For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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0
votes
0answers
5 views

Locked out of google play store payement app on tablet

Set up google account all OK from previous settings on laptop. Went to buy an app from google play, re-entered password and was told it was unable to process try again - did that. Then checked laptop ...
0
votes
2answers
2k views

Can't get into Google Play Store after changing Gmail password

After resetting my Gmail password, my Android phone (Galaxy S4) can't get into the Google Play Store. It keeps telling me "A change in your account requires that you sign in again." I sign in with ...
1
vote
2answers
38k views

Samsung Galaxy Ace S5830 - Google Play Store Installing

I hava Samsung Galaxy Ace S5830 and my Android version is 2.2.1 I have not Google Play app on my phone. Can I install Google Play app with this specifications. If not how can do it? I just do not ...
0
votes
0answers
47 views

google play doesn't work on my home wifi but works fine on every other wifi

I bought a new phone yesterday and i've had this problem since i got it. the phone works great with all wifi connections but not with my home wifi connection. when it's connected to the home wifi i ...
0
votes
1answer
38 views

What is the significance of icons below the name of an app in play store?

When i search for snapseed app on play store, I see an icon displaying (3+) inside a square box. And when I search for Google Earth then it shows ("3 PEGI 3") in the icon. What is the significance of ...
0
votes
1answer
186 views

Authentication is Required Google Play Store

I have tried everything that was said in the answers below but it just won't work. I want to download an application but whenever I accept the permissions prompt, a notification appears: "...
11
votes
3answers
136k views

How can I stop being redirected to the App Store/Google Store by dodgy ad-scripts?

There are a load of sites that do this now, and it's really annoying: I visit a content site on my Android device. 10-15 seconds after loading starts the site hangs for a few seconds. Google play ...
0
votes
0answers
130 views

Unable to install some apps on playstore due to country/location criteria

I am unable to install some apps like trulymaddly, floh etc. These don't even show in google playstore on searching. If I directly click the links of the apps, they open in play store, the app shows ...
0
votes
1answer
8k views

I rooted my mobile and my google play store is not working

I uninstalled updates and force stoped it. I even uninstalled the updates and cleared cache. I did factory reset but not working. Now i can't even add or sign in my old account. What should I do? Help ...
0
votes
1answer
1k views

Market App crashes on Samsung Galaxy Ace

i have samsung galaxy ace, yesterday i rooted my phone and installed the link2sd application, everything was fine, today when i tried to install an application using market, the market just crashes ...
0
votes
0answers
20 views

Best music app for android [on hold]

What is the best free app to use to play free music on a new android cell phone? Cell phone is LG H502Y.
-1
votes
0answers
44 views

How do I recover forgotten google account password? [on hold]

I signed up for a google account a year ago so that I may install and start playing clash of clans on a Samsung sm-T550 tablet. I want to buy in-game-content but I can't remember the password. I tried ...
-1
votes
1answer
174 views

Google Playstore

When I enter my playstore it asks for existing account I put it in and it says that I need to have a better connection would sit right next to my router and same thing please help
0
votes
0answers
25 views

Play Store Error on “My Play Activity” “An Unexpected Error has Occurred. Please Try again Later” [migrated]

Logged into my g-mail on a desktop computer and when i click "My Play Activity" it will not show me my activity and an error message pops up at the top that says "An Unexpected Error has Occurred. ...
0
votes
0answers
25 views

I have created a Android project and the supported versions are from jellybean to marshmallow? [on hold]

I have create a Android project (minimum sdk version 15 to maximum sdk version 23). its working fine in Jellybean(4.2)(4.3),Kitkat and Lolipop, Marshmallow. But initial version of Jellybean(4.1) only ...
5
votes
3answers
803 views

How do I change the email address used for Google Play?

My email address I use for the Play Store will be invalid soon, so I need to change it. However I don't want to make a new account because I want to keep all my apps. How can I do that?
1
vote
1answer
7k views

Server error launching Google Play Store

When I start google play store I get a white page with the message "Server error" and a "retry" button. logcat tells me: 03-07 11:31:29.148: E/Volley(7984): [13] BasicNetwork.performRequest: ...
0
votes
2answers
1k views

Get rid of Google Play

I would like to freeze, or in any way disable Google Play on my Android 2.3.6. I tried to prevent the autorun: it always finds its way. I tried to freeze it with Gemini App Manager: even blocked it ...
61
votes
14answers
70k views

How can I download an APK file from the Play Store?

I can't download apps from the Play Store on my Android device (maybe due to a network issue), so I'm wondering how could I download the APK file of an app on my PC from http://play.google.com/store?
0
votes
2answers
2k views

What's the directory location for Newsstand documents?

I saved a few magazine issues using the options available in the Google Play Newsstand app, but can't figure out where the files are stored. Nothing showed up in the /sdcard/ directories tagged with ...
-3
votes
0answers
47 views

What are the total android users by country and most used model? [closed]

Name Number Country South America Brazil Colombia Argentina Venezuela (Bolivarian Republic of) Peru Chile Ecuador Bolivia (Plurinational State of) Paraguay Uruguay Guyana Suriname French Guiana ...
1
vote
1answer
259 views

I need authorization from google before downloading messenger but it wants me to sign into my google account I am signed in everywhere

Help me please I need authorize to down load messenger it says sign into your google account im signed in everywhere I dont understand what im not doing right
16
votes
3answers
10k views

How to check an application's checksum or hash on Google Play?

Some free applications on Google Play are limited to the United States so the rest of the world has to use dodgy sites to get them. However the security of such sites are questionable as the apps ...
0
votes
0answers
59 views

Android Error - 18

I have this problem and I have already followed all the guides online, but I still got this error. I formatted everything, the tablet and the SD, but the error is still there. Can someone help me ...
2
votes
2answers
37k views

Error downloading apps in Google Play Store with Samsung Galaxy S3: “Package file invalid”

Whenever I try to download an app in the Google Play Store on my Samsung Galaxy S3, it keeps saying "package file invalid" and won't let me download anything. The message also has a triangle with a ! ...
3
votes
5answers
2k views

Server Error! Play Store failing

I can't go on to the Google Play Store! I do not know why. Last time I did, I tried to download 'HOM 2' which is a game, and cannot download it. It says "package invalid" and "phone storage is getting ...
0
votes
1answer
3k views

Google play store is missing after installing Cyanogenmod 12.1

I installed CyanogenMod 12.1 to my galaxy S2(GT-I9100) along with gapps. (Later I tried the same with different gapps too) and everything went good, I successfully installed both zip from CWM 6.0.4.x. ...
5
votes
4answers
231 views

How to see all the purchased apps in google play store

I have purchased several apps on Google Play Store. I've installed a new ROM, and I want to reinstall the purchased apps. Is there any way to see only purchased apps in play store. I know that there ...
1
vote
1answer
3k views

Locked out of Playstore

Play Store locked me out saying "Couldn't log in. This account has been disabled." This because Play Store required that I create a Gmail account, which I did, but then I was unsuccessful in logging ...
0
votes
1answer
2k views

Can't authenticate account on the Google play store

I've been having authentication issues on the google play store for a while now while using my tablet. I have a Galaxy tab II 10.1, My phone authenticates just fine. I just reset the password on ...
0
votes
1answer
82 views

android-security [closed]

when I just received this email from Google Play, with contents as below, I do not understand much about this content, you can answer me, thanks Hello Google Play Developer, We detected that ...
1
vote
2answers
60k views

Unable to upgrade and install whatsapp

I didn't checked whatsapp in a few days, so I tried clicking into it, I got a message like this version of whatsapp is too old, please upgrade. I clicked the upgrade button and was led to the google ...
13
votes
2answers
6k views

Can I configure Google Play to see App Reviews in several languages?

By default Google Play is configured to display reviews only in my native language (not english). But there are a lot of reviews in other languages, especially in english and I want to see them also. ...
0
votes
2answers
7k views

Couldn't sign in to Google

I'm experiencing this issue from couple of days : I have already : Disabled 2 step verification from Google Account Factory Reset Clear cache from recovery Reflash the ROM
-2
votes
1answer
425 views

Google Play says my device isn't compatible with the app even though it meets required Android version

I have a Hisense HS-U601 with Android 4.4.2 but when I try to download apps on Google Play that requires 4.0 and up it always says it's not compatible. For instance I can't update my Instagram app ...
0
votes
0answers
87 views

Installation of Instagram application!

I have a problem installing Instagram application, my infinix phone keeps telling me that "Instagram cannot be installed" although already downloaded from play store! What do I do so that I can ...
0
votes
1answer
2k views

No Google apps and no install zip option in recovery mode

I have a galaxy s3 and I put CyanogenMod on it but there are no google apps and when I boot into recovery mode there is no install zip option to install the gapp ROM how do I get the Google apps on ...
1
vote
2answers
3k views

Cheaper in-app purchases

I play Game of War Fire Age and wondering if I can get cheaper packs on it, I'm from the UK and it costs me £79.99 to buy a pack but my Brazilian friend only pays $60 for the same pack, is there ...
0
votes
2answers
9k views

Rooted Android Phone - Add Latest Google Play Store to System App for future factory reset

I rooted my Android Phone and deleted some unwanted apps with google play store, google play services and google text to speech. Now how to add these apps again (latest version) as a system app for ...
1
vote
1answer
4k views

Play Store crahes after reinstall in /system/app

I've Archos 45B Helium rooted, with 4.4.4 android version. I've got some problem with Play Store so I backed up it with Titanium and I delete it. I was not able to restore. So I downloaded "com....
0
votes
1answer
5k views

Google Play keeps asking for an account (new or existing) and does not start anymore

Suddenly Google Play stopped working and now it is always asking me to provide an existing account or that i create a new one. When i try to use my existing one, it tells me that that account is ...
0
votes
0answers
63 views

Two distinct Google Play mobile apps open the same app

There are two distinct apps in the Google Play store. I installed both on my phone. They have distinct names and distinct icons. I open one of the apps. I let it run on the background. Then I open the ...
0
votes
2answers
156 views

Message: Unfortunately Google Play Store has stopped

My problem is that this is happening on a very old HTC Sensation, running Android 4.0.3 and that all the help I find online refers to more modern versions. In Apps Google Play Store, I forced stop, ...
4
votes
1answer
2k views

Android Marshmallow keeps moving apps to internal storage after update

I have a 32Gb SD card as adopted storage in my phone with Android M. It should be considered as the default installation storage for apps, as I have migrated the data to it. However, I still ...
0
votes
2answers
952 views

Google Play Store says “No connection”

I was using Freedom app and then one day Google Play Store stopped working in my device. It says "No connection" now. I have done everything I could, I uninstalled Freedom app Force stopped ...
4
votes
1answer
8k views

“Error while retrieving information from server [DF-DFERH-01]” on Play Store

I have a Storex eZee Tab 702 tablet. My Google Play Store was working very well until a few weeks ago, when it started saying, Error while retrieving information from server [DF-DFERH-01] I ...