For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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1answer
39 views

Samsung Kies correct version

I need to find the right Kies version for Samsung S4 mini but the info provided by samsung is not clear: Please check your mobile phone model before downloading: Kies Supported model : Feature ...
0
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0answers
32 views

Status 7 error on Samsung Galaxy Tab 2 (p3113)

Everytime I tried to update my PAC or any other ROM with my device support and 4.4.3 it gives my a Status 7 error. I think it could be the firmware but I cannot connect to kies, I tried almost ...
-1
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0answers
10 views

Update Android on unlocked phone [duplicate]

I have a prepaid account at T-Mobile and I am using an unlocked Galaxy S3. My current Android version is 4.1.1 and Kies tells me that it is the latest version. However, we know that KitKat is ...
0
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0answers
27 views

backup taken by kies and want to restore it in lg phone

My s3 screen was blacked out and i took contact backup using kies3. Now i have got LG LTE2 phone also known as LG optimus f160 and want to restore that backup (taken by kies) data on LG phone. How ...
1
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0answers
50 views

“Firmware Upgrade encountered an issue. Please select recovery mode in Kies” on reboot randomly, but device still working fine

My Galaxy Note 2 N7100 has “Firmware Upgrade encountered an issue. Please select recovery mode in Kies” shows up randomly on system reboot, recovery reboot (from reboot menu in Touchwiz based official ...
0
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0answers
58 views

How to repair my contact names

I had more than 300 company or business contacts on my phone, with the name in the "organisation" field. I got my contact list correctly transferred to my Galaxy S4...can't really remember how...8 ...
0
votes
1answer
3k views

convert .spb file to vcf

I have bought a brand new Gionee E6. First thing I need to do is copy contacts from my Galaxy to Gionee E6. I have backed up my contacts as .spb file using Kies. But when I try to import this contacts ...
0
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0answers
20 views

Kies on MAC fails to transfer music to note 3

I can transfer 1 song then I get a message on phone that states "unfortunately, MTP application has stopped.
0
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0answers
113 views

Could not connect my phone to Samsung Kies over WiFi

I have Samsung Galaxy S2 GT-i19100G and want to connect with the Kies program from my PC via Wi-Fi. The connection will be successful, but not DONE! In Kies it's showing that it is trying to connect ...
0
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0answers
113 views

How can I restore the entire backup of my Samsung Note created with Kies 2.6 to my replacement Note 2 that will only talk to Kies 3?

I have used the Restore files backed up with a previous version of Kies button but only some of my contacts I have both Kies 2.6 & 3 installed on the same laptop, but no longer have my original ...
3
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1answer
124 views

kies stuck on “connecting” on mac+galaxy s2

i have the latest version of kies,os x, and a galaxy s2 with cm10 on it. it is set to MTP with usb debugging off (if it's on usb storage rather than mtp, kies crashes). i tried playing with many ...
0
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1answer
84 views

Help me. Can't update my galaxy [duplicate]

I own a Samsung SCH-i545 Galaxy S4 and can not update to Jellybean 4.3. The wi-fi it says: Software update is temporarly unavailable.vTry again later. Kies does not let me update either. I really want ...
0
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3answers
4k views

Trying to restore photos from a broken S4 (AT&T), how do I go about it?

My friend broke her S4's screen, and wants to get back the photos from the internal memory. The phone does not have USB debugging turned on, so having it attached to the computer only charges it. The ...
1
vote
1answer
279 views

Why hasn't my Galaxy S3 received the 4.3 update?

The title explains it all. I have an year old Galaxy S3 which runs Android 4.1.1 (stock ROM). Yesterday, my friend received the 4.3 update however, I haven't. Samsung Kies says that the latest ...
2
votes
1answer
8k views

My Samsung S4 won't connect to my computer

I have downloaded Samsung Kies 3, and the computer wont even find the device. I have tried different USB ports and nothing seems to work. I have tried changing it to a media device manually but I cant ...
1
vote
1answer
8k views

Samsung Kies fails to restore all my stuff. What other software can I use to complete the process?

I spoke with the Samsung Support today, and as part of the troubleshooting process they asked me to do a backup of the phone and then reset it. I followed through and I've done that (the initial ...
1
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1answer
2k views

lost apps after backup and restore on Samsung Kies

I downloaded Kies because there is a software issue on the phone. So I backed up the phone to Kies on my laptop then did a factory reset on the phone. Then I restored the phone from the laptop but ...
0
votes
0answers
277 views

Samsung Note 10.1 (GT-N800) root is unsuccessful

I decided to root my friend's Samsung Note 10.1 (GT-N8000). I used a common ways to root it, trust me, I tried as much links and tutorials as you can imagine. Anyway, in the middle of the work, I'm ...
1
vote
1answer
6k views

How to recover stock firmware on the Galaxy Note 3

How do I restore stock firmware. I have firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. I am using KIES 3 because I have a Samsung Note 3 N900A and it ...
1
vote
2answers
2k views

Samsung Galaxy S4 SCH-I545 official updates via Kies fails with: “Software update is temporarily unavailable. Try again later.”

I own a Samsung SCH-I545 Galaxy S4 and can not do update via Kies. It says: Software update is temporarily unavailable. Try again later. The phone is sent by my uncle from America and I am from ...
0
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0answers
456 views

Kies - Reflashing Samsung Galaxy Y

My problem is that I messed up some binaries in the ROM on my Samsung Galaxy Y (GT-S5360L). Specifically, most of the binaries in /system/bin are gone, thanks to Busybox Installer. This means I can ...
0
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0answers
134 views

Cannot update OS for Samsung S GT-19000 using Kies

I am not able to update OS for Samsung S GT-19000 using Kies. How can I fix this?
9
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3answers
1k views

Why do we need Kies (ADB driver) in Windows but not in Linux?

Why do we need an ADB driver in Windows but not in Linux? I have been working on Android for the past few months in Windows. To run my project on my Samsung device I had to install Kies first. ...
0
votes
0answers
171 views

Sending SMS via Kies Air but cannot see the contact numbers

I use Kies Air to send text msgs from PC. I am not able to send text messages to many contacts. When I viewed the contacts in mobile, they are joined contacts i.e with Viber, WhatsApp, etc. How can I ...
2
votes
2answers
1k views

What does the program Samsung Kies light do?

I use Samsung kies for my Galaxy S1 and I also installed Kies Light but I don't understand what it does. I would like the function the send SMS from my computer, can it do that or what does it do?
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0answers
138 views

Authentication number using Kies and USB cable

How do I find out what the authentication number is, when connecting my Samsung 3 to my Windows PC for the first time using Kies and USB cable?
1
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0answers
131 views

Is it possible to update my phone without using Kies?

OS: Mac w/ OS10.8.4 Device: Galaxy Note Android: 4.0.4 I want to update to Jelly Bean. Kies absolutely refuses to recognize the device. Tried everything including Samsung's tech support. They gave ...
1
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0answers
203 views

What to do if Galaxy S2 firmware upgrade failed and the phone is not working at all?

I was upgrading my Galaxy S2 from Gingerbread 2.2.3 to Jelly Bean 4.1.2. In the middle of the process the USB cable just got disconnected and I only see a picture of mobile connected to a PC and a ...
0
votes
2answers
3k views

Can back up / restore for a hard reset on Galaxy Note be done using Samsung Kies?

My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very ...
1
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0answers
3k views

Current firmware version is not supported to update via kies

I've got Samsung captivate glide. It comes with at&t only so I've got unlocked version. Its base firmware version is 2.3.5 Ginger Bread. Official update of ICS 4.0.4 is out by at&t and ...
2
votes
1answer
406 views

Can I update my Saudi Arabian Samsung Galaxy S2 to the latest Android version over the air in India?

I have a Samsung Galaxy S2 I9100 which my cousin bought for me in Saudi Arabia. It is running on Android 2.3 ginger bread. Will I get firmware updates for this phone in India over the air (OTA)?
0
votes
1answer
166 views

Samsung Galaxy SIII not Recognized

I have a Samsung Galaxy SIII which I'm attempting to pull photos off of - but I am having trouble doing so. I've attempted to use Kies to pull the photos off - but it just says loading... loading... ...
1
vote
1answer
1k views

Windows can't identify Samsung captivate glide

I've Samsung Captivate Glide (i927). When I try to connect the phone to the PC windows says USB Device unrecognized. I've installed the latest version of Samsung Kies, and also installed ...
1
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0answers
52 views

Samsung galaxy mini? pls help…about kies?

i installed kies software.But when i try to sync my photos and music into samsung galaxy mini,there is no option called multimedia under sync.what should i do?
1
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0answers
363 views

Samsung Galaxy Fit firmware update fails

I have a Samsung Galaxy Fit, model GT-S5670B. When i connect the phone to the pc, Samsung Kies (version 2.5.3.13043_14) identifies that there is a firmware update available. I agree to do the ...
1
vote
2answers
750 views

Extracting data from a backup file (.sbu) made by Samsung kies

I had made a back up file containing contacts, , calender, memo etc with the help of Samsung kies which was saved in .sbu format when I owned a Galaxy ace plus. But now I have a new phone galaxy grand ...
7
votes
5answers
103k views

Access Samsung Galaxy S4 storage and SD card directly

I bought a Samsung Galaxy S4 a while ago. One annoying difference compared to my previous Android device that I've noticed on S4 is that I cannot access the internal storage and SD card directly by ...
1
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0answers
110 views

Trying to use Kies to upgrade Galaxy Note firmware

Similar to this question: Kies dies when trying to update Galaxy Note firmware I go to upgrade the firmware and it just keeps looping, downloading firmware components. The progress bar keeps moving, ...
1
vote
1answer
461 views

Why do I get the message “device connection disrupted” when I connect my phone to the computer?

I have a Samsung Galaxy mini gt-55570. When I try connecting my phone to the computer, I get the message "device connection disrupted" and " Kies has stopped working". What is the problem and how can ...
1
vote
3answers
2k views

What is “Kies via Wi-Fi” in S3?

I see that "Kies via Wi-Fi" sends only 2.3 kb and receives only 876 bytes the last four hours in my phone, but it uses 26 mins of my phone CPU time and 20% of my phone battery. Is it something that I ...
2
votes
2answers
711 views

Galaxy S2 X t989d firmware update - Kies crashes

I am trying to apply Jelly Bean firmware update on my Galaxy S2 X, but everytime I try to, Kies dies at 0% of the firmware update, without any error message. I tried uninstalling and installing Kies ...
0
votes
1answer
14k views

Can't transfer files to galaxy S3 from laptop?Kies not getting Installed in lap?

I am having a galaxy S3, I can't connect it to my laptop.When I connect it with USB it's not getting mounted and so unable to transfer any files. In my laptop Samsung kies is not installed, hope it ...
0
votes
0answers
385 views

Rooted SGS3 and Kies doesn't work with my ROM, Looking for contact list files

Recently rooted my SGS3 and installed a custom ROM, so I had to import my contacts number back into my phone and I had them saved as a vcard... When I imported all the names, I thought it had buggered ...
0
votes
0answers
434 views

Can not copy files from PC to Galaxy SIII

I have a Galaxy SIII GT-I9300 and 32-bit Windows 7 PC. When I connect the SIII to the PC it gets detected and I can browse phone and memory card. But I am not able to copy files from PC to SIII ...
2
votes
0answers
3k views

Samsung Kies restore a backup from another PC

I recently did a backup as I had to send my S3 to samsung to fix a broken screen. I took my backup on my work pc and copied the whole backup folder to an external drive. I now have my phone back and ...
0
votes
2answers
3k views

How can I import sms from iphone 4s / IOS6 with Samsung Kies

I've got a brand spanking Samsung Galaxy Note 2 and I want to import my SMS's - I've installed Kies, detected an iphone backup, (my iphone's name and date displays) but the import screen just ...
1
vote
1answer
478 views

galaxy tab 2 usb issues

My new Galaxy Tab 2 can't connect to my PC via USB. When I plug it in my PC, it plays a tone. It means some new hardware has been connected. It appears in Kies as GT-P3113. But when I mouse-over it, ...
1
vote
1answer
3k views

Kies is not working after flashing cyanogenmod on my Samsung Android phone

I have flashed my samsung android phone(GT-I5510) to CM7 and everything is fine with it exept that kies has stopped working with it..i.e when I connect my phone to laptop, it doesn't show the option ...
1
vote
1answer
3k views

Transferring pdfs from computer to android

When trying to transfer pdfs from computer to Galaxy Note II, Samsung Kies reports 'No App to read file'. I have several pdf readers including adobe for android and downloads direct to Note 2 work ...
3
votes
4answers
4k views

Send and receive text messages on computer using galaxy s2

I could use Nokia PC suite to receive and send SMS messages on my computer. But I could not find this feature in Samsung Kies. How can I send and receive text messages on a PC using my Galaxy SII?