For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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0answers
28 views

Samsung Galaxy Note 4 is not recognized by PC or Kies 3

Samsung Galaxy Note 4 is not recognized by PC or Kies 3. Also, is there any new update for note 4 SMN910F or now because my Android version is 4.4.4 and doesn't receive any new updates, and every ...
1
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0answers
31 views

Blank screen boot loop on SM-T211

I have a Samsung SM-T211 (India) tablet and am using it for 2 years. I have rooted it using ODIN and TWRP (android 4.4.2) based on online tutorials and it is working fine. Couple of days back when I ...
-1
votes
1answer
34 views

kies to transfer data and contacts from Android 4.1 to Android 4.4

I'm updating my phone and wish to transfer contacts and data from 4.1 phone to a 4.4. Do I use the old Kies or the new Kies 3?
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0answers
209 views

Samsung Galaxy FRP lock is on and Phone is stuck on logo screen

I have Samsung Galaxy S6 32GB T-Mobile. Somehow I locked my phone with FRP lock and then tried installing the new firmware, so that didn't go well and now phone is stuck on Samsung Logo screen. I ...
0
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0answers
28 views

Exit from download mode

I was trying to recover files with the wondershare program from my laptop and it said to power off my s4, press the lock button & the volume down button for a long time. Now it keeps saying "...
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0answers
49 views

Custom os issue in Samsung tab 2 p3100

I m facing an issue while I turn on Tab Warning A custom OS can cause critical problem in the phone and installed application. ... Please give me any hint how can do restore this tablet ..
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0answers
22 views

Is Kies a good way to backup phone data for use on another phone?

I currently own a Galaxy S3, and later this month I will be upgrading to an S6. I have rooted my S3, and as such have disabled a lot of the sync and backup services, including Backup Assistant. If I ...
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0answers
98 views

How can I export contacts & SMS from broken Galaxy S3 and import them onto Google Nexus 6P?

I've got myself in a pickle. The screen AND buttons on my Galaxy S3 have broken, so I've acquired a Nexus 6P phone. My old contacts and SMS messages are stored on the Galaxy S3 phone itself. I am able ...
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0answers
40 views

Samsung Galaxy S5: Kies delete contacts stored in Favorites when I sync them

I've updated my Samsung Galaxy S5. Now, when I sync my contacts through Kies it delete contacts I have stored in Favorites.
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0answers
228 views

Kies not showing PDA, CSC, PHONE

I installed Malaysia's Android 5.0.2 using ODIN. But the CSC is wrong! Right now my CSC is XSP, XSP is Singapore CSC, while Malaysia's CSC is supposed to be XME. I also want to downgrade my Android ...
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1answer
165 views

Samsung Kies version for both old and new android versions?

A friend gave me his older Samsung tablet to upgrade since it kept failing with the OTA update, so like indicated I will try KIES first for updating the device. However I also have 3 newer android (...
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2answers
25k views

how to connect Galaxy S4 to Macbook Pro?

The Macbook Pro does recognise my Galaxy S4. I've just downloaded and opened the latest version of Kies, restarted everything, and the "connecting" wheel just keeps going round and round and round. I ...
0
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1answer
75 views

Can I reflash stock with kies

I'm on a Samsung Galaxy s4 sgh-i337 from att and I messed up my system a little bit I want to reflash and restore stock firmware with kies. Will that work? Also, I am rooted will kies work with me?
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1answer
3k views

Samsung Galaxy S4 GT-I9505 firmware update issue

I was updating the firmware of my Samsung Galaxy S4 GT-I9505 with Samsung Kies 3 on my Macintosh and suddenly my laptop turned off, so I disconnect the phone and tried to reboot it and after it ...
0
votes
1answer
1k views

Samsung galaxy tab 3 lite connection to pc problem

I tried to install a custom ROM on my tab 3 lite, but it got disconnected half way through. it now says "Firmware upgrade encountered an issue. Please select recovery mode in kies to continue". So I ...
0
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1answer
183 views

How to connect Samsung Galaxy S4 Zoom to MAC?

I have been unsuccessful in my attempts to connect my Samsung Galaxy S4 Zoom (os 4.2.2) to my Macbook Pro Retina running OSX 10.8.4. I have Kies for MAC installed, I'm connecting my device with a USB, ...
2
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0answers
1k views

Read information from old Kies3 call log backup files

I have discovered that my Samsung Galaxy S3 phone has a limit in the number of items retained in the call log, after which the oldest calls are deleted. Having previously suspected that this could be ...
0
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1answer
368 views

Samsung S4 and Kies error

I am trying to connect my Samsung galaxy S4 to Samsung Kies, yet it says it is not compatible and to download Kies 3 - which I did and then it says the device isn't supported - so both versions of ...
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0answers
1k views

How to convert Samsung Backups

I backed up my calendar and contacts with Samsung Kies and switched then to cyanogen mod. The problem is now that I can't transfer the data back via Kies. Is there a converter for the samsung ...
0
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1answer
505 views

MTP usb driver failed

I upgraded my Samsung Galaxy Ace 2 GT-i8160. Everything went smoothly during the upgrade, but when it's almost finished, it got disconnected from the PC for no reason. When it reconnected again, it ...
1
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2answers
3k views

Does Samsung KIES backup hidden photos in galery?

I made a hard reset on a friend's SAMSUNG I9082 GRAN DUOS and he forgot to tell me about his hidden items. On the KIES I selected all the possible options to keep, like a full backup (including ...
1
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0answers
852 views

Samsung Ace 3 - S7270 - Wifi and recovery mode problem

My Samsung Ace 3 does not detect any Wifi networks, and it cannot connect to Kies. My wifi network is fine, and there are lots of wifi networks in the area, but my SGA3 does not detect any of them (...
3
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1answer
3k views

windows 8 - keeps disconnection samsung from computer

I recently upgraded from windows xp to windows 8 and I have a problem with the USB-connection. When I plug-in my samsung galaxy s3 to the computer - a symbol pops-up and the adb-client can comunnicate ...
1
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1answer
368 views

Sync 'droid with Outlook

I have seen many questions here about users trying other software than Kies for sync'ing data with Outlook and a handset, very mixed reviews with what's good/bad, but not very much mentioned recently ...
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0answers
1k views

“Firmware upgrade encountered an issue…” message on galaxy tab 2 10.1

I have a problem: My samsung galaxy tab 2 10.1 doesn't turn on correcty. I have the message : Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again". For your ...
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1answer
4k views

Samsung Kies correct version

I need to find the right Kies version for Samsung S4 mini but the info provided by samsung is not clear: Please check your mobile phone model before downloading: Kies Supported model : Feature phone,...
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0answers
289 views

Status 7 error on Samsung Galaxy Tab 2 (p3113)

Everytime I tried to update my PAC or any other ROM with my device support and 4.4.3 it gives my a Status 7 error. I think it could be the firmware but I cannot connect to kies, I tried almost ...
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0answers
519 views

“Firmware Upgrade encountered an issue. Please select recovery mode in Kies” on reboot randomly, but device still working fine

My Galaxy Note 2 N7100 has “Firmware Upgrade encountered an issue. Please select recovery mode in Kies” shows up randomly on system reboot, recovery reboot (from reboot menu in Touchwiz based official ...
1
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4answers
31k views

Copy contacts from Samsung device to other brand

I have bought a brand new Gionee E6. First thing I need to do is copy contacts from my Samsung Galaxy phone to Gionee E6. I have backed up my contacts as .spb file using Kies. But when I try to import ...
3
votes
1answer
410 views

kies stuck on “connecting” on mac+galaxy s2

i have the latest version of kies,os x, and a galaxy s2 with cm10 on it. it is set to MTP with usb debugging off (if it's on usb storage rather than mtp, kies crashes). i tried playing with many ...
0
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1answer
379 views

Help me. Can't update my galaxy [duplicate]

I own a Samsung SCH-i545 Galaxy S4 and can not update to Jellybean 4.3. The wi-fi it says: Software update is temporarly unavailable.vTry again later. Kies does not let me update either. I really want ...
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3answers
24k views

Trying to restore photos from a broken S4 (AT&T), how do I go about it?

My friend broke her S4's screen, and wants to get back the photos from the internal memory. The phone does not have USB debugging turned on, so having it attached to the computer only charges it. The ...
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1answer
469 views

Why hasn't my Galaxy S3 received the 4.3 update?

The title explains it all. I have an year old Galaxy S3 which runs Android 4.1.1 (stock ROM). Yesterday, my friend received the 4.3 update however, I haven't. Samsung Kies says that the latest ...
2
votes
1answer
29k views

My Samsung S4 won't connect to my computer

I have downloaded Samsung Kies 3, and the computer wont even find the device. I have tried different USB ports and nothing seems to work. I have tried changing it to a media device manually but I cant ...
1
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1answer
35k views

Samsung Kies fails to restore all my stuff. What other software can I use to complete the process?

I spoke with the Samsung Support today, and as part of the troubleshooting process they asked me to do a backup of the phone and then reset it. I followed through and I've done that (the initial ...
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1answer
6k views

lost apps after backup and restore on Samsung Kies

I downloaded Kies because there is a software issue on the phone. So I backed up the phone to Kies on my laptop then did a factory reset on the phone. Then I restored the phone from the laptop but ...
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2answers
19k views

How to recover stock firmware on the Galaxy Note 3

How do I restore stock firmware. I have firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. I am using KIES 3 because I have a Samsung Note 3 N900A and it won'...
1
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2answers
3k views

Samsung Galaxy S4 SCH-I545 official updates via Kies fails with: “Software update is temporarily unavailable. Try again later.”

I own a Samsung SCH-I545 Galaxy S4 and can not do update via Kies. It says: Software update is temporarily unavailable. Try again later. The phone is sent by my uncle from America and I am from ...
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0answers
1k views

Kies - Reflashing Samsung Galaxy Y

My problem is that I messed up some binaries in the ROM on my Samsung Galaxy Y (GT-S5360L). Specifically, most of the binaries in /system/bin are gone, thanks to Busybox Installer. This means I can ...
10
votes
3answers
2k views

Why do we need Kies (ADB driver) in Windows but not in Linux?

Why do we need an ADB driver in Windows but not in Linux? I have been working on Android for the past few months in Windows. To run my project on my Samsung device I had to install Kies first. ...
2
votes
2answers
4k views

What does the program Samsung Kies light do?

I use Samsung kies for my Galaxy S1 and I also installed Kies Light but I don't understand what it does. I would like the function the send SMS from my computer, can it do that or what does it do?
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0answers
186 views

Is it possible to update my phone without using Kies?

OS: Mac w/ OS10.8.4 Device: Galaxy Note Android: 4.0.4 I want to update to Jelly Bean. Kies absolutely refuses to recognize the device. Tried everything including Samsung's tech support. They gave ...
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0answers
352 views

What to do if Galaxy S2 firmware upgrade failed and the phone is not working at all?

I was upgrading my Galaxy S2 from Gingerbread 2.2.3 to Jelly Bean 4.1.2. In the middle of the process the USB cable just got disconnected and I only see a picture of mobile connected to a PC and a ...
0
votes
2answers
4k views

Can back up / restore for a hard reset on Galaxy Note be done using Samsung Kies?

My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very ...
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0answers
3k views

Current firmware version is not supported to update via kies

I've got Samsung captivate glide. It comes with at&t only so I've got unlocked version. Its base firmware version is 2.3.5 Ginger Bread. Official update of ICS 4.0.4 is out by at&t and Samsung....
2
votes
1answer
870 views

Can I update my Saudi Arabian Samsung Galaxy S2 to the latest Android version over the air in India?

I have a Samsung Galaxy S2 I9100 which my cousin bought for me in Saudi Arabia. It is running on Android 2.3 ginger bread. Will I get firmware updates for this phone in India over the air (OTA)?
0
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1answer
260 views

Samsung Galaxy SIII not Recognized

I have a Samsung Galaxy SIII which I'm attempting to pull photos off of - but I am having trouble doing so. I've attempted to use Kies to pull the photos off - but it just says loading... loading... ...
1
vote
1answer
2k views

Windows can't identify Samsung captivate glide

I've Samsung Captivate Glide (i927). When I try to connect the phone to the PC windows says USB Device unrecognized. I've installed the latest version of Samsung Kies, and also installed ...
1
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0answers
64 views

Samsung galaxy mini? pls help…about kies?

i installed kies software.But when i try to sync my photos and music into samsung galaxy mini,there is no option called multimedia under sync.what should i do?
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0answers
555 views

Samsung Galaxy Fit firmware update fails

I have a Samsung Galaxy Fit, model GT-S5670B. When i connect the phone to the pc, Samsung Kies (version 2.5.3.13043_14) identifies that there is a firmware update available. I agree to do the ...