Use this tag for issues with your device having locked you out and won't let you in anymore. See the full tag wiki for details and some first-aid hints.

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0
votes
2answers
19 views

Where has the forgotten password button gone?

My device is running Android 5.0 Lollipop or above and I have forgotten my lock screen password. After trying multiple times without luck, I do not see an option to reset my password using my Google ...
-1
votes
0answers
8 views

Can't access remotely unlocked phone [duplicate]

I remotely locked my phone via the android device manager app, but my phone doesn't even ask me for a password. How can I unlock it?
0
votes
0answers
33 views

Is it possible to pull data in ADB sideload mode

My phone is locked, as explained here. Since I can't find the password, I want to backup my data before a reset. I've just installed Android Studio and Samsung USB driver. Boot my phone on "apply ...
-1
votes
0answers
42 views

How do I unlock a remotely set password from andriod device manager?

URGENT help needed. I locked my samsung tablet from my phone using the device manager and now my tablet wont unlock. I used a simple password "Hi" to lock it and I didnt send a recovery message. I ...
3
votes
2answers
142 views
+50

Galaxy S5 mini - Locked and I don't know the alternate password

For some reason my Galaxy S5 mini (SM-G800) is locked and asking for the alternate password instead of my fingerprint. I already restarted it, took of the battery, but it always goes to the same ...
-1
votes
0answers
17 views

Help I'm locked out of Google Play Store

I have a Droid phone and I'm locked out of Google play store because I can't remember my pin.
4
votes
2answers
112 views

Lockscreen is missing, can I reinstall the lockscreen somehow?

On boot my mobile phone goes to the lockscreen background but doesn't show the unlock symbol. I've tried dragging the button blind but it's not just that it's not visible, it's not there. Neither ...
0
votes
2answers
67 views

Locked out of Galaxy S Duos - Failed lock pattern

I have Samsung Galaxy S Duos S7562 which is now locked with too many failed pattern attempts. I don't remember the pin for it. I've changed my password for Google account from laptop and I wanted ...
0
votes
1answer
31 views

Locked out of Tablet

I have been locked out of my tablet by someone who is asking for money to unlock it. I was given 3 days to do this. I know it is a scam. How do I unlock my tablet?
-1
votes
0answers
43 views

I never set a passcode/word on my phone, but suddenly I'm locked out

I've never set a password on my Droid Turbo Android phone to open it. Today the Android Device Manager Locked my phone w/ the message: Attn: Investigating Unauthorized Access. I haven't downloaded ...
0
votes
0answers
16 views

How to remove GoPago software on Droid Xyboard? Otherwise can't use it

So someone asked me to help get this old DROID XYBOARD tablet working that it preinstalled with GoPago. In order to access the main tablet homescreen, you have to login to gopago live which is not ...
1
vote
1answer
51 views

How to unlock samsung tab with the fingerprint scanner not working

I have a samsung tab 2 and suddenly the fingerprint scanner stopped working and I'm not able to unlock my device. Now my device asking for backup password. Which as you all guess I do not remember. ...
-1
votes
0answers
73 views

Launcher loading error HTC Desire 620G

Having a problem with my android phone HTC Desire 620G, its appearing launcher loading while am trying to connect internet and automatically start downloading and installing apps. When launcher ...
-2
votes
1answer
41 views

I got locked out my phone by something called frp

So I want to know that if I hard reset my phone (u know off button home button and volume button)will I still be able to make phone calls like normal I dont really care about anything just if ill keep ...
0
votes
0answers
45 views

Locked out of Mikona tablet, How to restore firmware

I have a Mikona MHTMID B1005DC-B 10.1 Android tablet. How do I hard reset this tablet? It has no volume buttons and is stuck on my password when booted up. Can I install an OS on SDcard and install ...
0
votes
0answers
89 views

Disable Android lock-out (un)feature

Unfortunately, someone thought is was funny to mash my lock screen buttons (phone fell out of my pocket while sitting on the floor), which required me to sign in via my Google account. Now normally ...
-1
votes
0answers
90 views

Retrieve photos from locked Galaxy S6 Edge - password forgotten

I used the fingerprint scan for ages to unlock my Samsung Galaxy S6 Edge. Now it doesn't work and I cant remember my backup password. Wi-Fi is switched off and so is mobile data. I just want to get ...
0
votes
0answers
64 views

Unlocking/initializing factory-resetted phone [no sim]

HTC Magic (T-Mobile myTouch) I have an old pre-paid phone which I want to give to my dad for running offline and Wi-Fi apps. I factory-reset it to quickly get rid of my old stuff and in the hope to ...
0
votes
0answers
98 views

Samsung S6 - “Unlock via Gmail” option not appearing when password incorrect

I have forgotten my lock screen password after my fingerprint reader failed. I don't have Samsung Find my Mobile. I enter my password repeatedly incorrect but only see the "wait 30 seconds" when ...
-1
votes
1answer
67 views

My Sony Xperia E4g is locked by android device manager and I can't

How do I unlock my phone if I've forgotten the password
0
votes
0answers
49 views

I have moto G (2015) and forgot my pattern lock!

I have moto G (2015) and forgot my pattern lock I don't want to factory reset since I have lot of data in my phone memory. It runs on stock version lollipop and usb debugging is not enabled. I read ...
0
votes
0answers
50 views

xperia z5 broken screen locked need data

I had a sony xperia z5 compact for about 2 weeks until i smashed the screen. I have searched online to find some help to recover my photos and videos taken with the device. I didnt have any cloud set ...
-2
votes
2answers
52 views

Locked Out of HTC One — Unknown Password

I have an htc one me, I put a privacy protection but I forgot the password. What can I do to unlock my phone? I have tried the different passwords that I thought I used it failed. I really need to ...
0
votes
0answers
121 views

Forgot Alternate Password. Won't let me use my fingerprint. Please Help

So here is my problem. I have a samsung galaxy s5. I normally use my fingerprint to get into my phone. I also entered an alternate password which I forgot. For some reason, my phone wouldn't let me ...
5
votes
1answer
125 views

Pattern-locked Samsung Galaxy with SuperSU and no internet

Some months ago, I rooted my Samsung Galaxy and installed SuperSU. Stupidly, I'd had believed that the only thing that happens when you enter the pattern wrong too many times is that you have to wait ...
1
vote
0answers
40 views

Why has my phone locked me out?

I would add photos of what it says but it won't let me. It's telling me that I have illegal content on my phone yet I don't to my knowledge, and I can leave the screen that it is locked on to check. ...
0
votes
0answers
87 views

Locked out of phone. Android device manager will not work

I have a Blu Life One from 2014 and recently was locked out. I've tried every number pin but nothing works. I don't want to factory reset, so would I be able to use fastboot to change or delete the ...
0
votes
1answer
66 views

How can I access my MOTO G3 if I forgot my mobile pattern? [duplicate]

I have forgot my screen lock pattern of my MOTO G3. What do I do now? How can I access my mobile now. If there is any solution, please let me know.
-2
votes
1answer
360 views

Unlock screen lock on my Samsung Galaxy S5 - PIN code doesn't work

First I pressed the button on Google Settings that says remotely ring, lock & erase then I pressed the power button. After this my screen with locked (pin code) cones up. It doesn't open with my ...
-2
votes
1answer
231 views

Forgot password. What to do?

I recently forgot my password on my perfectly working Motorola phone. I tried everything but nothing worked. What should I do?
0
votes
0answers
108 views

Unlock/retrieve data on locked Samsung Galaxy S3 Mini

A customer's Galaxy S3 Mini is locked and he can't remember any info about lock code. He needs the data and I can't use ADB because the developer mode is not turned on. Is there a way to accomplish ...
0
votes
0answers
232 views

Htc Desire 820 Volume Down + Power Doesn't work

I'm using HTC Desire 820. I tried to "Restart" my phone, it was closed and doesn't turn on. Then I've tried to Volume Down + Power combination and I choose Fastboot>Reboot options. But nothing ...
1
vote
0answers
57 views

How to factory reset a locked Sony Xperia S

Bit of a dilemma, I have an old Sony Xperia S that I cannot get into as I can't remember the passcode to unlock it. I also cannot remember the gmail address that it was registered to so cannot reset ...
0
votes
0answers
456 views

Access phone contacts by PC without USB debugging in android

My little sister entered my phone screen pattern incorrectly. My phone went to a screen that needs my Google account and password. When I enter them, it says that they are invalid. I am sure that they ...
0
votes
0answers
568 views

Desire 626 asking for previous gmail account after factory reset

I have bought a secondhand HTC Desire 626 and when I turned it on it was asking for the previous user's gmail details. I then loaded up the boot menu/dos menu by holding the volume - and power for 5 ...
0
votes
1answer
52 views

Huawei Ascend P7 locks out after months of usage

I have been using my Huawei Ascend P7 for months. It was acquired unlocked, I've been using the same SIM card from a prepaid carrier since the very beginning. Today, without any action taken on my ...
0
votes
0answers
124 views

How to take backup or restore the whats app and hike messages

I unluckily forgot my android phone's Screen lock PIN. I tried Andriod Device manager using Gmail to unlock my phone but not succeeed. And also tried ADB commands but this also didn't work bcoz Debug ...
0
votes
0answers
371 views

Can't unlock Android

My Phone is locked, and I forgot the pin code. I tried to reset password using Android device manager, but it failed, I can't unlock device with new changed password. But when sending Ring using ADM ...
0
votes
1answer
243 views

How to get out of non-responding screen swipe on locked Galaxy Edge 6?

I have a Samsung Galaxy 6 Edge phone and twice now, the phone has gotten into a locked state, but the screen swipe does not work, it does not respond to finger swipe to unlock the device. I can push ...
0
votes
0answers
154 views

How to enable usb debugging with a lock screen on

I forgot my pin for android MID tablet and the usb debugging was not enabled, how can i enable it otherwise? I need to reset the pin with adb because that's the only method i have not tried. Please ...
0
votes
0answers
172 views

I want to unlock my samsung grand phone that forget screen lock password

I want to unlock my samsung grand phone that forget screen lock password.Please tell me what i do?Without losing my data
1
vote
1answer
625 views

How unlock S6 Edge When The Finger Print Scanner is Not Working?

My S6 edge was locked by finger print. It was working fine, but today while I was on bath my child was playing with my mobile and by mistake they tried finger print scanner, now my device is locked ...
0
votes
1answer
126 views

Password too long to type in android device.Locked out from andoird device manager

I have set a password from android device manager but it is too long to type from the phone - i cant change the password from the device manager. What do i do?
0
votes
0answers
32 views

Forgot gesture (Chinese Tablet)

As the title says I forgot the gesture for a Chinese tablet, but that ain't the main problem. The issue is that the ADB was off and this tablet doesn't have volume buttons so no recovery mode neither ...
0
votes
1answer
169 views

Android Lollipop Forgot Password

I forgot my number password and I am unable to unlock my phone. I have tried looking things up online and the only solution I haven't tried is to perform a factory reset. I would prefer not to delete ...
0
votes
0answers
231 views

ZTE N9130 Speed

How can I get my ZTE Speed out of FTM mode if I can't take my battery out? I have tried restarting the phone but the screen will not come on and the red light is staying on.
0
votes
0answers
6 views

I need help with my MID Android 4 tablet [duplicate]

I have a MID Android 4 Tablet. I had not used it in a long time and forgot my pattern to unlock the screen. Now it wants me to open the screen by entering my google user ID and password This ...
0
votes
0answers
1k views

Unlocking Privacy Password on Intex Aqua Y2 Pro?

Once I had put a password on device manager and got locked remotely to track my phone and by chance once the phone switched off due to low battery.AFTER CHARGING I SWITCHED ON IT ASKED privacy ...
-1
votes
1answer
453 views

Forgotten password: How do I disable the screenlock in Sony Xperia Z2?

I have a Sony Xperia Z2 upgraded to Lollipop 5.0 and I forgot my pattern lock. There is no "forgot password" or anything. How can I remove the code or fix it? If there is no solution to my problem, ...
1
vote
1answer
1k views

Forgot Oneplus One pin. How to enable usb debugging?

I forgot my oneplus one pin. I have tried using google device manager and have tried putting in my pin (150+ times) to be prompted for my google account. I was thinking if it would be possible for me ...