For questions related to Google's official content store for Android devices. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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3
votes
0answers
108 views

Phantom device showing on Google Play

I was going to install an app to my device from Google Play on my desktop, when I noticed a "No carrier Samsung GT-N7000" in my device list: (the Nexus 7 is mine) Apparently this device is the ...
3
votes
0answers
357 views

Disable “Enjoy your app!” popup

Every now and then, after installing or updating an app from the Play Store, a popup with the following text appears: Enjoy your app! If you ever forget your password, we can help you restore ...
3
votes
0answers
770 views

View Installed Apps on particular Device on play.google.com

Before the redesign of play.google.com (the website, not the Android app), there was a way of viewing what apps where installed on a device of yours and what apps where in your library but not ...
3
votes
0answers
79 views

Why do certain apps always try to install to a specific Google account?

I have 3 Google accounts on my Android phone: gmail and 2 Google Apps accounts (one at my full-time job and one for my small business). I want all my apps to install under the gmail account, so I've ...
3
votes
0answers
851 views

One device does not show on Google Play

I just purchased two identical Android tablet for my kids, running ICS 4.0, both using the same gmail account. I have the Google Play store installed on both of them, but only one of them show on my ...
3
votes
0answers
409 views

Google Play app hangs during updates

I have Sony Ericsson Live with Walkman with android 2.3.4. Recently, every time I try to update my apps over WiFi, the updates get stuck and I have to cancel that particular update to proceed. Now, ...
3
votes
0answers
160 views

Play Store showing wrong HTC phone type

This was previously addressed for another device, but I have the HTC Inspire and my google account sees it as HTC Desire and won't allow me to download some apps. how can I correct it?
3
votes
0answers
123 views

When I search for apps, what determines the order in which they are ranked?

When I search for apps in the Google Play Store, what is the determining factor of the order in which they are presented to me? Is it the number of downloads? Or reviews? Or total star rating? ...
2
votes
0answers
279 views

Google Play apps, login in someone else's account

I have this weird problem on my tablet. Most of the time I can download a game in Google Play and create a game account or just play normally with a local save. But there's a long list of games I just ...
2
votes
0answers
204 views

Samsung Galaxy Player 5.0 can't connect to any of Google services

I'm not really sure if this question is fit for this site, but a few days ago my Samsung Galaxy Player 5.0 stopped being able to connect to Gmail, Google Talk and Play Store using their respective ...
2
votes
0answers
94 views

Can the Mobile Management facility of Google Apps For Business be used to control which apps are installed from Google Play?

Am considering buying Google Apps For Business to improve management of a large number of Android devices. We will provide an app that we have created to our users through our private channel. We do ...
2
votes
0answers
170 views

Google Play Language Setting

I am currently using Samsung Galaxy S2. Recently I found that there are a lot of different language application in the Google play store. I can understand both English and Chinese but It seem like I ...
2
votes
0answers
574 views

How do I distinguish apps with in-app purchases from completely free apps on Google Play?

As far as I can tell, Google does not provide a mechanism for searching for completely free apps in Google Play. When using the FREE filter, you get both completely free apps and apps with in-app ...
2
votes
0answers
245 views

Samsung Galaxy Tab: Cannot download from Google Play

I bought this tablet without a SIM card. I have a WiFi connection, but it still doesn't let me download from the Android Market. How do I fix this?
2
votes
0answers
725 views

SGS i9000 runing devil kernel JB gets keyboard error + play store error

so about 3 months ago i flashed my phone for the first time using devil kernel (im still a noob with this stuff) and one day writing a message I clicked the "speaker" (the one you get to speak to your ...
2
votes
0answers
221 views

Excess in use of Packet data after updating Google play store

I have been using Samsung Galaxy Y Duos. Last week I've updated the version of Google Play Store. From that time on, the internet packet data usage has hugely increased, it is consuming a lot of ...
2
votes
0answers
110 views

Second google account never shows up

I want to add a Google account to use as the primary (paying) account in Google Play. I have tried to add the account in the Google Play app or in settings under Accounts and sync. I get no error, ...
2
votes
0answers
591 views

Which market am I currently in?

I am on an SGS2 purchased in Germany, located in the UK, sometimes using VPN to the US and have used Market Enabler to change Play Store codes in the past. By now I am confused as to what local market ...
2
votes
0answers
129 views

Why can't I see the +1 button on some apps in the Play Store app?

In the Play Store app, I find the +1 button on some app pages, but not all app pages. For example, Smart Tools and Asphalt 7: Heat are missing the button. Why is this? Interesting: This behavior is ...
2
votes
0answers
72 views

Show only new available and new updated apps in Google Play Store

Is there a way to show only new apps and games or new updated games and apps in the Play Store? I don't mean the top new games section because apps in there are mostly old (few days/weeks). A few ...
2
votes
0answers
2k views

Google Play Store App error

I upgraded my Samsung Galaxy Note GT N7000 from Gingerbread to ICS. (Had used the software update option: Settings → About Phone → Software Update → Update[check for updates] And thus the Google ...
1
vote
0answers
9 views

Can I purchase app use Direct Carrier Billing method that its SIM card in other phone?

Currently there is only 1 mobile operator that its balance can be directly deducted if I purchase app in Play Store. Unfortunately, my Android phone doesn't use that supported mobile operator and I ...
1
vote
0answers
23 views

How does this behaviour get marked in the Play Store?

It's my understanding that when somebody has an app in the Play Store, they can monitor the number of installs and uninstalls of their app. A few days a go I flashed my phone from the L preview to ...
1
vote
0answers
90 views

Samsung Galaxy S3 update deleted Play Store and a bunch of other Google apps

Today my Galaxy S3 alerted me that there was an update to Push Services available. For once I actually thought "hey, let's not dismiss this update" and went through the whole process. There were no ...
1
vote
0answers
69 views

Why are most of my Pre-Installed apps that connect to Google not working?

Okay, I am using a Huawei m865c (Ascend II), running Android 2.3.6. I am trying to open Google Play, but it tells me that there is no connection. I am connected to a 20 mb/ps with all bars. I tried ...
1
vote
0answers
84 views

Why can't I install apps after a factory reset?

I factory restored my samsung galaxy S3 its not letting me update or download and apps on google play when I do try at the end it says unknown error install of191 I believe that what it says can ...
1
vote
0answers
144 views

How to reduce minimum internal storage free space when installing/updating applications

On my Nexus 4, if the free space on the internal storage goes below 500MB the phone is unable to install/update apps (reports "There is insufficient space on the device") From what I've found online, ...
1
vote
0answers
57 views

What happens to Crash Reports sent to Google?

Many Android applications have bugs. These include app crashing, screen flickers or failing to start altogether. The app crashes present the well-known Unfortunately, **AppName** has stopped screen. ...
1
vote
0answers
108 views

Google Play App Icon is gone, and cannot be installed

With a recent update to my Verizon Android Galaxy S4, the Google Play store icon has disappeared from my apps list. I have done adb shell pm list packages and com.android.vending is there, but I get ...
1
vote
0answers
102 views

Play Store updating over Mobile Data when it is not supposed to

Today I got a bit of a nasty surprise with my mobile data and I am not sure how to correct it. In my settings for the Play Store I have (and had for ages) download only on Wifi. This month something ...
1
vote
0answers
422 views

How to check for updates of sideloaded apps

And if possible also check if there is a beta/orevennewer version of the app. I often flash new rom or restore and I have to use a backup application to restore apps and other things(The best I know ...
1
vote
0answers
20 views

Android Google Play Hangs

When ever i download an app from google play my entire UI is stuck until i press back button. Is it a device problem ? I don't see this in some other devices but seen in some also. Persistent ...
1
vote
0answers
300 views

Why does google not display all user reviews in the play store?

Google does not display all users' reviews in the Google Play Store, whereas they (seem to) display all of them in the Developer console. It is very frustrating to see that excellent user reviews are ...
1
vote
0answers
146 views

How to undo “flag as spam” for the Google play store?

It's a simple and short question: I've accidentally marked some reviews for some apps as spam, and they were removed (or were hidden from me). How can I undo my mistakes? The problem with clicking ...
1
vote
0answers
58 views

Android apps on amazon Kindle Fire HDX?

Is there a way to use Google play or regular android apps to work on a kindle fire HDX? Any help would be much appreciated.
1
vote
0answers
58 views

How do I access Play Store?

I got a Samsung Galaxy S4 mini today and had it set up for me in the shop and when I got home I set up a gmail acct as prompted. Now I want to use Play Store but when I select it, it comes up on a ...
1
vote
0answers
808 views

Couldn't install on USB storage or SD card - I don't even have external card?

I was just playing around on google play, but some apps cant install. I get the following error: Couldn't install on USB storage or SD card I have tried: Finding a certain file smdl2tmp1.asec, ...
1
vote
0answers
114 views

Forward button functionality in the Play Store

l was watching one of the Play Store app videos on Note 3 and accidentally touched the back button twice. And That's when I realized HARD one more time that I can not do a forward (back to what I was ...
1
vote
0answers
187 views

Can't connect to Play Store. Asks to sync app data instead

Device: Droid Razr Maxx Every time I go to the Google Play store, a dialog box asks if I want to turn on background data. So I click enable, and it just brings up popup of a bunch of apps I have on ...
1
vote
0answers
47 views

Paid app uninstalls after reboot of the device

I have one paid app, which is uninstalls after a reboot of the device. So, I have to re-install it from Google Play after every boot. All other apps are still installed. Does anyone know what the ...
1
vote
0answers
260 views

How to search Android Applications by size?

Is there any way I can search or filter android apps by size less than 1MB or 2MB on any android app store? I have a low end android phone with less memory and installation space. Light weight apps ...
1
vote
0answers
404 views

What time does Google Play update apps when it is set to auto-update?

I'm not getting on what basis Google Play will update apps when auto-update is enabled. Is it time-specific, or something else?
1
vote
0answers
247 views

How to tell the Play Store to list apps in different languages?

Apparently the search in the Play Store only returns results of apps that belong in some way to the locale my phone is set to. For example, there is an app from a German bus company with their ...
1
vote
0answers
2k views

Cannot add Google accounts on Huawei U8825D/G330D

This is a Huawei U8825D/G330D running Android 4.0.4 on a contract with China Unicom. I have used two Android phones in the past, and was always able to sync all my Google services by logging into a ...
1
vote
0answers
533 views

Unable to access Google Play

I have a Samsung Galaxy S Duos, and ever since I bought my cell phone, I am unable to access the Google Play Store due to the error message: Authentication is required. You need to sign in to your ...
1
vote
0answers
190 views

android “market place” hangs on start up

I have Samsung Galaxy s2. After setting up a Google account on my phone and using android market for first time, it shows a notification about removing "market place" application and replace it with ...
1
vote
0answers
545 views

Clear Download cache on Alcatel devices?

I am using an Alcatel 997D with Android 4.0.4. I need to clear the Download cache, the normal way to do this is to go to Settings - Apps - all apps, then select Download and then clear cache. However ...
1
vote
0answers
231 views

on grid view, when updating an app, this one is taken at the end of the grid

In the app drawer, when an application is updated, its icon goes to the last page, in the last free place... Is that normal? Is there a way to make the application stay where I put it? I mean, I sort ...
1
vote
0answers
304 views

Problem installing skype

I am running android 4.1.1 on asus transformer tf300t. When trying to install skype using the google play, i am getting: unknown error 24 All other applications I am trying to install are working ...
1
vote
0answers
630 views

Market not working on droid 2 with 2.3.3 after factory reset

I did a factory reset on the phone, to switch to a different email account. Since it's cell service contract expired a while ago, I used this to bypass activation and get to the home screen, then ...