For questions related to Google's official content store for Android devices. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

learn more… | top users | synonyms (3)

3
votes
0answers
51 views

Phantom device showing on Google Play

I was going to install an app to my device from Google Play on my desktop, when I noticed a "No carrier Samsung GT-N7000" in my device list: (the Nexus 7 is mine) Apparently this device is the ...
3
votes
0answers
397 views

Is it possible to enable in-app purchases for Restricted Profiles?

I've set up a restricted profile on my Nexus to enable my children to have relatively controlled access to the device. Now one of them is asking for me to unlock a couple of features within an app ...
3
votes
0answers
627 views

View Installed Apps on particular Device on play.google.com

Before the redesign of play.google.com (the website, not the Android app), there was a way of viewing what apps where installed on a device of yours and what apps where in your library but not ...
3
votes
0answers
75 views

Why do certain apps always try to install to a specific Google account?

I have 3 Google accounts on my Android phone: gmail and 2 Google Apps accounts (one at my full-time job and one for my small business). I want all my apps to install under the gmail account, so I've ...
3
votes
0answers
369 views

Google Play app hangs during updates

I have Sony Ericsson Live with Walkman with android 2.3.4. Recently, every time I try to update my apps over WiFi, the updates get stuck and I have to cancel that particular update to proceed. Now, ...
3
votes
0answers
141 views

Play Store showing wrong HTC phone type

This was previously addressed for another device, but I have the HTC Inspire and my google account sees it as HTC Desire and won't allow me to download some apps. how can I correct it?
3
votes
0answers
119 views

When I search for apps, what determines the order in which they are ranked?

When I search for apps in the Google Play Store, what is the determining factor of the order in which they are presented to me? Is it the number of downloads? Or reviews? Or total star rating? ...
2
votes
0answers
51 views

Google Play apps, login in someone else's account

I have this weird problem on my tablet. Most of the time I can download a game in Google Play and create a game account or just play normally with a local save. But there's a long list of games I just ...
2
votes
0answers
118 views

Disable “Enjoy your app!” popup

Every now and then, after installing or updating an app from the Play Store, a popup with the following text appears: Enjoy your app! If you ever forget your password, we can help you restore ...
2
votes
0answers
107 views

Samsung Galaxy Player 5.0 can't connect to any of Google services

I'm not really sure if this question is fit for this site, but a few days ago my Samsung Galaxy Player 5.0 stopped being able to connect to Gmail, Google Talk and Play Store using their respective ...
2
votes
0answers
77 views

Can the Mobile Management facility of Google Apps For Business be used to control which apps are installed from Google Play?

Am considering buying Google Apps For Business to improve management of a large number of Android devices. We will provide an app that we have created to our users through our private channel. We do ...
2
votes
0answers
239 views

Samsung Galaxy Tab: Cannot download from Google Play

I bought this tablet without a SIM card. I have a WiFi connection, but it still doesn't let me download from the Android Market. How do I fix this?
2
votes
0answers
622 views

One device does not show on Google Play

I just purchased two identical Android tablet for my kids, running ICS 4.0, both using the same gmail account. I have the Google Play store installed on both of them, but only one of them show on my ...
2
votes
0answers
688 views

SGS i9000 runing devil kernel JB gets keyboard error + play store error

so about 3 months ago i flashed my phone for the first time using devil kernel (im still a noob with this stuff) and one day writing a message I clicked the "speaker" (the one you get to speak to your ...
2
votes
0answers
211 views

Excess in use of Packet data after updating Google play store

I have been using Samsung Galaxy Y Duos. Last week I've updated the version of Google Play Store. From that time on, the internet packet data usage has hugely increased, it is consuming a lot of ...
2
votes
0answers
105 views

Second google account never shows up

I want to add a Google account to use as the primary (paying) account in Google Play. I have tried to add the account in the Google Play app or in settings under Accounts and sync. I get no error, ...
2
votes
0answers
569 views

Which market am I currently in?

I am on an SGS2 purchased in Germany, located in the UK, sometimes using VPN to the US and have used Market Enabler to change Play Store codes in the past. By now I am confused as to what local market ...
2
votes
0answers
128 views

Why can't I see the +1 button on some apps in the Play Store app?

In the Play Store app, I find the +1 button on some app pages, but not all app pages. For example, Smart Tools and Asphalt 7: Heat are missing the button. Why is this? Interesting: This behavior is ...
2
votes
0answers
67 views

Show only new available and new updated apps in Google Play Store

Is there a way to show only new apps and games or new updated games and apps in the Play Store? I don't mean the top new games section because apps in there are mostly old (few days/weeks). A few ...
2
votes
0answers
2k views

Google Play Store App error

I upgraded my Samsung Galaxy Note GT N7000 from Gingerbread to ICS. (Had used the software update option: Settings → About Phone → Software Update → Update[check for updates] And thus the Google ...
1
vote
0answers
201 views

Google Play No Connection

I have tried all suggestions in the answer and everything the asker did specified on this question without any luck. I reflashed GApps and CyanogenMod at least 13 times, as I have lost count. The only ...
1
vote
0answers
37 views

What happens to Crash Reports sent to Google?

Many Android applications have bugs. These include app crashing, screen flickers or failing to start altogether. The app crashes present the well-known Unfortunately, **AppName** has stopped screen. ...
1
vote
0answers
60 views

Android tablet not auto-updating applications

I have an android tablet that is leveraging an internal company network. It appears that this device and all others similar to it are not auto-updating applications from the Play Store even though all ...
1
vote
0answers
78 views

Google Play App Icon is gone, and cannot be installed

With a recent update to my Verizon Android Galaxy S4, the Google Play store icon has disappeared from my apps list. I have done adb shell pm list packages and com.android.vending is there, but I get ...
1
vote
0answers
72 views

Play Store updating over Mobile Data when it is not supposed to

Today I got a bit of a nasty surprise with my mobile data and I am not sure how to correct it. In my settings for the Play Store I have (and had for ages) download only on Wifi. This month something ...
1
vote
0answers
294 views

How to check for updates of sideloaded apps

And if possible also check if there is a beta/orevennewer version of the app. I often flash new rom or restore and I have to use a backup application to restore apps and other things(The best I know ...
1
vote
0answers
18 views

Android Google Play Hangs

When ever i download an app from google play my entire UI is stuck until i press back button. Is it a device problem ? I don't see this in some other devices but seen in some also. Persistent ...
1
vote
0answers
155 views

Why does google not display all user reviews in the play store?

Google does not display all users' reviews in the Google Play Store, whereas they (seem to) display all of them in the Developer console. It is very frustrating to see that excellent user reviews are ...
1
vote
0answers
99 views

How to undo “flag as spam” for the Google play store?

It's a simple and short question: I've accidentally marked some reviews for some apps as spam, and they were removed (or were hidden from me). How can I undo my mistakes? The problem with clicking ...
1
vote
0answers
121 views

Google Play Language Setting

I am currently using Samsung Galaxy S2. Recently I found that there are a lot of different language application in the Google play store. I can understand both English and Chinese but It seem like I ...
1
vote
0answers
52 views

Android apps on amazon Kindle Fire HDX?

Is there a way to use Google play or regular android apps to work on a kindle fire HDX? Any help would be much appreciated.
1
vote
0answers
57 views

How do I access Play Store?

I got a Samsung Galaxy S4 mini today and had it set up for me in the shop and when I got home I set up a gmail acct as prompted. Now I want to use Play Store but when I select it, it comes up on a ...
1
vote
0answers
787 views

Couldn't install on USB storage or SD card - I don't even have external card?

I was just playing around on google play, but some apps cant install. I get the following error: Couldn't install on USB storage or SD card I have tried: Finding a certain file smdl2tmp1.asec, ...
1
vote
0answers
90 views

Forward button functionality in the Play Store

l was watching one of the Play Store app videos on Note 3 and accidentally touched the back button twice. And That's when I realized HARD one more time that I can not do a forward (back to what I was ...
1
vote
0answers
156 views

Can't connect to Play Store. Asks to sync app data instead

Device: Droid Razr Maxx Every time I go to the Google Play store, a dialog box asks if I want to turn on background data. So I click enable, and it just brings up popup of a bunch of apps I have on ...
1
vote
0answers
47 views

Paid app uninstalls after reboot of the device

I have one paid app, which is uninstalls after a reboot of the device. So, I have to re-install it from Google Play after every boot. All other apps are still installed. Does anyone know what the ...
1
vote
0answers
199 views

How to search Android Applications by size?

Is there any way I can search or filter android apps by size less than 1MB or 2MB on any android app store? I have a low end android phone with less memory and installation space. Light weight apps ...
1
vote
0answers
289 views

What time does Google Play update apps when it is set to auto-update?

I'm not getting on what basis Google Play will update apps when auto-update is enabled. Is it time-specific, or something else?
1
vote
0answers
208 views

How to tell the Play Store to list apps in different languages?

Apparently the search in the Play Store only returns results of apps that belong in some way to the locale my phone is set to. For example, there is an app from a German bus company with their ...
1
vote
0answers
2k views

Cannot add Google accounts on Huawei U8825D/G330D

This is a Huawei U8825D/G330D running Android 4.0.4 on a contract with China Unicom. I have used two Android phones in the past, and was always able to sync all my Google services by logging into a ...
1
vote
0answers
463 views

Unable to access Google Play

I have a Samsung Galaxy S Duos, and ever since I bought my cell phone, I am unable to access the Google Play Store due to the error message: Authentication is required. You need to sign in to your ...
1
vote
0answers
175 views

android “market place” hangs on start up

I have Samsung Galaxy s2. After setting up a Google account on my phone and using android market for first time, it shows a notification about removing "market place" application and replace it with ...
1
vote
0answers
514 views

Clear Download cache on Alcatel devices?

I am using an Alcatel 997D with Android 4.0.4. I need to clear the Download cache, the normal way to do this is to go to Settings - Apps - all apps, then select Download and then clear cache. However ...
1
vote
0answers
213 views

on grid view, when updating an app, this one is taken at the end of the grid

In the app drawer, when an application is updated, its icon goes to the last page, in the last free place... Is that normal? Is there a way to make the application stay where I put it? I mean, I sort ...
1
vote
0answers
293 views

Problem installing skype

I am running android 4.1.1 on asus transformer tf300t. When trying to install skype using the google play, i am getting: unknown error 24 All other applications I am trying to install are working ...
1
vote
0answers
607 views

Market not working on droid 2 with 2.3.3 after factory reset

I did a factory reset on the phone, to switch to a different email account. Since it's cell service contract expired a while ago, I used this to bypass activation and get to the home screen, then ...
1
vote
0answers
211 views

Why does my app crash when I download it through 3G?

I have developed an application and published it on the Play Store. My problem is that when I download it from the Play Sore via 3G, the application crashes. However, when I download it via wifi it ...
1
vote
0answers
513 views

Android Market is not opening on Samsung galaxy GT-P7500

When I try to open the Market on my Samsung Galaxy GT-P7500 it shows the following dialog: Your client is out of date. It will be automatically updated shortly. Does anyone know the solution ...
0
votes
0answers
9 views

Bypass account screen when updating defective apps

I picked up a Digiland tablet for testing. Its a throw away tablet, and it will probably be passed around as others use it for testing. I'm trying to update the various apps through Google Play, but ...
0
votes
0answers
9 views

Audio increasing

I have downloaded an app(AUTOMATIC CALL RECORDER) for recording phone calls. When it records, my voice is very loud, but you can barely hear the other line. Is there a way of increasing there level ...