get the QR code for an app on the Play Store? [duplicate]

Possible Duplicate: What’s the easiest way to create a QR code for a link? I searched the site, and I've searched google with no answer. Posting QR code images on a webpage is convenient, ...
5
votes
6answers
25k views

Google play fails to install application with RPC:S-5:AEC-0

Someone has reported me that he cannot install or upgrade applications on Google Play. It fails with error RPC:S-5:AEC-0 What does that mean? How to fix this?
2
votes
0answers
95 views

Second google account never shows up

I want to add a Google account to use as the primary (paying) account in Google Play. I have tried to add the account in the Google Play app or in settings under Accounts and sync. I get no error, ...
1
vote
1answer
3k views

Android 4.1 unable to connect to Google Play but other wifi functions work - how to fix?

I'm using a Rikomagic 802III running Android 4.1.1, connected to my TV. Until today, I was able to connect to Google Play, and my widgets were showing data. Now, when I open Google Play, I get an ...
1
vote
2answers
65 views

What is a good way to approach a developer about supporting my device? [closed]

The Google Play Store on my new Asus Nexus 7 does not list the application I want. When I visit the Play Store web site I see the applications listed, and I am told they are not compatible with my ...
0
votes
1answer
91 views

Does Google Audit all apps that enter the market place? [duplicate]

Possible Duplicate: Are the apps safe? How can I make my Android more secure? There are several 'requires root' apps in the market and one of the most famous ones have more than 5 Million ...
1
vote
2answers
2k views

Play store not registering my phone after root

I rooted my phone and after that for the 1st time, as i was just checking out stuff, google play recognized my device and registered it. Later i did a factory reset and now for some reason it is not ...
0
votes
0answers
32 views

How to determine what capabilities are blocking an app from installing

My bank has an app for Android phones, but that same app won't install on my tablet. Is there a way to determine what capability or permission is blocking it from even being listed in the Play store? ...
1
vote
0answers
184 views

Why does my app crash when I download it through 3G?

I have developed an application and published it on the Play Store. My problem is that when I download it from the Play Sore via 3G, the application crashes. However, when I download it via wifi it ...
3
votes
2answers
470 views

Android applications privacy and security concerns

If a user wants to install some applications from play store, is it sole responsibility of the user to decide whether the apps may harm or not? Should the user be worries regarding permissions? For ...
2
votes
2answers
1k views

Handwrite / draw on a text document

Is there an Android app that enables hand-writing / drawing on a word document? I want to draw and write on the text. I don't want to edit the document, but write on the top of it. Instead of typing ...
2
votes
3answers
4k views

Uninstalled apps still show up on “Apps installed on” in Google Play Store

I already uninstalled the unwanted applications from my device, but they still show up on "Apps installed on" in my Google Play account. Does it mean that the apps I got rid of are still stored in ...
5
votes
1answer
2k views

How to check an application's checksum or hash on Google Play?

Some free applications on Google Play are limited to the United States so the rest of the world has to use dodgy sites to get them. However the security of such sites are questionable as the apps ...
5
votes
1answer
257 views

Google Play allows publishers to respond to users' comments?

As far as I have known, and also read in the description of many apps on Google Play, it is not possible for publishers to respond to user's comments, but recently I have come across this: Can ...
1
vote
2answers
614 views

Is there any way to install apps incompatible with Android 4.1.2 (Jelly Bean)

After looking around on the Google Play Store, I've found a lot of apps that 'I like the look of'. But by tapping on them, quite a lot of the time it says "This app is incompatible with your Android ...