For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.
1
vote
1answer
35 views
Windows can't identify Samsung captivate glide
I've Samsung Captivate Glide (i927). When I try to connect the phone to the PC windows says USB Device unrecognized. I've installed the latest version of Samsung Kies, and also installed ...
0
votes
0answers
27 views
When I try to back up my Samsung Galaxy S3 it starts the back up but gets stuck at 0%
I need to back up the files on my Samsung Galaxy S3 because I need to restore it as I have been having issues with it. When I connect my phone to Kies and start the back up, it starts but it stays at ...
1
vote
0answers
25 views
Samsung galaxy mini? pls help…about kies?
i installed kies software.But when i try to sync my photos and music into samsung galaxy mini,there is no option called multimedia under sync.what should i do?
0
votes
0answers
68 views
Samsung Galaxy Fit firmware update fails
I have a Samsung Galaxy Fit, model GT-S5670B.
When i connect the phone to the pc, Samsung Kies (version 2.5.3.13043_14) identifies that there is a firmware update available.
I agree to do the ...
0
votes
0answers
107 views
Extracting data from a backup file (.sbu) made by Samsung kies
I had made a back up file containing contacts, , calender, memo etc with the help of Samsung kies which was saved in .sbu format when I owned a Galaxy ace plus. But now I have a new phone galaxy grand ...
1
vote
1answer
2k views
Access Samsung Galaxy S4 storage and SD card directly
I bought a Samsung Galaxy S4 a while ago. One annoying difference compared to my previous Android device that I've noticed on S4 is that I cannot access the internal storage and SD card directly by ...
-1
votes
0answers
23 views
Problem with Kies for the Samsung Galaxy Note
When trying to use Kies to transfer files to a PC I get to the point where I even see that the pictures from my phone are on the PC. But then it tells me that it is not receiving info from my device ...
1
vote
0answers
37 views
Trying to use Kies to upgrade Galaxy Note firmware
Similar to this question: Kies dies when trying to update Galaxy Note firmware
I go to upgrade the firmware and it just keeps looping, downloading firmware components. The progress bar keeps moving, ...
1
vote
0answers
158 views
Why do I get the message “device connection disrupted” when I connect my phone to the computer?
I have a Samsung Galaxy mini gt-55570. When I try connecting my phone to the computer, I get the message "device connection disrupted" and " Kies has stopped working". What is the problem and how can ...
1
vote
2answers
342 views
What is “Kies via Wi-Fi” in S3?
I see that "Kies via Wi-Fi" sends only 2.3 kb and receives only 876 bytes the last four hours in my phone, but it uses 26 mins of my phone CPU time and 20% of my phone battery. Is it something that I ...
2
votes
2answers
467 views
Galaxy S2 X t989d firmware update - Kies crashes
I am trying to apply Jelly Bean firmware update on my Galaxy S2 X, but everytime I try to, Kies dies at 0% of the firmware update, without any error message.
I tried uninstalling and installing Kies ...
0
votes
1answer
6k views
Can't transfer files to galaxy S3 from laptop?Kies not getting Installed in lap?
I am having a galaxy S3, I can't connect it to my laptop.When I connect it with USB it's not getting mounted and so unable to transfer any files.
In my laptop Samsung kies is not installed, hope it ...
0
votes
0answers
223 views
Rooted SGS3 and Kies doesn't work with my ROM, Looking for contact list files
Recently rooted my SGS3 and installed a custom ROM, so I had to import my contacts number back into my phone and I had them saved as a vcard... When I imported all the names, I thought it had buggered ...
0
votes
0answers
237 views
Can not copy files from PC to Galaxy SIII
I have a Galaxy SIII GT-I9300 and 32-bit Windows 7 PC.
When I connect the SIII to the PC it gets detected and I can browse phone and memory card. But I am not able to copy files from PC to SIII ...
2
votes
0answers
1k views
Samsung Kies restore a backup from another PC
I recently did a backup as I had to send my S3 to samsung to fix a broken screen. I took my backup on my work pc and copied the whole backup folder to an external drive. I now have my phone back and ...
0
votes
0answers
34 views
Kies deletes s3 phone favorites
When I sync my Outlook contacts to my S3 with Kies it deletes my favorites phone list.
Is there anyway to prevent this?
0
votes
2answers
1k views
How can I import sms from iphone 4s / IOS6 with Samsung Kies
I've got a brand spanking Samsung Galaxy Note 2 and I want to import my SMS's - I've installed Kies, detected an iphone backup, (my iphone's name and date displays) but the import screen just ...
1
vote
1answer
1k views
Kies is not working after flashing cyanogenmod on my Samsung Android phone
I have flashed my samsung android phone(GT-I5510) to CM7 and everything is fine with it exept that kies has stopped working with it..i.e when I connect my phone to laptop, it doesn't show the option ...
1
vote
1answer
570 views
Transferring pdfs from computer to android
When trying to transfer pdfs from computer to Galaxy Note II, Samsung Kies reports 'No App to read file'. I have several pdf readers including adobe for android and downloads direct to Note 2 work ...
3
votes
3answers
2k views
Send and receive text messages on computer using galaxy s2
I could use Nokia PC suite to receive and send SMS messages on my computer. But I could not find this feature in Samsung Kies.
How can I send and receive text messages on a PC using my Galaxy SII?
1
vote
0answers
64 views
Why does Kies select one photo cover for all of my song?
I have a Samsung Galaxy S3. I have a specific photo for every song that I have on my Kies Library. When I sync my playlist only one photo gets chosen for all of the my songs on my Galaxy. Does anybody ...
3
votes
0answers
282 views
software does not want to update
I have a Samsung Galaxy S3.
Every time I try to update my software/ check for updates I receive the following message: "failed to update firmware due to network or server problem. Try software update ...
2
votes
2answers
2k views
Connecting Galaxy S2 ICS to Kies
I tried connecting my Samsung Galaxy SII(ICS) to Samsung Kies 2.0.2 through USB.
But whenever i connect the cable, Kies asks me to switch the phone to Kies Studio mode. But I could not find this mode ...
1
vote
0answers
230 views
Samsung Galaxy Tab frozen on update via Kies and no longer working
I connected my Samsung galaxy tab and was updating it using the Kies software. It then got onto a section about emergency recovery. I selected the device and then nothing really happened.
So I went ...
2
votes
1answer
1k views
Reinstall default apps on Galaxy S3 before updating to Jelly Bean
I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon.
I think it's because I ...
0
votes
1answer
228 views
How do you install samsung Kies to an alternative hard drive?
I am trying to install Kies in order to get Ice cream sandwich for my galaxy note 1, my C drive is full and I would like to install on D drive which has plenty of space.
3
votes
1answer
455 views
Samsung Android phone / tablet drivers without using the Samsung Kies
As Samsung Kies require one to be online in order to install but all I need are just Samsung drivers so that the OS (e.g. Windows XP, Windows 7) can recognize the Samsung Android device.
So, how to ...
1
vote
1answer
6k views
How can I update my Samsung Galaxy S2 (GT-I9100) from Android 2.3.3 to a newer version?
I have a Samsung Galaxy SII (GT-I9100). OS version-2.3.3. Whenever I connect it to Kies, it cannot find an available software upgrade. Is there any other way to upgrade my OS?
0
votes
1answer
631 views
Will I lose root & CWM when I upgrade via Kies (Galaxy Note 2)?
I rooted my Samsung Galaxy Note 2 with ClockworkMod Recovery. My Samsung Galaxy Note 2 using Official Samsung firmware from T-Mobile and ClockworkMod Recovery.
In the future Samsung release a new ...
2
votes
6answers
8k views
Kies dies when trying to update Galaxy Note firmware
I downloaded and installed Kies in my Windows 7 laptop. (Toshiba Satellite.) I plug the phone in the USB, it is recognized and its storage shows in Explorer. Then I run Kies. It says there is a ...
3
votes
0answers
361 views
Why does my Samsung Galaxy S2 have duplicate calendar events?
Why does my Samsung Galaxy S2 have duplicate calendar events? I am using Outlook calendar and have downloaded the Google calendar to allow it to sync. When I use the Samsung Kies Program to sync the ...
1
vote
1answer
3k views
Cannot upgrade Galaxy Y GT-S5360 with new firmware using Kies
Whenever I try to click "upgrade", my phone suddenly disconnects from Kies but the download prompt still runs. After the download process completes, Kies suddenly closes and there are no changes with ...
1
vote
0answers
4k views
Samsung galaxy s3 driver problem on win7 ult 64 bit machine
The Driver Problem.
When I install the drivers it and restart my system it will not pick them up, I have tried USB debug mode and normal mode it still won’t work. Even multiple installs of ...
3
votes
1answer
15k views
Formatting (or reinstalling) Samsung Galaxy S2
I have some experience about Android phones (but i'm not an expert) .
I have problems with my Samsung Galaxy S2 (GT-I9100) . Its battery heating too much, there are a lots of applications, sometimes ...
1
vote
0answers
335 views
galaxy S I9000 kies connection problem
October 2012
Latest version of Kies and latest drivers downloaded
Phone connects to Kies begins display of contents and then Kies suddenly shuts down.
It used to work OK. I also tried different USB ...
0
votes
0answers
237 views
Galaxy S2 upgrading problem
When I try to update my Gingerbread Galaxy S2 through Kies it says "Your device does not support updates via Kies".
My current firmware version is I9100XXKL1/I9100OXAKL1/I9100XXKL1/I9100XXKL1(KOR). ...
2
votes
0answers
262 views
AT&T Galaxy SIII / Windows 7 64bit AMD/ Cannot mount USB drive
I just want to transfer files between my new cell phone and my new computer. I have been on the phone with both AT&T and Samsung tech support for two days. No joy. I and they have tried dozens of ...
2
votes
1answer
175 views
Galaxy Note 4.0.4 upgrade failure [closed]
My Samsung Galaxy Note (GT-N7000) currently has 4.0.3 installed. It has let me know it has the upgrade for 4.0.4 but every time I run it, it fails. After failure it will boot back up fine and has a ...
1
vote
0answers
381 views
Samsung Kies not connecting with phone
I am trying to upgrade the firmware for my Galaxy S Plus. I have KIES SW installed in my PC, but when I try to connect my phone to the PC, KIES is not recognizing the phone.
The phone's USB debugging ...
2
votes
3answers
1k views
Can I run Samsung apps (app market from Samsung) without a SIM and mobile connection?
I have a Samsung Galaxy S with Android 2.2.
I have read that now there is a "Kies" app available from Samsung which would allow to upgrade the OS on the phone without connecting it with the USB cable ...
3
votes
1answer
487 views
Phone interrupted during update
I was updating my phone using Kies and the download was interrupted. My phone now has a black screen with a little phone, a yellow triangle with an exclamation point, and a computer on it. I cannot ...
0
votes
0answers
692 views
Kies stuck on a particular file during backup
So I'm trying to back up my galaxy s2 before doing an upgrade to Ice Cream Sandwich
I'm using the Samsung Kies (by the way, is there a better way? this program sucks) to do this.
I'm backing up ...
2
votes
2answers
7k views
Kies unable to connect to Samsung Galaxy S3 after rooting
After I rooted my Samsung Galaxy S3 GT-I9300 phone, I was no longer able to connect to Kies to do a sync. Does anyone know why?
I have tried to reinstall Kies on my laptop, performed "Troubleshoot ...
2
votes
0answers
433 views
Samsung Kies program on my PC can't restore contacts to Samsung Galaxy S
I downloaded a new program, and I already did a backup using the Samsung Kies program installed on my PC, but now I can't restore the contacts because the program is not recognizing the phone, and I ...
2
votes
0answers
376 views
Galaxy S II - USB debugging not turning off
I have a Samsung Galaxy S II. Instead of Samsung Kies, I have installed MyPhoneExplorer to use for synchronization. This required me to enable USB debugging.
After I turn it off and connect Kies ...
1
vote
1answer
472 views
Cannot upgrade Samsung gt-i5800 firmware from 2.1
Hi I cannot upgrade Samsung gt-i5800 firmware from 2.1 using kies, it tells me that the phone requires 3000 mb (or 3gb) but it doesn't even have this as internal memory as far as i know!
Has anyone ...
1
vote
3answers
30k views
How to sync playlist to Samsung Galaxy S3 from Kies?
I just got my new Galaxy S3 today (after a couple of years using BB and iOS) and I installed Samsung Kies on my computer. Kies's interface is quite intuitive (laying out everything almost the same ...
1
vote
2answers
11k views
Cannot restore Kies backup after firmware upgrade
I backed up my Samsung Galaxy S2 on Kies before updating to Ice Cream Sandwich. After the upgrade I tried to restore, but the restore fails each time I try.
5
votes
2answers
1k views
Kies won't connect to Galaxy S2
It just displays Connecting... forever when I plug in the phone (through USB), and nothing else happens. What should I do?
I just installed Kies, v2.3.0.12035_16
7
votes
5answers
22k views
Samsung Galaxy S 2 Kies update problem: “does not support initialising”
I've been fruitlessly trying to get the new Android OS update for my s2 for quite some time now and I finally thought my troubles were over when I saw an update for Samsung Kies pop up earlier today ...
