For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

learn more… | top users | synonyms (3)

3
votes
0answers
91 views

Why do certain apps always try to install to a specific Google account?

I have 3 Google accounts on my Android phone: gmail and 2 Google Apps accounts (one at my full-time job and one for my small business). I want all my apps to install under the gmail account, so I've ...
3
votes
0answers
1k views

One device does not show on Google Play

I just purchased two identical Android tablet for my kids, running ICS 4.0, both using the same gmail account. I have the Google Play store installed on both of them, but only one of them show on my ...
3
votes
0answers
472 views

Google Play app hangs during updates

I have Sony Ericsson Live with Walkman with android 2.3.4. Recently, every time I try to update my apps over WiFi, the updates get stuck and I have to cancel that particular update to proceed. Now, ...
3
votes
0answers
207 views

Play Store showing wrong HTC phone type

This was previously addressed for another device, but I have the HTC Inspire and my google account sees it as HTC Desire and won't allow me to download some apps. how can I correct it?
2
votes
0answers
211 views

Will installing Google Play services to SD Card Mess my phone up? + Google play app info uninstall updates button GONE

Okay, So i am running a Sony Xperia E1. It is not rooted or anything like that. Here is a load of information about it: - Free space on Internal: 2GB (Enough to update GP Services, but if you read ...
2
votes
0answers
402 views

Error in Play Store: Insufficient storage available

I'm using a Moto E. A while ago, my phone decided to show me the following message when downloading apps, despite me having around 300 Mb more than was required: Error while downloading (Insert ...
2
votes
0answers
131 views

Is it possible to batch remove apps in the Web Google Play

This question has been asked in the past (together with several duplicated pointing to it) but the answer is not relevant anymore (as of March 2015). The current version is 5.3.6 while the solutions ...
2
votes
0answers
3k views

List of purchased apps and app install/uninstall history log anywhere?

My device was damaged and since then I've had to order a hardware replacement. Given that all purchases and application installs/uninstalls via Google Play Store are carried out in connection with my ...
2
votes
0answers
937 views

Google Play apps, login in someone else's account

I have this weird problem on my tablet. Most of the time I can download a game in Google Play and create a game account or just play normally with a local save. But there's a long list of games I just ...
2
votes
0answers
166 views

Play Store updating over Mobile Data when it is not supposed to

Today I got a bit of a nasty surprise with my mobile data and I am not sure how to correct it. In my settings for the Play Store I have (and had for ages) download only on Wifi. This month something ...
2
votes
0answers
282 views

Samsung Galaxy Player 5.0 can't connect to any of Google services

I'm not really sure if this question is fit for this site, but a few days ago my Samsung Galaxy Player 5.0 stopped being able to connect to Gmail, Google Talk and Play Store using their respective ...
2
votes
0answers
114 views

Can the Mobile Management facility of Google Apps For Business be used to control which apps are installed from Google Play?

Am considering buying Google Apps For Business to improve management of a large number of Android devices. We will provide an app that we have created to our users through our private channel. We do ...
2
votes
0answers
237 views

Google Play Language Setting

I am currently using Samsung Galaxy S2. Recently I found that there are a lot of different language application in the Google play store. I can understand both English and Chinese but It seem like I ...
2
votes
0answers
400 views

How to search Android Applications by size?

Is there any way I can search or filter android apps by size less than 1MB or 2MB on any android app store? I have a low end android phone with less memory and installation space. Light weight apps ...
2
votes
0answers
3k views

Cannot add Google accounts on Huawei U8825D/G330D

This is a Huawei U8825D/G330D running Android 4.0.4 on a contract with China Unicom. I have used two Android phones in the past, and was always able to sync all my Google services by logging into a ...
2
votes
0answers
779 views

SGS i9000 runing devil kernel JB gets keyboard error + play store error

so about 3 months ago i flashed my phone for the first time using devil kernel (im still a noob with this stuff) and one day writing a message I clicked the "speaker" (the one you get to speak to your ...
2
votes
0answers
248 views

Excess in use of Packet data after updating Google play store

I have been using Samsung Galaxy Y Duos. Last week I've updated the version of Google Play Store. From that time on, the internet packet data usage has hugely increased, it is consuming a lot of ...
2
votes
0answers
122 views

Second google account never shows up

I want to add a Google account to use as the primary (paying) account in Google Play. I have tried to add the account in the Google Play app or in settings under Accounts and sync. I get no error, ...
2
votes
0answers
621 views

Which market am I currently in?

I am on an SGS2 purchased in Germany, located in the UK, sometimes using VPN to the US and have used Market Enabler to change Play Store codes in the past. By now I am confused as to what local market ...
2
votes
0answers
145 views

Why can't I see the +1 button on some apps in the Play Store app?

In the Play Store app, I find the +1 button on some app pages, but not all app pages. For example, Smart Tools and Asphalt 7: Heat are missing the button. Why is this? Interesting: This behavior is ...
2
votes
0answers
80 views

Show only new available and new updated apps in Google Play Store

Is there a way to show only new apps and games or new updated games and apps in the Play Store? I don't mean the top new games section because apps in there are mostly old (few days/weeks). A few ...
2
votes
0answers
2k views

Google Play Store App error

I upgraded my Samsung Galaxy Note GT N7000 from Gingerbread to ICS. (Had used the software update option: Settings → About Phone → Software Update → Update[check for updates] And thus the Google ...
1
vote
0answers
77 views

Why are certain songs on Google Music greyed out on my phone but not on PC?

Here's one that's been driving me crazy: The other day, I noticed songs on my phone's Thumbs Up playlist, songs that were both bought from Google Play or from elsewhere, were greyed out on my phone. ...
1
vote
0answers
37 views

How do I stop Play Store connecting to a specific WiFi SSID?

The WiFi network at an office I frequently visit has firewalled the Play Store, or some port that the Play Store uses. In any case, it is impossible to connect to the Play Store over that network, and ...
1
vote
0answers
78 views

Play store is downloading tablet versions instead of phone's ones

I recently flashed Resurrection Remix Custom ROM on my LG G3. Once finished, I flashed Gapps and everything worked just fine. However, I noticed a strange behavior while searching and downloading ...
1
vote
0answers
28 views

Looking for a more efficient way to avoid apps that require creating online accounts

Here's an example of a recurring problem: I'm looking for a simple GPS-based pace-keeping app to keep me on track timewise while cycling, running, hiking, etc. So I find a candidate app via the play ...
1
vote
0answers
97 views

How to fix white/grey wifi and connection bars?

My android phone is running on the 2.3.6 version. Recently, my phones wifi and connection icons have gone white/grey. All my apps/games are working. Gmail and google+ are working and so is google. ...
1
vote
0answers
46 views

Google Play is putting adds up when I'm doing anything on my phone. text, games, gallery etc

When I open my text message and start to reply to the friend. Google play opens with an Android add. I hit the back button and it takes me to Google play home. So then I have to back out. When your in ...
1
vote
0answers
71 views

Google Play stopped syncing and loading game saves

So Google Play randomly stopped working. I can see my games achievements and so forth, but loading the game loads me as a new user completely and I have tried on 9 devices all with the same issue.
1
vote
0answers
155 views

can't install/update apps on my android phone

My Galaxy Ace 3 (GT-S7272) keeps restarting after updating the apps and removing the app after restarting. Here's what I did to solve the problem but no hope: I tried clear factory reset and ...
1
vote
0answers
38 views

Icon pointing to app upgraded through Play Store no longer works. What's up with that?

Sometimes when an app is upgraded through the Play Store, the icon for it in the launcher no longer points to the app. Other times, it works fine. What's up with that? Seems totally random for ...
1
vote
0answers
952 views

Apps on SD-Card moved back to device storage after being updated?

On my Samsung Galaxy S5 (running Lollipop 5.0), I noticed the following behavior: I moved some apps to my external SD-Card storage. Every time, Google Play Store tells me to update one of these ...
1
vote
0answers
52 views

A Google Play application installed and not installed in the same time

Few days ago I was asked to install Mailbox from Dropbox, Inc.. I went to Google Play and clicked on the Install button to request remote installation on my machine. Yesterday, I have realised, that ...
1
vote
0answers
337 views

How to emulate an Android in Japan, Tokyo?

Actually I am trying to get an region lock application to work. The steps I have done is having BlueStack setup in Japanese, while attempting to get VPN to Tokyo, I tried Hola and it didn't work, ...
1
vote
0answers
147 views

Restore backup from internal storage

My first problem: My Google Play had a persistent "No connection" error. There are a bunch of fixes but none of them worked. So I decided to try the final fix: Restore device. Now I knew this would ...
1
vote
0answers
45 views

Google Play app seems corrupted

I have a Samsung Galaxy Skyrocket SII (yes, quite old now) and it's had a litany of issues as of late, but the one I find curious of all is the issue with my Google Play app. Every bit of text within ...
1
vote
0answers
199 views

Can I purchase app use Direct Carrier Billing method that its SIM card in other phone?

Currently there is only 1 mobile operator that its balance can be directly deducted if I purchase app in Play Store. Unfortunately, my Android phone doesn't use that supported mobile operator and I ...
1
vote
0answers
42 views

How does this behaviour get marked in the Play Store?

It's my understanding that when somebody has an app in the Play Store, they can monitor the number of installs and uninstalls of their app. A few days a go I flashed my phone from the L preview to ...
1
vote
0answers
778 views

Samsung Galaxy S3 update deleted Play Store and a bunch of other Google apps

Today my Galaxy S3 alerted me that there was an update to Push Services available. For once I actually thought "hey, let's not dismiss this update" and went through the whole process. There were no ...
1
vote
0answers
121 views

Why are most of my Pre-Installed apps that connect to Google not working?

Okay, I am using a Huawei m865c (Ascend II), running Android 2.3.6. I am trying to open Google Play, but it tells me that there is no connection. I am connected to a 20 mb/ps with all bars. I tried ...
1
vote
0answers
272 views

Why can't I install apps after a factory reset?

I factory restored my samsung galaxy S3 its not letting me update or download and apps on google play when I do try at the end it says unknown error install of191 I believe that what it says can ...
1
vote
0answers
178 views

How to reduce minimum internal storage free space when installing/updating applications

On my Nexus 4, if the free space on the internal storage goes below 500MB the phone is unable to install/update apps (reports "There is insufficient space on the device") From what I've found online, ...
1
vote
0answers
3k views

Error: Duplicate Provider Authority

My android phone is asking me to update Google Play Store services, however when I hit update it will stop with the Duplicate Provider Authority error. Ive noticed that others who had this error with ...
1
vote
0answers
83 views

What happens to Crash Reports sent to Google?

Many Android applications have bugs. These include app crashing, screen flickers or failing to start altogether. The app crashes present the well-known Unfortunately, **AppName** has stopped screen. ...
1
vote
0answers
153 views

Google Play App Icon is gone, and cannot be installed

With a recent update to my Verizon Android Galaxy S4, the Google Play store icon has disappeared from my apps list. I have done adb shell pm list packages and com.android.vending is there, but I get ...
1
vote
0answers
527 views

How to check for updates of sideloaded apps

And if possible also check if there is a beta/orevennewer version of the app. I often flash new rom or restore and I have to use a backup application to restore apps and other things(The best I know ...
1
vote
0answers
24 views

Android Google Play Hangs

When ever i download an app from google play my entire UI is stuck until i press back button. Is it a device problem ? I don't see this in some other devices but seen in some also. Persistent ...
1
vote
0answers
304 views

How to undo “flag as spam” for the Google play store?

It's a simple and short question: I've accidentally marked some reviews for some apps as spam, and they were removed (or were hidden from me). How can I undo my mistakes? The problem with clicking ...
1
vote
0answers
71 views

Android apps on amazon Kindle Fire HDX?

Is there a way to use Google play or regular android apps to work on a kindle fire HDX? Any help would be much appreciated.
1
vote
0answers
61 views

How do I access Play Store?

I got a Samsung Galaxy S4 mini today and had it set up for me in the shop and when I got home I set up a gmail acct as prompted. Now I want to use Play Store but when I select it, it comes up on a ...