For questions related to Google's official content store for Android devices. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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0
votes
1answer
12k views

Download failed because you may not have purchased this app

I purchased this app from the Google Play store. After it installs and attempt to open it I get the error message: "Download failed because you may not have purchased this app" Screenshot (click for ...
0
votes
1answer
40 views

Can't authenticate account on the Google play store

I've been having authentication issues on the google play store for a while now while using my tablet. I have a Galaxy tab II 10.1, My phone authenticates just fine. I just reset the password on ...
1
vote
6answers
2k views

Can't login with Gmail App/Play Store on tablet; Username/Password OK on desktop web browser

I've spent the last 15 or 30 minutes trying to login to the Gmail app and the Play Store on an ASUS TF-101 tablet. During the same time, I've visited a desktop computer, logged out, re-entered the ...
0
votes
1answer
2k views

Unable to install apps on new Android one device due to google play 489 download error

I bought a new Android One device from Amazon.in but I'm unable to install or update any applications from Google Play Store on it when I'm connected to wifi. The error message is a 489 download ...
0
votes
1answer
33 views

Google Play Store: Package file was not signed correctly

I'm using Lenovo A369i and my Android version is 4.2.2. When I install an app, after it's finished installing, an error appears, Package file was not signed correctly First time, I thought maybe ...
5
votes
2answers
6k views

Can't install previously installed apps from Google Play

My Samsung Galaxy S2(I-9100) was upgraded to 2.3.6 by the technician at a Samsung Service Station. This resulted in a wiped-off of all the apps that I had installed along with some other data(like ...
1
vote
3answers
15k views

Can't download apps from Google Play store via mobile network

I have a Sony Xperia sola in Egypt. I bought it with Gingerbread, then I upgraded to ICS 4.0.4. After the upgrade, I became unable to download any apps from Google Play using my mobile network, and ...
1
vote
2answers
2k views

How to fix a consistently freezing app download?

On my new Motorola X, I am downloading an app (Amazon's Kindle app) from the Google Play store and it is consistently getting to 91% downloading and then freezing there. I can cancel the download ...
11
votes
4answers
5k views

Is there a minimum app price at app stores?

Is there a limit on minimum app price? I ask as I never saw any app less than .99 in any app store (apart from free apps). Can an app be like .49 for example in Google or Amazon app store?
0
votes
0answers
105 views

Unknown error code during application install: “-25”

I uploaded an app to Google Play Store. But some users reported that they were able to download the app, but unable to install the app. They are getting the error Unknown error code during ...
-1
votes
0answers
14 views

False No Storage Space Warning [on hold]

I've tried everything on this site to fix this but NOTHING is working! I have plenty of space so what is this stupidity about?!
2
votes
2answers
31k views

Error downloading apps in Google Play Store with Samsung Galaxy S3: “Package file invalid”

Whenever I try to download an app in the Google Play Store on my Samsung Galaxy S3, it keeps saying "package file invalid" and won't let me download anything. The message also has a triangle with a ! ...
4
votes
3answers
16k views

Prevent Google Play from reinstalling apps after factory reset

I've got multiple Android devices and have a plethora of apps. I've just done a factory reset on one in order to use it for development purposes only, however there are a couple of apps that I need ...
4
votes
8answers
17k views

Google Play does not work and shows “No connection” or “There was a problem connecting to the network”

I've got a Droid X, running Android 2.3.4 and System version 4.5.621.MB810.Verizon.en.US. Just recently, Google Play stopped working. Whenever I open Google Play, it immediately displays: No ...
2
votes
3answers
7k views

Disable or lock Google Play on my android phone

How can I disable/lock Google Play on my phone(may be restrict it with a password)? I tried this way and followed the steps given there. But it's not asking any password for free apps.
6
votes
1answer
4k views

Google Play deducted extra Rupee 50 after first-time Play Store purchase of an App/Game. Why is that?

Today I bought Temple Run: Oz from Google Play. When I filled all the credentials in to pay rupee 53.18 for this application then it automatically deducted rupee 50.00 from my credit card and after ...
1
vote
1answer
54 views

How can I view webpages locally?

Is there an app available on the Play Store that allows us to view websites/webpages that have been transferred to the SD Card? I've tried several android browsers and none of them allow me to open a ...
0
votes
1answer
434 views

I want to uninstall Playstore

I need to uninstall the Playstore on my Android device due to internal memory issues. All my updates are done externally. I want to inquire if it is safe to do so?
-2
votes
0answers
26 views

publish an android app on behalf of my client [on hold]

Recently one of my apps that I've developed for a client got rejected due to deceptive behaviour and impersonation. If I'm to appeal for a reinstate of the app or to publish it again with a new ...
1
vote
1answer
1k views

Regarding the “Error Downloading: insufficient space” error in the Google Play store [duplicate]

I've spent a long, long time searching for a viable, long-term fix for this problem; though I'm beginning to believe that Google Play (or Google Play Services) is to blame. I recently factory reset my ...
0
votes
2answers
4k views

How do I stop Play Store from randomly opening when I'm in other apps?

Play Store is randomly opening when I'm in another app. It is simply showing me an app it thinks I would like, even though I haven't initiated any action on Play Store. I'm running Jelly Bean on a ...
1
vote
1answer
4k views

Google Play store crashes and gapps process not working since upgrading to Jelly Bean on Samsung Galaxy S II

My phone is about 9 months old and has not given me any problems before I upgraded to the latest Android version - Jelly Bean 4.1.2. I downloaded an original version (not a cracked version) when I got ...
-1
votes
0answers
17 views

Does putting my app in alpha/beta counts towards the 30 days to get on top new app list? [closed]

I have my app in closed beta for two weeks and released it to production two days ago. I just found out about it's much harder to get on the "top new app" after 30 days. Does anyone know if google ...
1
vote
1answer
71 views

Google Play Store doesn't auto update apps on my Motorola Moto G

I have a German retail Motorola Moto G (2013) running Android 4.4.4 stock, no root. I have the Google Play Store not auto updating my apps despite it being set to do so (over Wifi only). I tried ...
3
votes
2answers
12k views

How to reset the device information in Google Play Store?

I was using Samsung Galaxy with android, then I bought the new Motorola DROID RAZR using same SIM card. when I'm trying to download any app from Google Play Store, it still refers to my previous ...
8
votes
2answers
290 views

How do you leave a review on the Google Play Store without a Google+ account?

I would like to leave reviews for some of the Android apps I really appreciate. But leaving reviews on the Google Play Store requires signing up for Google+. Like many others, I refuse to add ...
42
votes
9answers
8k views

How to search the Play Store by permissions?

How do I specify that I do not wish to see apps that require for example internet access? Or to only show apps that use a specific permission? A specific repository with search on its webpage? An app ...
0
votes
1answer
774 views

Market App crashes on Samsung Galaxy Ace

i have samsung galaxy ace, yesterday i rooted my phone and installed the link2sd application, everything was fine, today when i tried to install an application using market, the market just crashes ...
0
votes
0answers
12 views

Error 931,401..in android 4.4 while downloading apps [duplicate]

I have 4GB memory card but still its showing insufficient storage unavailable and also shows error 501,931.. in Android 4.4 version while downloading apps from Google play store and i also installed ...
0
votes
0answers
27 views

Why doesn't Google Play perform partial updates, rather than re-downloading the entire app? [duplicate]

I would like it if Google Play could download only partial app updates, instead of re-downloading the entire .apk file. On my 4.3 device this doesn't exist. Is there any reason behind this?
-2
votes
2answers
47 views

Real voice lie detector apps for Android? [closed]

When browsing the Google Play Store for "lie detector" apps, I was only able to find "fake" apps (used for pranks, but that don't really work). But I've seen several TV programs where the protagonists ...
0
votes
0answers
53 views

Google Play keeps asking for an account (new or existing) and does not start anymore

Suddenly Google Play stopped working and now it is always asking me to provide an existing account or that i create a new one. When i try to use my existing one, it tells me that that account is ...
-2
votes
0answers
16 views

how to root the new version for galaxy 3? [closed]

how to make sure that i make the right steps for the new downloading? if i did the steps right how could i confirm it on other Here's a link! And a reference-style link to [a panda][1]. References ...
0
votes
1answer
856 views

what's the directory location for Newsstand documents?

System: ASUS MemoPad 302C I saved a few magazine issues using the options available in the Google Play Newsstand app, but can't figure out where the files are stored. Nothing showed up in the ...
0
votes
1answer
2k views

How can I install Google play services on Android 2.2?

I have an unbranded tablet running android 2.2. I was trying to develop an application using gcm and wanted to test it on the tablet. But somehow SERVICE_NOT_AVAILABLE error was coming. I then came ...
1
vote
1answer
9k views

Error while buying apps in Google Play store in Android Jelly Bean

Anyone on the Android Jelly Bean OS and not able to buy Apps/Books through wallet? I have just bought the Samsung GalaxyNote 800 and am facing this issue. The error is (RPC:S-7:AEC-0). What is the ...
1
vote
0answers
15 views

App review keeps disappearing

I've written a review for an app on the playstore which was not positive. Basically I questioned the permissions the app requires after an update. After a few days I checked the app and saw I could ...
0
votes
1answer
48 views

How Google can check whether an application is installed from Play Store or Not?

If a developer turns ON Google Play's Anti-Piracy setup, the application cannot access the play services if it is not installed from Play Store(so says Google). My question is how Google verifies ...
0
votes
1answer
1k views

Installing Whatsapp on Galaxy Note Pro

I have installed whatsapp in my galaxy note pro previously but uninstall a few days later. Now that I want to install back again, it says device does not support whatsapp. Please advise why am I ...
2
votes
2answers
6k views

How do I change my email address on Play Store as the one I have is no longer in use

The email address I have on Play Store is no longer verified and I wish to change to my current provider as I do not seem to be able to download apps
0
votes
2answers
57 views

How to root a Samsung Note 3 Neo bought in China?

I bought a brand new Samsung Note 3 Neo here in China, just to find out that all the major google apps are obviously not working. Could have thought of it before! I found some comments in this forum ...
0
votes
1answer
2k views

Google Play Services and Play Store crashing

I have very little internal memory (user memory 150mb), so after the auto update of Play Service and the Play Store, I took a back up (using ES File Explorer). I have root access, so I pasted those ...
0
votes
2answers
1k views

Downloading from Play Store gives error 491

When I try to download anything from the Play Store it shows error 491 and can't finish the download. I have a Samsung Salaxy S 7582. How do I fix this?
8
votes
3answers
8k views

Change gmail account which will make in-app purchase?

What is the procedure to change email account which you want to use to make in-app purchase? Take a look at the image. I am using 2 gmail account and only 1 has credit card attached. The primary ...
0
votes
0answers
11 views

Xperia U USB connection and companion problem

When I connect USB to my phone , then it starts charging and my pc companion software also cannot find my mobile ?
0
votes
1answer
398 views

“there is insufficient memory on the device” [duplicate]

Well my dad just bought some phone for me "x-touch ocean" and I've beeeeeen trying to download apps but it keeps saying "insufficient memory on the device" I tried deleting apps I already found in the ...
0
votes
2answers
98 views

Can't log into Google Play Store or my Google account

Through a series of mishaps, I deleted Google Play Services, Google+ and probably many other apps. I did a factory reset, but it did not bring back my missing apps. My phone was rooted and I used ...
8
votes
5answers
10k views

Always seeing “No connection: Retry” in Android Market

I have an HTC Touch with Froyo installed that I use for app development. I haven't used it for a couple of months, and when I fired it up today I'm seeing the same error every time I launch the Market ...
1
vote
0answers
24 views

Can I purchase app use Direct Carrier Billing method that its SIM card in other phone?

Currently there is only 1 mobile operator that its balance can be directly deducted if I purchase app in Play Store. Unfortunately, my Android phone doesn't use that supported mobile operator and I ...
0
votes
0answers
8 views

cannot download music album via google play on medion junior tab S7316 [duplicate]

help please, i am trying to download Christmas album for my 9 year old who wants to learn "Walking in the air". when click to buy it comes up with Error ... error while retrieving information from ...